Vizio blames Verizon

I run HDMI from the HD DVR STB to my Vizio. I run S-Video from the STB to a Toshiba DVD recorder. HDMI from the DVD-R to the TV.
The passed through video from the STB to the DVD-R is getting stretched and the set disallows changing the aspect ratio back to pillarbox (original aspect of 4:3).
Is the Verizon STB messing up the signal?
I have SD override set to "off".

kirkunit wrote:
I run HDMI from the HD DVR STB to my Vizio. I run S-Video from the STB to a Toshiba DVD recorder. HDMI from the DVD-R to the TV.
The passed through video from the STB to the DVD-R is getting stretched and the set disallows changing the aspect ratio back to pillarbox (original aspect of 4:3).
Is the Verizon STB messing up the signal?
I have SD override set to "off".
I think just about every manufacturer blames HDMI problems on the other guy's equipment. I like to blame the HDMI design and implementation. It was kinda a rushed technology and has caused problems throughout the industry. 
 Have you checked the relevant manufacturer thread in the "HDTV Forums" at         Sometimes manufacturers provide firmware updates to solve issues like this. In the mean time your best work around is to switch to the Component Video connection instead of HDMI.  
The STB itself does not have a pass through, it doesn't need one, the toshiba dvd recorder should have the passthrough, but what model number is it?  i can look at the manual maybe and see if there is a pass through like that. 

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    2. Support (first call) had me DUMP the whole Keychain into Trash to create a NEW password. [we were disconnected half way through, but I did ask if I should empty the trash & did so - wish now I didn't - there are NO passwords nor sites, etc in Keychain, only Apple stuff.)  Since that call ALL my PASSWORDS are GONE! Mail & iCloud etc. though I can get into password protected web sites?
    -  Both Support techs told me that "all my previous passwords would still be there - intact  on the computer" - they ARE NOT!
    3. So I went on line today - to check my Apple ID & iCloud info:
    * First, it still has my old 2006 17" mac serial # listed, - but thee is nothing  the one I'm on - "2012 mac Lion". [I downloaded & tried Maverics, but it messed up the apps I had installed & I reverted back to Lion via Time machine.]  I had this same problem in 2010
    * Second, & worse, it still  shows an Email that I haven't used, & actually had changed in 2008 when I switched to Verizon, from a local server.
    . . . When I went in to change the email  & try to change / add my present email it says:
                    Email address is already verified for another Apple ID.
    I HAVE NOT USED that old server since 2008!!! it was on my old 2006 Snow Leopard mac !
    I bought this mac in june 2012 - but have been trying to figure this whole mess out since 2008, when I changed mail servers. Verizon blames Mac, Mac blames Verizon & I'm left having multiple & frequent problems with both!
    Can anyone tell me
    1 How to change my actual Email addy (supposedly according the the on line Manage Apple ID - I have 2 different ID's via the same Name, ID, and Email address - on line? WHY can't I combine, get rid of one, or? You'd think that when it's sent & returned, someone would notice & figure out it's wrong.
    2 How to get back to getting into my screen, without that first (& superfluous - since only 3 people use it & it's a HOME computer, not a business that needs extra protections) screen?
    3 Please, HOW - if you dump a whole app - keychains - into the trash & secure Empty - does the computer "retain" passwords that were just dumped?
    My next step is to go to the Store folks to fix all - Call support messed me up & so far, Community forum has just said nothing above can be changed … so has Apple become more like Micro-Swift that I got rid of - so I could have My computer My way?
    Anyone up for this one?

    2 How to get back to getting into my screen, without that first (& superfluous - since only 3 people use it & it's a HOME computer, not a business that needs extra protections) screen?
    Resetting Password
    1. Shut down comp & wait a few minutes.
    2. Turn on & at the same time hold down the “command” & “R” keys.
    3.  Next screen….. In the menu bar click on Utilities (NOT OS X UTILITIES)
    4.  In the drop down menu, click on Terminal.
    5.  In the terminal pop up small window:  Type exactly—> resetpassword 
    Hit return key.
    6.  Reset password window will pop up.  Follow the onscreen instructions to reset password.  Make sure you select the admin account to reset the password.
    7.  You can ignore the “keychain” pop up windows, which is what I did.  Does not affect anything.
    You can do the keychain stuff at your leisure.
    8.  Quit out of everything & restart your computer.
    9.  Enter your new reset password.
    Once you are back on the desktop, you can go into System Preferences>Users & Groups.  Double check to make sure auto login is enabled.
    Also, check out the following User Tip:  Reset the user password in OS X Lion, Mountain Lion, Mavericks and Yosemite
    I bought this mac in june 2012
    My next step is to go to the Store folks to fix all - Call support messed me up & so far
    If you have AppleCare & same is still active, suggest that you call Apple Customer Relations - 1-800-275-2273.  Ask politely & firmly that you want to be transferred to Customer Relations.  Tell them exactly what you stated in your post.
    Be sure to tell them that you have an iMac.  Why?  Because, under AppleCare, iMacs qualify for HOME tech repair/support when warranted.  No need to lug an iMac to a repair facility.

  • Since you don't allow emails any more – I suspect because of the numerous complaints with your service and the way you treat people that you don't want documented, I am calling and I want this call recorded for future reference. I have been a long time fa

    Since you don’t allow emails any more – I suspect because of the numerous complaints with your service and the way you treat people that you don’t want documented, I am calling and I want this call recorded for future reference.
    I have been a long time faithful customer of vzw and although the past year I have been late on payments many times and really couldn’t afford your exorbitant prices for services lots of other companies offer sometimes three times cheaper than what you charge, I have hung in there trying my best to meet my obligations.
    This month has been no exception. You don’t know the background; the whole story of people’s lives. I know you could care less because all you care about is the profit-the money that comes in.
    I was told when I agreed to pay my bill on the third per the recorded message that I had 14 days to pay…you cut me off anyway. The phones are not the tissue; your suspending my service means I cannot work. I may lose my job…how do you justify that? In any case? The least you could do would be to keep 4986 on and cut the phones off. But no. You refuse to compromise and meet the basic needs of your customer. What does that say about your company? I tried to call back on three separate occasions to tell you I couldn’t pay because of unexpected expenses but couldn’t get out of the automated system…sadly couldn’t get to a real person which also speaks volumes to me.
    All this tells me this is a company I don’t wish to be affiliated with any more. As soon as I can, I will discontinue service with you…I know you could care less. I will honor the remaining portion of the contract but that’s it. You don’t deserve my business. I am a good, hardworking person who, at the sacrifice of myself and my needs, always pays her bills…albeit late at times. I realize others tell you stories and lies to justify themselves. That’s not me. If you knew what I had been through the last 7 yrs you would marvel that I am  still on my feet…don’t judge too quickly. You could be wrong…and in my eyes you are by doing this to me.
    God will see us through this extremely scary time of that I have no doubt. No thanks to your company and lack of understanding and mercy. I am doing the best I can. Sadly you are not.
    See I have choices. MANY choices of providers for services you offer. I don’t have to be treated like this. I don’t have to succumb to your coldness and callousness. I intend to choose better (and cheaper). If your company doesn’t get the “people factor” back you will be sorry.

    Problem here is you admit you cannot afford the service.
    And you want to blame Verizon for losing a job because you have no cell phone.
    If your job depends on that phone I would pay it on time every time if you need a job to pay your bill.
    No other service is going to treat you any different. And if you cannot afford Verizon's monthly invoice how are you going to afford new devices, activation fees, possible security deposits on any other cellular carrier? You can't.
    Also if you made an arraignment to pay and then decide you cannot do so, why should Verizon extend you service or credit, or why is it you want to use the service and data and not pay for it as agreed.
    Get a prepay phone. Its evident the cost is too high for you to afford on post pay.
    Good Luck

  • Class action lawsuit regarding Android 2.2

    If there were a class action lawsuit filed against Verizon regarding the lack of support for upgrades of the Android OS, would you join it? Essentially it would be based on promises and claims made by sales reps at the stores during the decision process of buying the phone and by phone reps that the Samsung Fascinate was to receive the Android 2.2 update "any day now".
    As it stands, people who purchased the Fascinate are paying full price for the data package just the same as other Verizon customers who purchased phones from competing manufacturers (Motorola and HTC). However, people who purchased the Fascinate are not getting the same access or experience as the customers who purchased phones from these other manufacturers.
    If I purchased a less technically capable phone than the HTC Incredible or Motorola Droid X, I would not expect the same software updates. However, I was told that the three phones (Incredible, Fascnate and X) were all in the same class and all ran on the same version of Android (2.1 at the time of purchase). Being a Black Berry Storm user before and having been limited on my browser experience, I had been following the progress of Android and I had heard that Android was to receive an update that would allow for Flash capabilities which was a huge deal. It was one of the main reasons I switched from Black Berry to Android. I was told that all three phones would be receiving the 2.2 update "very soon". This was in October of 2010.
    Due to the Adobe Flash capabilities provided by the Android 2.2 update, Fascinate users are being limited on their browser usage but are not being compensated in ANY way for this lack of access. Also, other Samsung products contracted through Verizon are already come with the Android 2.2 software installed.
    Personally (and I don't think I'm alone), I feel cheated by both Verizon and Samsung for not providing what was promised, all the while, people who purchased the Motorola or HTC handsets, have received their updates as promised and are receiving more browser access but paying the same amount that I am. Upon calling Samsung, the rep did not hesitate to blame Verizon for the lack of support.
    So the question again is... If there were a class action lawsuit filed against Verizon, would you join it? There may never be one, and many attorneys may say it would be a waste of time, but would you join? I know I would.

    I am totally disagreeing with you. When you're purchasing a car, dealership is clearly asking telling you that car is sold AS-IS and you even being asked to sign a letter of release form that states that car is being purchased with whatever option currently existing on the car and unless specifically specified no additional accessories or parts are coming with it. BUT and notice it is a capital letter also say NO PROMISES, VERBAL, WRITTEN, OR OTHEWISE BEING MADE TO OFFER IN CONJUNCTION WITH THIS SALE.
    And that it what you are signing.
    In Verizon case, verbal promises of Froyo availability were made by Verizon sales, tech, and sups left and right. It is time to make those companies to be accounted for their actions.
    About 3 weeks or so I spoke with one law firm in San Francisco in regards to that matter and they were willing to open the class action case against Verizon. I was quite busy in the past and hadn't have a chance to speak with them again. I will try to make up some times next week to come see them again and proceed with a case.

  • Is there a customer loyalty department who will listen to a problem and not just try to stall by suggesting another factory reset?

    I've had an issue with my HTC one since I received it almost a year ago.  Both verizon and HTC have had me troubleshoot the device extensively, even though all indications are that it's not specifically my device, as my wife and a co worker have the same issue.  It has to do with conference calls, and not being able to hear one or more people on the call...other attendees sound fine, but there's always one or two who's voice fades out and trails off to the point of being unintelligible.  This, unfortunately, is a large part of my job, and I have to resort to a non-verizon phone to dial into conference calls.
    I would like to stay with verizon, but you guys really are making it difficult.  Everything's great, as long as we don't complain, but after being a customer for over a decade, you can't even give me an early upgrade?  I think I'm due in October, but this issue has been going on for almost a year...
    This same issue has been reported with HTC One's on Sprint as well.
    HTC refuses to do anything about it, and pointed me to Verizon.
    Verizon refuses to do anything about it, other than swap out the phone for the same model (which won't help)...or sell me a new phone at full price, because I am not eligible for an upgrade yet!  How is this good customer service?
    Is there anyone there who cares about customers, and has the ability to think outside the box, or is empowered to help avoid a very negative c-sat issue?

    What do you want Verizon to do? They did not screw up your device HTC did. And the issues are cross carriers, and across many makes of devices. So shall we blame Verizon wireless for every single operating system update? I hardly think so.
    If consumers, you will note I did not say customers beat the phone maker up over the device failures, they will deflect to Google for the updated software. Hardware with software are supposed to work together. However sometimes it does not.
    Also Verizon has opted not to grant early upgrades. Its their policy and it is their business. We as customers have the option of leaving for another carrier if we feel service is bad.
    Then should I look for the same complaint on T-Mobiles forum? Sprints? Or even AT&T? They are all seeing the issues but are in the same pickle as Verizon customers.
    Good Luck

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