Voice Mail Device Status is Unknown

My Voice Mail Port: CiscoUM1-VI1 has a status of Unknown, with the IP registered as 10.0.1.2 (Unity)
I'm at a loss as to why its at this.

If it's just 1 port and you've already tried resetting it countless times, chances are you'll need to reboot Unity to get it registered again.
HTH
java
If this helps, please rate
www.cisco.com/go/pdihelpdesk

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    aaa authentication login Foxtrot_sdm_easyvpn_xauth_ml_1 local
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    crypto pki trustpoint TP-self-signed-1974105750
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    ip source-route
    ip cef
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    ip dhcp excluded-address 10.1.1.1 10.1.1.9
    ip dhcp excluded-address 10.1.1.241 10.1.1.255
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    network 10.1.1.0 255.255.255.0
    default-router 10.1.1.1
    option 150 ip 10.1.1.1
    ip inspect name SDM_LOW cuseeme
    ip inspect name SDM_LOW dns
    ip inspect name SDM_LOW ftp
    ip inspect name SDM_LOW h323
    ip inspect name SDM_LOW https
    ip inspect name SDM_LOW icmp
    ip inspect name SDM_LOW imap
    ip inspect name SDM_LOW pop3
    ip inspect name SDM_LOW netshow
    ip inspect name SDM_LOW rcmd
    ip inspect name SDM_LOW realaudio
    ip inspect name SDM_LOW rtsp
    ip inspect name SDM_LOW esmtp
    ip inspect name SDM_LOW sqlnet
    ip inspect name SDM_LOW streamworks
    ip inspect name SDM_LOW tftp
    ip inspect name SDM_LOW tcp router-traffic
    ip inspect name SDM_LOW udp
    ip inspect name SDM_LOW vdolive
    no ipv6 cef
    stcapp ccm-group 1
    stcapp
    stcapp feature access-code
    multilink bundle-name authenticated
    vpdn enable
    vpdn-group 1
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    accept-dialin
    protocol pptp
    virtual-template 2
    trunk group ALL_FXO
    max-retry 5
    voice-class cause-code 1
    hunt-scheme sequential
    voice call send-alert
    voice rtp send-recv
    voice service voip
    allow-connections h323 to h323
    allow-connections h323 to sip
    allow-connections sip to h323
    allow-connections sip to sip
    supplementary-service h450.12
    sip
    no update-callerid
    call service stop
    voice class codec 1
    codec preference 1 g711ulaw
    codec preference 2 g729r8
    voice class dualtone-detect-params 1
    cadence-variation 25
    voice class custom-cptone OZ
    dualtone disconnect
    frequency 420
    cadence 400 200
    voice class custom-cptone test
    dualtone disconnect
    frequency 425
    cadence 375 375
    voice class cause-code 1
    no-circuit
    voice register global
    max-dn 128
    max-pool 32
    voice hunt-group 1 parallel
    final 512
    list 203,204
    timeout 10
    pilot 511
    voice hunt-group 2 parallel
    final 513
    list 202,203,204
    timeout 10
    pilot 512
    voice hunt-group 3 parallel
    final 203
    list 201,202,203,204
    timeout 10
    pilot 513
    voice translation-rule 4
    rule 15 // //
    voice translation-rule 1111
    voice translation-rule 1112
    rule 1 /^0/ //
    voice translation-rule 2000
    rule 1 /0294174218/ /101/
    voice translation-rule 2002
    rule 1 // //
    voice translation-rule 2222
    voice translation-profile CALLER_ID_TRANSLATION_PROFILE
    translate calling 1111
    voice translation-profile CallBlocking
    translate called 2222
    voice translation-profile OUTGOING_TRANSLATION_PROFILE
    translate called 1112
    voice translation-profile PROFILE_ALL_FXO
    translate calling 4
    voice translation-profile VM_Profile
    translate called 2000
    voice translation-profile XFER_TO_VM_PROFILE
    translate called 2002
    voice-card 0
    no local-bypass
    username admin privilege 15 secret 5 passremoved
    username KeyVPN secret 5 passremoved
    username cisco privilege 15 secret 5 passremoved
    crypto isakmp policy 1
    encr 3des
    authentication pre-share
    group 2
    crypto isakmp client configuration group EZVPN_GROUP_1
    key passremoved
    dns 61.8.0.113
    pool SDM_POOL_1
    save-password
    max-users 10
    crypto isakmp profile sdm-ike-profile-1
    match identity group EZVPN_GROUP_1
    client authentication list Foxtrot_sdm_easyvpn_xauth_ml_1
    isakmp authorization list Foxtrot_sdm_easyvpn_group_ml_1
    client configuration address respond
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    crypto ipsec transform-set ESP-3DES-SHA esp-3des esp-sha-hmac
    crypto ipsec profile SDM_Profile1
    set transform-set ESP-3DES-SHA
    set isakmp-profile sdm-ike-profile-1
    archive
    log config
    logging enable
    logging size 600
    hidekeys
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    class-map match-all L3-to-L2_VoIP-Cntrl
    match ip dscp af31
    class-map match-all L3-to-L2_VoIP-RTP
    match ip dscp ef
    class-map match-all SIP
    match protocol sip
    class-map match-all RTP
    match protocol rtp
    policy-map EthOut
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    policy-map output-L3-to-L2
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    set cos 5
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    ip address 10.1.10.2 255.255.255.252
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    ip nat inside
    ip virtual-reassembly
    interface FastEthernet0/0
    description $ETH-WAN$
    no ip address
    ip verify unicast reverse-path
    ip virtual-reassembly
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    speed auto
    snmp trap ip verify drop-rate
    pppoe enable group global
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    switchport voice vlan 100
    macro description cisco-phone
    spanning-tree portfast
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    switchport voice vlan 100
    macro description cisco-phone
    spanning-tree portfast
    interface FastEthernet0/1/4
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    spanning-tree portfast
    interface FastEthernet0/1/5
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    macro description cisco-phone
    spanning-tree portfast
    interface FastEthernet0/1/6
    switchport voice vlan 100
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    interface FastEthernet0/1/7
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    interface FastEthernet0/1/8
    switchport mode trunk
    macro description cisco-switch
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    ip nat inside
    ip virtual-reassembly
    ip tcp adjust-mss 1412
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    ip address negotiated
    ip access-group test-ppt in
    ip mtu 1452
    ip nat outside
    ip inspect SDM_LOW out
    ip virtual-reassembly
    encapsulation ppp
    dialer pool 1
    dialer-group 1
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    ppp chap hostname passremoved
    ppp chap password 7 passremoved
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    ppp ipcp dns request
    interface BVI1
    description $FW_INSIDE$
    mtu 1514
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    ip access-group 102 in
    ip nat inside
    ip virtual-reassembly
    ip tcp adjust-mss 1412
    interface BVI100
    description $FW_INSIDE$
    mtu 1514
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    ip access-group 103 in
    ip nat inside
    ip virtual-reassembly
    ip tcp adjust-mss 1412
    ip local pool SDM_POOL_1 10.1.2.230 10.1.2.250
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    ip http server
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    access-list 1 permit 10.1.2.0 0.0.0.255
    access-list 1 permit 10.1.10.0 0.0.0.3
    access-list 100 remark auto generated by SDM firewall configuration
    access-list 100 remark SDM_ACL Category=1
    access-list 100 deny ip 192.168.10.0 0.0.0.255 any
    access-list 100 deny ip host 255.255.255.255 any
    access-list 100 deny ip 127.0.0.0 0.255.255.255 any
    access-list 100 permit ip any any
    access-list 101 remark auto generated by SDM firewall configuration##NO_ACES_7##
    access-list 101 remark SDM_ACL Category=1
    access-list 101 permit udp any host 10.1.10.2 eq non500-isakmp
    access-list 101 permit udp any host 10.1.10.2 eq isakmp
    access-list 101 permit esp any host 10.1.10.2
    access-list 101 permit ahp any host 10.1.10.2
    access-list 101 permit tcp 10.1.1.0 0.0.0.255 eq 2000 any
    access-list 101 permit udp 10.1.1.0 0.0.0.255 eq 2000 any
    access-list 101 deny ip 10.1.2.0 0.0.0.255 any
    access-list 101 deny ip 10.1.1.0 0.0.0.255 any
    access-list 101 deny ip host 255.255.255.255 any
    access-list 101 deny ip 127.0.0.0 0.255.255.255 any
    access-list 101 permit ip any any
    access-list 104 remark auto generated by SDM firewall configuration##NO_ACES_25##
    access-list 104 remark SDM_ACL Category=1
    access-list 104 permit udp any any eq non500-isakmp
    access-list 104 permit udp any any eq isakmp
    access-list 104 permit esp any any
    access-list 104 permit ahp any any
    access-list 104 permit tcp any any eq pop3 log
    access-list 104 permit tcp any any eq 37777 log
    access-list 104 permit tcp any any eq 3389 log
    access-list 104 permit tcp any any eq 1723 log
    access-list 104 permit tcp any any eq 2701 log
    access-list 104 permit tcp any any eq 4899 log
    access-list 104 permit tcp any any eq 4125 log
    access-list 104 permit tcp any any eq 443 log
    access-list 104 permit tcp any any eq smtp log
    access-list 104 permit tcp any any eq 8080 log
    access-list 104 permit tcp any any eq www log
    access-list 104 deny ip 10.1.10.0 0.0.0.3 any
    access-list 104 deny ip 10.1.2.0 0.0.0.255 any
    access-list 104 deny ip 10.1.1.0 0.0.0.255 any
    access-list 104 permit udp host 61.8.0.113 eq domain any
    access-list 104 permit icmp any any echo-reply
    access-list 104 permit icmp any any time-exceeded
    access-list 104 permit icmp any any unreachable
    access-list 104 deny ip 10.0.0.0 0.255.255.255 any
    access-list 104 deny ip 172.16.0.0 0.15.255.255 any
    access-list 104 deny ip 192.168.0.0 0.0.255.255 any
    access-list 104 deny ip 127.0.0.0 0.255.255.255 any
    access-list 104 deny ip host 255.255.255.255 any
    access-list 104 deny ip host 0.0.0.0 any
    access-list 104 deny ip any any log
    access-list 104 permit gre any any
    dialer-list 1 protocol ip permit
    snmp-server community public RO
    control-plane
    voice-port 0/0/0
    cptone AU
    timeouts ringing infinity
    voice-port 0/0/1
    cptone AU
    timeouts ringing infinity
    voice-port 0/0/2
    cptone AU
    timeouts ringing infinity
    voice-port 0/0/3
    cptone AU
    timeouts ringing infinity
    voice-port 0/1/0
    supervisory disconnect dualtone mid-call
    supervisory custom-cptone OZ
    supervisory dualtone-detect-params 1
    no battery-reversal
    compand-type a-law
    timeouts call-disconnect 3
    timeouts ringing infinity
    timeouts wait-release 3
    timing sup-disconnect 50
    connection plar opx 501
    description Configured by CCA 4 FXO-0/1/0-Custom-HG
    caller-id enable
    voice-port 0/1/1
    supervisory disconnect dualtone mid-call
    supervisory custom-cptone OZ
    supervisory dualtone-detect-params 1
    no battery-reversal
    compand-type a-law
    timeouts call-disconnect 3
    timeouts ringing infinity
    timeouts wait-release 3
    timing sup-disconnect 50
    connection plar opx 501
    description Configured by CCA 4 FXO-0/1/1-Custom-HG
    caller-id enable
    voice-port 0/1/2
    trunk-group ALL_FXO 60
    supervisory disconnect dualtone mid-call
    supervisory custom-cptone OZ
    supervisory dualtone-detect-params 1
    no battery-reversal
    compand-type a-law
    timeouts call-disconnect 3
    timeouts ringing infinity
    timeouts wait-release 3
    timing sup-disconnect 50
    connection plar opx 501
    description Configured by CCA 4 FXO-0/1/2-Custom-HG
    caller-id enable
    voice-port 0/1/3
    trunk-group ALL_FXO 64
    supervisory disconnect dualtone mid-call
    supervisory custom-cptone OZ
    supervisory dualtone-detect-params 1
    no battery-reversal
    compand-type a-law
    timeouts call-disconnect 3
    timeouts ringing infinity
    timeouts wait-release 3
    timing sup-disconnect 50
    connection plar opx 501
    description Configured by CCA 4 FXO-0/1/3-Custom-HG
    caller-id enable
    voice-port 0/3/0
    trunk-group ALL_FXO 62
    supervisory disconnect dualtone mid-call
    supervisory custom-cptone OZ
    supervisory dualtone-detect-params 1
    no battery-reversal
    compand-type a-law
    timeouts call-disconnect 3
    timeouts ringing infinity
    timeouts wait-release 3
    timing sup-disconnect 50
    connection plar opx 501
    description Configured by CCA 4 FXO-0/3/0-Custom-HG
    caller-id enable
    voice-port 0/3/1
    trunk-group ALL_FXO 61
    supervisory disconnect dualtone mid-call
    supervisory custom-cptone OZ
    supervisory dualtone-detect-params 1
    no battery-reversal
    compand-type a-law
    timeouts call-disconnect 3
    timeouts ringing infinity
    timeouts wait-release 3
    timing sup-disconnect 50
    connection plar opx 501
    description Configured by CCA 4 FXO-0/3/1-Custom-HG
    caller-id enable
    voice-port 0/3/2
    trunk-group ALL_FXO 64
    supervisory disconnect dualtone mid-call
    supervisory custom-cptone OZ
    supervisory dualtone-detect-params 1
    no battery-reversal
    compand-type a-law
    timeouts call-disconnect 3
    timeouts ringing infinity
    timeouts wait-release 3
    timing sup-disconnect 50
    connection plar opx 101
    description Configured by CCA 4FXO-0/3/2-Custom-OP
    caller-id enable
    voice-port 0/3/3
    supervisory disconnect dualtone mid-call
    supervisory custom-cptone OZ
    supervisory dualtone-detect-params 1
    no battery-reversal
    compand-type a-law
    timeouts call-disconnect 3
    timeouts ringing infinity
    timeouts wait-release 3
    timing sup-disconnect 50
    connection plar opx 501
    description Configured by CCA 4 FXO-0/3/3-Custom-HG
    caller-id enable
    voice-port 0/4/0
    auto-cut-through
    signal immediate
    input gain auto-control -15
    description Music On Hold Port
    sccp local Loopback0
    sccp ccm 10.1.1.1 identifier 1 version 3.1
    sccp
    sccp ccm group 1
    associate ccm 1 priority 1
    dial-peer cor custom
    name internal
    name local
    name local-plus
    name international
    name national
    name national-plus
    name emergency
    name toll-free
    dial-peer cor list call-internal
    member internal
    dial-peer cor list call-local
    member local
    dial-peer cor list call-local-plus
    member local-plus
    dial-peer cor list call-national
    member national
    dial-peer cor list call-national-plus
    member national-plus
    dial-peer cor list call-international
    member international
    dial-peer cor list call-emergency
    member emergency
    dial-peer cor list call-toll-free
    member toll-free
    dial-peer cor list user-internal
    member internal
    member emergency
    dial-peer cor list user-local
    member internal
    member local
    member emergency
    member toll-free
    dial-peer cor list user-local-plus
    member internal
    member local
    member local-plus
    member emergency
    member toll-free
    dial-peer cor list user-national
    member internal
    member local
    member local-plus
    member national
    member emergency
    member toll-free
    dial-peer cor list user-national-plus
    member internal
    member local
    member local-plus
    member national
    member national-plus
    member emergency
    member toll-free
    dial-peer cor list user-international
    member internal
    member local
    member local-plus
    member international
    member national
    member national-plus
    member emergency
    member toll-free
    dial-peer voice 1 pots
    service stcapp
    port 0/0/0
    dial-peer voice 2 pots
    service stcapp
    port 0/0/1
    dial-peer voice 3 pots
    service stcapp
    port 0/0/2
    dial-peer voice 4 pots
    service stcapp
    port 0/0/3
    dial-peer voice 5 pots
    description ** MOH Port **
    destination-pattern ABC
    port 0/4/0
    no sip-register
    dial-peer voice 50 pots
    description ** incoming dial peer **
    incoming called-number .%
    port 0/1/0
    dial-peer voice 51 pots
    description ** incoming dial peer **
    incoming called-number .%
    port 0/1/1
    dial-peer voice 52 pots
    description ** incoming dial peer **
    incoming called-number .%
    port 0/1/2
    dial-peer voice 53 pots
    description ** incoming dial peer **
    incoming called-number .%
    port 0/1/3
    dial-peer voice 150 pots
    description ** incoming dial peer **
    incoming called-number .%
    port 0/3/0
    dial-peer voice 151 pots
    description ** incoming dial peer **
    incoming called-number .%
    port 0/3/1
    dial-peer voice 152 pots
    description ** incoming dial peer **
    incoming called-number .%
    port 0/3/2
    dial-peer voice 153 pots
    description ** incoming dial peer **
    incoming called-number .%
    port 0/3/3
    dial-peer voice 54 pots
    description ** FXO pots dial-peer **
    destination-pattern A0
    port 0/1/0
    no sip-register
    dial-peer voice 55 pots
    description ** FXO pots dial-peer **
    destination-pattern A1
    port 0/1/1
    no sip-register
    dial-peer voice 56 pots
    description ** FXO pots dial-peer **
    destination-pattern A2
    port 0/1/2
    no sip-register
    dial-peer voice 57 pots
    description ** FXO pots dial-peer **
    destination-pattern A3
    port 0/1/3
    no sip-register
    dial-peer voice 154 pots
    description ** FXO pots dial-peer **
    destination-pattern A4
    port 0/3/0
    no sip-register
    dial-peer voice 155 pots
    description ** FXO pots dial-peer **
    destination-pattern A5
    port 0/3/1
    no sip-register
    dial-peer voice 156 pots
    description ** FXO pots dial-peer **
    destination-pattern A6
    port 0/3/2
    no sip-register
    dial-peer voice 157 pots
    description ** FXO pots dial-peer **
    destination-pattern A7
    port 0/3/3
    no sip-register
    dial-peer voice 2000 voip
    description ** cue voicemail pilot number **
    translation-profile outgoing XFER_TO_VM_PROFILE
    destination-pattern 101
    b2bua
    voice-class sip outbound-proxy ipv4:10.1.10.1
    session protocol sipv2
    session target ipv4:10.1.10.1
    dtmf-relay sip-notify
    codec g711ulaw
    no vad
    dial-peer voice 58 pots
    trunkgroup ALL_FXO
    corlist outgoing call-emergency
    description **CCA*Australia*Emergency Services**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0000
    forward-digits all
    no sip-register
    dial-peer voice 59 pots
    trunkgroup ALL_FXO
    corlist outgoing call-emergency
    description **CCA*Australia*Emergency Services**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 000
    forward-digits all
    no sip-register
    dial-peer voice 60 pots
    trunkgroup ALL_FXO
    corlist outgoing call-emergency
    description **CCA*Australia*Emergency TTY**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0106
    forward-digits all
    no sip-register
    dial-peer voice 61 pots
    trunkgroup ALL_FXO
    corlist outgoing call-emergency
    description **CCA*Australia*Emergency TTY**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 006
    forward-digits all
    no sip-register
    dial-peer voice 62 pots
    trunkgroup ALL_FXO
    corlist outgoing call-international
    description **CCA*Australia*International Access**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0001[1589]T
    forward-digits all
    no sip-register
    dial-peer voice 63 pots
    trunkgroup ALL_FXO
    corlist outgoing call-international
    description **CCA*Australia*Premium Services**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 00055T
    forward-digits all
    no sip-register
    dial-peer voice 64 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local-plus
    description **CCA*Australia*Analogue AMPS service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0014[04689].....
    forward-digits all
    no sip-register
    dial-peer voice 65 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local-plus
    description **CCA*Australia*Analogue AMPS & Satellite**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0014[12357]......
    forward-digits all
    no sip-register
    dial-peer voice 66 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local-plus
    description **CCA*Australia*Analogue AMPS service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0015......
    forward-digits all
    no sip-register
    dial-peer voice 67 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local
    description **CCA*Australia*Paging Service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 00160..
    forward-digits all
    no sip-register
    dial-peer voice 68 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local
    description **CCA*Australia*Paging Service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0016[1236789].....
    forward-digits all
    no sip-register
    dial-peer voice 69 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local-plus
    description **CCA*Australia*Analogue AMPS service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0017[1289].....
    forward-digits all
    no sip-register
    dial-peer voice 70 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local-plus
    description **CCA*Australia*Analogue AMPS service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0018......
    forward-digits all
    no sip-register
    dial-peer voice 71 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local
    description **CCA*Australia*Data Network Access Service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 00192.
    forward-digits all
    no sip-register
    dial-peer voice 72 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local
    description **CCA*Australia*Data Network Access Service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 00198[01239].....
    forward-digits all
    no sip-register
    dial-peer voice 73 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local
    description **CCA*Australia*Data Network Access Service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 00198[45678]
    forward-digits all
    no sip-register
    dial-peer voice 74 pots
    trunkgroup ALL_FXO
    corlist outgoing call-national
    description **CCA*Australia*NSW Numbers**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 002........
    forward-digits all
    no sip-register
    dial-peer voice 75 pots
    trunkgroup ALL_FXO
    corlist outgoing call-national
    description **CCA*Australia*VIC, TAS Numbers**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 003........
    forward-digits all
    no sip-register
    dial-peer voice 76 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local-plus
    description **CCA*Australia*Digital Mobile Service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 004........
    forward-digits all
    no sip-register
    dial-peer voice 77 pots
    trunkgroup ALL_FXO
    corlist outgoing call-national
    description **CCA*Australia*Universal Personal Comms Service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 005........
    forward-digits all
    no sip-register
    dial-peer voice 78 pots
    trunkgroup ALL_FXO
    corlist outgoing call-national
    description **CCA*Australia*QLD Numbers**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 007........
    forward-digits all
    no sip-register
    dial-peer voice 79 pots
    trunkgroup ALL_FXO
    corlist outgoing call-national
    description **CCA*Australia*SA, WA, NT Numbers**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 008........
    forward-digits all
    no sip-register
    dial-peer voice 80 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local
    description **CCA*Australia*Community Service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 01100
    forward-digits all
    no sip-register
    dial-peer voice 81 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local
    description **CCA*Australia*Community Service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0110[1-9]..
    forward-digits all
    no sip-register
    dial-peer voice 82 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local
    description **CCA*Australia*Public Interest Service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0113...
    forward-digits all
    no sip-register
    dial-peer voice 83 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local
    description **CCA*Australia*Mass Calling Service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0114.....
    forward-digits all
    no sip-register
    dial-peer voice 84 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local
    description **CCA*Australia*Community Service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0119.
    forward-digits all
    no sip-register
    dial-peer voice 85 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local
    description **CCA*Australia*Directory and Service Numbers**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0122[1235]
    forward-digits all
    no sip-register
    dial-peer voice 86 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local
    description **CCA*Australia*Directory and Operator Numbers**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0123[46]
    forward-digits all
    no sip-register
    dial-peer voice 87 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local
    description **CCA*Australia*Operator Service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 012[45]T
    forward-digits all
    no sip-register
    dial-peer voice 88 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local
    description **CCA*Australia*Local Rate Numbers**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0130.......
    forward-digits all
    no sip-register
    dial-peer voice 89 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local
    description **CCA*Australia*Local Rate Numbers**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 013[1-9]...
    forward-digits all
    no sip-register
    dial-peer voice 90 pots
    trunkgroup ALL_FXO
    corlist outgoing call-international
    description **CCA*Australia*Carrier Preselection Codes**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 014[1-9]T
    forward-digits all
    no sip-register
    dial-peer voice 91 pots
    trunkgroup ALL_FXO
    corlist outgoing call-toll-free
    description **CCA*Australia*Freephone Numbers**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0180[01]......
    forward-digits all
    no sip-register
    dial-peer voice 92 pots
    trunkgroup ALL_FXO
    corlist outgoing call-toll-free
    description **CCA*Australia*Freephone Numbers**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0180[2-9]...
    forward-digits all
    no sip-register
    dial-peer voice 93 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local
    description **CCA*Australia*Universal PCS Profile Management**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0185..
    forward-digits all
    no sip-register
    dial-peer voice 94 pots
    trunkgroup ALL_FXO
    corlist outgoing call-local
    description **CCA*Australia*Calling Card Service**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0189..
    forward-digits all
    no sip-register
    dial-peer voice 95 pots
    trunkgroup ALL_FXO
    corlist outgoing call-international
    description **CCA*Australia*Premium Services**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0190[0126]......
    forward-digits all
    no sip-register
    dial-peer voice 96 pots
    trunkgroup ALL_FXO
    corlist outgoing call-international
    description **CCA*Australia*Premium Services**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 019[1345]...
    forward-digits all
    no sip-register
    dial-peer voice 97 pots
    trunkgroup ALL_FXO
    corlist outgoing call-international
    description **CCA*Australia*Premium Services**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 019[679].....
    forward-digits all
    no sip-register
    dial-peer voice 98 pots
    trunkgroup ALL_FXO
    corlist outgoing call-national
    description **CCA*Australia*8-digit dialing**
    translation-profile outgoing OUTGOING_TRANSLATION_PROFILE
    preference 5
    destination-pattern 0[2-9].......
    forward-digits all
    no sip-register
    dial-peer voice 2002 voip
    description ** cue voicemail PSTN number **
    translation-profile outgoing VM_Profile
    destination-pattern 0294174218$
    b2bua
    voice-class sip outbound-proxy ipv4:10.1.10.1
    session protocol sipv2
    session target ipv4:10.1.10.1
    dtmf-relay sip-notify
    codec g711ulaw
    no vad
    no dial-peer outbound status-check pots
    sip-ua
    no transport udp
    no transport tcp tls
    no transport tcp
    telephony-service
    video
    em logout 0:0 0:0 0:0
    fxo hook-flash
    max-ephones 32
    max-dn 128
    ip source-address 10.1.1.1 port 2000
    max-redirect 20
    auto assign 10 to 43
    auto assign 5 to 8 type anl
    calling-number initiator
    service phone videoCapability 1
    service dnis overlay
    service dnis dir-lookup
    timeouts interdigit 5
    system message
    url services http://10.1.10.1/voiceview/common/login.do
    url authentication http://10.1.10.1/voiceview/authentication/authenticate.do
    cnf-file location flash:
    network-locale GB
    load 7915-12 B015-1-0-3
    load 7915-24 B015-1-0-3
    load 7942 SCCP42.8-4-2S
    load 7962 SCCP42.8-4-2S
    load 521G-524G cp524g-8-1-16b
    time-zone 48
    date-format dd-mm-yy
    voicemail 101
    max-conferences 8 gain -6
    call-forward pattern .T
    call-forward system redirecting-expanded
    moh flash:/media/music-on-hold.au
    multicast moh 239.10.16.16 port 2000
    web admin system name cisco secret 5 passremoved
    dn-webedit
    time-webedit
    transfer-system full-consult dss
    transfer-pattern 9.T
    transfer-pattern .T
    transfer-pattern 0.T
    transfer-pattern 6... blind
    secondary-dialtone 0
    after-hours pstn-prefix 4 3
    night-service code *6483
    night-service day Sun 19:01 08:15
    night-service day Mon 19:01 08:15
    night-service day Tue 19:01 08:15
    night-service day Wed 19:01 08:15
    night-service day Thu 19:01 08:15
    night-service day Fri 19:01 19:00
    night-service day Sat 19:01 19:00
    create cnf-files version-stamp 7960 Feb 19 2010 13:12:05
    ephone-template 15
    url services 1 http://10.1.10.1/voiceview/common/login.do VoiceviewExpress
    softkeys idle Redial Newcall Cfwdall Pickup Gpickup Dnd Login
    softkeys seized Cfwdall Endcall Redial Pickup Gpickup Callback
    softkeys connected Hold Endcall Trnsfer TrnsfVM Confrn Acct Park
    button-layout 7931 2
    ephone-template 16
    url services 1 http://10.1.10.1/voiceview/common/login.do VoiceviewExpress
    softkeys idle Redial Gpickup Cfwdall Pickup Newcall Dnd
    softkeys seized Cfwdall Gpickup Redial Pickup Endcall Callback
    softkeys connected Hold Endcall Trnsfer TrnsfVM Confrn Acct Park
    ephone-dn 1
    number 701 no-reg primary
    name IP-Paging1
    paging ip 239.1.1.1 port 2000
    ephone-dn 2
    number 211
    name name
    call-forward busy 101
    call-forward noan 101 timeout 10
    hold-alert 30 originator
    ephone-dn 5 dual-line
    number 301 no-reg primary
    label 301
    description PhoneA Analog
    name PhoneA Analog
    ephone-dn 6 dual-line
    number 302 no-reg primary
    label 302
    description PhoneB Analog
    name PhoneB Analog
    ephone-dn 7 dual-line
    number 303 no-reg primary
    label 303
    description PhoneC Analog
    name PhoneC Analog
    ephone-dn 8 dual-line
    number 304 no-reg primary
    label 304
    description PhoneD Analog
    name PhoneD Analog
    ephone-dn 9
    number BCD no-reg primary
    description MoH
    moh out-call ABC
    ephone-dn 10 dual-line
    number 201 no-reg primary
    pickup-group 1
    label 201
    description Dragan Jancic
    name name
    call-forward busy 101
    call-forward noan 101 timeout 35
    ephone-dn 11 dual-line
    number 202 no-reg primary
    pickup-group 1
    label 202
    description Spare 2
    name Spare 2
    call-forward busy 101
    call-forward noan 101 timeout 35
    ephone-dn 12 dual-line
    number 203 no-reg primary
    pickup-group 1
    label 203
    description name
    name name
    call-forward busy 101
    call-forward night-service 00458707335
    call-forward noan 101 timeout 35
    night-service bell
    ephone-dn 13 dual-line
    number 204 no-reg primary
    pickup-group 1
    label 204
    description name
    name name
    call-forward busy 101
    call-forward noan 101 timeout 35
    ephone-dn 14 dual-line
    number 207 no-reg primary
    label 207
    description name
    name name
    call-forward busy 101
    call-forward noan 101 timeout 35
    ephone-dn 15 dual-line
    number 206 no-reg primary
    label 206
    description name
    name name
    call-forward busy 101
    call-forward noan 101 timeout 35
    ephone-dn 16 dual-line
    number 205 no-reg primary
    pickup-group 1
    label 205
    description name
    name name
    call-forward busy 101
    call-forward noan 101 timeout 10
    ephone-dn 17 dual-line
    number 208 no-reg primary
    label 208
    description name
    name name
    call-forward busy 101
    call-forward noan 101 timeout 35
    ephone-dn 18 dual-line
    number 209 no-reg primary
    label 209
    description Spare
    name Spare
    call-forward busy 101
    call-forward noan 101 timeout 10
    ephone-dn 19 dual-line
    number 210 no-reg primary
    label 210
    description name
    name name
    call-forward busy 101
    call-forward noan 101 timeout 35
    ephone-dn 21 dual-line
    number 212 no-reg primary
    label 212
    description name
    name name
    call-forward busy 101
    call-forward noan 101 timeout 35
    ephone-dn 22 dual-line
    number 213 no-reg primary
    label 213
    description name
    name name
    call-forward busy 101
    call-forward noan 101 timeout 35
    ephone-dn 23 dual-line
    number 214 no-reg primary
    label 214
    description name
    name name
    call-forward busy 101
    call-forward noan 101 timeout 35
    ephone-dn 24 dual-line
    number 215 no-reg primary
    label 215
    description Workshop One
    name Workshop One
    call-forward busy 101
    call-forward noan 101 timeout 35
    ephone-dn 25 dual-line
    number 216 no-reg primary
    label 216
    description Workshop Two
    name Workshop Two
    call-forward busy 101
    call-forward noan 101 timeout 35
    ephone-dn 26 dual-line
    number 217 no-reg primary
    label 217
    description Lunch Room
    name Lunch Room
    call-forward busy 203
    call-forward noan 203 timeout 35
    ephone-dn 27 dual-line
    number 218 no-reg primary
    label 218
    description Meeting Room
    name Meeting Room
    call-forward busy 203
    call-forward noan 203 timeout 35
    ephone-dn 126
    number 6... no-reg primary
    description ***CCA XFER TO VM EXTENSION***
    call-forward all 101
    ephone-dn 127
    number A801... no-reg primary
    mwi off
    ephone-dn 128
    number A800... no-reg primary
    mwi on
    ephone 1
    device-security-mode none
    video
    mac-address 0021.1BFC.ACA5
    ephone-template 16
    max-calls-per-button 2
    username "name" password 12345
    type 524G
    button 1:21
    ephone 2
    device-security-mode none
    mac-address 1A02.A8FE.0000
    ephone-template 16
    max-calls-per-button 2
    username "a1"
    type anl
    button 1:5
    ephone 3
    device-security-mode none
    mac-address 1A02.A8FE.0001
    ephone-template 16
    max-calls-per-button 2
    username "b1"
    type anl
    button 1:6
    ephone 4
    device-security-mode none
    mac-address 1A02.A8FE.0002
    ephone-template 16
    max-calls-per-button 2
    username "c1"
    type anl
    button 1:7
    ephone 5
    device-security-mode none
    mac-address 1A02.A8FE.0003
    ephone-template 16
    max-calls-per-button 2
    username "d1"
    type anl
    button 1:8
    ephone 6
    device-security-mode none
    video
    mac-address 0024.C40C.C2DC
    ephone-template 16
    username "name" password nqz82887
    type 7962 addon 1 7915-12
    button 1:13 2m10 3m11 4m12
    button 5m16 6m15 7m14 8m17
    button 9m18 10m19 12m21 13m22
    button 14m23 15m24 16m25 17m26
    button 18m27
    ephone 7
    device-security-mode none
    video
    mac-address 0021.1BFC.A81C
    ephone-template 16
    max-calls-per-button 2
    username "meetingroom" password 12345
    paging-dn 1
    type 524G
    button 1:27
    ephone 8
    device-security-mode none
    video
    mac-address 0021.1BFC.A801
    ephone-template 16
    max-calls-per-button 2
    username "workshopone" password 12345
    paging-dn 1
    type 524G
    button 1:24
    ephone 9
    device-security-mode none
    video
    mac-address 0021.1BFC.A81D
    ephone-template 16
    max-calls-per-button 2
    username "name" password 12345
    paging-dn 1
    type 524G
    button 1:22
    ephone 10
    device-security-mode none
    video
    mac-address 0021.1BFC.A822
    ephone-template 16
    max-calls-per-button 2
    username "lunchroom" password 12345
    paging-dn 1
    type 524G
    button 1:26
    ephone 11
    device-security-mode none
    video
    mac-address 0021.1BFC.ACA6
    ephone-template 16
    max-calls-per-button 2
    username "name" password 12345
    type 524G
    button 1:15
    ephone 12
    device-security-mode none
    video
    mac-address 0021.1BFC.A800
    max-calls-per-button 2
    username "name" password lpw29837
    type 524G
    button 1:23
    ephone 13
    device-security-mode none
    video
    mac-address 0021.1BFC.A9B6
    max-calls-per-button 2
    type 524G
    button 1:11
    ephone 14
    device-security-mode none
    video
    mac-address 0021.1BFC.A820
    ephone-template 16
    max-calls-per-button 2
    username "name" password 12345
    paging-dn 1
    type 524G
    button 1:17
    ephone 15
    device-security-mode none
    video
    mac-address 0021.1BFC.A824
    ephone-template 16
    max-calls-per-button 2
    username "name" password 12345
    paging-dn 1
    type 524G
    button 1:19
    ephone 16
    device-security-mode none
    video
    mac-address 0021.1BFC.ACA3
    ephone-template 16
    max-calls-per-button 2
    username "workshoptwo" password 12345
    paging-dn 1
    type 524G
    button 1:25
    ephone 17
    device-security-mode none
    video
    mac-address 0024.C40D.34A0
    ephone-template 16
    username "name" password 12345
    type 7962 addon 1 7915-12
    button 1:12 2m10 3m11 4m13
    button 5m16 6m15 7m14 8m17
    button 9m18 10m19 12m21 13m22
    button 14m23 15m24 16m25 17m26
    button 18m27
    ephone 18
    device-security-mode none
    video
    mac-address 0026.0B5D.68B7
    username "name" password xiz65240
    type 7962
    button 1:2 2m10 3m12 4m13
    button 5m22 6m24
    ephone 19
    device-security-mode none
    video
    mac-address 0026.0B5C.F949
    ephone-template 16
    username "name" password dqq75357
    type 7962
    button 1:10 2m11 3m12 4m13
    button 5m23 6m24
    ephone 20
    device-security-mode none
    mac-address 52CE.B390.0000
    max-calls-per-button 2
    type anl
    ephone 21
    device-security-mode none
    video
    mac-address 0021.1BFC.A803
    ephone-template 16
    max-calls-per-button 2
    username "name"
    paging-dn 1
    type 524G
    button 1:14 2m11 3m12 4m13
    ephone 22
    device-security-mode none
    video
    mac-address 0021.1BFC.A806
    ephone-template 16
    max-calls-per-button 2
    username "name" password 12345
    type 524G
    button 1:18
    ephone 23
    device-security-mode none
    video
    mac-address 0021.1BFC.ACA7
    ephone-template 16
    max-calls-per-button 2
    username "name" password mbj62871
    type 524G
    button 1:16
    ephone 24
    device-security-mode none
    mac-address 52CE.B390.0001
    max-calls-per-button 2
    type anl
    ephone 25
    device-security-mode none
    mac-address 52CE.B390.0002
    max-calls-per-button 2
    type anl
    ephone 26
    device-security-mode none
    mac-address 52CE.B390.0003
    max-calls-per-button 2
    type anl
    ephone-hunt 1 sequential
    pilot 501
    list 203, 204, 205
    final 511
    timeout 8, 8, 8
    no-reg pilot
    statistics collect
    banner login  Cisco Configuration Assistant. Version: 2.1. Wed Oct 28 17:59:52 EST 2009
    alias exec cca_voice_mode PBX
    line con 0
    no modem enable
    line aux 0
    line 2
    no activation-character
    no exec
    transport preferred none
    transport input all
    line vty 5 100
    end

    debug ccsip messages would not give me anything, so i did debug ccsip all instead, when voice
    mail is dialed I get the below debug messages.
    000235: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIAddContextToTable: Added context(0x8687FF80) with key=[2] to table
    000236: //6/000000000000/SIP/State/sipSPIChangeState: 0x8687FF80 : State change from (STATE_NONE, SUBSTATE_NONE)  to (STATE_IDLE, SUBSTATE_NONE)
    000237: //6/000000000000/SIP/Info/ccsip_call_setup_request: Before processing SETUP REQccb->pld.flags_ipip = 200
    000238: //6/000000000000/SIP/Info/ccsip_call_setup_request: This is a TDM-IP call: callID= 6, peer_callID = 5
    000239: //6/000000000000/SIP/Info/ccsip_call_setup_request: This is a TDM-IP call: callID= 6, peer_callID = 5
    000240: //6/000000000000/SIP/Info/ccsip_call_setup_request: After processing SETUP REQccb->pld.flags_ipip = 200
    000241: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIGetOutboundHostAndDestHostPrivate: CCSIP: target_host : 10.1.10.1 target_port : 5060
    000242: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIGetOutboundHostAndDestHostPrivate: CCSIP: outbound_host : 10.1.10.1 outbound_port : 5060
    000243: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_SETUP
    000244: //6/2022F86C800C/SIP/Info/ccsip_call_setup_request: Incrementing call counter in dial-peer [2000]
    000245: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_process_sipspi_queue_event: ccsip_spi_get_msg_type returned: 3 for event 2
    000246: //6/2022F86C800C/SIP/Info/sipSPIUaddccCallIdToTable: Adding call id 6 to table
    000247: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: preferred_codec set[0] type :No Codec    bytes: 0
    000248: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: Media forking disabled
    000249: //6/2022F86C800C/SIP/Info/sipSPICanSetFallbackFlag: Local Fallback is not active
    000250: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: Not using Voice Class Codec
    000251: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: Checking Video Type Rate=-1 video_codec_allowed=1F
    000252: //6/2022F86C800C/SIP/Media/sipSPICopyPeerDataToCCB: Firewall traversal is not enabled
    000253: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: xcoder high-density disabled
    000254: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: Flow Mode set to FLOW_THROUGH
    000255: //6/2022F86C800C/SIP/Info/sipSPIGetCallConfig: Media forking disabled
    000256: //6/2022F86C800C/SIP/Info/preprocessSetup:
    This is a not a SIGO Call -, could be DM call
    000257: //6/2022F86C800C/SIP/Media/sipSPISetMediaSrcAddr: Media src addr for stream 1 = 10.1.10.2
    000258: //-1/xxxxxxxxxxxx/SIP/Media/sipSPIReserveRtpPort: reserved port 17510 for stream 1
    000259: //-1/xxxxxxxxxxxx/SIP/Info/convert_codec_bytes_to_ptime: Values :Codec: g711ulaw codecbytes :160, ptime: 20
    000260: //-1/xxxxxxxxxxxx/SIP/Info/sipSPISetMediaDirectionForStream: Setting Media direction SENDRECV for stream 1
    000261: //6/2022F86C800C/SIP/Info/sip_generate_sdp_xcaps_list: Modem Relay and T38 disabled. X-cap not needed
    000262: //6/2022F86C800C/SIP/Info/sipSPIOutgoingCallSDP: Creating recv-only stream for outbound call
    000263: //6/2022F86C800C/SIP/Media/sipSPIProcessRtpSessions: sipSPIProcessRtpSessions
    000264: //6/2022F86C800C/SIP/Media/sipSPIProcessRtpSessions: No active streams.
    000265: //6/2022F86C800C/SIP/Info/sip_gw_pre_setup_add_sdp_container: SDP container added
    000266: //6/2022F86C800C/SIP/Info/sipSPIValidateGtd: Signal Forward disabled
    000267: //6/2022F86C800C/SIP/Info/sipSPIValidateTunnelData: RawMsg/QSIG Tunneling Not Enabled
    000268: //6/2022F86C800C/SIP/Info/sipSPIAddMLPPServicesInfo: No MLP Info available on incoming leg
    000269: //6/2022F86C800C/SIP/Info/sipSPIPreprocessUriFormat: Url cfg for 1: 2,phone-ctxt=FALSE
    000270: //6/2022F86C800C/SIP/Info/sipSPIShrlGetInstanceInfo: Obtained the call instance 0 for non-shared-line '101' with callid: 6
    000271: //6/2022F86C800C/SIP/Info/sipSPIAddCiscoGcid: Gcid value not set - not adding header.
    000272: //6/2022F86C800C/SIP/Info/sipSPIAddPrivacyandIdentityInfo: Removing "id" value from Privacy
    000273: //6/2022F86C800C/SIP/Error/sipSPI_ipip_set_history_info_header: Not SIP2SIP mode
    000274: //6/2022F86C800C/SIP/Info/act_idle_call_setup: Cannot process Outgoing SIP calls
    SIP Service has been shutdown
    000275: //6/2022F86C800C/SIP/Info/ccsip_set_cc_cause_for_spi_err: Categorized cause:38, category:187
    000276: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_set_release_source_for_peer: ownCallId[6], src[6]
    000277: //6/2022F86C800C/SIP/Info/sipSPIInitiateDisconnect: Gateway shutdown:Initiate call disconnect(38)
    000278: //6/2022F86C800C/SIP/Info/sipSPIInitiateDisconnect: Initiate call disconnect(38) for outgoing call
    000279: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQSIG: No Inbound Container Created !!!
    000280: //-1/xxxxxxxxxxxx/SIP/Error/sipSPIGetContentQ931: No Inbound Container Created !!!
    000281: //6/2022F86C800C/SIP/State/sipSPIChangeState: 0x8687FF80 : State change from (STATE_IDLE, SUBSTATE_NONE)  to (STATE_DISCONNECTING, SUBSTATE_NONE)
    000282: //6/2022F86C800C/SIP/Info/ccsip_call_statistics: Stats are not supported for IPIP call.
    000283: //-1/xxxxxxxxxxxx/SIP/Event/sipSPIEventInfo: Queued event from SIP SPI : SIPSPI_EV_CC_CALL_DISCONNECT
    000284: //-1/xxxxxxxxxxxx/SIP/Info/ccsip_process_sipspi_queue_event: ccsip_spi_get_msg_type returned: 3 for event 7
    000285: //6/2022F86C800C/SIP/Info/sipSPIIcpifUpdate: CallState: 2 Playout: 0 DiscTime:25967 ConnTime 0
    000286: //6/2022F86C800C/SIP/State/sipSPIChangeState: 0x8687FF80 : State change from (STATE_DISCONNECTING, SUBSTATE_NONE)  to (STATE_DEAD, SUBSTATE_NONE)
    000287: //6/2022F86C800C/SIP/Call/sipSPICallInfo:
    The Call Setup Information is:
    Call Control Block (CCB) : 0x8687FF80
    State of The Call        : STATE_DEAD
    TCP Sockets Used         : YES
    Calling Number           : 203
    Called Number            : 101
    Source IP Address (Sig  ): 10.1.10.2
    Destn SIP Req Addr:Port  :
    Destn SIP Resp Addr:Port :
    Destination Name         :
    000288: //6/2022F86C800C/SIP/Call/sipSPIMediaCallInfo:
    Number of Media Streams: 1
    Media Stream             : 1
    Negotiated Codec         : No Codec
    Negotiated Codec Bytes   : 0
    Nego. Codec payload      : 255 (tx), 255 (rx)
    Negotiated Dtmf-relay    : 0
    Dtmf-relay Payload       : 0 (tx), 0 (rx)
    Source IP Address (Media): 10.1.10.2
    Source IP Port    (Media): 17510
    Destn  IP Address (Media):  -
    Destn  IP Port    (Media): 0
    Orig Destn IP Address:Port (Media): [ - ]:0
    000289: //6/2022F86C800C/SIP/Call/sipSPICallInfo:
    Disconnect Cause (CC)    : 38
    Disconnect Cause (SIP)   : 200
    000290: //6/2022F86C800C/SIP/Info/sipSPIUdeleteccCallIdFromTable: Removing call id 6
    000291: //-1/xxxxxxxxxxxx/SIP/Info/sipSPIDeleteContextFromTable: Context for key=[2] removed.
    000292: //6/2022F86C800C/SIP/Info/sipSPIFlushEventBufferQueue: There are 0 events on the internal queue that are going to be free'd
    000293: //6/2022F86C800C/SIP/Info/ccsip_qos_cleanup: Entry
    000294: //-1/xxxxxxxxxxxx/SIP/Info/sipSPISipSdpFree:
    000295: //6/2022F86C800C/SIP/Info/sipSPI_ipip_free_codec_profile: Codec Profiles Freed
    000296: //6/2022F86C800C/SIP/Info/sipSPIUfreeOneCCB: Freeing ccb 8687FF80
    000297: //-1/xxxxxxxxxxxx/SIP/Info/

  • Voice Mail Ports Rejected in CUCM - Unity Connection

    Hi to all,
    I have a CUCM v9.1 cluster (1 Pub and 2 Subs) with two device pools (DP_Site_A and DP_Site_B), each DP has a call manager group that has the Subscriber for each site as the Primary CUCM Server in order of registration: DP_Site_A -> CMGroup_A ( 1° Sub_A and 2° Sub_B) ,
    DP_Site_B -> CMGroup_B ( 1° Sub_B and 2° Sub_A).
    The issue that I have is that when I configure the voice ports in the CUCM with either DP_Site_A or DP_Site_B I always get those ports as "Rejected" in the registration status BUT if i leave the DP for the voice ports as default they get registered and actually work fine with voice mails.
    My Unity Connection is v9.1 too.
    Any ideas about what can be causing this behavior??
    Thanks in advance for your help.

    Hi Alfonso,
    Can you check these settings in CUC for the "Secondary" CUCM (Sub) server config
    to make sure the Subs are listed as part of the SCCP registration;
    Step 32 On the Edit Servers page, do the following substeps if the Cisco Unified CM cluster has secondary servers. Otherwise, skip to Step 33.
    a. Under Cisco Unified Communications Manager Servers, click Add.
    b. Enter the following settings for the secondary Cisco Unified CM server and click Save.
    # Table 6-16     Settings for the Cisco Unified Communications Manager Servers 
    # Field
    # Setting
    # Order
    # Enter the order of priority for the Cisco Unified CM server. The  lowest  number is the primary Cisco Unified CM server, the higher  numbers are  the secondary servers.
    # IP Address or Host Name
    # Enter the IP address (or host name) of the secondary Cisco Unified CM server.
    # Port
    # Enter the TCP port of the Cisco Unified CM server that you are   integrating with Cisco Unity Connection. We recommend that you use the   default setting.
    # TLS Port
    # Enter the TLS port of the Cisco Unified CM server that you are   integrating with Cisco Unity Connection. We recommend that you use the   default setting.
    # Server Type
    # Click Cisco Unified Communications Manager.
    http://www1.cisco.com/en/US/docs/voice_ip_comm/connection/7x/integration/cucm_sccp/guide/cucintcucmskinny050.html
    Cheers!
    Rob
    "Talk about a dream
    Try to make it real" 
    - Springsteen

  • Voice Mail Port Problem with CUCM 8.5 and Connection 8.5

    Hi im having a very strange problem witch the voice mail ports between a CM 8.5 and a Cisco Unity connection 8.5 , i configured them and they registered and all was working fine, however when i rebooted the servers the ports stayed in status unknown i tried resetting them both sides, re adding config both sides and nothing after hours of trying and deleting and adding the same config it worked again, however we have a power outage today and the same thing happened again status unknown and still i cannot get them to register again. Any ideas or help would be appreciated.
    Thanks,

    I'm not sure but it could be a DNS issue. Is DNS configured or are you just using IP addresses?  Make sure everything is resolving correctly.

  • Jabber call to voice mail fails with fast busy over VPN

    I have an issue that I ran into with CIPC phones over a VPN.  If a CIPC phone called over a VPN and started ringing a phone the call would fail with fast busy at the time the call would be forwarded to voicemail.  I found the issue was when remote the CIPC phone would negotiate the g.729 codec, when forwarded to a voicemail pilot over a SIP trunk set to g.711 the call would fail due to codec missmatch when no transcoders are present.
    So now I am running into what I believe to be the same issue with Jabber, when on premise the calls to voice mail work just fine, but when remote they fail.  I can directly call the voicemail pilot without error, but if calling a phone the call gets fast busy at the point we are forwarded to voicemail.  Even though all my regions are set to talk to all other regions on G.711 and the voicemail SIP trunk is set to G.711, I believe with the new features in CUCM9 that a lower speed codec has been negotiated since the we are going over the VPN, or Jabber has done this as it knows it's over VPN (not sure).  WIth CIPC I could go into the settings and turn off the Optimize for Bandwidth check box and the call would negotiate G.711.  With Jabber I can't find anything that would tell my Jabber client to stay on G.711 and I can only imagine this is a codec missmatch as the following are true.
    1. CIPC and Jabber share the same line
    2. VPN established and CIPC optimised for low bandwidth un-checked
    3. Over the same VPN the CIPC phone can leave a voicemail
    4. Over the same VPN the Jabber client gets fast busy once forwarded to voicemail
    5. Voicemail environment is Exchange-UM over SIP trunk
    6. SIP trunk is assigned a Device Pool, that is assigned to a region that all other regions communicate G.711 to
    7. On CIPC if optimised for low bandwidth is checked I get the exact same issue as I get with the Jabber client (fast busy when forwarded to voicemail)
    Would anyone know what I can do in CUCM 9 to fix this issue, as said no issue when all devices are on premise.  Wondering if there is a service parameter or a way to change the codec selection so the Jabber client attempts to always negotiate G.711.  The correct answer would be to get some PVDM DSP resources and kick up a transcoder in my resource group, and that may be what I talk them into doing if I have no other options.                  

    We have been getting the exact same thing for almost a year now... since switching to FiOS Digital Voice in May of last year!  Every time I call in to report it they 'escalate' the issue but it never gets resolved.  The problem seems to be in the initial connection.  Most of the time it works fine but, several times a month, after I call to get messages and it starts to play the new message it goes dead and I get the busy signal.  I get the same message when I call back:  “I’m sorry – that account is in use at this time.  Please try again later!”  I have even called in with my cell phone and get the same message!  I HAVE EVEN used the Internet to see if I could get my messages and, when I hit Play, I get a pop-up saying: “Your Voice Mail box is currently in being accessed; please try again later.  If the problem continues, please contact our Customer Support Center at 1-888-553-1555. We apologize for any inconvenience.”  This is obviously a software bug that Verizon has no clue on how to troubleshoot OR fix!!!  I wonder how many people have the problem and just don’t bother reporting it because of the hassle?  When it first started happening they destroyed my entire mailbox and I had to re-enter the complete mailbox setup again – 3 times!!!  NEVER let them talk you into that!!!  It’s their problem and they need to fix it!!!!!!!  I wish I could go back to the ‘normal’ voicemail we originally had… they want hundred$ to switch back because I’d be breaking my #$@%^&* contract!  Good luck if you have Verizon………

  • Iphone 5 update to IOS 7, now visual voice mail does not work

    I updated my Iphone 5 today to ios 7 and when it was done I noticed that when I went into the phone app and tapped on the voice mail icon it immediately dialed into voice mail.  Visual voice mail was not there.  I looked into some forums and turned on/off airplane mode, turned the phone off and on and reset network settings but it did not work.  How can I get Visual Voice Mail working for ios 7

        Hey there Bobehm,
    I absolutely love the new iOS 7 update. It brings a whole new dimension to Apple devices. Let's make sure your visual voicemail continues to run on the new software.
    Are you able to access other data applications successfully such as Safari? Are you having a similar issue where if you hit the visual voicemail icon it just auto dials your voicemail? Have you tried leaving yourself a voicemail as suggested by zona?
    Please provide additional details so that I can better assist.
    NicholasB_VZW
    Follow us on Twitter @VZWSupport

  • Incoming Calls Sent Straight to Voice Mail

    This problem seems to be linked to screen blanking. If I allow the screen to go dark by itself (after the preset number of seconds--30, in my case), all incoming phone calls will be sent direct to voice mail without ringing. I get a notice, then, if they leave a voice mail...but of course they have already hung up and I can't answer the call. People who don't leave a voice mail, I never know that they have called.
    If I shut down the screen manually, phone calls ring as usual and I can anwer them. I have been to two different Verizon stores to have this checked out. They have removed the battery and reinstalled it, and also have reprogrammed a couple of times. They've also checked bunches of settings to be sure I haven't accidentally pressed a wrong button somewhere. Still, this happens. If I do not manually shut down the screen, I lose my incoming calls.
    Any ideas? I love my phone and would hate to return it, but that may be my only option. I shouldn't have to manually shut off my screen after every operation in order to receive calls.

    slolife wrote:
    This problem seems to be linked to screen blanking. If I allow the screen to go dark by itself (after the preset number of seconds--30, in my case), all incoming phone calls will be sent direct to voice mail without ringing. I get a notice, then, if they leave a voice mail...but of course they have already hung up and I can't answer the call. People who don't leave a voice mail, I never know that they have called.
    If I shut down the screen manually, phone calls ring as usual and I can anwer them. I have been to two different Verizon stores to have this checked out. They have removed the battery and reinstalled it, and also have reprogrammed a couple of times. They've also checked bunches of settings to be sure I haven't accidentally pressed a wrong button somewhere. Still, this happens. If I do not manually shut down the screen, I lose my incoming calls.
    Any ideas? I love my phone and would hate to return it, but that may be my only option. I shouldn't have to manually shut off my screen after every operation in order to receive calls.
    If you have been to two different Verizon Wireless stores and your phone's concerns have not been resolved after our representatives did some troubleshooting steps, you may need to consider a phone replacement. Keep in mind that your phone includes a manufacturer’s warranty that will provide a Certified Like New Replacement phone identical to your current device. For more details please visit the link below:
    Certified Like-New Replacement Program

  • Jabber for Windows client Voice Mail issue

    hi, cisco guys
        i have a collaboration test for my customer in resent days.
        the follow picture is the topo of my test system
       1.  cucm1 use ICT non-GK trunk to connected with cucm2 and the ip phones with dn 56xx registered on cm1
        the iphones and jabber clients with dn 54xx registered on cm2
       2. cm2 intergrated with Unity Connection server and  Cups server
           the version of cm1 and cm2 and unity connection is 8.6.2-21900
          the version of cups is 8.6.4
      3.  the issue occurrenced when the ip phone user 5412 call to 5411 but no answered, user 5412 sent a
          voice mail to user 5411，only MVI of the ip phone 9951 with dn 5411 turned on but jabber client wihtout any prompt message
          but when the user 5665 which  registered on cm1 called user 5411 and sent a voice mail , status in normal,
          mvi turned on , the jabber client also can  recived the prompt message and the the vocie mail could be played on the jabber client
          what's the issue  probably be caused by & how can i solve it
          need your help!!!!

    I don't know if you have a specific subnets permitted in the CUPS ACL
    This is dangerous and incorrect guidence. The Incoming ACL allows the addresses defined to bypass authentication. In other words, I could impersonate your CEO if I wanted to. There are only two common use cases where doing this is appropriate: 1) the CUxAC server IP; or 2) older versions of CCX where CAD didn't support DIGEST authentication.
    As for the original question: your English is difficult to understand. Is the following problem statement accurate?
    When 5412 on CM2 leaves a voicemail for 5411 on CM2, the MWI is lit for 5411 but Jabber does not reflect the waiting message?
    If this is accurate, is the message also shown in the Web Inbox? https:///inbox
    The serverIP should be the CUC server defined in the voicemail profile on CUPS for the user who owns 5411.
    Please remember to rate helpful responses and identify helpful or correct answers.

  • Jabber can not enter the PIN for voice mail

    I installed Cisco Jabber 8.6 on the android mobile,And registered jabber to CUCM8.0. In the same time, CUCM8.0 integrated with Unity Connection8.0 via SCCP, Everything is normal.
    Tested using any of a telephone call Jabber, it can received voice mail, and shows have a voice mail on the android mobile. then, Hear the tone of the Connection system :"please enter your PIN." However, in any case the PIN can not be submit to the Unity Connection, System reminded over and over again:please enter your PIN.......
    I guess the mobile's dial pad can not be supported by Unity Connection, Or other reasons.
    help!!!

    The Android client is a SIP device and uses RFC2833 for DTMF relay. Unity Connection supports RFC2833 when integrated with either SCCP or SIP. The first question that comes to mind: is the call invoking a transocder/MTP that would be in the media path? For example, if Jabber is using G.729 and you haven't enabled that on CXN or you're requiring a TRP.
    I would start with a Wireshark capture from the CXN server to see: a) what the far-end IP address is for the RTP packets; and, b) whether you see the RFC2833 packets arrive. If the sender IP isn't the Jabber client a media resource got invoked which may be dropping the RFC2833 packets. If the IP is correct but you don't see the RFC2833 packets arrive you could then run a Wireshark or collect SDI logs with SIP stack trace enabled from the CUCM node that Jabber is registered to. That would allow you to see the SDP negotiation at call setup to see if RFC2833 even gets negotiated.
    Please remember to rate helpful responses and identify helpful or correct answers.

  • Cisco Unity 7: Voice mail cann't get the name or Number phone of the caller

    Hi,
    I have installed Cisco Unity Messaging Unified version 7 and integrated with Exchange 2010.
    I have two scenario, and I want to know if are normal or not:
    1.       If the 2 IP phones are subscribed with Cisco Unity: the first IP phone call the other IP phone and let a voice mail. When the second IP phone check his message vocal it can get the name of the caller or his number phone (the message is: You have One message from XXXX) and he get e-mail as objet: Voice Mail from XXXX.
    2.       If one IP phone is not subscriber with cisco unity call other Ip phone subscribed with cisco unity and let him a voice mail. The second IP phone when check his message vocal it can’t get the name of the caller or his number phone: The message is: You have one voice mail xxxx; without indicate from!! and he get a e-mail as object: Voice mail from Unknown.
    Please, I want to know if the second scenario is normal ? if not, who to resolve this problem? I want that he indicate the number of caller same he isn't subscriber with cisco unity?
    Thanks a lot,
    Best regards,
    Omar YUNSI

    So for the 2nd scenerio you would want to check what your Message Subjects were set to.  For Unity 7 open Web SA, click Configuration and then Message Subjects.  Make sure that the Outside Caller Message has %CALLERID% in it somewhere.  The value %CALLERNAME% will return unknown if we do not receive a name from the PSTN.
    Try setting the Outside Caller Message to:
    %U% %P% Voice Message from %CALLERID%
    and that should get you your desired results.
    The default Message subject is:
    %U% %P% Voice Message from %CALLERNAME% (%CALLERID%).  So with that it would say Voice Message fom Unknown (xxxx) if it was not able to determine the name of the user which is usually normal from a PSTN call.
    Just to note, the From address is always going to say from Unity Messaging System, it will only be the subject that has the extension in it.
    Bryan

  • Voice mail as last stop for hunt group

    Hello:
    We have no ACD ability, so I have a hunt group set up with 3 extensions (one each as second line on each of 3 phones). If no one is available on any of the hunt extensions, I want it to go to a shared voice mail box.
    Can anyone help me know if this is do-able and how (nothing I've tried has worked!). Using CM 6.1/Unity 5.0
    Thank you,
    Linda

    Hi Linda,
    This is most possible :) I'm going to add a touch to the great info from Tere (+5 points for this Tere)
    In this example we are going to do what you are trying to do as well as Light the MWI Lamp on the phones within the Line Group when a Message is left for the group.
    Lets say the Hunt Pilot number is 5000 and one of the second line DN's on the Line Group member phones is 2355. Set the Hunt Pilot to Forward (CFNA) to the Unity Pilot #.
    If you don't use a Routing Rule as nicely suggested by Tere you can Create a mailbox for 2355 with 5000 as an Alternate Extension. When the call routes through to Unity via the Hunt Pilot No Answer Unity should see the CLID of 5000 which will then be connected to the Mailbox on 2355. This will take care of one of the Line Group Member phones but we want to light the Lamp on the second and third phone as well :)
    Try setting the the DN's of the other two Line Group members as Alternate MWI's (in Unity) as well;
    Setting Up Alternate MWIs for Extensions on the Same Phone System
    Cisco Unity can activate alternate MWIs for extensions on the same phone system. Note that depending on the phones and phone systems, some additional phone system programming may be necessary. Refer to the installation guide for the phone system.
    To enable alternate MWIs for extensions on the same phone system, do the following procedure for each subscriber who needs alternate MWIs.
    To Set Up Alternate MWIs for Extensions on the Same Phone System
    Step 1 In the Cisco Unity Administrator, go to the applicable Subscribers > Subscribers > Messages page.
    Step 2 Confirm that the Use MWI for Message Notification check box is checked.
    Step 3 Click the Add button located beneath the MWI Extensions table to add a row to the table. By default, the first row in the table contains an "X" to indicate the primary extension assigned to a subscriber. If you want one more extension and do not need to activate the MWI on the primary extension, you can also modify the first row.
    Step 4 Enter the applicable extension in the Extension field of the table. MWIs are automatically enabled for all rows in the table. When entering characters in the MWI Extensions table, consider the following:
    •Enter digits 0 through 9. Do not use spaces, dashes, or parentheses.
    •Enter , (comma) to insert a one-second pause.
    •Enter # and * to correspond to the # and * keys on the phone.
    Step 5 Click the Save icon.
    Step 6 Repeat Step 3 through Step 5 as necessary.
    http://www.cisco.com/en/US/docs/voice_ip_comm/unity/401/integration/guide/c50acu4x.html#wp1808513
    Then tweak the Message Lamp Setting in CCM for the second Line appearances;
    For the second Line Setting on (each phone)-
    Line Settings for this Device - Changes affect only this device
    Message Waiting Lamp Policy - Light and Prompt
    The RED Message Lamp will then work for these Second lines on each phone.
    Hope this helps!
    Rob

  • Voice Mail to users

    Hello,
    i have configured unity connection with exchange 2013 for single Inbox and internal corporate voice mail  are been received in Exchnage Inbox and phones.
    I have entered a smart host ip of exchange in unity connection,when i try to send a voice mail from outlook (view mail) to my gmail or yahoo the exchange 2013 server return back the voice mail
    I just want to confirm from experts is it the correct approach i am doing by sending it to Gmail or Yahoo  
    OR 
    Voice mail are only for Internal within the corporate.
    Thanks

    Hello,
    The send connectors are configured on Exchange not Unity Connection. That is something that needs to be worked out with the MS team. You can google it and find plenty of resource.
    Also make sure that you can forward voicemails to internal users. If not make sure you have Relay emails to unknown address to Yes under General Settings in Unity Connection.

  • Unity Connection Voice Mail Only- NO MWI template

    I am deploying a site with 8,000 mailboxes.  4,000 of those users are voice mail only without a telephone and will NOT require MWI.
    I can manually remove the MWI setting from each mailbox, but I am looking at either a BATCH CSV setting or a TEMPLATE that I can turn OFF mwi when creating the users.
    Any ideas?
    TIA

    Hi there,
    This setting change is available via Bulk Edit
    Bulk Edit> Messages> Disable MWI functionality for this user
    Bulk Edit changed in 8.x from where it was accessed in 7.x.
    Here's a clip that speaks to how this is run now. You first search and select all
    the users you want to change and then choose Bulk Edit;
    To Edit User Account Information in Bulk Edit Mode (some editing from original > this example
    is for Caller Input settings but you'll see the point)
    Step 1 In Cisco Unity Connection Administration, on the Search Users page, check the applicable user check boxes, and select Bulk Edit.
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