Voice mail going to junk folder

CUCM 8.6
Unity 8.6
Outlook 2010
I have a user that is having her voice mail go to her junk folder and not her inbox like we have set up for her. Does anyone know the solution?
Thanks in advance!
Bob

Add the from address to safe senders list or disable the client-side junk folder.
Please remember to rate helpful responses and identify helpful or correct answers.

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