Volume Bar is not working

Dear Sir/Madam,
I have a iphone 4. Update with ios7.1. I have a little problem with Volume bar. When i am trying to play music or video, Sound *****. It is not working. i can not listen sound volume, there is no sound bar in media file. i have Reset all data and did all the stuff. but it's not working though. It ***** sometimes. please help me to stay out of it.
Thank You,
Brad.

Hello there,
It sounds like you are missing your sound bar when trying to listem to music, or play video and have no sound. I recommend these troubleshooting steps from the article named:
iPhone: No sound or distorted sound from speaker
http://support.apple.com/kb/ts5180
Verify that the volume is set to a level you would normally be able to hear.
Ensure that there is nothing plugged in to the headset jack or the dock connector.
If the iPhone is in a protective case, make sure that the speaker port isn't blocked by the case.
Make sure that the speaker and dock port aren't clogged with debris. If necessary, clean it with a clean, small, dry, soft-bristled brush. Carefully and gently brush away any debris.
If an audio issue occurs when using a specific application, try testing other applications to see if the issue persists.
If the iPhone is paired with a Bluetooth headset or car kit:
Try turning off Bluetooth.
If you experience difficulties with the Bluetooth feature, follow these troubleshooting steps.
Restart the iPhone.
If restarting doesn't fix the issue, ensure that your iPhone is updated to the latest version of iOS.
If the issue is not resolved, please contact Apple Support.
Thank you for using Apple Support Communities.
Take care,
Sterling

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