VPN broken after 10.6.4 Update / Security Update 2010-005

I have a MacMini Server that was running 10.6.3 in use as a gateway for the last 3 or 4 months and everything has been working just fine. However, after applying 10.6.4 and Security Update 2010-005 the iChat and VPN services broke.
I was able to fix the iChat service by using serveradmin in Terminal - Server Admin was showing the correct name of the iChat server, but serveradmin reported a different (incorrect) name. My only guess is that one of the updates somehow changed that setting behind the scenes.
I have yet to be able to fix the VPN (L2TP) issue, though. I can connect internally (to 10.0.1.1) with no problem. I can connect with via iPhone over 3G no problem. I cannot connect externally from a 10.5.8 or a 10.6.4 client - any attempt always fails with a timeout. The VPN log shows nothing, but the system log shows:
Sep 24 14:18:33 gateway racoon[90950]: Connecting.
Sep 24 14:18:33 gateway racoon[90950]: IKE Packet: receive success. (Responder, Main-Mode message 1).
Sep 24 14:18:33 gateway racoon[90950]: IKE Packet: transmit success. (Responder, Main-Mode message 2).
Sep 24 14:18:36 gateway racoon[90950]: IKE Packet: transmit success. (Phase1 Retransmit).
Sep 24 14:19:03: --- last message repeated 8 times ---
Sep 24 14:19:03 gateway racoon[90950]: IKEv1 Phase1: maximum retransmits. (Phase1 Maximum Retransmits).
Sep 24 14:19:03 gateway racoon[90950]: Disconnecting. (Connection tried to negotiate for, 29.171451 seconds).
Sep 24 14:19:03 gateway racoon[90950]: IKE Phase1 Failure-Rate Statistic. (Failure-Rate = 100.000).
It would seem that the response to the initial handshake is being blocked. However, serveradmin has this to say about ipfilter:
gateway:/ *******$ sudo serveradmin settings ipfilter|grep VPN
ipfilter:ipAddressGroupsWithRules:array_id:any:rules:_arrayid:VPN ISAKMP/IKE:action = "allow"
ipfilter:ipAddressGroupsWithRules:array_id:any:rules:_arrayid:VPN L2TP - Layer-Two Tunneling Protocol:action = "allow"
ipfilter:ipAddressGroupsWithRules:array_id:any:rules:_arrayid:VPN L2TP\: IKE NAT Traversal:action = "allow"
ipfilter:ipAddressGroupsWithRules:array_id:any:rules:_arrayid:VPN L2TP\: ISAKMP/IKE:action = "allow"
ipfilter:ipAddressGroupsWithRules:array_id:any:rules:_arrayid:VPN L2TP\: ESP - Encapsulating Security Payload protocol:action = "allow"
ipfilter:standardServices:arrayid:VPN PPTP\: GRE - Generic Routing Encapsulation protocol:readOnly = yes
ipfilter:standardServices:arrayid:VPN PPTP\: GRE - Generic Routing Encapsulation protocol:protocol = "gre"
ipfilter:standardServices:arrayid:VPN PPTP\: GRE - Generic Routing Encapsulation protocol:name = ""
ipfilter:standardServices:arrayid:VPN PPTP\: GRE - Generic Routing Encapsulation protocol:dest-port = ""
ipfilter:standardServices:arrayid:VPN L2TP\: ESP - Encapsulating Security Payload protocol:readOnly = yes
ipfilter:standardServices:arrayid:VPN L2TP\: ESP - Encapsulating Security Payload protocol:protocol = "esp"
ipfilter:standardServices:arrayid:VPN L2TP\: ESP - Encapsulating Security Payload protocol:name = ""
ipfilter:standardServices:arrayid:VPN L2TP\: ESP - Encapsulating Security Payload protocol:dest-port = ""
ipfilter:standardServices:arrayid:VPN L2TP - Layer-Two Tunneling Protocol:oldDescription = "Layer-Two Tunneling Protocol (L2TP)"
ipfilter:standardServices:arrayid:VPN L2TP - Layer-Two Tunneling Protocol:protocol = "udp"
ipfilter:standardServices:arrayid:VPN L2TP - Layer-Two Tunneling Protocol:readOnly = no
ipfilter:standardServices:arrayid:VPN L2TP - Layer-Two Tunneling Protocol:name = ""
ipfilter:standardServices:arrayid:VPN L2TP - Layer-Two Tunneling Protocol:dest-port = "1701"
ipfilter:standardServices:arrayid:VPN PPTP - Point-to-Point Tunneling Protocol:oldDescription = "PPTP VPN"
ipfilter:standardServices:arrayid:VPN PPTP - Point-to-Point Tunneling Protocol:protocol = "tcp"
ipfilter:standardServices:arrayid:VPN PPTP - Point-to-Point Tunneling Protocol:readOnly = no
ipfilter:standardServices:arrayid:VPN PPTP - Point-to-Point Tunneling Protocol:name = ""
ipfilter:standardServices:arrayid:VPN PPTP - Point-to-Point Tunneling Protocol:dest-port = "1723"
ipfilter:standardServices:arrayid:VPN L2TP\: ISAKMP/IKE:readOnly = no
ipfilter:standardServices:arrayid:VPN L2TP\: ISAKMP/IKE:protocol = "udp"
ipfilter:standardServices:arrayid:VPN L2TP\: ISAKMP/IKE:name = ""
ipfilter:standardServices:arrayid:VPN L2TP\: ISAKMP/IKE:dest-port = "500"
ipfilter:standardServices:arrayid:VPN L2TP\: IKE NAT Traversal:readOnly = no
ipfilter:standardServices:arrayid:VPN L2TP\: IKE NAT Traversal:protocol = "udp"
ipfilter:standardServices:arrayid:VPN L2TP\: IKE NAT Traversal:name = ""
ipfilter:standardServices:arrayid:VPN L2TP\: IKE NAT Traversal:dest-port = "4500"
Which seems to be correct to me.
As with the iChat problem, everything seems to be correct as reported by Server Admin. I have been hunting for the incorrect setting using serveradmin, but so far everything there seems to be correct as well.
One last item that I just discovered today, and which is probably a huge hint (and I just don't know how to connect the dots), is that when I stop the VPN service (it's running on the gateway server), the entire office loses it's connection to the internet. Turn VPN back on, and the internet is back.
I think my server is deeply, deeply disturbed, but I am not ready to wipe it clean and start over again. I sure would appreciate any insights on this one....

I have a MacMini Server that was running 10.6.3 in use as a gateway for the last 3 or 4 months and everything has been working just fine. However, after applying 10.6.4 and Security Update 2010-005 the iChat and VPN services broke.
I was able to fix the iChat service by using serveradmin in Terminal - Server Admin was showing the correct name of the iChat server, but serveradmin reported a different (incorrect) name. My only guess is that one of the updates somehow changed that setting behind the scenes.
I have yet to be able to fix the VPN (L2TP) issue, though. I can connect internally (to 10.0.1.1) with no problem. I can connect with via iPhone over 3G no problem. I cannot connect externally from a 10.5.8 or a 10.6.4 client - any attempt always fails with a timeout. The VPN log shows nothing, but the system log shows:
Sep 24 14:18:33 gateway racoon[90950]: Connecting.
Sep 24 14:18:33 gateway racoon[90950]: IKE Packet: receive success. (Responder, Main-Mode message 1).
Sep 24 14:18:33 gateway racoon[90950]: IKE Packet: transmit success. (Responder, Main-Mode message 2).
Sep 24 14:18:36 gateway racoon[90950]: IKE Packet: transmit success. (Phase1 Retransmit).
Sep 24 14:19:03: --- last message repeated 8 times ---
Sep 24 14:19:03 gateway racoon[90950]: IKEv1 Phase1: maximum retransmits. (Phase1 Maximum Retransmits).
Sep 24 14:19:03 gateway racoon[90950]: Disconnecting. (Connection tried to negotiate for, 29.171451 seconds).
Sep 24 14:19:03 gateway racoon[90950]: IKE Phase1 Failure-Rate Statistic. (Failure-Rate = 100.000).
It would seem that the response to the initial handshake is being blocked. However, serveradmin has this to say about ipfilter:
gateway:/ *******$ sudo serveradmin settings ipfilter|grep VPN
ipfilter:ipAddressGroupsWithRules:array_id:any:rules:_arrayid:VPN ISAKMP/IKE:action = "allow"
ipfilter:ipAddressGroupsWithRules:array_id:any:rules:_arrayid:VPN L2TP - Layer-Two Tunneling Protocol:action = "allow"
ipfilter:ipAddressGroupsWithRules:array_id:any:rules:_arrayid:VPN L2TP\: IKE NAT Traversal:action = "allow"
ipfilter:ipAddressGroupsWithRules:array_id:any:rules:_arrayid:VPN L2TP\: ISAKMP/IKE:action = "allow"
ipfilter:ipAddressGroupsWithRules:array_id:any:rules:_arrayid:VPN L2TP\: ESP - Encapsulating Security Payload protocol:action = "allow"
ipfilter:standardServices:arrayid:VPN PPTP\: GRE - Generic Routing Encapsulation protocol:readOnly = yes
ipfilter:standardServices:arrayid:VPN PPTP\: GRE - Generic Routing Encapsulation protocol:protocol = "gre"
ipfilter:standardServices:arrayid:VPN PPTP\: GRE - Generic Routing Encapsulation protocol:name = ""
ipfilter:standardServices:arrayid:VPN PPTP\: GRE - Generic Routing Encapsulation protocol:dest-port = ""
ipfilter:standardServices:arrayid:VPN L2TP\: ESP - Encapsulating Security Payload protocol:readOnly = yes
ipfilter:standardServices:arrayid:VPN L2TP\: ESP - Encapsulating Security Payload protocol:protocol = "esp"
ipfilter:standardServices:arrayid:VPN L2TP\: ESP - Encapsulating Security Payload protocol:name = ""
ipfilter:standardServices:arrayid:VPN L2TP\: ESP - Encapsulating Security Payload protocol:dest-port = ""
ipfilter:standardServices:arrayid:VPN L2TP - Layer-Two Tunneling Protocol:oldDescription = "Layer-Two Tunneling Protocol (L2TP)"
ipfilter:standardServices:arrayid:VPN L2TP - Layer-Two Tunneling Protocol:protocol = "udp"
ipfilter:standardServices:arrayid:VPN L2TP - Layer-Two Tunneling Protocol:readOnly = no
ipfilter:standardServices:arrayid:VPN L2TP - Layer-Two Tunneling Protocol:name = ""
ipfilter:standardServices:arrayid:VPN L2TP - Layer-Two Tunneling Protocol:dest-port = "1701"
ipfilter:standardServices:arrayid:VPN PPTP - Point-to-Point Tunneling Protocol:oldDescription = "PPTP VPN"
ipfilter:standardServices:arrayid:VPN PPTP - Point-to-Point Tunneling Protocol:protocol = "tcp"
ipfilter:standardServices:arrayid:VPN PPTP - Point-to-Point Tunneling Protocol:readOnly = no
ipfilter:standardServices:arrayid:VPN PPTP - Point-to-Point Tunneling Protocol:name = ""
ipfilter:standardServices:arrayid:VPN PPTP - Point-to-Point Tunneling Protocol:dest-port = "1723"
ipfilter:standardServices:arrayid:VPN L2TP\: ISAKMP/IKE:readOnly = no
ipfilter:standardServices:arrayid:VPN L2TP\: ISAKMP/IKE:protocol = "udp"
ipfilter:standardServices:arrayid:VPN L2TP\: ISAKMP/IKE:name = ""
ipfilter:standardServices:arrayid:VPN L2TP\: ISAKMP/IKE:dest-port = "500"
ipfilter:standardServices:arrayid:VPN L2TP\: IKE NAT Traversal:readOnly = no
ipfilter:standardServices:arrayid:VPN L2TP\: IKE NAT Traversal:protocol = "udp"
ipfilter:standardServices:arrayid:VPN L2TP\: IKE NAT Traversal:name = ""
ipfilter:standardServices:arrayid:VPN L2TP\: IKE NAT Traversal:dest-port = "4500"
Which seems to be correct to me.
As with the iChat problem, everything seems to be correct as reported by Server Admin. I have been hunting for the incorrect setting using serveradmin, but so far everything there seems to be correct as well.
One last item that I just discovered today, and which is probably a huge hint (and I just don't know how to connect the dots), is that when I stop the VPN service (it's running on the gateway server), the entire office loses it's connection to the internet. Turn VPN back on, and the internet is back.
I think my server is deeply, deeply disturbed, but I am not ready to wipe it clean and start over again. I sure would appreciate any insights on this one....

Similar Messages

  • My apple remote app on my iPhone 4S has stopped working after the 7.0.6 security update.

    My apple remote app on my iPhone 4S has stopped working after the 7.0.6 security update. It's not my home sharing or router setting, I have an ipad that I haven't yet updated that works completely fine and my network is run on the newest AirPort Extreme.

    i have same problem but much worst.. i update my iphone4s ios 7.1.1 to 7.1.2 and my iphone CAN'T READ MY SIM, MODEM FIRMWAY GONE, IMEI GONE, and same issue as you guys can't hear sound on my speaker but using earphone works, battery drain much faster than before. Any suggestion guys to Fix my iphone.thanks a lot. APPLE PLEASE FIX. TAKE ACTION.

  • The mail app on my Mac laptop will not open.  This began happening after an upgrade during which "Security UPdate 2012-004" was installed.  My mail app has a new icon, and I think i trashed the old program (trying to follow directions).  Suggest a fix?

    The mail app on my Mac laptop will not open.  This began happening after an upgrade during which "Security UPdate 2012-004" was installed.  My mail app has a new icon, and I think i trashed the old program (trying to follow directions).  Suggest a fix?

    See possible fixes here.
    https://discussions.apple.com/message/19760703#19760703
    https://discussions.apple.com/thread/4311280?tstart=0

  • What do I do after I got an error after trying to download the security update?

    What do I do next when I got an error after trying to download the security update?

    Thank you for providing these details.  It makes helping you much easier.
    You have a 16GB iPad, but have only 2.4GB available.  This is likely contributing to the issue.  This amount, 15% of the iPad's storage capacity, is the minimum free space you should have.  But when updating iOS, you should expect the new version to use somewhat more space than the old.  I believe going to Settings > General > Usage and freeing space will help with your issue.
    Another recommendation would be to use iTunes on your computer to do the update instead of over-the-air.
    I believe either one of these would help you.  Both would be at least as good.

  • HT4312 I am trying to install facetime on my macbook but I get a message I need a security upgrade 2010 005.  My search for updates does not show that I need any such upgrade.  What's the deal here?  David

    I am trying to install facetime on my macbook but I get a message stating I am missing a critical security upgrade 2010 005.  However when I search for upgrades the upgrader says I have all current software.  Catch 22.  What do I do?

    Which version of Mac OSX do you have?
    Firefox 2.0.0.20 is the last ever release for Mac OSX 10.3.9 and earlier versions.

  • Aperture 3.5.1 Import panel empty after iTunes 11.2.1 security update

    Just a coincidence?
    When I installed the recent iTunes 11.2.1 (1) security update, that directly followed the combined MacOS X 10.9.3 / iTunes 10.2 update, I got a warning, that Aperture had to be quit before installing the update.
    After relaunching Aperture the Aperture Import panel stopped working:
    The fonts in list view were upside down:
    The Toolbar was empty and only gradually items kept reappearing.
    The File Chooser and the Import settings bricks were empty.
    Aperture was hanging on "Loading Assets" and not very responsive.
    Clicking onto the empty bricks did occasionally reveal a pop-up menu:
    This problem seems to be fixed, after I trashed Preferences and Presets:
    ~/Library/Preferences/com.apple.Aperture.plist
    ~/Library/Containers/com.apple.Aperture
    ~/Library/Application Support/Aperture/Import Presets.plist
    But I would like to know, if anybody else had similar problems with Aperture after the recent MacOS X 10.9.3 / iTunes 11.2.1 update.
    SInce this iTunes update fixes a security issue it should not be skipped.

    It was just a coincidence   Sorry, iTunes!
    The problem was, that a broken file on my Desktop messed up the Import panel.
    As soon as I add a certain empty PDF file with the name "119435-45-55 [6L].pdf" to my Desktop, strange things will happen with the Import panel on all three of my Macs running MacOS X 10.9.3 and Aperture 3.5.1. It took me a while to identify the file, because Aperture does show the filename as empty and does not show a preview.
    The Import window will be messed up -
    missing icons from the Toolbar and Import settings pane,
    the File Chooser will be empty,
    the busy indicator will show "Loading assets", and the Activity Window "Building Thumbnails"
    The thumbnail of the corrupted file will be empty and the filename is showing as empty,
    When I switch to list view, all text will be upside down as shown in my original post.
    The problem is not caused by the brackets in the filename; if I rename the file, Aperture is still acting up. The file cannot be opened in Preview either.

  • Start up problems after Safari 3.1 and Security update

    Updated safari and security update last night.
    Safari downloaded and installed but there was an error downloading or installing the security update, I forgot.
    After I restarted everything booted up fine, but was stuck on "Starting Mac OS X" screen.
    Did a fsck and zap the pram, still stuck.
    Today I tried booting up in safe mode, stuck on the gray screen with the apple logo.
    Then I tried booting up from an external firewire dvd drive. Repaired permissions, repaired the disk, but it is still stuck on "Starting Mac OS X" screen. Help please...
    Thank you

    Ok i had a similar problem, with all the recent updates for Leopard, including the 10.5.2 combo update... the 12" PowerBook G4 kept getting stuck on the grey apple and spinning wheel... if it managed to get past this it would get stuck on the blue screen!!!
    The way i got around this, after trying all these other tips was: Archived & Installed 10.5; restarted, waited; downloaded 10.5.2 Combo update, installed; restarted, waited; waited; waited; after getting back to desktop, restarted, waited; then ran Software Update only installing one at a time, and after each install, restarted, waited; when all Software updates completed, proceeded with iLife updates etc... It took a while (still quicker than the 3 days of failed installs and updates) with a lot of waiting on the blue screen (5-20mins) but we got there in the end. Disks where checked with Leopard Disk Utility before and after, permissions where checked before and after completing all installs, also with a DW 4.1 optimization. Also note worthy is the RAM was upgraded from the initial 256Mb (!!!) with an extra Gb.

  • App store blank after restarting Mac during 'Critical Security Update' for 10.9.2

    Hi - this is definitely a self inflicted problem however it took me by suprise, and I wasn't sure if it was an official Apple update or some kind of new virus... I was browsing Safari when the notification came up 'Critical security update' which was weird to me as it didn't look like a standard notification, so I clicked 'later' (or equivalent) but my entire screen faded out to grey and it started updating anyway. So naturally I panicked and force shut down my computer, mainly because it was unlike any update I had encountered. After scouting around online I decided to turn it on again, and everything seems to be working, however my app store is totally blank apart from the main icons (featured, purchases, icons, etc). I now can't update it at all let alone download any new apps. I'd really appreciate any help!

    Hi anto321,
    Thanks for visiting Apple Support Communities.
    If your computer was shut down during an update, I recommend first starting up into Safe Mode:
    Mac OS X: What is Safe Boot, Safe Mode?
    http://support.apple.com/kb/ht1564
    Safe Mode is a way to start up your Mac that performs certain checks and prevents certain software from automatically loading or opening.
    To start up into Safe Mode (to Safe Boot), follow these steps.
    Be sure your Mac is shut down.
    Press the power button.
    Immediately after you hear the startup tone, hold the Shift key.
    The Shift key should be held as soon as possible after the startup tone, but not before the tone.
    Release the Shift key when you see the gray Apple logo and the progress indicator (looks like a spinning gear).
    After the logo appears, you should see a progress bar during startup. This indicates that your computer is performing a directory check as part of Safe Mode.
    To leave Safe Mode, restart your computer without holding any keys during startup.
    Best,
    Jeremy

  • After downloading and installing a security update an hour ago, firefox will not start

    After going online this morning, using my firefox browser, a box came up saying a security update was available and should be downloaded and installed. This was done with no apparent problem. At the end of the update a note came up saying the update would come into operation after restarting my computer. This I did. The computer started normally, but after clicking on the firefox icon the program did not start. My computer is using Windows XP Service Pack 3.

    hello tncovery, does it work when you download the full setup file from getfirefox.com again & install it on top of your current installation?

  • Airport problems after 8/12 airport and security update

    My MacBook Pro which had been working flawlessly since I got it last year received the airport and security updates distributed today. After the reboot my airport turns itself off after a few minutes and will not come back on and the computer seems to be running hotter than usual. Booting from a recent clone of the drive without the updates did not fix the problem and the card turned itself off a few minutes after the reboot and will not come back on.
    Anyone having similar problems after the update?

    Does your problem occur only when unplugged. If so, then maybe this update is for you: http://support.apple.com/downloads/AirPortClient_Update_for_MacBook_and_MacBookPro. Check it out, but use your own judgment in installing; not much info is provided.

  • Can't boot up after installing 10.4.10 + security update

    I got the automatic update yesterday (5/26) and installed the system & security updates onto my G5 as usual. Got the box that says to either shut down or restart. I clicked restart, and now all my computer will do is get to the blue screen that says loading OSX and then it stays on that forever. I've disconnected all peripherals, reset the pram -- no luck. Then I booted up from the disk tools CD and ran the permissions/repairs, but on all of them it stops about 3/4 of the way through the process and won't go any further. Out of desperation I even tried to do an archive/install and it wouldn't complete. My computer was working fine before this. Any suggestions would be MOST appreciated.
    G5   Mac OS X (10.4.10)  

    To emdh & the others:
    If you hard drive has certain kinds of problems, they will be exacerbated by the updates (any updates, not just these). This can lead to an inability to restart.
    These problems can be revealed by running Disk Utility's "Verify Disk" test (not the same as permissions repair). If that test shows any problems, you must restart from another disk with the OS & Disk Utility on it to repair them -- drives must be unmounted for this kind of repair to be made. Typically, people use the installer disk that came with their Mac for this.
    Obviously, if your computer will not restart from an already damaged drive, you will have to restart from another one to perform the test or repair.
    If the repair fails, you can try a more powerful disk repair utility like DiskWarrior, but some problems are too severe for any repair to succeed. In this case you must erase & reformat the drive, then reinstall the OS from scratch from your Tiger installer disk.
    Since some disk problems are caused by failing hardware, it is a good idea to run the Verify Disk test again at this point. If your internal drive supports S.M.A.R.T. self-monitoring (& most do), you can check its status at the bottom of the Disk Utility window as another confirmation of your drive's health.
    Assuming everything appears to be working correctly, you are now ready to perform any desired updates. Download a fresh copy of the Combo updater for your model (PPC or Intel) that takes you to the desired version number.
    It is important not to install any third party software until this is done: anything that alters the basic operation of the OS can & usually will interfere with the update process, & since developers do not always make it evident their software does this (or sometimes claim incorrectly that it will have no effect), it is best to play it safe & avoid all of it until you can establish that the updated OS is working correctly. Add your third party stuff a little at a time, checking for proper operation after each addition. If you encounter any problems, consult the software's documentation for the best way to remove it, do so, & contact its maker to see if they have a later, compatible version.
    Some users feel it is important to verify permissions before & after each install. I do not, but it can't hurt anything so do so if it makes you feel better.
    There are other causes for updates to fail, but file system problems are among the most common, so the Verify Disk check is a good place to start.
    Good luck!

  • Logging after installation of lthe last Security Update

    I have installed the last security update on my Imac. When the system restart instead of opening the logging window for user selection a console start (black screen) and ask for login.
    Do you know how i can repair ths problem and re open my Imac
    Thanks
    I Mac Flower Power Mac OS X (10.3.9)

    The same thing is happening to me, and I am a couple of applications I try to use "unexpectedly quit" when I open them--applications that I updated immediately after the Security Update. Also, my computer will not recognize my external La Cie hard drive! Help!

  • After 10.4.9 u+security update no more eject/sound keys

    After updating to 10.4.9(PPC) and applying the latest security updates my 3
    sound keys and eject cd/dvd key dont work anymore.
    they even dont show up on keyboard layout utility.
    usual solutions (nvram,pram) applied t o no avail.
    somebody got a solution?

    Then, it might be a keyboard problem. The MacPro Keyboard that came with my G4 doesn't exhibit any of your problems. Do these: reinstall the 10.4.9 COMBO update, boot with your install disk and repair the disk and permissions, or get another keyboard to see if the problem persists.

  • After installing Mac OS X Security update 2010-004 for Leopard, Firefox crashes on most websites.

    Crash ID is below. The only thing that changed was installing the latest Leopard security update for mac. Please help!
    == Crash ID(s) ==
    http://crash-stats.mozilla.com/report/index/b91ecced-6133-40e1-ad47-7d2502100626
    == User Agent ==
    Mozilla/5.0 (Macintosh; U; Intel Mac OS X 10_5_8; en-US) AppleWebKit/533.4 (KHTML, like Gecko) Chrome/5.0.375.86 Safari/533.4

    It is possible that there is a problem with a font.
    You can do a check for corrupted fonts and other font issues:
    http://www.creativetechs.com/iq/garbled_fonts_troubleshooting_guide.html - CreativeTechs Tips: Garbled Fonts Troubleshooting Guide
    http://www.thexlab.com/faqs/multipleappsquit.html - Font Book 2.0 Help: Checking for damaged fonts

  • Desktop items disappeared after installing Apple OS X security update

    I downloaded and installed Apple's new OS X security update (15 Sep 2008) for Power PC that became available via software update feature today.
    When I restarted the computer as advised at the end of installation, my hard drive icon and all other desktop files disappeared. Safari works. In Apple menu, the shut down feature only works when Safari is active. Force quit feature shows Safari as the only item while Finder items keeps flashing and disappearing.

    Dear BDAqua, Thank you very very much for your advice.
    First, I tried the approach of 'safe booting'. The menu items on the top kept flickering and I could not get into either the 'applications' folder or the "users" folder.
    Then, I saw your advice to pj3 on another thread about re-running the install disc that came with the computer. I did not have to run all the other steps because re-installing the system with the standard instructions took care of the problem. The hard drive and other desktop files as well as the finder re-appeared.
    Thanks again for your kindness.
    Cheers!

Maybe you are looking for

  • Get Error Message "itunes cannot run because some of its required files ...

    complete message that i see in a pop-up window -- "itunes cannot run because some of its required files are missing. Please reinstall itunes". I check windows update. Microsoft says I'm up to date. When I reinstall ipod off the CD and/or itunes/quick

  • Importing Large Sized MS Office Word 2007 Tables

    Hello, Once again I am stuck; hopefully some experienced and helpful FM people can give me some pointers. I am using FM 9 in WinXP and MS Office Word 2007. You know, the one that saves documents as .docx. I get these documents from Engineers in a Wor

  • I am having trouble with a redirect virus; how to fix?

    I think I have a virus or spyware on my computer. It redirects me to a third-party site (something like LinkBucks) when I try to visit Facebook, Google or YouTube. This happens in both Safari and in Mozilla Firefox. I have tried scanning with ClamX,

  • How does iTunes prioritize loading to iPod when more than 5 accounts?

    Unfortunately, my absent minded son has opened up multiple accounts (4 as a matter of fact) when he has received iTunes cards, not knowing (until now) that his ipod will only take 5 accounts max. Given that his two sisters and I also have accounts, w

  • My computer isn't recoginzing that I have a built in camera.

    I know something LIKE this has been posted many different times, but I've tried many different things, and nothing seems to be working. I just got my MacBookPro two-weeks ago. Everything was running up and well, until two nights ago. I was trying to