VPN clients can connect via SSTP but not IKEv2 due to error 808

I have a Windows Server 2012 R2 with RRAS configured to allow SSTP / IKEv2 VPN connections. I'm using an external certificate for server authentication and the client authentication is done via domain username/password (Protected EAP). The clients can
connect successfully when using SSTP, but if IKEv2 is selected, then the following error is displayed:
Error 808:
The network connection between your computer and the VPN server could not be established because the remote server refused the connection. This is typically caused by a mismatch between the server's configuration and your connection settings. Please
contact the remote server's Administrator to verify the server configuration and your connection settings.
My external certificate has the Server Authentication EKU but not the IP security IKE intermediate, however it's the only
certificate installed, so I believe the certificate is OK.
Any ideas on what is causing the error?
Thank you.
Ricardo Costa

Hi,
What NAT device you are using? You must configure the IKEv2 related protocol on your NAT device too. For example if you are using the Cisco® NAT device you must
enable the IKEv2 support on the outside interface:
Enabling IKE on the Outside Interface
 You must enable IKE on the interface that terminates the VPN tunnel. Typically this is the outside, or public interface. To enable IKEv1 or
IKEv2, use the crypto ikev1 | ikev2 enable command from global configuration mode:
=================================================
crypto ikev1 | ikev2 enable interface-name
 For example:
hostname(config)# crypto ikev1 enable outside
=================================================
The related third party information:
Configuring IPSec and ISAKMP
http://www.cisco.com/c/en/us/td/docs/security/asa/asa84/configuration/guide/asa_84_cli_config/vpn_ike.html#wp1042302
You can refer the following KB to enable the RRAS logging.
RRAS: Logging should be enabled on the RRAS server
http://technet.microsoft.com/zh-cn/library/ee922651(v=ws.10).aspx
Hope this helps.
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            2000 Kilo Bits........................... MANDATORY
            5500 Kilo Bits........................... MANDATORY
            11000 Kilo Bits.......................... MANDATORY
            6000 Kilo Bits........................... SUPPORTED
            9000 Kilo Bits........................... SUPPORTED
            12000 Kilo Bits.......................... SUPPORTED
            18000 Kilo Bits.......................... SUPPORTED
            24000 Kilo Bits.......................... SUPPORTED
            36000 Kilo Bits.......................... SUPPORTED
    --More or (q)uit current module or to abort
            48000 Kilo Bits.......................... SUPPORTED
            54000 Kilo Bits.......................... SUPPORTED
          MCS Set
            MCS 0.................................... SUPPORTED
            MCS 1.................................... SUPPORTED
            MCS 2.................................... SUPPORTED
            MCS 3.................................... SUPPORTED
            MCS 4.................................... SUPPORTED
            MCS 5.................................... SUPPORTED
            MCS 6.................................... SUPPORTED
            MCS 7.................................... SUPPORTED
            MCS 8.................................... SUPPORTED
            MCS 9.................................... SUPPORTED
            MCS 10................................... SUPPORTED
            MCS 11................................... SUPPORTED
            MCS 12................................... SUPPORTED
            MCS 13................................... SUPPORTED
            MCS 14................................... SUPPORTED
            MCS 15................................... SUPPORTED
          Beacon Period ............................. 100
          Fragmentation Threshold ................... 2346
          Multi Domain Capability Implemented ....... TRUE
          Multi Domain Capability Enabled ........... TRUE
          Country String ............................ US
        Multi Domain Capability
          Configuration ............................. AUTOMATIC
          First Chan Num ............................ 1
          Number Of Channels ........................ 11
        MAC Operation Parameters
          Configuration ............................. AUTOMATIC
          Fragmentation Threshold ................... 2346
          Packet Retry Limit ........................ 64
        Tx Power
          Num Of Supported Power Levels ............. 8
          Tx Power Level 1 .......................... 20 dBm
          Tx Power Level 2 .......................... 17 dBm
          Tx Power Level 3 .......................... 14 dBm
          Tx Power Level 4 .......................... 11 dBm
          Tx Power Level 5 .......................... 8 dBm
          Tx Power Level 6 .......................... 5 dBm
          Tx Power Level 7 .......................... 2 dBm
          Tx Power Level 8 .......................... -1 dBm
          Tx Power Configuration .................... AUTOMATIC
    --More or (q)uit current module or to abort
          Current Tx Power Level .................... 1
        Phy OFDM parameters
          Configuration ............................. AUTOMATIC
          Current Channel ........................... 1
          Extension Channel ......................... NONE
          Channel Width.............................. 20 Mhz
          Allowed Channel List....................... 1,2,3,4,5,6,7,8,9,10,11
          TI Threshold .............................. -50
          Legacy Tx Beamforming Configuration ....... AUTOMATIC
          Legacy Tx Beamforming ..................... DISABLED
          Antenna Type............................... INTERNAL_ANTENNA
          Internal Antenna Gain (in .5 dBi units).... 8
          Diversity.................................. DIVERSITY_ENABLED
          802.11n Antennas
             A....................................... ENABLED
             B....................................... ENABLED
             C....................................... ENABLED
        Performance Profile Parameters
          Configuration ............................. AUTOMATIC
          Interference threshold..................... 10 %
          Noise threshold............................  -70 dBm
    --More or (q)uit current module or to abort
          RF utilization threshold................... 80 %
          Data-rate threshold........................ 1000000 bps
          Client threshold........................... 12 clients
          Coverage SNR threshold..................... 12 dB
          Coverage exception level................... 25 %
          Client minimum exception level............. 3 clients
        Rogue Containment Information
        Containment Count............................ 0
        CleanAir Management Information
            CleanAir Capable......................... No
    Cisco AP Identifier.............................. 6
    Cisco AP Name.................................... NOSC-N-B1917-AP01
    Country code..................................... US  - United States
    Regulatory Domain allowed by Country............. 802.11bg:-A     802.11a:-A
    AP Country code.................................. US  - United States
    AP Regulatory Domain............................. -A
    Switch Port Number .............................. 1
    MAC Address...................................... 00:22:bd:1b:34:5a
    IP Address Configuration......................... DHCP
    IP Address....................................... 10.6.0.26
    Gateway IP Addr.................................. 10.6.0.1
    --More or (q)uit current module or to abort
    NAT External IP Address.......................... None
    CAPWAP Path MTU.................................. 1485
    Telnet State..................................... Enabled
    Ssh State........................................ Enabled
    Cisco AP Location................................ Route 23B
    Cisco AP Group Name.............................. default-group
    Primary Cisco Switch Name........................
    Primary Cisco Switch IP Address...............Secondary Cisco Switch Name.......
    Secondary Cisco Switch IP Address................ Not Configured
    Tertiary Cisco Switch Name.......................
    Tertiary Cisco Switch IP Address................. Not Configured
    Administrative State ............................ ADMIN_ENABLED
    Operation State ................................. REGISTERED
    Mirroring Mode .................................. Disabled
    AP Mode ......................................... H-Reap
    Public Safety ................................... Disabled
    AP SubMode ...................................... Not Configured
    Remote AP Debug ................................. Disabled
    Logging trap severity level ..................... informational
    Logging syslog facility ......................... kern
    S/W  Version .................................... 7.0.235.3
    Boot  Version ................................... 12.4.18.0
    Mini IOS Version ................................ 3.0.51.0
    --More or (q)uit current module or to abort
    Stats Reporting Period .......................... 180
    LED State........................................ Enabled
    PoE Pre-Standard Switch.......................... Disabled
    PoE Power Injector MAC Addr...................... Disabled
    Power Type/Mode.................................. Power injector / Normal mode
    Number Of Slots.................................. 2
    AP Model......................................... AIR-LAP1142N-A-K9
    AP Image......................................... C1140-K9W8-M
    IOS Version...................................... 12.4(23c)JA6
    Reset Button..................................... Enabled
    AP Serial Number................................. FTX1337SA7D
    AP Certificate Type.............................. Manufacture Installed
    H-REAP Vlan mode :............................... Enabled
            Native ID :..................................... 6
    H-REAP Backup Auth Radius Servers :
    Static Primary Radius Server.................... Disabled
    Static Secondary Radius Server.................. Disabled
    Group Primary Radius Server..................... Disabled
    Group Secondary Radius Server................... Disabled
    AP User Mode..................................... CUSTOMIZED
    AP User Name..................................... danielott
    AP Dot1x User Mode............................... CUSTOMIZED
    AP Dot1x User Name............................... danielott
    --More or (q)uit current module or to abort
    Cisco AP system logging host..................... 255.255.255.255
    AP Up Time....................................... 0 days, 19 h 22 m 53 s
    AP LWAPP Up Time................................. 0 days, 01 h 08 m 46 s
    Join Date and Time............................... Mon Nov  5 16:17:51 2012
    Join Taken Time.................................. 0 days, 00 h 00 m 12 s
    Attributes for Slot  1
        Radio Type................................... RADIO_TYPE_80211n-5
        Radio Subband................................ RADIO_SUBBAND_ALL
        Administrative State ........................ ADMIN_ENABLED
        Operation State ............................. UP
        Radio Role .................................. ACCESS
        CellId ...................................... 0
        Station Configuration
          Configuration ............................. AUTOMATIC
          Number Of WLANs ........................... 1
          Medium Occupancy Limit .................... 100
          CFP Period ................................ 4
          CFP MaxDuration ........................... 60
          BSSID ..................................... 00:27:0d:07:cb:e0
          Operation Rate Set
    --More or (q)uit current module or to abort
            6000 Kilo Bits........................... MANDATORY
            9000 Kilo Bits........................... SUPPORTED
            12000 Kilo Bits.......................... MANDATORY
            18000 Kilo Bits.......................... SUPPORTED
            24000 Kilo Bits.......................... MANDATORY
            36000 Kilo Bits.......................... SUPPORTED
            48000 Kilo Bits.......................... SUPPORTED
            54000 Kilo Bits.......................... SUPPORTED
          MCS Set
            MCS 0.................................... SUPPORTED
            MCS 1.................................... SUPPORTED
            MCS 2.................................... SUPPORTED
            MCS 3.................................... SUPPORTED
            MCS 4.................................... SUPPORTED
            MCS 5.................................... SUPPORTED
            MCS 6.................................... SUPPORTED
            MCS 7.................................... SUPPORTED
            MCS 8.................................... SUPPORTED
            MCS 9.................................... SUPPORTED
            MCS 10................................... SUPPORTED
            MCS 11................................... SUPPORTED
            MCS 12................................... SUPPORTED
            MCS 13................................... SUPPORTED
    --More or (q)uit current module or to abort
            MCS 14................................... SUPPORTED
            MCS 15................................... SUPPORTED
          Beacon Period ............................. 100
          Fragmentation Threshold ................... 2346
          Multi Domain Capability Implemented ....... TRUE
          Multi Domain Capability Enabled ........... TRUE
          Country String ............................ US
        Multi Domain Capability
          Configuration ............................. AUTOMATIC
          First Chan Num ............................ 36
          Number Of Channels ........................ 21
        MAC Operation Parameters
          Configuration ............................. AUTOMATIC
          Fragmentation Threshold ................... 2346
          Packet Retry Limit ........................ 64
        Tx Power
          Num Of Supported Power Levels ............. 7
          Tx Power Level 1 .......................... 17 dBm
          Tx Power Level 2 .......................... 14 dBm
          Tx Power Level 3 .......................... 11 dBm
    --More or (q)uit current module or to abort
          Tx Power Level 4 .......................... 8 dBm
          Tx Power Level 5 .......................... 5 dBm
          Tx Power Level 6 .......................... 2 dBm
          Tx Power Level 7 .......................... -1 dBm
          Tx Power Configuration .................... AUTOMATIC
          Current Tx Power Level .................... 1
        Phy OFDM parameters
          Configuration ............................. AUTOMATIC
          Current Channel ........................... 161
          Extension Channel ......................... NONE
          Channel Width.............................. 20 Mhz
          Allowed Channel List....................... 36,40,44,48,52,56,60,64,100,
            ......................................... 104,108,112,116,132,136,140,
            ......................................... 149,153,157,161,165
          TI Threshold .............................. -50
          Legacy Tx Beamforming Configuration ....... AUTOMATIC
          Legacy Tx Beamforming ..................... DISABLED
          Antenna Type............................... INTERNAL_ANTENNA
          Internal Antenna Gain (in .5 dBi units).... 8
          Diversity.................................. DIVERSITY_ENABLED
          802.11n Antennas
             A....................................... ENABLED
    --More or (q)uit current module or to abort
             B....................................... ENABLED
             C....................................... ENABLED
        Performance Profile Parameters
          Configuration ............................. AUTOMATIC
          Interference threshold..................... 10 %
          Noise threshold............................  -70 dBm
          RF utilization threshold................... 80 %
          Data-rate threshold........................ 1000000 bps
          Client threshold........................... 12 clients
          Coverage SNR threshold..................... 16 dB
          Coverage exception level................... 25 %
          Client minimum exception level............. 3 clients
        Rogue Containment Information
        Containment Count............................ 0
        CleanAir Management Information
            CleanAir Capable......................... No

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