VS2005 Crystal Report Print Report Button is not working on Windows 7 x64

Hi There,
My application is written in VS2005 C# on x86 machine. It runs smoothly on XP pro and Vista x86 machine.
I deployed the same to windows 7 x64 machine with CRRedist2005_x64.msi and found that the Print Report button is not working.
So, I re-compiled my application to x64 target platform, and reinstall the application to the same machine. But nothing changed. I have surf for answer over the web but nothing found.
Please help urgently. Any helps is much appreciated. Thks in advance.
Edited by: chanpyvivian on Mar 26, 2010 11:14 AM

I follow your instruction as below:
1) download the sample app vbnet_win_printtoprinter.zip to dev computer and compile it to .NET 2005.
- Run from my dev computer
- Click "Print Report" button
- Error message display - please see below
    The error was due to the default printer name hard coded in the program was not found. I have edited to my printer name and it can be printed out with no error.
2) Use a "saved data" report so that you do not have to worry about database logon.
can't find the "saved data", please elaborate
3) Then copy the exe to the 64 bit box and try to print using this sample app.
-do you mean copy the exe to the 64 bit computer for testing ?
ERROR Message
CrystalDecisions.CrystalReports.Engine.InvalidArgumentException:
Invalid printer specified. ---> System.Runtime.InteropServices.COMException (0x80000201):
Invalid printer specified.
   at CrystalDecisions.ReportAppServer.Controllers.PrintOutputControllerClass.ModifyPrinterName(String newVal)
   at CrystalDecisions.CrystalReports.Engine.PrintOptions.set_PrinterName(String value)
   at CrystalDecisions.CrystalReports.Engine.PrintOptions.Copy(PrintOptions src)
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob)
   --- End of inner exception stack trace ---
   at CrystalDecisions.ReportAppServer.ConvertDotNetToErom.ThrowDotNetException(Exception e)
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.Load(String filename, OpenReportMethod openMethod, Int16 parentJob)
   at CrystalDecisions.CrystalReports.Engine.ReportClass.Load(String reportName, OpenReportMethod openMethod, Int16 parentJob)
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.EnsureLoadReport()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.get_FormatEngine()
   at CrystalDecisions.CrystalReports.Engine.ReportDocument.PrintToPrinter(Int32 nCopies, Boolean collated, Int32 startPageN, Int32 endPageN)
   at PrintToPrinter.Form1.Button1_Click(Object sender, EventArgs e) in C:\Crystal\CRNET\vbnet_win_printtoprinter\vbnet_win_printtoprinter\Form1.vb:line 91
OK  
Edited by: chanpyvivian on Mar 30, 2010 6:18 PM

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    Hello Everyone!
    I have searched the forums for the answer for my question, and I have read the "read this before you post" information, and I can't find the answer to my issue/question.
    I have a Captivate 4 project I have started, and I have inserted buttons on the slides (pretty basic task!). My issue is that the buttons I put on slides don't work 25% of the time. For example, I have a slide with a "next" button. I made sure to set the button up to "continue to next slide" when clicked. I go to view the project, and click "next" and nothing. *Sigh*
    Then on another slide, I have put a transparent button over an image. I click on the transparent button over the image and nothing. It does nothing. I have saved the project, closed it, reopened it, and the buttons still don't work.
    I recheck the properties of the buttons, and everything seems to be configured properly, but yet they do not work. Very frustrating. I can get most of my buttons to work properly, but randomly buttons are not working. What am I missing here?
    Otherwise, I have Captivate 4, and my company probably won't be upgrading to Captivate 5.5. After reading how Captivate 4 projects won't open in Captivate 5.5, I'm fine with that decision. We have too many projects created in Captivate 4, to not be able to open them with 5.
    Thanks for the help anyone can provide me!
    Karen

    Hello again
    Okay, here is a trip up spot. When you configured your button or click box, did you also maybe clear the "Visible" check box? Many users misunderstand that beastie and clear it thinking "well, I don't want the user to see the button or click box".
    Clearing it is a misguided attempt. The option is used when you wish to control things using Advanced Actions.
    Also, is there a question slide between where you are and where you want to be? If so, sometimes your Quiz settings will prohibit jumping to a slide beyond the unanswered question.
    Cheers... Rick
    Helpful and Handy Links
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