Wacom Tablet Mapping Bug Only in Photoshop

I am using a Graphire Wireless Wacom Tablet on a Windows 7 PC at work. I installed the most recent drivers, and it works flawlessly in a duel monitor setup, and I have no trouble mapping it however I would like.
This is all great until I launch Adobe Photoshop (CS4). Upon launch of the program there is some kind of bug, and suddenly the mapping acts as if both displays were squished into only the primary display. I can toggle between displays, and instead of toggling between display 1, 2, and both, it toggles between the left and right half of the screen and the whole screen. The other monitor is still functioning normally, only the mapping of the tablet is effected, and as soon as I close Photoshop, it reverts back to normal.
I did find one posting with the same problem, but it was resolved my installing the updated drivers, which I already have, and the discussion was closed. Any help I can get would be great.

Wacom has per-appliation settings, and somewhere you've changed the tablet mapping for Photoshop.
Photoshop does not know about the tablet mapping, only the Wacom driver knows about and controls the tablet mapping.
Check the Wacom control panel/preferences.  If you can't figure it out, contact Wacom technical support.

Similar Messages

  • Wacom tablet not working properly in photoshop cc

      This is my stuff——Macbook pro (2014)  Yosemite os10.10.1   Wacom Intous 4   Photoshop cc (14.2.1 x64)
    This is the problem. When using the paint tool, the eraser tool, the blur, sharpen, smudge tools, and the dodge, burn and sponge tools, the following things occur. Using the Wacom Art pen on the Intous 4 tablet, if any of these tools is selected, the curser appears as it should, works as it should, however, when the curser is moved off the canvas and into the pallets region, it doesn’t change back into a pointer. If it’s a small circle, it is impossible to see. Now, if you click by tapping the stylus or left clicking the wacom mouse, the curser changes to the pointer. This same click also registers a stroke in the history panel, and at the same time, if you happen to be over check box or a tool or anything that will be activated by a click, will make that change also. But wait, theres more! While the curser is over the canvas, keyboard shortcuts don’t work. Can’t change brush size, opacity, hardness ect. When masking, can’t use the x key to switch between apply and remove mask. Can’t even choose a different tool.
      None of these things happen when using an Apple bluetooth mouse, a logitech bluetooth touchpad, or the Macbook touchpad.
      All of these problems also occur while in photoshop ps 6, but not with ps 5 for what that’s worth.
      Anyone out there have a clue as to what’s going on?

    Hi TSMC!
    I think the problem was the Wacom Driver for Yosemite. Come to Wacom website at Drivers | Wacom and download the las version of the Intuos Driver (MacOSX - Driver 6.3.10w2 (10.8x - 10.10x)). Wacom put on his server new information about many problems with his tablets used with Yosemite System.
    I hope this work!
    All the best!

  • Photoshop CC work area troubleshooting on wacom tablet

    Hi I have a very odd problem going on with photoshop cc while using my wacom tablet. For the most part it runs fine with no real problems whatsoever. I can work on photoshop normally until I move my cursor away from the wacom screen, back to my MacBook, and click out of the program. Once I do this the work area in photoshop disappears. specifically meaning the window where my current file is being made goes blank. everything around the work area appears the same, like the tools, tabs, etc.  My only solution to this problem is to turn off and on the wacom tablet. It works fine after that until I click out of the program again. Its getting pretty annoying to deal with now so any help would be super appreciated. I will post pics to give you guys an example when I get the chance. Posting from my phone right now.
    here are my specs:
    Macbook Pro  15-inch
    2.3 GHz Intel Core i7
    4 GB 1600 MHz DDR3
    NVIDIA GeForce GT 650M 512 MB
    OSX 10.9.2 (13C64)
    Cintiq 13 HD

    Is it just slow drawing, or is actual computation (image size, rotate, GBlur, etc.) also slow?
    If the slowdown is drawing, then the most likely culprit would be the video card driver. Update your driver from the GPU maker's website.
    If the computation slows down, then something is interfering with Photoshop. We've seen some third party plugins, and some antivirus software cause slowdowns over time.

  • How to I get the the Wacom tablet's pen sensitivity to work on Photoshop when it works in Flash?

    Hi Everyone!
    Alright so I did some looking around to see if I could use other threads to help solve my issue before I came here to ask. A lot of them seem to be related to surface pro and some of the instructions I followed was to remove USB drivers so that they can re-install themselves and simply re-installing the Wacom drivers.
    I am on Windows 8 (64bit) and am using and Intuos 4 Wacom tablet and what seems to be most peculiar is that the pressure sensitivity seems to be working just fine in Flash but has never been able to work in Photoshop. I took this as a sign that this might be more of an issue with the application than the tablet itself since it is clearly registering in another application.
    Sorry if this has been answered before! If so, it would be great to get a link otherwise I would greatly be indebted to those able to help me with my problem.
    Thanks so much!

    1) You asked "Does she need to reconnect to that itunes/computer and if so what do we need to do to remove this folder of pics from her ipod?" Yes, you have to connect the iPod to that computer and go to the Photos pane for the iPod in iTunes and uncheck sync photos and the click on synce/apply. In the future do not check sync photos.
    iOS and iPod: Syncing photos using iTunes
    2)
    Create a NEW account for using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
    Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
    Then on the iPod go to
    - Settings>Messages>Send and receive and sign out your ID and sign into hers. Make sure that only her ID email address is listed.
    - Settings>FaceTime sign out of your ID and sign into hers. Make sure that under You can be reached at only her ID email address is listed
    - Settings>iCloud and sign out and sign in with hers
    Contnue to use the commpn ID/account for Settings>iTunes and App stores.

  • AppleScript to map wacom tablet to portion of the screen area?

    Other Wacom models have options in the preferences to map a portion of the screen area but the Cintiq does not. How can I accomplish this with AppleScript?
    tell application "TabletDriver"
              set tabletNumber to 1
              set transducerNumber to 1
              set screenNumber to 2
              set XDIM to 19200
              set YDIM to 12000
              try
      -- X dimension
                        set XDIM to X dimension of tablet tabletNumber
              end try
              try
      -- Y dimension
                        set YDIM to Y dimension of tablet tabletNumber
              end try
              set SZ to rectangle of tablet tabletNumber as list
    end tell

    I am new to photoshop but jumped ahead and bought a Wacom Tablet for Christmas.  Since Christmas, I have read all of these different posts about how the Wacom and Mac don't really "play well together".  I am disappointed, but hoping someone may have some encouraging news.  I have a macbook pro 13" - 2009 model but with most updated OS.  I do NOT have Maverick! 
    My question....should I even take the Wacom tablet out of the box or should I just send it back to B & H photo?  I have worked on a mac for over 30 years, but still do not feel computer savy enough to manage the mess (that it could be) of connecting the Wacom to my macbook pro.  Anyone have any suggestions?

  • Photoshop CC 2014 incompatible with Wacom tablets?

    Hey everyone, so I'm having a lot of issues with my Wacom tablets and PS CC 2014. So, I have two tablets hooked up to my computer (and before you ask, no, the issues don't stem from two tablets being connected to the computer. I already tested that.) A Cintiq 21UX and an Intuos 5. Both work very well and as you would expect in Photoshop CC, however in CC 2014 they have loads of problems. On the Cintiq, while I get great, fluid lines with the brush tool I can't change my eraser's size on the fly by rotating my pen like usual. It's very annoying and absolutely destroys workflow. Now, the eraser works, but the size can't be changed by flipping the pen from the brush tool like it normally would be able to. That's just the issue with the Cintiq though, on the Intuos 5 there's no pen pressure whatsoever! It just thinks the pen is a mouse, on both sides of it. I'm certain this isn't a driver issue, as the tablets have their drivers up-to-date and work perfectly with both Photoshop CC (standard) and Corel Painter X3.
    Does anyone know how I could fix these issues?

    I'm on Windows 8.1 with an Intuos4 tablet.  I updated to photoshop CC 2014 and after updating the tablet driver so I had the use Windows Ink checkbox I got the pressure sensitivity back but the lines are horrible and jagged so I'm trying to revert to the old implementation following your instructions and created the txt file named PSUserConfig.txt with the lines
    # Use WinTab
    UseSystemStylus 0
    That worked to get pressure sensitivity to work whether or not the Windows ink box was checked but didn't fix the jagged lines.
    I'm not sure I understand the second part of your instructions about turning off gestalt's functionality (Not even sure what that is) Is there supposed to be a PSUSerConfig.txt file because there wasn't one until I just saved the one I made.  Is any of this even going to fix the jagged lines or is that a whole different issue?
    Everything works just fine in Photoshop CC 64bit

  • Wacom tablet installation blew up photoshop

    When i installed my new intuos pro wacom tablet this afternoon my photoshop stopped responding, I can not not open it, whenever I try it says that it is not reponding.
    I work on an alienware pc on windows 8.1. I work on Photoshop CS6.
    Help D:!

    What have you done for trouble-shooting so far?
    http://blogs.adobe.com/crawlspace/2012/07/photoshop-basic-troubleshooting-steps-to-fix-mos t-issues.html

  • Wacom tablet and photoshop

    I have just got a new Macbook Pro Yosemite. I have Adobe CS6 and everytime I use my Wacom tablet it acts buggy. For instance: Using the eraser tool, if I want to make the eraser larger I hit "]" as a shortcut. This doesn't work unless I click on a mouse first on the background before using the Pen again. This happens for other tools and shortcuts. The Polygonal Lasso tool also only works if there is a very long lag between points using the Wacom Pen.
    Is anyone else having this issue? I've tried reinstalling the Wacom drivers and updating the software but it has yet to be effective.  Any help would be greatly appreciated!
    Cheers

    That is a definite yes. It is way more accurate than the mouse is and it provides pressure values that will be important for any brush work. Even Illustrator makes use of them.
    There will be a lot of clipping images for the web page so it makes sense to have a precise instrument to do the job.
    One last thing, it will help prevent carpal tunnel in your wrist. If you already have it it will provide some relief. If nothing more than a way to alter how you hold your hand for a while.
    It will take some time getting use to the tablet, so keep a mouse around, especially at school. Nothing worse than getting frustrated when your under a time crunch. Play with the tablet at home get use to it, when you feel comfortable with it, then try it in school. Just be prepared to use the mouse when your under pressure. Over time that won't be an issue.

  • I got Photoshop Elements 11 when I got my Wacom tablet, but I can't find the serial number anywhere?

    I got Photoshop Elements 11 when i got my wacom tablet this summer. I recently got a better computer so i want Elements 11 on it too. The problem is that I cannot find the serial number anywhere to be able to use it on my new computer. Since I got Elements through Wacom, it does not show up as a product on my Adobe profile. Does anyone know what I can do to get it back?

    Redemption Code Help
    Also check the Wacom page. I'm sure there are instructions on how to deal with OEM licensed and bundled versions.
    Mylenium

  • Photoshop CS4 brush lag with wacom tablet

    I've upgraded to photoshop CS4 extended recently and all my brushes that worked fine under CS3 are now with a real lag.
    I've installed the latest version of photoshop ( Adobe Photoshop CS4 11.0.1 update ) and the latest update for my wacom tablet, but the lag remains.
    My computer is a new "24 imac:
    -  2,66 GHz intel Core 2 duo processor
    -  4 GB memory
    -  NVIDIA GeForce 9400
    I use my tablet and photoshop a lot, but with this lag it's terrible to draw..
    Is there someone who can help me with this or has the same problems ?
    thanks in advance

    Glad I could be of service.
    Speaking of services, if you are running Vista or Windows 7 (not XP) you should turn off tablet services too. They automatically start if you install a Wacom driver on these Os'es, and they can also cause hiccups and lag in Photoshop CS4.
    You have to be logged in with admin privleges.
    Go to Control Panel->System and Security->Administrative Tools->Services
    Open 'Tablet PC Input Service'
    Stop the service and select 'Disabled' as the startup type.
    You'll know you got it because the annoying 'ripple' effect will go away when you touch the pen to the tablet, and the pop-up keyboard will go away. Of course, if you actually are running on a tablet PC then don't do this.

  • Why does my Wacom tablet only make straight lines with the pencil & brush tool even WITHOUT shift?

    I have Photoshop CS3 on Mac OSX 10.5.8 on a white MacBook and I'm using a Wacom CTE-630, and I always had the correct drivers.
    Yesterday I discovered that the brush and pencil tools were incapable of doing anything but a dot or a straight line while I used my Wacom tablet. Using those tools with the touchpad works perfectly! Curves and squiggles abound! But for some reason I can't do it with my tablet.
    And I yes I tried downloading the latest drivers from the Wacom website... to no avail.
    After looking through forums I discovered that it was a problem experienced by users of tablets of other brands, I couldn't find any mention of Wacom tablets having this issue. And then I saw a thread somewhere that mentioned holding shift created straight lines! So I immediately thought that perhaps photoshop was functioning in reverse or maybe my shift button was broken...
    So I pressed shift, and something different happened, if I made a dot on the page a line would automatically appear, connecting that dot to the previous dot I had made. Which is in contrast to the issue I had been having which goes something like this:
    If I try to make any curved lines, a dot will appear where I first made contact on the page and then when I release the pen from the tablet a straight line will go from there to the dot at the start of the line. In other words, a dot appears when I start a line and no matter what I do with the line after that, a straight line goes from where I ended the line to where I started it!! ARGHHHH!!
    And it turns out It's not a Wacom problem, or it doesn't seem to be, because it works fine with the brush tool in Illustrator CS3.
    So I came to the conclusion it was Photoshop that was at fault. I found nothing on these forums related to my issue.
    I hope someone can help. Because I was really itching to start digitally painting again. =(
    Thanks in advance!!

    Yes I did solve the problem!
    Thanks to everyone that suggested things, but none of them worked. In the end it was Wacom, yes... WACOM that solved the problem. Even though it was an Adobe Photoshop issue as far as I could tell. So thank you Wacom, you helped me when I needed it most.
    So now to the vital solution:
    "Thank you for your recent enquiry regarding pen tool in Adobe Photoshop CS3.
    Please try the step below for reset CS3
    For MAC, please hold pressing command + alt+ shift, then open Photoshop.
    Get the CS3 update. Start CS3 while holding.
    If the problem remains, uninstall and reinstall Adobe Photoshop CS3 again."
    Worked the first time for me. So spread the word! This issue shall trouble people no more, a solution has been found!

  • CS6 Photoshop Wacom Tablet Help!

    Obviously heading an IT department, I know I am not a graphics designer nor would I ever claim to know enough to be even dangerous.
    We are finalizing a monster PC build with all the bessl and whistles for our Marketing Director who lives by Adobe Creative Suite. We have installed CS6.
    My question is in regards to Wacom tablets ( which he has never used previousloy)
    There is a BIG diffrence in price, and being a beginer tablet user (and me being WAY over budget.. As in I have more in his PC than I have in some servers..) What do I need to be aiming at? A bamboo or a new Intuos?
    If I go bamboo I can get the largest, if I go Intuos I can go the smallest...
    What is the diffence between the two different Wacom tablet series anywho?
    PS.. I wanted to add that I am posting it here because as some of you can imagine, corp. doesn't get everything you graphic gurus want.. This designer at our office is a really neat person and has always wanted a tablet.. I want to surprise him with one that I can afford from my budget and really need some direction.. I went back to the store after my first post and looked again and am beyond confused at the differnces between the largest bamboo and smallest intuos5 besides the size difference..
    Help!!   
    SIncerely, an IT Server guy who humbly admits he knows nothing about graphic design...
    -Brian
    Message was edited by: @brian_bell

    Google turns up some interesting comparisons...
    E.g., http://graphicdesign.stackexchange.com/questions/2482/difference-between-bamboo-pen-touch- and-intuos4
    Interestingly, a lot of answers imply "Bamboo for personal, Intuos for professional".
    Not having used a tablet myself, but interested, some time ago I looked around pretty seriously and asked questions here.  I ended up deciding at the time that I wanted an Intuos 4.  Never did get one (my budget was eaten up by other things).  I see Wacom has come out with an Intuos 5 now.
    -Noel

  • I have lightroom 5 and  after I just tried to upload my wacom tablet 3 on laptop and, it's not compatable.  The only thing a window box keeps apearing when I open lightroom it say tablet version mismatched.

    I have lightroom 5 and  after I just tried to upload my wacom tablet 3 on laptop and, it's not compatable. I've tried to remove the Wacom program.   Awindow box keeps apearing when I open lightroom it say tablet version mismatched and it completely closes my lightroom on me.  What do I do???  I need my lightroom

    Hi,
    /Users/sarahschadek/Desktop/Safari.app/Contents/MacOS/Safari
    Move the Safari app from the Desktop to the Applications folder.
    Restart your Mac.
    That's why you see this:
    When I try to do the updates my computer says it has ready it goes through like it is downloading them then at the end it says some of the files could not be saved to "/" files.
    After your restart your Mac, click the Apple  menu (top left in your screen) then click:  Software Update ...
    Carolyn  

  • Unstable Pen Pressure only on Photoshop Windows 8

    Hi,
    Photoshop CS4 CS5 or CS6 is the only program that is unstable with pen pressure sensitivity, all the other programs work flawlessly (zbrush, art rage, sketchbook, painter, mypaint, etc).
    In Photoshop if the stroke is fast enough it will draw the line normally and with pressure, but if the line is drawn slowly it will make 100% pressure just like a mouse behaves.
    Here's an example of brush strokes, the black ones are the slow strokes that don't register pressure sensitivity.
    This topic has been covered in these 3 posts "Wacom Intuos4 + PS CS4 Pressure problem", ""Pressure Sensitivity Problem with Wacom Bamboo Pen Tablet in Windows 7" and "CS4 32bit & Wacom Intuos 3 - Intermittent Pressure Sensitivity"
    The evident solution for Windows 7 is disabling the "Press and Hold" feature on "Pen and Touch" settings, But in Windows 8 disabling this check only makes Photoshop unresponsive to pressure to the extreme that not even a single stroke can be drawn. Only random dots with no direction or pressure sensitivity. This is a big no no.
    My computer is a Motion LE 1700 tablet that works with Wacom Tablet PC Drivers, there's only a single driver released for Windows 8 which is ISD_DualTouch_710-8.
    Older Windows 7 drivers for Wacom Tablet PC don't recognize the pen. And default drivers from the Motion Computing website don't work with Photoshop.
    An in all, the 8 ISD_DualTouch_710-8 driver works flawlessly with all my apps with the exception of Photoshop, causing the weird intermitent sensitivity behaviour.
    Thanks!

    Lonrot,
    I wanted to point out that this will work great on a Motion LE1700 with the keyboard workaround, because it also lacks capacitive touch input.
    On newer tablets i.e. Samsung Series 7 slate, ASUS Ep121 Slate, etc. that have dual digitizers with capacitive touch, with the 7.0.9-5 driver, It disables palm rejection. Which forces you to either disable Touch input, or not rest your hand on the screen.  So yes, it is still quite broken.  But as Anon_A mentioned, it is a problem between Adobe, MS and Wacom.  But i did get a reply from Wacom:
    Hello Jordan,
    Thank you for entering a bug. We are aware of the issue with Photoshop and are working with Microsoft and Adobe for a resolution. We appreciate your patience while we try to come to a resolution.
    Thank you,
    Sherry Egli-Doster
    Wacom Sr SQA Test Tech
    www.wacom.com
    So i will keep posting to this thread as i hear more on the issue.  I have gone back to Windows 7 for the time being due to the need of capacitive touch for my work flow, untill this issue is resolved.
    I did want to leave one more thing, for people on Windows 8, that want to use 7.0.9-5 with a dual digitizer input slate. Someone has wrote a program to manually turn on and off capacitive input, you can find the download here
    https://dl.dropbox.com/u/17137175/TGuard.zip Credit goes to http://butimaru.blogspot.com/ . 

  • Wacom Tablet causes Apple wireless keyboard to stop working.

    My Wacom tablet/pen causes my Apple wireless keyboard to stop working.  While working on a photo in Photoshop using my Apple (usb) mouse to make selections the keyboard works fine.  When I use the Wacom Pen to make selections, not immediately but anywhere from five to ten minutes into it, I hear what sounds like a chirp from my computer (Mac Pro) and my keyboard stops working.  The command, option, control and direction keys still work but not the number and letter keys.  I have to connect a spare Logitech keyboard via USB in order to continue and not loose my work.  After awhile I will hear the chirp again and the Apple keyboard will start working.  This will continue to occur at irregular intervals.  Without the spare keyboard I've had to reboot my computer (loosing all the work on the photo) to get the keyboard working again, but only for it to reoccur.  Any suggestions to fix this would be appreciated.

    The Mac inherently keeps all input methods active, such that you could type alternate keys on alternate keyboards.
    If you have third party add-ons that might change the way Bluetooth works, those would be the primary suspects.
    Be sure all your Drivers are completely up-to-date, and batteries in battery-powered devices are still strong.
    Bluetooth uses the same part of the frequency spectrum (but a different modulation technique) as cheap WiFi Routers, baby monitors, and microwave ovens. if you live in a busy apartment building, there may be very high levels of interference.

Maybe you are looking for