Want External Phone Number Mask to say "Unknown Caller" Is this Possible?

When a user dials an external # is it possible to have it show on Caller ID as "Unknown Caller"?
I have deleted the # that is currently in the External Phone Number Mask, and left it blank, but the Coporate# now shows when he dials out.
This is something that only needs to be setup for 1 user, not the entire company.

There will always be some number/name displayed. If you do not put in a number in the outside mask, the number/name associated with the smart trunk will be displayed.
You might talk to your local phone company and see if they can restrict the numbers or a single phone number. If they can do that on even one number, you can put it into the mask for all of your phones.
Two other problems you might have with this. One, a lot of people (I do) block calls from phones that do not display a phone numbers.
Another problem you are going to run into is when someone calls "911" by accident. The Police/fire will try to call back to the number for the smart trunk. And since most often is not on a phone. They will send cars or trucks to the address listed for those smart trunks. Usually the billing address for your company.

Similar Messages

  • Use External phone Number mask * Calling party Transform Mask @ Route patt

    Having an issue with CLID at RP level. Lets say I have two phones. One phone is configured with an External phone number mask of 1112223333 and the other one does not have an external number mask set. When a call is placed to the PSTN, Phone one needs to display its external phone number mask. Phone two since nothing has been added under external phone mask needs to be 1112224444.
    I configured the RP to "Use External Phone Number mask" and set the Calling Party Transform mask to 1112224444. I figured that if an external phone number mask was specified under the DN that it will route it to the PSTN and if nothing specified under the DN it will default to 1112224444 according to the setting in the RP.
    When I configured this, no matter what I do the calling party transform mask takes priority and the external phone number mask is never used. Is there a way around this? I tried it at the RL level and it does the same thing.
    Does anyone have any other ideas other than adding an external phone number mask for every phone.

    Thats what I thought. Why can't they add that as a feature in the next release of CM? It seems like it could be simple to do. Check for External Phone number mask, if nothing is specified, then check for calling party transform mask. If true set Calling Party transform Mask as CLID and route to RL or something like that..
    thanks

  • External Phone Number Mask issue in CUCM 8.6

    I'm having an issue with External Phone Number Masks in CUCM 8.6
    Until recently our DID ranges were all in the 301-713-nnnn range.  Using the EPNM worked successfully providing CallerID.    We have now added some DIDs with the prefix 301-427.
    I have set the Route List Detail Configuration to:
    Use Calling Party's External Phone Number Mask*  Off
    Calling Party Transform Mask   3014279999
    However, when I run debug isdn q931 on the gateway the Calling Party Number = '3017139999'.
    It appears that the mask 3014279999 is being changed to 3017139999 by Call Manager,  but I do not know where this is happening.   
    I do not have any translation  or transformations set.

    Here is my understanding of the Caller ID.  You can set or change the ID in 4 places:
    1.  The DN - set the External Phone Number Mask on the DN on the phone device e.g. if the DN is 1234 and the EPNM is 301713XXXX , the caller ID becomes 3017131234
    2. The Route Pattern - you can check the box to use the EPNM set in 1 or leave unchecked and set a mask here in the same way as 1.   A mask set here will overwrite the mask in 1. In my case I want to use the EPNM and I have the option unchecked and no transformation
    3. The Route List (Route List Detail) - you can set Use Calling Party's EPNM to ON or OFF or Default.  ON means use the DNs EPNM.  If set to OFF you can set a mask here and this will overwrite the mask in 1. and 2.   I my case I have this set ON to use the DNs EPNM
    4. On the Gateway - on the endpoints you can set Caller ID DN in Call Routing Outbound Calls.  This setting overwrites the masks from 1., 2. and 3.   You need to reset the gateway (not just the endpoints) for changes to take effect.   In my case this is blank.  It did have a value of 301713XXXX.  When I removed this I failed to reset the gateway to the setting was still active causing my issue

  • External Phone Number Mask Question

    We have several phones with NonDID number on them.  Our route pattern is setup to use an external phone number mask of the sites main number (1112223333).  However on two of the phones, we would like to have a different number displayed (1112224444). We have tried to do this by entering this number (1112224444) into the extranal phone number mask of the DN on the 2 phone.  This did not work, the main number (1112223333) is still being displayed (caller ID).
    We know that we can just remove the external phone number mask from the route pattern and then enter one (external phone number mask) into every dn.  But, is there an easlier way to accomplsish this (there are currently 50 phones at this site)?

    Unless the checkbox for use the external calling party number is checked in the RP it's useless to set it on the phone.
    You're sending the main number because most likely the checkbox is unchecked and as you mentioned you have hardcoded that mask.
    Other than copying the RP, creating new partition and modifying CSS from those 2 phones, I would just check the checkbox on the RP and use BAT to change the external calling party mask on the DNs.
    HTH
    java
    If this helps, please rate
    www.cisco.com/go/pdihelpdesk

  • External Phone number mask

    I have to enter external phone number masks on a number of different phones. when I do this the number then appears on the top line of the LCD screen, can I stop this?

    Sorry, no, this cannot be changed.
    adignan - berbee

  • Ho to add external phone number to Cisco 7911 or extension

    We have CCM 8.2 and need to add external phone number from the list to one of extension. I added the phone number to External Phone Number Mask under line configuration on the phone. Additionally I created translation pattern and still no luck. I used the phone that was assigned to some else, I can hear like two busy signal and drop. 
    I copied settings from another extension configuration that has external number assigned.
    Thank You! 

    Thank you I have already figure it out: I agree I did not provide enough info. For external DID redirected to specific extension you use Translation Patterns - right?
    But then (its up to the provider) you use last 3 digits of your available from list DID you purchase from that provider - right? Then you specify extension number in the CALLED PARTY TRANSFORM MASK -
    make sense? There are other way to do it, but this one works at least for me. I am not an expert but at least after whole day of fighting it worked for me. So please understand people starting journey with call manager. Thank You

  • TS2326 Under settings my number is showing as unknown.  Can this be edited

    Under settings, my phone number is showing as unknown.  Can this be edited?  Do I have to rE-sync with ITunes?

    This is an account setting and not an iPhone setting option. You may need to look in My Verizon or contact Verizon to see if this was something added to or activated on the account

  • Anyone help with linking a bank account to your apple id. The form wants a phone number I only have a UK mobile number and it doesnt sem to want to accept it keeps l;ooping me back to entering a phone number.

    Anyone help with linking a bank account to your apple id. The form wants a phone number I only have a UK mobile number and it doesnt sem to want to accept it keeps l;ooping me back to entering a phone number.

    If you are trying to setup a charge card number on the Apple Store - make sure you are in the Correct country site - icon bottom right last time I saw it - where you can change country.  

  • Hello, I have been unable to activate my new iphone 6. When I call the activation phone number it just says terms and conditions have been accepted on this account. Please help.

    I have been unable to activate my new iphone 6. When I call the activation phone number it just says terms and conditions have been accepted on this account. Please help.

    Same thing here. I love how they include this nice and easy to follow guide in the box and the KEY step for activation (the phone call) is a total fail. To verizon: the automated just says Terms and Conditions have been accepted for this number. Press 1 to enter another phone number in the order. Well, I HAD NO other phone number in my order. The message gives no other options. She repeats the same line 3 more times and after the 3rd time, it says please hold while we transfer you, call may be monitored etc. Guess what, its 2 am ET and customer service is closed?
    Do you guys expect thousands of iphone customers to speak to a CSR just to activate? Why not just let us do it online? I have activated plenty of phones even LTE phones, online. Now I'm going to have to compete with the other 30,000 people who ran into this same problem overnight tomorrow on the phone....

  • TS3694 My phone can work it says unknown erroe occurred 1015  i dont know what to do ?

    My phone can work it says unknown erroe occurred 1015  i dont know what to do ?

    Error 1015: This error is typically caused by attempts to downgrade the iPhone, iPad, or iPod touch's software. This can occur when you attempt to restore using an older .ipsw file. Downgrading to a previous version is not supported. To resolve this issue, attempt to restore with the latest iPhone, iPad, or iPod touch software available from Apple. This error can also occur when an unauthorized modification of the iOS has occurred and you are now trying to restore to an authorized, default state.
    from this article http://support.apple.com/kb/TS3694#error1015

  • TS2755 my imessage is not letting me use my phone number, just email. it has never done this. how do i fix it?

    my imessage is not letting me use my phone number, just email. it has never done this. how do i fix it?

    Sign out of your apple ID. i had the same issue

  • In addition to the FormsCentral subscription charge ($152.87 including tax) I was billed about the same time for $15.93. I can't find any way to get in touch with anyone from Adobe. The phone number I'm supposed to call is cut off on my invoice. Can someo

    In addition to the FormsCentral subscription charge ($152.87 including tax) I was billed about the same time for $15.93. I can't find any way to get in touch with anyone from Adobe. The phone number I'm supposed to call is cut off on my invoice. Can someone respond ASAP? Thanks

    I have forwarded your request to the support team that should be able to resolve this issue for you quickly. Expect to hear from them shortly.
    Andrew

  • I want to convert number to hours in oracle 10 like this.

    Dear All
    Some can help me
    I want to convert below MS-SQL query in oracle 10g. please help me.
    for eg:
    Select numasdate,
    Cast(numasdate / 60 as Varchar) + ' hours ' +
    Cast(numasdate % 60 as Varchar) + ' minutes'
    as [TotalHoursAndMinutes]
    From
    #SampleTable
    Output:
    9436 157 hours 16 minutes
    537 8 hours 57 minutes
    9323 155 hours 23 minutes
    12525 208 hours 45 minutes
    Edited by: Parwez on Jan 1, 2013 5:33 AM

    I want to convert number to hours in oracle 10g like this.
    537 8 hours 57 minutes
    9436 157 hours 16 minutes
    12525 208 hours 45 minutesTry this...
    Ranit>> with xx as(
      2      SELECT 537 num from dual UNION ALL
      3       SELECT 9436 num from dual UNION ALL
      4       SELECT 12525 num from dual
      5  )
      6  select
      7       num,
      8       FLOOR(num/60)||' hrs' as "hrs",
      9       MOD(num,60)||' minutes' as "minutes",
    10       FLOOR(num/60)||' hrs  '||MOD(num,60)||' minutes' as "Hours.Mins"
    11  from xx;
           NUM hrs                                          minutes                                          Hours.Mins                                                                                                        
           537 8 hrs                                        57 minutes                                       8 hrs  57 minutes                                                                                                 
          9436 157 hrs                                      16 minutes                                       157 hrs  16 minutes                                                                                               
         12525 208 hrs                                      45 minutes                                       208 hrs  45 minutes                                                                                                Edited by: ranit B on Jan 1, 2013 6:51 PM
    --- Hey John... I just did it and saw your hint now !!!

  • I cannot sync my newer contacts I have created on my iPhone to the iCloud so they do not appear in iMessage on my Mac. Only the phone number does. How can I fix this?

    I cannot sync my newer contacts I have created on my iPhone to the iCloud so they do not appear in iMessage on my Mac. Only the phone number does. How can I fix this?

    okay. I looked and my default account and it is my mobile me account... how do I transfer those to the cloud?

  • TS2755 Whenever I send a message to another iPhone user via iMessage it is sending my Apple ID instead of my phone number.  Could someone help me with this??

    Whenever I send a message to another iPhone user via iMessage it is sending my Apple ID instead of my phone number. Could someone help me with this???

    Check this article: iOS: About Messages
    Additional Information
    You can change your iMessage Caller ID setting on iOS devices in Settings > Messages > Receive At > Caller ID. Note that the Caller ID setting is used only for new conversations. If you would like to change the address from which messages are sent, first change your Caller ID, and then delete the existing conversation and start a new one.
    iMessage responses will be sent from the address the recipient most recently messaged. For example, on iPhone you can receive messages sent to your Apple ID and phone number. A friend sends you a message to your Apple ID. Responses in this conversation will be sent from your Apple ID, even if your Caller ID is set to your phone number.

Maybe you are looking for

  • How can I run this java program? Please help.

    I have jmf installed, sunone running , the file may be in the wrong directory. It is in some directory nowhere near the java lang dir. When I try to compile or build i cant. I'm off on a basic thing. here is the code. import     javax.sound.midi.Inva

  • Tracking my lost iphone

    Is there any other way to track an iphone without downloading an app that does so? My iphone was stolen and i never downloaded such an app. There must be another way to track it.

  • Creating a progress bar while querying a report in Visual Studio

    I have created a Visual Studio 2013 program that runs reports from a SQL server.  I want a progress bar to show up in my VS program while it is querying so my user doesn't think that it is frozen while running larger queries.  How can I do this.  Ste

  • POST data using UTL_HTTP

    Hi There, First of all, I am using the UTL_HTTP package for the first time. Basically, we have to POST JSON data to a URL. The format of the data is {"definition":"Part","item":"Part1","value":"123"} {"definition":"Part","item":"Part2","value":"789"}

  • A question about comments

    Hi, all, I have a question about the comments: Program function comments should be included on the block diagram or Front panel, or both. Thanks.