Want to deactivate nokia music unlimited subscript...

Hi,I have got my Nokia lumia 610 but whenever I try to download any song from Nokia music there is a popoup which says that U R already subscribed to Nokia music unlimited pack and thus it doesn't allows me download any of the songs from Nokia music.....so I want to deactivate Nokia unlimited music subscription pack .....please help me out

Hi,
Welcome to the forum!
Is your phone purchased second hand? If yes, Nokia Music Unlimited (NMU) licenses are activated by signing in with a Nokia Account. If the same Nokia Account is used to activate a second or third device, the NMU licenses are accumulated on that account. It's only the most recently activated device can be used to access Nokia Music and download music for free. You will be able to play already downloaded music on previously registered devices.
Therefore, if the device is bought second hand, and the license is still in use by the first owner, the second owner is not entitled to the Nokia Music license.
Otherwise, can you check the following question:  
Aside from you, someone else logged in and activated the license before you purchased your phone first hand,
Or did you allow someone else to log in with your Nokia account on your device? 

Similar Messages

  • Deactivate Nokia Lumia unlimited subscription

    I am currently using Nokia Lumia 610..
    Due to some reason my nokia music store is not working i.e. i cant download songs any more from the store. Whenever i select any song for downlading, the message it shows is "This phone is already registered with a Nokia Music Unlimited subscription".
    Can I deactivate my  Nokia Lumia unlimited subscription and resubscribe it??
    If yes, then what is the procedure??

    Nokia Unlimited Music subscription management assistance can be coordinated through your local Nokia support at this page http://www.nokia.com/global/support/locations
    Good luck

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    everytime when I try to download music from nokia music store it always shows that there is activation problem saying that my mobile is already registered with nokia music unlimited subscription....naw I cnt download any songs with my lumia 710....someone please help me....

    Hi,
    Welcome to the forum!
    You may check this link for the explanation related to your concern:
    http://discussions.nokia.com/t5/Music/Activation-problem-in-lumia-510/m-p/1863660/highlight/false#M2...

  • Problem me nokia music unlimited subscription

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    Moderator's Note: The email address was edited out. Please do not publish personal information in a public forum.

    You need to contact your local Nokia helpline to resolve the issue ..You can do so thru' 'Nokia Support' tab at the bottom of this page..then click 'Contact' at the bottom of the page that follows..and finally 'Contact Support' to reach different channels thru' which you can contact ...

  • Nokia music unlimited subscription pack

    The nokia music unlimited subscription pack is not getting activated on my new lumia 520. I have signed in using nokia account. Please help

    Hi abhimonu2011,
    Welcome to the Nokia Support Discussions!
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  • Nokia music unlimited subscription merged

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  • Nokia Music Unlimited Subscription Problem

    Hello...i need ur help frnds..i have nokia lumia 610 n nokia account too bt when i alwayz fo to subscribe for nokia music unlimited subscription it alwayz shows cant connect right now try after sometime.it happening from last 4 dayz.before that it worked well.need help. Reply expected..
    Moderator's Notes: This post was edited and was given a more appropriate subject. 

    hi mate,
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  • Nokia music unlimited subscription issue

    Hi..I bought nokia lumia 720 around 4 month back in india.Now i am in sweden.That time i had unlimited music subscription.But when i tried to download music here it is showing your mobile is already registered with unlimited subsciption .So i terminated my accounts and login with facebook account but instaed of unlimited it is showing you have subsrciption till 7th feb 2014.So let me k now the procedure to solve this issue asap.
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    Hi,
    Firstly, Nokia Music Unlimited offers unlimited downloads for a fixed period, in the case of your Lumia 720 this is six months. It is not indefinite.
    The error must have occurred because your phone detected that you are now in Sweden. All Nokia Music (now known as MixRadio) services are restricted to specific countries according to the licensing arrangements with the record companies. Nokia Music Unlimited India is not available outside India.
    Even if that were not true, unfortunately it was not good to terminate your Nokia Account. When you first activate Nokia Music Unlimited, your phone's factory-provisioned NMU licence is linked to your Nokia Account. You cannot subsequently use that same phone with the NMU service on a different Nokia Account.
    Now that you are in Sweden, however, you do have access to all of the services that MixRadio Sweden has to offer, including free streaming of music mixes, and downloading music from the MixRadio Sweden catalogue,
    If this or any post answers your question, please remember to help others by pressing the 'Accept as solution' button.

  • Nokia music unlimited subscription voucher number

    Hi..... M using Nokia lumia 510 model. May I know how to get the voucher number for Nokia unlimited subscription. I dono wer to find the voucher number so can U help.
    Solved!
    Go to Solution.

    See HERE
    ..but also see THIS and Message 7 there-in ..

  • Lumia 520 has nokia music unlimited subscription i...

    I am getting an error msg that there is problem,with nokia music subscription on your phone(lumia 520 India) that i recently bought.what can i do to solve this.

    Contact Nokia India on 30303838 (9 AM - 6 PM on All days Including Public Holidays)

  • Nokia Music Unlimeted Subscription: failed registr...

    I bought my lumia 620 on July 2013,, i used a new Nokia account to activate the Nokia Music Unlimited Subscription,, it worked and downloaded music oftenly,,, later this month i accidently logged in with my old Nokia account which i used for ovi stores in my X2-01,, every time i logged in it shows error in Registration,, i diagnosed the problem and again switched to my real Nokia account,, still this error continues..

    Hi,
    I am also facing the same problem when I updated Nokia Music version: 3.6.99.508 , I then updated Nokia Music to the next version 3.7.3.607 today Yet it is saying 'not saved'.
    So the problem seems to be not from that update alone.
    Please suggest if you had found some solution for this issue.
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    Moderator's note: Personal information are not allowed on this Forum. (Full Name removed).

  • Lost Ovi Music Unlimited subscription after migrat...

    Hello
    As it seems there are some confusion around to what the experience is when logged in to Ovi Music Unlimited, I have taked some screenshots which I hope illustrate the difference between having an active Ovi Music Unlimited subscription and being a A la carte customer.
    If you are still having issues after logging in to your account with not being able to download music for free, please take a screenshot which shows product prices and your username (like image 2 in the document) and contact Nokia Care. Be prepared to send them this screenshot, together with your username and you IMEI number.
    http://www.nokia.com/support
    Attachments:
    Illustration of the difference between OMU and ALC.pdf ‏88 KB

    After all the changes Nokia applied to Ovi - that I used to download music only - I lost the list of downloaded music and some credit I had. Could that be restored?
    Hugo

  • Ovi Music Unlimited Subscription Extension

    I have 25 GBP of credit in my Ovi Music account, and my Ovi Music Unlimited Subscription ended on Nov.4th. I am trying to extend my subscription for another 6 months (17.99 GBP?) using that 25 GBP credit, and cannot figure out how to. Can anyone help me? Thanks :-)

    After all the changes Nokia applied to Ovi - that I used to download music only - I lost the list of downloaded music and some credit I had. Could that be restored?
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  • You can't use this mobile for Nokia Music Unlimite...

    I have just purchased a Nokia 5130 XpressMusic mobile phone which came with music.  I have previously had a similar phone which came with music which for the last year I have been using.  That unlimited downloads has now expired. 
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    Many thanks,
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    Hi Tania,
    Like @petrib mentioned you should be able find local Nokia Care details behind that Contact us -link up right in this page (or if you tell which country you are in I can check the details for you).
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  • Nokia Lumia 800 & Nokia music unlimited

    Hello!
    Does Nokia Lumia work with Nokia Music Unlimited? Lumia appears in my Nokia music player ok and I changed
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    It is that simple. When you log in to Nokia Music from the Lumia, you are logging into the version of Nokia Music where you buy tracks/albums invididually with credit you've purchased.
    Even if you with some other phone model with the Nokia/Ovi Music Unlimited (or Comes With Music) might have been able to log into to the store with free/unlimited music.
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