Want to try trial for Premiere Pro but for some reason the apps tab says "download error please contact customer support"
Want to try trial for Premiere Pro but for some reason the apps tab says "download error please contact customer support"
Kbubello for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
Similar Messages
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I am using a mac
I want to sign up for a subscription to adobe cc. I have recently used fully used my 30 day trial, and when I decided to purchase it, my creative cloud desktop app wouldn't let me. It kept saying I had no internet connection (I tried a few different internet connections to be sure it wasn't my internet). I then uninstalled the creative cloud, as well as all the products. For a while I kept getting error 201, and 207 when I tried downloading the cc app again.
I have now used a mac cleaner to fully remove adobe. When I tried to download it again, it downloaded fully. But when I click on the apps tab, it says 'Download Error'.
Please help!!!! I need to complete a school assignmentBrittney2_lee from your post it sounds like you are receiving a variety of download errors. You can find details on how to diagnose and resolve download errors at Error downloading and installing Creative Cloud application. You are welcome to update this discussion if you have any questions regarding the steps listed within the document.
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after my trial version, i bought a month licence for premiere pro, but i cant get the serial number to activate it
There are no serial numbers for CC plans.
Sign in, activation, or connection errors | CS5.5 and later
Mylenium -
I am using Mac, I have downloaded the Creative Cloud but when it comes to downloading an App, in the Apps tab a "Download Error" comes up, saying I should contact customer support. Any help will be appreciated.
sign out and then back in to your cc desktop app.
if that fails to resolve the problem, Sign in, activation, or connection errors | CS5.5 and later -
My Creative Cloud wont show the Apps, it says download Error contact support. And on the Home Menu on the creative cloud for MAC desktop it just loads and loads and never stops. Help please!!
Hypesuh I would recommend reviewing both Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html and Creative Cloud app doesn't open and hangs on spinning progress wheel - http://helpx.adobe.com/creative-cloud/kb/creative-cloud-app-doesnt-open.html as it appears both documents are applicable towards the difficulties which you are currently facing.
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I'm trying to download the trial for adobe indesign but it keeps failing and saying 'download error, please try again or contact customer support (49)' Can anyone help? I'm using a laptop on windows 8
Rachelh20713544 for information on how to resolve download errors please see Error downloading Creative Cloud applications - http://helpx.adobe.com/creative-cloud/kb/error-downloading-cc-apps.html.
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I got this error message when I want to activate the CS6. The error message is "We are unable to validate this serial number for CS6 Design and web Premium. Please contact "Customer Support ""
Hi islandschool,
Please try the suggestion given in the link:- http://helpx.adobe.com/creative-suite/kb/unable-validate-serial-number-ccm.html
Regards,
Sarika -
I Just installed Crative Cloud Lightroom try-version but when i open the program it say "An error occurred when attempting to change modules." ?
Try giving permission to Lightroom folder under
/Users/[user name]/Library/Application Support/Adobe
Steps
Click on Finder and on the menu bar ( top side the of the screen) click on Go > Go to,folder
In the window type exactly ~/Library and click on Go
Open Application Support > Adobe and right click on Lightroom folder and select get info
Under sharing and permission Click on lock and unlock it
Click on + add your current user name and administrator if not added
Then give Read and Write permission for Admin, system, everyone and (your user name)
Click on gear icon and choose apply to enclosed item
Then Click on Lock
Launch Lightroom and check. -
I have upgraded the new ios for iPod Touch but i lost all the apps i bought! How can I take my apps back?
just click buy it will say u have already purchased the app u can downloasd it again for free
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Trying to purchase an app on the ipod after the upgrade to 5.1.1. Asking for security info, but after we answer the questions, we get "An error occured. We couldn't save your changes" on security info screen. HELP!
Us too! We've answered the questions and then get "An error occurred. We couldn't save your changes". Now what? We have a balance in the itunes account that it seems cannot be transferred. What next?
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Trying to update creative cloud, comes error: The installation program could not access the important files / directories. Try to run the installer again. (Error code: 43), please contact customer support. The same error comes updating Muse. Mac 10.9.5. What shall I do?
Alauda_positos I would recommend reviewing your installation log files to determine the exact directory which the installer is unable to access. You can find details on how to locate and interpret your installation log files at Troubleshoot install issues with log files | CC - http://helpx.adobe.com/creative-cloud/kb/troubleshoot-install-logs-cc.html. You are welcome to post any specific errors discovered to this discussion.
For information on how to adjust file permissions please see Error "Exit 6" or "Exit 7" | Install log | Read, write, system file errors | CS5, CS5.5 - http://helpx.adobe.com/creative-suite/kb/error-exit-6-exit-7.html. -
For some reason the "Basic" tab is missing in my Develop folder when trying to edit using LR5..? Plz Help
Right-click (Mac Cmd-click) on another panel header such as "Tone Curve". Make sure there is a checkmark for Basic as was all other panel sections that you want displayed.
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I enter my redemption code and click activate but this error message keeps coming up."We're sorry. Something seems to be wrong on our end. Please try againlater. If this continues to fail, please contact Customer Support."
contact adobe support, https://helpx.adobe.com/contact.html
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I am trying to install Photoshop Elements 12 but it won't accept the serial number and tells me to contact customer support. What do I do?
Designerdan21 are you still facing difficulties utilizing your serial number for Photoshop Elements 12? If so then please contact our support team at Adobe - Contact Support – Download and Installation. I would also recommend reviewing Find your serial number quickly - http://helpx.adobe.com/x-productkb/global/find-serial-number.html.
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I have problem with buying in games , I got the massage that the purchased can not be completed , please contact iTunes support.. I need help for my case please
http://www.apple.com/support/itunes/contact/
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