WAP121 connceted to network printer (fails)

Bought multiple WAP121s which are physically connected via CAT5 to the Ethernet NIC of a printer. Printer is in a warehouse with no Ethernet cabling -- but there is a wifi signal provided by a Cisco wireless router -- which is why we got the WAPs -- so PCs could get their jobs sent to the printer via Wifi > WAP > printer NIC.
Problem is the printers only stay visible on for about 15 min or so -- then disappear. Only way to get them visible again is to do a powercycle on the printer (not the WAP121). Then it stays visible for for another 15 minutes or so -- then disappears. If a Workstation sends a continues (-t) ping to the printer IP -- the printer will stay online and get print jobs.... but if activity is idle for 10-15 minutes... it disappears (power-save is off on the printer).
Firmware on WAP121 is current.
What setting on the WAP could be enable to keep the printers alive? have been trying to operate in bridge mode... What is the "best practice" here for connecting a printer to a WIFI via these WAP121s?

Good morning
Hi Steve, thanks for using our forum, my name is Johnnatan and I am part of the Small business Support community. I recommend you to change the MTU value of your device, probably the package size is too big and the device get with out connection. however the wireless signal could has interference, so here I share a document about common problems: https://supportforums.cisco.com/docs/DOC-29821
I hope you find this answer useful,
*Please mark the question as Answered or rate it so other users can benefit from it*
Greetings,
Johnnatan Rodriguez Miranda.
Cisco Network Support Engineer.

Similar Messages

Acrobat XI: Printing to networked printer fails without error message

I'm using Windows 8 Professional.
When I use Acrobat XI Professional or Reader XI to print to a networked printer, Acrobat and Reader throw up the Progress dialog, showing the document is getting spooled. However, nothing appears in my printer's status window and nothing gets printed. There are no error messages.
When I use Windows 8 Pro's Reader app to print to the networked printer, it works just fine.
I thus have a workaround, so not all is lost.
However, how do I diagnose why only the Adobe applications on my computer can't use the networked printer?
-- Tim
Timothy J. McGowan

Thanks for the advice.
The problem is not solved. This is what i have tried.
Attempt 1.
Log-in as Administrator via "CRTL-ALT-DEL" twice at the Welcome window.
"Repair" Adobe Acrobat XI Pro installation.
Same failure as described earlier.
Attempt 2.
Log-in as Administrator via "CRTL-ALT-DEL" twice at the Welcome window.
Uninstall Acro XI Pro.
Run : acrobat_ittools_cleaner_p1_040612.zip
Log of "cleaner" shows deletion of very many, but ot all, Registry Acro-associated keys.
At end of uninstall and cleaner processes, re-start machine.
Log-in again as Administrator via "CRTL-ALT-DEL" twice at the Welcome window.
Disable Norton 360 and Webroot Secure Anywhere prior to Acro XI Pro installation.
Re-install Acro XI Pro (this time, for "Default" choice, as opposed to "Complete" in previous installs.)
Outcome: NO Adobe PDF printer. HOWEVER, both during the "Repair" and re-install processes, a message did flash: "Creating the Adobe PDF Printer".
Both Repair and re-install: The Adobe PDF printer is not listed under "Manufacturer" when "Add Printer" is executed (see image below).
Proceeding via "Have Disk", C:\Program Files\Adobe\Acrobat 11.0\Acrobat\Xtras\AdobePDF\AdobePDF.inf, yields the failure to install the driver previously described, for all ten (10) instance of the Adobe PDF Converter options.
Thanks for any insights.

Canon MF4370 network printing fails after 10.6 upgrade

Have been using a Canon MF4370dn printer for the past year with a desktop PC, notebook PC and two MacBook Pro. Printer was connected via Ethernet cable to our AT&T wireless router. MacBook Pro running 10.5.x was able to print via AirPort WiFi just fine. After upgrading to 10.6 and replacing the router with an Airport Express I discovered both MacBooks are no longer able to print via the network. I have tried several solutions posted on this board for various Canon UFRII printer problems, but nothing is working.
Here are some relevant setup and diagnostic details:
* Mac OS X 10.6.5
* Firewall is turned off
* Canon UFR II v2.20 driver (followed prior version uninstall procedure from manual multiple times)
* Added printer first via Bonjour, then via IP address and LPD
* Able to access printer management interface via web browser
* Able to print from desktop PC via Ethernet cable and from laptop PC via WiFi
* Able to print from MacBook Pro connected via USB. UFRII print monitor gives error "Cannot monitor this printer with the current connection."
* Unable to print from two MacBook Pros connected either via Ethernet cable or Airport WiFi. Print command returns 10322 error "Cannot communicate with the printer" and UFRII print monitor gives error "Printer not responding."
I would appreciate any additional ideas!
Thanks in advance.

Hello and welcome to Apple Discussions.
First of all I would like to complement you on the work you have done so far. Under most situations I would have expected you to resolve your issue with all that you have done.
The clue for getting this to work is the UFR2 Printmonitor. Once it can communicate with the MF then the driver will function.
From your information I believe that the UFR2 Printmonitor could be still looking for the previous setup when the MF was connected via the AT&T router. When you manually delete the UFR2 driver including "UFR2.BG.plist" this does not work correctly when the service is still running. You will see the 'UFR II Backgrounder' service via Activity Monitor.
So I suggest that you open the UFRII Printmonitor and then click on the Printer menu. You may see the MF4370dn with a USB icon next to it from the previous USB connection. And it should also show the MF4370dn with a network icon next to it. What you want to do is update this network 'link' to the current network connection and that can be done by pressing 'Search for Printer'. Nothing will be visible on the display when this completes so leave it a couple of seconds and then open the UFRII Printmonitor > Printer menu again. If you now select the MF4370dn entry shown with a network icon this should now show a connection to the printer rather than a not responding error. If this does work then you can exit Printmonitor and try printing.
If it still fails to print then delete the MF printer queue and manually remove the UFR2 driver files again, this time adding the extra step of Force Quitting the UFRII Backgrounder service via Activity Monitor. Then restart the Mac and run the v2.20 UFR2 installer again and then add the printer via LPD.
See how that goes and reply if needed.

Hp Laser Jet 1020 network printing fail over win7 and Vista

Printer prints fine when is connected to computer trough USB but when shared over the network between Vista or 7 and another PC tries to print. Jobs stays in the queue labelled 'Printing' but nothing happens.
Printing over the network only works when 'Print Spooler' is manually stopped and then restarted on the PC the printer is connected to for each job!
Printer used to work fine under XP with network sharing.
On local and networked PC, the printer use port "USB001"
Searching trough many forums i found this problem sill remains unsolved for 1020 and some other printers.
I have to admit that i had test all available versions of a driver.

Have you tried to setup the Local Port using, \\Win7Computername\Printername on the other computer?
Please mark the post that solves your issue as "Accept as Solution".
If my answer was helpful click the “Thumbs Up" on the left to say “Thanks”!
I am not a HP employee.

Installation fails connecting to network printer

Installed new motherboard, processor Phenom II X4, memory into system. I installed:
Win XP Pro SP3
Windows Firewall disabled; no third party AV, firewall software (brand new OS install)
Connecting to Dlink Gigabyte switch DCS-2208
Printer Officejet Pro 7780
Printer Software Version: Full and Basic 8.0.2
Static IP address set on printer.
During install after select to install a wired connection, the software discovers my printer. After selecting next button it fails when installing to software with a big red "X"
In the installation error log: CSLPInterface:: InstallDevice caught in exception, Exception from Service 0x8007000D
Run: Driver UI Plug-In exits returning 50
exit code=50
Any ideas
Thanks

T,
I'm curious if you ever got this resolved. I'm having the same problem with a Photosmart C5180.
It all started because I couldn't scan, so after resetting everything (laptop, printer, switch, router) and it still not working- I decided I'd just reinstall the software. I decided to download the latest software from hp's site, uninstalled the old software and installed the new software. I select Network Printer, it finds the printer and then proceeds to install the device - where after 70 percent or so, it fails out providing me the error:
Now Launching=X:\hpzdui01.exe -1 XXX -f X:\FIVins??.DAT
CSLPInterface::InstallDevice caught in exception, Exception from Service 0xE0000228
RUN: Driver UI Plug-In exits returning 50
Exit code=50
Which is similiar to yours, the only exception of course being the Service ID.
I've run a L3 and L4 uninstall but still get the same problem. I've deleted all TCP printer ports since the uninstall didn't delete them, thinking that may be the problem and it wasn't. I searched for the Service number it lists above in the registry and didn't find it. Tried installing by right clicking on the exe and selecting Run As Administrator. None of these fixed the problem.
I've been chatting with HP support online (3 times) and have done the following:
Reinstalled
Uninstalled
L3 Uninstall
Rebooted
Set firewall exceptions for both inbound and outbound
disabled firewall
disabled antivirus
reinstalled
uninstalled
powered off printer
unplugged network & power supply
pressed the power button on the printer for 30 seconds to deplete the stored power in the capacitors
powered the thing back on
Verified network connectivity by going to the printer web page
reinstalled
uninstalled
Uninstalled using Windows Install Cleanup utility
reinstalled
uninstalled
L4 uninstall
rebooted
Turned off my wireless connection on the laptop, plugeed into wired connection
reinstalled
uninstalled
Finally was told it was a problem with my laptop and politely asked if there was anything else they could help me with.
I believe its a problem with their software since my laptop shows no other signs of issue and the printer works on another laptop running Vista Home Premium (just like mine) with no issue. I was printing ok before the issue but for some reason had an issue with scanning leading to this problem.
Kind of makes me want to go out and buy a multi-function from a different manufacturer.
What a waste of time!
If you've been able to resolve your issue, please let me know what you did. If anyone has any ideas, I'd be appreciative if you could let me give me some idea as to what to try next.
Regards,
Dolfan234

Xerox workcentre 7225 print driver fails while searching for networked printer

HelloJoe,Thanks - So I took those steps and the printer is created as a local printer using a TCP/IP port with the proper IP address for that printer. It appears I can get to its property pages. But when I try to print, the job goes to the queue and it just hangs eventually timing out and it shows error for printing that document... I can ping the IP adddress from the PC and it returns pings. ?

This unit is working fine from several other PCs, WIN 7 and WIN XP, in the building. Installing on a WIN7 64 bit PC. During the installation it starts to look for the networked printer and stops, posting the message - [ Xerox windows common installer has stopped ] , then installer just hangs. I have uninstalled and tried the following versions with the same error - Date: 2 Jun, 2014Version: 5.351.8.0.0Size: 17.7 MBFormat: EXEand tried Global Print driver Date: 15 Dec, 2014Version: 5.404.8.0Format: WWW NOTE - I even tried a manual driver installation which appears to work but the printer fails to print - returning a print error and cancels the job. Help,Jim

REP-1849: Failed while printing : Problem while printing on network printer

I am getting this error message while printing the report on Network Printer.
"REP-1849: Failed while printing"
Reports Server is not installed on my machine.
On shared printer, it has no problems.
Platform is Win2000. Report Builder 6.0.8.11.3
Plz help !
Thanks in advance !

Try the following if your printer is a network printer
1. Add Printers - select Local Printer
2. In the Add Printer wizard, select "create a new port" option and select "TCP/IP" as type
3. Write the IP address of the network printer in the "Add standard TCP/IP Printer Port wizard". The port name becomes IP_<ip addr>. Click Next.
4. Select the printer and printer type in "Add Printer" wizard.
5. Select a driver and Write a printer name. This completes the setup. Use this printer name to print from Oracle reports.
Hope this helps..
Yogesh
I am getting this error message while printing the report on Network Printer.
"REP-1849: Failed while printing"
Reports Server is not installed on my machine.
On shared printer, it has no problems.
Platform is Win2000. Report Builder 6.0.8.11.3
Plz help !
Thanks in advance !

HT3049 Why do I keep getting "Connection failed: NT_STATUS_BAD_NETWORK_NAME" when trying to print on Windows networked printer over wi-fi?

Why do I keep getting "Connection failed: NT_STATUS_BAD_NETWORK_NAME" when trying to print on Windows networked printer over wi-fi?

If I run the following (on the machine I'm trying to set up the share)
smbclient -L localhost -U%
I got the following output
Connection to localhost failed (Error NT_STATUS_CONNECTION_REFUSED)
so I thought it might be something incorrect with the iptables side of things, however I haven't really touched that at all and it seems to look correct
iptables -nvL
Chain INPUT (policy ACCEPT 667 packets, 79977 bytes)
pkts bytes target prot opt in out source destination
Chain FORWARD (policy ACCEPT 0 packets, 0 bytes)
pkts bytes target prot opt in out source destination
Chain OUTPUT (policy ACCEPT 157 packets, 20724 bytes)
pkts bytes target prot opt in out source destination
So from my (very little) knowledge this appears correct (I think)... However it appears that something is blocking access somewhere.

Wireless and network printing transcript for Meet the Experts

On March 16th, HP hosted its first online chat event on wireless and network printing. Below is a transcript of that session.
I am in the process of planning the next chat event. I would love to hear what topics would interest you, what day of the week and time is best for you, and if you think an hour is too long.
So, if you get a minute, please let me know.
Here's the transcript:
SiobhanF-HP: Welcome! Cameron, Craig, David, and Jim are ready to tackle your questions.
SiobhanF-HP: Just to remind you if you want to ask a question, you must be a member of the HP Support Forums. If you want to join, go here https://passport2.hp.com/hppcf/createuser.do
nc256: Do I need a wireless router to hook up my wireless printer?
CameronL-HP: No, but most people will want to do it this way. You can use a feature called an ad hoc connection to avoid using a router, but it is only covered under an older standard that is slower and less secure. Also, without something to route traffic between the local network and the internet, you cannot get an internet connection. Using a wireless router makes setting up a wireless network easier, and it will generally make the network work better too.
jest1: I've seen some hardware in stores for a "print server" hardware device that attaches to a network. Is this something that I need in order to run a printer over a network?
CraigB--HP: Not if you have a printer that has a network connection built in. Many models of HP computers are ready to be connected directly to your wired or wireless network.
katiepage: How can I print when I am using a VPN?
DavidH-HP: VPN connections generally hide the rest of your home network to increase the security of the VPN connection. A printer on the network isn’t a security threat but the VPN doesn’t know that. It just hides everything just to be sure. That means that when a VPN is active you need some way to connect to the printer other than your home network. Bluetooth, USB, and even printing to a thumb drive and plugging that into the printer are all ways of getting your print job to the printer that don’t go through your home network.
SiobhanF-HP: If you have specific product questions, the more information you give us the better we will be able to help you. Getting your exact model number; any error messages; a description of your wireless network including what kind of security you have, what wireless-devices are connected to your network, and your IP address will go a long way to helping us answer your question.
MelissaP: Why would I want a wireless printer?
CraigB--HP: The main advantage of a wireless printer is the ability to place the printer somewhere in your home or office even if this is not near your router or computer.
Deltan: What is the maximum distance I can have between my router and my printer?
CameronL-HP: It does depend on your environment. Without interference about 25 feet. Walls and floors and other objects can reduce this. The types of walls are important. For example, mirrors and outdoor walls will greatly reduce the indoor range.
jest1: Is there a preferred wireless router type or brand for wireless printing compatibility? We are using a Linksys 802.11g router in my home.
JimB-HP: In general, any wireless-router from a name brand manufacturer that has been Wi-Fi certified is compatible with our printers (look for the Wi-Fi logo). We use Linksys in our lab with great success.
nc256: Are there any digital cameras that can send directly to an HP wireless printer for photo printing?
DavidH-HP: Many printers support a feature called Pictbridge. If the camera and printer both supports this feature, the camera can be plugged directly into the printer to print photos. Or are you asking about printing over a network connection?
KevinW: I keep hearing that you shouldn’t use default settings for a network. Why?
CraigB--HP: There are three reasons not use default settings: First, wireless-routers do not have any wireless security enabled by default. Second, you will be using a common network name in which case you may connect accidentally to your neighbor’s network. Third, your wireless-router is accessible by inadvertent guests who may change the configuration of your wireless-router without your knowledge or use your internet connection without your permission.
Bodie08: I have an HP Lan attached printer and Windows XP on my home network. Is there a known setting (Firewall/port/other) or patch to address the issue of hpqtra08.exe hanging on Windows XP Shutdown? A number of us in the forum have identified this issue. Thanks!
DavidH-HP: This problem has been seen in the past but there were attempts to address it. Have you checked to see if there is a later release of software available on the web? (hp.com)
ZhuLee3: How old is wireless printing technology? I noticed all the experts have around 20 years of experience with it, was there wireless 20 years ago?
JimB-HP: Wireless printing first appeared with the introduction of the 802.11 standard in late 1990's. HP has been making wireless printers since 2003.
lpeterson123: What makes wireless so flaky at times?
CameronL-HP: There are lots of reasons. Wireless signals are affected by distance, walls, metal objects, and other wireless devices like cordless phones. However, most of the problems seem to be from how the network or how security software is configured, and these can also cause things to fail only occasionally or in certain situations. Having a good wireless connection between a PC and printer involves several hardware devices and lots of software made by different companies that all have to work together; if something is not quite right in any of these things then the whole solution looks flaky.
Bowman16: I use a Mac, are there any features that would not work if I was to set it up for wireless use
DavidH-HP: All the features will work on a Mac if you install the full HP software solution.
jest1: Thanks for the answer on the router question. The next question, then, is to ask what would be a recommended consumer-grade wireless-enabled printer (or series) just so I can start my research.
JimB-HP: Any of our Photosmart or Officejet wireless printers will work with Wi-Fi certified wireless-routers. Our price points really have more to do with how much printing you do. In general, our more expensive printers cost less per page than our less expensive models.
Bodie08: Why would I choose "spooling" on my PC over "direct connect”?
CraigB--HP: In general, spooling allows you to use your program sooner than printing directly.
ZhuLee3: Jim: What is it like to be an "HP Printing Expert"? What kind of stuff do you get to work on, on a day to day basis?
JimB-HP: I really like my job -- I've always been a radio enthusiast so working on 802.11 technology is really a dream job for me. I'm also fortunate to work with a great team here in Vancouver, WA. More importantly, I like designing equipment that people use in their everyday lives.
TEACHER1: Recently I changed routers, now I am unable to print wirelessly, even though the SES and wireless network light are steady on my Deskjet 6980 printer. What is the solution? Thanks.
DavidH-HP: The wireless light indicates that the radio is on but does not indicate that the printer is connected to the network. First check that the printer is connected to the network by printing a network configuration page from the printer.
AgentRed: I get my internet with a Verizon wireless broadband card. Someone told me that wouldn't work with a wireless printer. Is that true?
CameronL-HP: Our wireless printers use the 802.11 b, g or n standard which is not compatible with the wireless cellular standard. It would be like trying to connect to a wireless network using Bluetooth. They are different wireless technologies.
DavidH-HP: Regarding the Verizon card, it is true that you cannot connect the printer over the Verizon connection, but as long as your laptop has Wife you can print to the printer over WiFi at the same time that the Verizon connection is active. This should not be a problem.
jest1: Is there a "minimum" internet connection that is recommended for wireless printing? We live a bit far from the DSL CO so our connection is sometimes flaky. I would guess that incoming speed shouldn't affect my local wireless LAN but I want to ask it anyway
CameronL-HP: There are 2 parts to your home network. 1 is your wireless router which manages your local network equipment, then your network connection to the world wide web which your DSL provider gives you. The connection speed of your local network is not affected by your internet connection speed.
Bowman16: Are any HP printers 802.11n? I do not want to add an 802.11b,g to my network and cause it to slow down.
JimB-HP: Currently, our printers comply with the 802.11g standard. We are investigation the emerging 802.11n standard.
ZhuLee3: Will there be a transcript of all the questions and answers from this chat available for viewing after the session? I think I missed some questions at the start.
SiobhanF-HP: The chat event begins when you joined. Sorry that you can't see what was said before you joined. I hope to have transcript posted tomorrow or on Wednesday at the latest.
nc256: Where is the future of printers headed? Does HP have any interesting plans with printing technology? And what’s your opinion on whether or not color laser printing will ever approachthe photo realism of ink jet color?
JimB-HP: The future of HP printing will be characterized by wireless connectivity to not only computers but to mobile internet devices. In fact, as mobile devices become smaller (think phone or netbooks), the need to print from your mobile device might become more relevant.
jest1: Am I able to print from my iphone to a wireless printer?
CraigB--HP: You can print photos from your iPhone to HP wireless printers and it works great in my experience. Go to http://www.hp.com/go/iprintphoto to get the details.
TEACHER1: Thank you. I printed a page. It shows that wireless is disconnected.
DavidH-HP: Then you just need to input the wireless settings from your new router into the printer. If your printer does not let you input the settings from the front panel, you can use the CD that came with the printer or downloaded from hp.com to configure the printer again ( look for the option to "add a device" ).
ZhuLee3: Question about security... if I get a wireless printer, what’s to prevent other people within range of my printer, from adding it and printing documents? How is this configured on the actual printer?
JimB-HP: The simplest way to secure your printer is to enable WPA-PSK security for your wireless network and to use a security pass-phrase that is at least 12 characters long. This configuration is very safe from intruders for the foreseeable future.
CameronL-HP: It' is also a good idea to use a unique network name, also called an SSID.
carolj: I have a photosmart C7180 and I have it hooked up to my laptop (windows vista) when the setup completed the printer was put in networking instead of printers and I cannot access it or move it out of there. What do you suggest?
CraigB--HP: You might need to uninstall and reinstall. Before doing this, make sure your get the latest driver from the HP support at: http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?product=1153754&lc=en&cc=us&dlc=en&lang=en&cc=us This is also where you can get a copy of the instruction book.
wizll: Hi, I haven't done much research in wireless printing, but I'm interested as I currently have my printer set up the old fashioned way where it's connected to a networked PC, but if the PC is off I can no longer print, which is obviously inconvenient. Do hp wireless printers have a web gui you can connect to once it's on the home network, or is it simply all done from the printer's interface. I've seen some old wired network printers that only use the printer's ui and that seems like a clunky use.
DavidH-HP: Yes, the HP printers which have networking built-in have what we call an "embedded" web server which allow you to configure settings, check status, and have many other features; on some models you can even scan using the embedded web server.
nc256: Jim: Will color laser printing ever reach ink jet quality for photos?
JimB-HP: While never is a long time, inkjet printers will, for the near future, output higher quality photos.
katiepage: If I'm at home, connected to my office network via VPN, can I access my office networked printers?
CraigB--HP: Yes, when you are connected to the office VPN, you can print to your office printers. However, you will not be able to print to your home networked printers while you are connected to the VPN.
jest1: If a friend comes over to my house with their laptop and needs to print something, are they able to do this just by authenticating with my wireless LAN (assuming I have a wireless printer set up)?
CraigB--HP: In addition to authenticating to your network, you friend will also need to install the printer driver for your printer.
jpszambelan: Is there a wireless USB device of some kind I can connect to my printer if there is no network connection already built in?
JimB-HP: HP sells an accessory that adds Wi-Fi capability to your USB printer (see http://www.shopping.hp.com/product/printer/inkjet/wireless/4/accessories/Q6236A%2523A2L) Also, many higher-end wireless-routers allows USB printers to be connected to them to allow sharing of the printer from the network. Note that this solution often limits you to just printing and not scanning from the network.
rockwoodchev: It seems that my computer can find my printer, but my printer can't find the computer, so that "Scan to computer" won't work. What do I need to do in order to fix that?
DavidH-HP: This can be blocked by security software running on the PC (such as a personal firewall). Make sure that your firewall is configured to allow communication on your local network. You can also unblock specific ports, but the easiest way is often just to allow communication on the local home network. The specific setting varies from firewall to firewall.
SiobhanF-HP: We are nearing the end of our chat session. We only have time for 3 more questions. If we did not get to your question, please post it on the Networking and Wireless board in the Printers and All-in-Ones forum. http://h30434.www3.hp.com/psg/board?board.id=Networking
SSPatrick: Is it possible to print wirelessly to the same HP printer using both a PC and a Mac?
JimB-HP: Yes -- I do this in my home. I have both Macs and PCs on my network without any trouble.
Bowman16: Any plans to do this again?
SiobhanF-HP: Yes we are.
ZhuLee3: Do all of the experts hang out on the HP community? Will we see you posting there after this?
DavidH-HP: Oh yes, whenever time permits. In addition to trying to help people, I learn things too.
JimB-HP: I'm known as Wi-Fi-Guy on the support forums. I hang out there often helping where I can. It helps me be a better designer.
CraigB--HP: I monitor the forums looking for problems to take back to the development lab for investigation. To date, I have only posted one reply.
CameronL-HP: I haven't been involved in the past but expect to be more involved in the future.
SiobhanF-HP: We only have time for one more question. If we did not get to your question, please post it on the Networking and Wireless board in the Printers and All-in-Ones forum. http://h30434.www3.hp.com/psg/board?board.id=Networking
ZhuLee3: Thanks for setting this up!
SiobhanF-HP: The transcript will be posted on http://h30434.www3.hp.com/psg/board?board.id=Networking
TEACHER1: Thank you all for conducting this session !!!!
jest1: Is there an OS limitation to print wirelessly?
JimB-HP: All the OS versions supported by the printer as supported wirelessly. In general, we are compatible with Macs, Windows and Linux.
SiobhanF-HP: We are ending the chat event. Thank you for coming. We hope you found it worthwhile. I will be posting a transcript of the event in the Networking and Wireless board in the Printers and All-in-Ones forum. We will be hosting future Meet the Experts chat sessions on a variety of topics, so please tell us what you thought of the event and how it could be improved. http://h30434.www3.hp.com/psg/board/message?board.id=Feedback&thread.id=525
Live Forum Closed
Message Edited by timhsu on 03-18-2009 05:39 PM
Message Edited by timhsu on 03-18-2009 05:43 PM
I work for HP, supporting the HP Experts who volunteer their time and technical knowledge to help others.

I expected this to be released quite earlier. But now that it's in process, I'll wait patiently.
Make it easier for other people to find solutions, by marking my answer with \'Accept as Solution\' if it solves your problem.
Click on the BLUE KUDOS button on the left to say "Thanks"
I am an ex-HP Employee.

Unable print scheduled report on network printer using BOEXI 3.0

Hi,
I'm unable to print a scheduled report on network printer using BOE XI 3.0. I get the following error
Error Message: Error in File ~ce6a054be1a25b52.rpt: Request cancelled by the user. ]
Has anyone encountered this kind of problem and know what the solution is?
Thanks,

Hey Falk,
Thanks for the response.
I can print on a network printer after I changed 'Crystal Reports Job Server' to run under a user account that has privileges to access the printer.
To answer your questions regarding the problem:
>Can you schedule the report successfully ?
>>Yes I was able to schedule the report successfully
>Can you print the report successfully?
>>NO the scheduled task would fail with the error message as posted above.
Thanks,

Desperately need help with a networked printer and SMB sharing for windows

Complete xServ newbie here. I'm a windows/novell admin, with limited experience in Unix and Linux.
Against my advice, a client of mine that owns a small office of 20 people bought an XServG5 to act as a server for 20 mixed Windows PCs. File sharing services are working fine. I've created the users, set up groups and rights - that's all good.
I cannot get an SMB shared printer to work from the windows machines. They run through the network printer install just fine, it shows up online, etc. However, when print jobs are submitted they DO show up in the printer queue on the server, sit there for a while, and then get moved to the completed box.
They never print. There's not any indication that the job is even submitted to the printer. I can print to the printer just fine from the server itself, but the windows clients don't work, but they don't return an error message.
Print services are running on the server, I've configured the printer name to be less than 12 characters for the share, and indeed it does pop right up during the "add network printer" routine.
Ideas? I'm not even sure what questions I'm supposed to be asking, such is my ignorance of the OS. I do know that I followed the documentation to a T, and according to Apple this should work.
Thanks in advance for the help. I'm extremely frustrated.

We have the same problem. Our printer worked for about 2 years but failed similar to yours after a system update.
Can you go into the Windows service, Logs, Printer Service. Copy and paste the log here. What I am looking for is a line like lpr: CANNOTCONNECTCLIENT or something similar to this.
What I expect is that you have a problem where the cups defined printer is not usable. We can't get our problem fixed either - but am just curious if you have the same thing. We reloaded our server, applied all of the update and still cannot get it to work.
Again, I think it stems from the update.

Can't print from a windows pc to network printer

I am having a network printer problem.
I have a Canon printer plugged into the usb port of my Mac-Mini. I can print fine from the Mac to the printer. I have network sharing enabled for the printer.
I have a Dell PC connected to an Airport Express via internet cable as part of my network.
I have bonjour installed on the Dell
Bonjour can see the networked canon printer and will install it as the default printer for the Dell PC.
However, I can not print from the Dell unless I have the wrong printer driver (an HP driver) installed. As long as the wrong driver is installed I can print the first page of a document only.
If I install the correct Canon driver, the printer ceases to function.
I tried connecting the printer to the airport express via usb. Once I did this, I was able to print from the Dell pc with no problem using the correct driver. But then, I could no longer print from the Mac-mini via the Airport Express connected printer. The Mac could see the printer and identify that it was connected via Airport. And the Mac will allow me to connect to the Airport connected printer . But as soon as I trie to print something from the Mac, it fails and gives an error message or pauses and says the drivers may not be correct.
Can anyone help me with this issue?

Detective445 wrote:
I believe that there may not be a solution to this because the printer will only recognize one set of drivers. Since one set of drivers is for the Mac and one set is for a PC It will only work with one machine or the other.
Then you should be able to print from the Mini after resetting the printer, e.g. by turning it off and back on after a short while. But it sounds as if this won't help either, and to be frank, it's not an "acceptable" explanation, either...
So, what's the error message? Unless known, we can only keep guessing:
You've reset the printer system in the Mini? Eventually consider deleting the Canon drivers manually afterwards, and only then add the printer again and re-install its software.
If that doesn't help either, the issue must be a communication problem, meaning I'd recommend to double-/triple-check all comm-related things as well.

I have an HP LaserJet 8150N that I am trying to get connected via ethernet cable directly to my iMac. I always had this printer connected via a network so I don't know if I am able to connect directly with a cable since it is a network printer.

I have an HP LaserJet 8150N that I use for my work and I have had this printer for ever and it is one heck of a work horse! I am trying to get it connected via ethernet cable directly to my iMac. I always had this printer connected via a network so I don't know if I am able to connect directly with a cable since it is a network printer. I have tried to reconfigure the printer using the JetDirect menu giving it a new IP address but still no luck. If anyone could help me through this issue I would appreciate it.

moonlightcaravan wrote:
Second, seeing "connecting" and connection failed is normal. You must click on "Connect As" in the Finder window and then enter the username and password for the admin account on the other computer. That should fix things.
Thanks for responding.
When does clicking on "Connect As" happen in the process above?
After step six? Seven?
After the connection has failed?
Is this the FInder window that shows the icon of the computer you want to copy the file from?
You should see "Connect As" in the Finder near the top right of the window as shown below:
!http://blog.brothersoft.com/wp-content/uploads/2008/11/howto_copy_files_to_or_from_your_iphone02.jpg!

HP Laserjet 4250 Network Printer Connection Issues

Hello
We have a HP 4250 Laserjet network printer set up as a shared printer on our Windows Server 2003 32-bit print server.
We are using the latest PCL 5e 32-bit drivers and have now added the PCL 5e 64-bit drivers to accomodate a new Windows 7 Pro 64-bit Laptop. However, although it appears to pull the driver across properly, it fails to communicate and complete the installation with the following error:
"Printer Cannot Connect Operation Failed' error 0000007e
I have apoplied the hotfix addressed which addresses a similar problem but this made no difference. http://support.microsoft.com/kb/981070/en-gb
Any ideas what I could try next?
Kind Regards
Simon Emms

Hello Tornado1,
The HP Laserjet 4250 is a commercial printer. To have a better chance at finding a solution, I recommend posting in the HP Business Support Forum.
Here is the link to the Commercial Laserjet board:
http://h30499.www3.hp.com/t5/Printers-LaserJet/bd-p/bsc-413
If I have helped in any way, just click the Kudos star on the left. Also, if your issue has been resolved, don't forget to select Accept as Solution

HP Laserjet 1606dn , network printing problem.

Hi all,
I have new HP Laserjet 1606dn. When I setup for USB printing, it can print fine. But when I setup this printer to be network printer, when I order to print 1 page, it always continue printing. I can';t stop printing. I have 5 printers for this model. When I setup another printers, it is still be the same. Anybody can give me the solution. Thank you very much.

I retried the installation from the driver after having cleaned previous installation and having unplugged the printer.
Same problem re-occured
Here the log containing the error
EDC): _PostProgressMessage hWnd=0x60206 msg=1125, param=13074
[11-19-2009 8:22:39:391]- LOG(EDC): Preinstalling inf C:\Users\Admin\AppData\Local\Temp\7zS58EC\HPLJM1005.INF
[11-19-2009 8:22:39:391]- LOG(820): IDLCProgressDlg:nCurrentProgressMsg()
[11-19-2009 8:22:39:391]- LOG(820): msg=Preinstalling the driver files ...
[11-19-2009 8:22:41:216]- LOG(EDC): SetupCopyOEMInf failed gle=2
[11-19-2009 8:22:41:216]- LOG(EDC): PreInstallDriverFiles()
[11-19-2009 8:22:41:216]- LOG(EDC): _PreInstallDriverFiles()
[11-19-2009 8:22:41:216]- LOG(EDC): inf:C:\Users\Admin\AppData\Local\Temp\7zS58EC\HPLJM1005.INF
[11-19-2009 8:22:42:761]- LOG(EDC): DriverPackagePreinstall = -536870141, flags=0x14
[11-19-2009 8:22:42:761]- LOG(EDC): ===>>> ERROR (gle=-2146499837, 0xe0000303): Msg: (null) Context: DriverPackagePreinstall failed
[11-19-2009 8:22:43:775]- LOG(EDC): _PreInstallDriverFiles()
[11-19-2009 8:22:43:775]- LOG(EDC): inf:C:\Users\Admin\AppData\Local\Temp\7zS58EC\HPLJM1005.INF
[11-19-2009 8:22:45:194]- LOG(EDC): DriverPackagePreinstall = -536870141, flags=0x14
[11-19-2009 8:22:45:194]- LOG(EDC): ===>>> ERROR (gle=-2146499837, 0xe0000303): Msg: (null) Context: DriverPackagePreinstall failed
[11-19-2009 8:22:45:194]- LOG(EDC): Diffx Preinstall FAILED, trying SetupCopyOEMInf: C:\Users\Admin\AppData\Local\Temp\7zS58EC\HPLJM1005.INF
[11-19-2009 8:22:45:194]- LOG(EDC): ProcessFailure(3) NEXT=0, BACK=1, CANCELED=2, FAILED=3
[11-19-2009 8:22:45:194]- LOG(EDC): _PostProgressMessage hWnd=0x60206 msg=1129, param=0
[11-19-2009 8:22:45:210]- LOG(EDC): InstallSequencer() step = 4
[11-19-2009 8:22:45:210]- LOG(820): IDLCProgressDlg:nStopCurrentProgress()
[11-19-2009 8:22:45:210]- LOG(EDC): --- PreInstallStep ---
After that he retries to install the driver, but inside the previous install directory.

WAP121 connceted to network printer (fails)

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