Warranty on iphone that has been replaced

I bought an Iphone 5 sprint. It suppose to have warrenty. But when I check the serial number on apple website it says this device has been replaced. The iphone has problem now and does not stay on. I thought I really could use some warrenty just now.
Does that mean I'm screwed again? :-(

usually when you get a replaced phone youll have some kinda warranty if it was replacend by apple or sprint

Similar Messages

  • We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us. iPhone 4s.

    Hi everyone! I have iphone 4s, which was bought about 6 mounts later and has serial number C2*******TD6 and IMEI ****. When i try to check warranty on the page https://selfsolve.apple.com/wcResults.do i see
    We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us.
    And if i try to enter IMEI here i see
    Our records indicate that this product has been replaced. Please provide the serial number for your replacement product to find the support and warranty coverage information. For more information, please contact us.
    Does it means, that I was bought a non exist iPhone? Or it was refurbished? I need an official answer to take them to seller because I was bought iPhone as a new.
    Thank you.
    <Edited By Host>

    Not from Apple reseller( Im apologize, that you right) Seconв question: how can i contact apple via email to get an official answer?

  • Iphone 4s 16Gb model MD239ZA - product that has been replaced

    Hi all Brothers,
    Today i buy an Iphone 4s 16Gb model MD239ZA (Sin) from a VietNam mobile store, I'm not sure about this case :
    When I check the serial number on our apple site support, they showed that :
    We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us.
    Finding your serial number is easy. See how.
    IMEI number checking is also, i dont know this problem and how to resolve it
    Is this result said that I was tricked ? Pls give me some advice, actually now I am very confused.
    Thank bros

    Sorry, but there's nothing anyone here can do to help you. You'll need to go back to the dealer from whom you purchased the iPhone. If they cannot or will not help you, if if the dealer is an authorized Vinaphone or Viettel outlet, it's possible that the carrier can help if you contact them. If, however, the store you purchased from was not an authorized outlet for those carriers, then you purchased from an unauthorized dealer and no one other than that reseller can help you. You quite possibly purchased an iPhone that was stolen or returned as defective and then illegally resold.
    Good luck with the dealer; you'll need it, I fear.
    Regards.

  • When entering my phone serial number it shows "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us."

    Hi,
    I had purchased an iPhone 5 last month and got the OS updated to iOS 7, yesterday.
    The data cable was of very bad quality and when I took it to the retailer for replacement, they said that its not covered under the one year warranty.
    Secondly, I have also been experiencing network coverage issues with this phone. So, I decided to contact apple care through the web. When entering my serial number/IMEI it says, "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us."
    Does anybody have any idea what the reason behind this could be.
    - First time with iPhone and frustrated.
    Briju

    If you purchased the iPhone from Apple or an authorized Apple reseller,
    contact them for assistance. If you purchased elsewhere, go back
    to that retailer and get them to give you a new iPhone or your money
    back.
    If you have checked the serial number carefully and re-entered it
    and that gave you the same error message, contact Apple if purchased
    from Apple or authorized retailer; otherwise you have been scammed
    and need to pursue the matter with the business you obtained the
    iPhone from.

  • We're sorry, but this is a serial number for a product that has been replaced

    Today i bought one iphone 5 but when i check the serial number in self support not exist my serial no is DNPJGFSDDTTR message showing is
    We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us.
    Finding your serial number is easy. See how.
    pls help us... to resolve the issue.

    You are not speaking to Apple. This is a user forum.
    If it's possible, return the phone and get your money back.
    You bought a gray market phone that was reported lost or stolen or was already replaced by Apple and was re-sold illegally.
    It has no warranty.

  • We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us.

    i am going to buy iphone 5 32 gb from some before i bought i check the serial number of that iphone on apple web site to cross check but massage is appering that ......'
    We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. If your information is correct, you may need to contact us....
    can any one tell me what is that mean..... replace what ?

    In most cases, what you said is true...however, this is not always the case.  Take myself for example...
    1: I posted my phone online to sell
    2: Someone saw my serial number and called AppleCare to get a replacement phone
    3: An inferior AppleCare representative bypassed a component validation (check serial number to the device on hand) and approved the replacement under my AppleCare plan.
    4:  After noticing this (about 4 days after it happened) and  a trip to Apple and a call to AppleCare, all was resolved.  My phone is back to being covered under AppleCare+
    5:  I learned my lesson.
    So, as you can see, there is a chance that it can be something else.  Although, if the person selling the phone notices, it shouldn't take long to resolve it. Chances are that it is what you said.
    Hope this helps

  • I am getting a message. What does it means "We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. "

    I have tried getting service support information from Apple Support Service. When entered my serial no. got this
    I am getting a message."We're sorry, but this is a serial number for a product that has been replaced. Please check your information and re-enter your serial number. "
    What does it means???

    ashishtgb wrote:
    I dont have any idea . I brought out it new from the market.!
    Well, when you purchase from a non-official source you run the risk of getting who knows what from wherever. It appears this phone was replaced under warranty at some point, but not returned to Apple for refurbishment. Thus, the SN is no longer valid for warranty & service. If you can return it and get your money back, I'd suggest you do so.

  • HT201407 This is an imei number for a product that has been replaced.

    when i restore my phone.. i am the original woner of the iphone. how come when i back from oversea, and update the firmware.. the iphone suddenly become not working.

    I never JB or hacked, just updated the firmware and download the latest itunes.
    having said that, i search my IMEI on some website which shows my iphone IMEI has been replaced..
    This is my main concern.

  • Serial number for a product that has been replaced

    What happen with my phone, i check my serial number and i see "serial number for a product that has been replaced"
    can you help me & give me advice..

    yes my phone is still working for me.
    so, meaning to "serial number for a product that has been replaced with" I don't have a warranty from apple?

  • HT4061 What does it mean This is an imei number for a product  that has been replaced!

    What does it mean
    This is an imei number for a product
    that has been replaced?

    What carrier did you buy it from? Are they on this list? http://support.apple.com/kb/HT1937?viewlocale=en_US&locale=en_US
    If they are on that list and you have the original receipt from them showing the serial number, they may be able to correct the error in the Apple database.
    If they're not on that list, you were sold a black market phone.

  • If I delete a photo on my iPhone that has been downloaded to my Mac IPhoto, will it be deleted on my Mac?

    If I delete a photo on my iPhone that has been downloaded to my Mac IPhoto, will it be deleted on my Mac?

    If it is stored in the iCloud Photo Library yes

  • Can you use an iPhone that has been locked in iCloud

    how can i unlock an iPhone that has ben locked in iCloud

    You won't be able to remove the existing iCloud account, restore or erase it without know the password.  If you ever update it or restore it you will not be able to activate it again and use it without knowing the correct ID and password.

  • Can you get information from an iPhone that has been remote wiped?

    Hello,
    My girlfriend thought her iPhone was stolen today, so she did a remote wipe so no one could steal her information off her phone.  It ended up that she had just left her iPhone someplace and was able to get it back. 
    Now that she's got the phone back, she's trying to restore it, but it looks like the iPhone was set to back up to iCloud, but never did because of an error (she had no idea she was getting), and it seems that since it was set up to back up to iCloud, the last iTunes backup was from before she got her iPhone 4s (so it's 5 months old).
    Is there anyway to pull information off of an iPhone after it's been remote wiped?  I have a program for pulling information off of digital camera memory cards that have been formatted.  Is there something like this for iPhones?
    Thanks,

    tkeets wrote:
    Is there anyway to pull information off of an iPhone after it's been remote wiped? 
    Sorry, no. Her data is gone, as designed.

  • Removing DVR from list that has been replaced

    Hello,
    I recently swapped out a set top box with a DVR that was failing. The set top box and DVR both work, but note that the prior unit still shows up in my list of available DVRs. How do I remove the prior device from my list or account?
    I do not see any options to delete the unit in settings or account areas on FIOS account.
    Thank you for any insight!

    It just takes a bit of time after it has been returned to be removed from your account.
    Just double-check bill to make sure you aren't being charged for it.
    If a forum member gives an answer you like, give them the Kudos they deserve. If a member gives you the answer to your question, mark the answer as Accepted Solution so others can see the solution to the problem.

  • HT1766 Is it possible to save an iphone that has been submerged in water?

    Is it possible to get the iphone in working condition again if it has been submerged in water?

    Make sure not to power it on, put it in a bag with rice for a few days; and test it out then, and pray. Really once a device is submerged in water your warrenty is nulled; you can get a replacemen tfor 149$; but this is the only hope you have to see if the device will work afterwards.

Maybe you are looking for

  • Failed to open the connection. Details: [Database Vendor Code: 53 ]

    I'm upgrading one of our applications from Visual Studio 2005 to 2010. In the process I'm also switching our reports to run using Stored Procedures instead of Tables/Views.  Everything runs fine on development machines after all the migration work. 

  • Anyone else seeing the page-curl bug I just reported to Apple?

    Here's the bug: If you import AVCHD footage into iMovie (or even a screen recording made in QuickTime Player) in "Large" (not full size), the page-curl transition will corrupt when iMovie tries to play it back at the original footage's size or larger

  • Postings during MIRO reversal

    Hi Gurus, I have created a PO with account assignment (GL). *During MIGO entries are:* Acct  Assignemnt(GL)   + GR/IR                         - *During MIRO:* GR/IR                        + Vendor                       - But during MIRO reversal via

  • The logged in user does not have permissions to perform this operation

    OIM 11.1.2.0.4 Connector: Microsoft Active Directory User Management 11.1.1.5.0 Action: revoke a provisioned AD account (logged in user is XELSYSADM member of SYSTEM ADMINISTRATIONS role) Error message: IAM-2050243 : Orchestration process with id 575

  • Audio stream gets reset when it shouldn't

    Hello I've got 1 asset with 4 audio streams and 5 subtitle streams and according to the language choice made on the first page of the menu, the correct audio streams and subtitle streams get set. There are 10 different documentary DVDs, of these 5 ar