Was SAPNW2004S compatible with R/3 4.7/6.20 ?

We recently installed SAPNW2004s from ERP2005 package with BI7.03 addon. Right now we are configuring the system to connect to R/3 system which is a 4.7 appl with 6.20 basis. I am getting below error on RFC connection setting via RSA1 t-code.
"RFC user logon failed. Check the connection.
Message no. R3077
Diagnosis
You tried to logon to BW using the RFC user. This action failed.
System Response
service 'sapgw01' unknown / CPI-C error CM_PRODUCT
Procedure
On the following screen, check the destination from the source system into BW. Make sure you entered the correct password."
But I was able to reach R/3 system from bw system via ping test and viceversa. I know its not a password or user-id issue.
We were successfully able to do the same setup in SAPBW 3.5/BI 3.3
Was there any compatibility issue here between SAPBW7.0 WITH R/3 4.7/6.20 ? OR AM I missing some thing. Pls help.
Thanks
Srini

Hi Ron,
Thanks for the reply.
User in the both system has 'SAP_ALL' and 'SAP_NEW'.
I changed the user (ALEREMOTE) password in the BW system to upper case as SAP Notes suggested with length less than 8 characters. Still same issue.
Only problem I have is from r/3 server, I was not able to reach BW server via RFC test using SM59 t-code. The errors says SAP GATEWAY SERVICE UNKNOWN.
I checked the /etc/services in BW server, I see the entry SAPGW01 with port 3301 and it is responding. Not sure what else is missing ?
In r/3 system log I see below entries
"Check whether the target system or the target gateway are active."
"Service sapgw01 not known"
"Communication error, CPIC return code 020, SAP return code 665"
"665,,Gateway service unknown"
Any more thoughts ?
Thanks

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