Was updating my iphone 5 s and now is showing apple logo in itunes
was updating my iphone 5 s and now is showing apple logo in itunes
Not clear just what you are seeing - does the iPhone screen show the USB cable pointing to iTunes? If that is what you are seeing then it has entered the recovery mode and has to be restored by following the instructions in http://support.apple.com/kb/HT1808
Similar Messages
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i updated my i pad with ease then updated my i phone and now apple does not recognise the i phone and then says there is no sim in the phone when there is one installed, can anyone help
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
But... if the Device has been Modified... this will Not necessarily work. -
I Was updating my i5 phone and it shows picture of iTunes and plug what am I to do?
i Can't use my phone and shutting on and off won't help.Plug it into iTunes like it shows. It should tell you it has found a phone in recovery mode. You will need to restore the phone.
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IPhone 4s updated to ios 6 and now hangs on apple logo screen! Any ideas please?
Hi, my friend has updated her iPhone 4s to iOS 6 a week ago and since then it just randomly crashes and she's left with just the apple logo screen flashing on and off. After several attempts to restore the iPhone it's finally restored as a new phone and was working fine until she switched the phone off. When switching it back on its got as far as the logo screen and again it's just flashing on and off and has been for the last 30 minutes.
As the phone was absolutely fine before installing iOS 6 we have assumed its a bug with that rather than a problem with hardware.
Has anyone else had this problem after installing iOS 6 or do you think it's a coincidence and it in fact the phone itself that needs looking at?
Any useful suggestions would be much appreciated.Yeah think she's going to take it back to the shop as its not even a year old yet! It eventually stopped flashing on and off the apple logo and the whole screen went blue! Rebooted it and it's again back to the flashing apple screen.
Hopefully they can fix or replace it.
Thankyou for your reply, much appreciated. -
Any ideas as to what I need to do?
Plug it into your computer running iTunes and restore it. It's in recovery mode.
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I updated my iPhone software and now it is saying that I need to connect it to iTunes. I no longer have my computer with my iTunes on it. What can I do? I really don't want to lose my data! I wouldn't have updated if I had known but there was no warning.
Restore loop (being prompted to restore again after a restore successfully completes): This issue is typically caused by out-of-date or incorrectly configured third-party security software. Please followTroubleshooting security software issues if USB troubleshooting does not resolve this issue.
Error 13 and 14: These errors are typically resolved by performing one or more of the steps listed below:
Perform USB isolation troubleshooting, including trying a different USB port directly on the computer. See the advanced steps below for USB troubleshooting.
Put a USB 2.0 hub between the device and the computer.
Try a different USB 30-pin dock-connector cable.
Eliminate third-party security software conflicts.
There may be third-party software installed that modifies your default packet size in Windows by inserting one or more TcpWindowSize entries into your registry. Your default packet size being set incorrectly can cause this error. Contact the manufacturer of the software that installed the packet-size modification for assistance. Or, follow this article by Microsoft: How to reset Internet Protocol (TCP/IP) to reset the packet size back to the default for Windows.
Connect your computer directly to your Internet source, bypassing any routers, hubs, or switches. You may need to restart your computer and modem to get online.
Try to restore from another known-good computer and network.
Error 50: This error (and error -50) are timeout errors. Follow the steps for errors 13 or 14 above.
Above from:
http://support.apple.com/kb/TS3694 -
I just updated my Iphone 3G and now it won´t work anymore. It wouldn´t even boot. It was just working for 3 sek. after the installation and now it shut itself down. Any help, please? Thankyou
I suspect you have a 2G iPod. Those can only go to iOS 4.2.1.
Identifying iPod models
iPod touch (3rd generation)
iPod touch (3rd generation) features a 3.5-inch (diagonal) widescreen multi-touch display and 32 GB or 64 GB flash drive. You can browse the web with Safari and watch YouTube videos with Wi-Fi. You can also search, preview, and buy songs from the iTunes Wi-Fi Music Store on iPod touch.
The iPod touch (3rd generation) can be distinguished from iPod touch (2nd generation) by looking at the back of the device. In the text below the engraving, look for the model number. iPod touch (2nd generation) is model A1288, and iPod touch (3rd generation) is model A1318.
You also said: "It also will not let me download any music onto it." What happens when you try to sync music to the iPod? -
I was updating my iphone 4 and an error occurred and now i can't restore my iphone
I was updating my iphone 4 and an error occurred and now i can't restore my iphone and it wont show up in my itunes or on my computer
http://support.apple.com/kb/HT1808
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I was updating an iphone 3gs and it just shut of and now it wont open. why is that
I was updating an iphone 3gs and it just shut of and now it wont open. Why is that?
See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...
Be sure to Follow ALL the Steps...
But... if the Device has been Modified... this will Not necessarily work. -
Well my ipod 4th gen was updated it shut off and now when i try to turn it on it stays on the apple logo for abit then gets stuck on a white screen od blue or mixed colores i really need help fixing this plzz help
Try:
- iOS: Not responding or does not turn on
- Also try DFU mode after try recovery mode
How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
- If not successful and you can't fully turn the iOS device fully off, let the battery fully drain. After charging for an least an hour try the above again.
- Try on another computer
- If still not successful that usually indicates a hardware problem and an appointment at the Genius Bar of an Apple store is in order.
Apple Retail Store - Genius Bar -
I updated my iphone tonight and now my texting is crazy. When I text my daughter, the text comes to my iphone.
Hi sigrun from mo,
If you are having a button issue on your iPhone that prevents you from doing further troubleshooting, you may need to have the phone serviced. You may find the following page helpful:
Service Answer Center - iPhone
http://support.apple.com/kb/index?page=servicefaq&geo=United_States&product=ipho ne
Regards,
- Brenden -
i just tried updating my iphone 4 and now my phone is in recovery mode and i dont want to loose anything on my fone someone help please!!!!!
If its stuck in recovery mode then you have to restore it. Hopefully you had a recent backup on Icloud or on your computer that you can apply after restoring it. If so then you shouldn't loose your data.
Just connect it to Itunes and restore it. After it will promt you when your done to restore from backup or as new. If its on icloud unplug the phone and go through the intro screen till you get the same prompt. Sign into icloud and restore backup. -
I updated my iphone 5 and now it is telling me to be able to work i had to connect it to itunes and itunes it telling me that i have to restore my iphone. what can i do? i dont want to lose all my pictures and stuff like that.
Something went wrong with the update, this can and does happen with every version of iOS.
There is nothing wrong with the update.
Simply restore the device via iTunes on the computer.
If iTunes is stating it will take hours to update, that indicates an extremely slow Internet connection and is likely the reason the OTA update failed. -
I have tried to update my iphone 4 and now it is unresponsive and frozen either on the apple logo or sometimes i can get it back to the itunes logo though it is still frozen. I have also tried restoring it and still nothing
See here - http://support.apple.com/kb/TS3694#error1603
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i have tried to install new update on iphone 5 and now it wont turn on when i plug it in the charger it just shows i need to connect to itunes.
Given the state your device is in you have already erased your old stuff. You have an image on the screen that says, "Connect to iTunes." That's what the image means. So you will need iTunes on your computer.
Upgrading iOS
1. How to update your iPhone, iPad, or iPod Touch
2. iPhone Support
3. iPod Touch Support
4. iPad Support
a. Updating Your iOS from iOS 5 or Later
Tap Settings > General > Software Update
If an update is available there will be an active Update button. If you are current,
then you will see a gray screen with a message saying your are up to date.
b. Resolving update problems
1. iOS - Unable to update or restore
2. iOS- Resolving update and restore alert messages
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