WD Drive Manager Services component error message MyBook Studio Edition II 2TB on iMac
For five months I have been using a WD MyBook Studio Edition II 2TB in RAID 1 mode on a 27" iMac i7, 2.93 GHz, running Mac OS X 10.6.7, as a Time Machine connected via FW800. Initial installation and operation was all good.
Recently, the blue WD logo disappeared from the menu bar. I reinstalled the WD Drive Manager version 2.25 from the installation disk. The logo reappeared, however when selecting Launch WD RAID Manager from the menu an error message appears:
"The WD Drive Manager Services component could not be found. Make sure the Drive Services component is running first."
I removed the WD Drive Manager with the installation disk and reinstalled and tried again. No good.
Tried again, this time using the USB connection with the same result. No joy.
Tried using the downloadable version (2.25) from the WD website with same results.
Searching Google lead to no hits on anything remotely related for a solution.
So, at this point, I cannot confirm that the drive is actually in RAID 1 mode. It shows up in the Finder as a 1TB drive with 268 GB used.
How can I restore a working version of the WD Drive Manager?
WD Tech Support has escalated the issue to programmer level but without a successful solution. They suggested I post here as well to see if any other Mac users may have had this problem and have found a solution.
Thanks for any assistance or referral.
Unfortunately you probably will not find very many if anyone using WD Drive Manager here, most of us are using a variety of backup strategies that include Time Machine, an on-line backup and a Bootable Clone made with CarbonCloner or SuperDuper.
The no-worry backup plan | Business Center | Working Mac | Macworld
Dennis
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I am completely lost and all services are up and running and not sure what I am missing!! Any assistance will be greatly appreciated.
Many Thanks
BT
Edited by: user8973921 on 13-Apr-2010 05:08
Edited by: user8973921 on 13-Apr-2010 10:56
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Hakan wrote:
Hi all,
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