WD Passport Elite Ext Drive and iMacs?

I bought a WD Passport Elite (500GB). It is a portable drive that is supposed to work with Windows and Macs.
I just hooked it up tonight using the USB 2.0 it came with and plugged it into the back of my iMac (10.4.11). The icon shows up in my Finder window and the desktop. I clicked on the installer and it said it installed properly. I also installed the WD Anywhere Backup 2.2.98 app. It walked me through the steps, I chose to back-up almost everything (just lost all of my data on my HD with only CD back-ups on some files so I'm being extra cautious). It showed me that everything seemed to install smoothly, etc. There were several other files and apps included in the folder that loaded as soon as a plugged in the drive, but I'm waiting to see whether I need them--some, I believe, are for Windows.
A window showing "Processing scanned files" and a wheel turning has been running for several hours but the icon within that window shows: 0 stored (0.0 bytes) 465.0 GB Free.
Does this mean that nothing has been going on while this wheel has been going around?
When I click on anything within the window it gives me a dull thunk sound (like "don't bother me now").
The install didn't go as described on the WD website--it said it would load everything automatically once I simply plugged in the ext. hard drive. I did read that sometimes Mac users have to manually install the software and there would be steps to follow, but I didn't see any (except those for the "Anywhere Back Up" app.) However, as I said, I got "installation was a success" messages.
What do I do now? Is there a way to check that everything is okay? Maybe there something in the other apps and files that came with drive that I still need to load--but I'm getting no instructions on what I should or shouldn't install or open. Should I be using a FireWire? (I have a built-in High Speed USB).
Thanks!
G

You could wait for some other suggestion, but in the time it might take to get one, the zero should be complete, and it sure can't hurt to re-zero a two-year old HD. I'd assume that it probably has some bad sectors by now.
I can only hope this solves the problem for you, as it's my only idea. Assuming that you were using migration assistant, the last time I used it six months ago, I think I recall that it started out at a very slow speed, then picked up, so perhaps it just needs to settle into a rhythm of sorts, or however data transfer works.
It seems to me, the other thing I recall is that the amount of data transferred wasn't visibly updating in real time, that there was a lag - maybe click on the screen to get it to show the updated amount and current speed.?? It's not something I do every day, so it's just something sticking in my mind:)

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