"We are currently experiencing some issues, please try again later. If the problem persists, contact customer support" - is anyone else experiencing this and how can I resolve this issue?

I've been trying to download the photoshop free trial for the past three days but instead of installing a message saying "We are currently experiencing some issues, please try again later. If the problem persists, contact customer support" - is anyone else experiencing this and how can I resolve this issue?

try some steps such as changing browsers and turning off your firewall for downloads
or
A chat session where an agent may remotely look inside your computer may help
Creative Cloud chat support (all Creative Cloud customer service issues)
http://helpx.adobe.com/x-productkb/global/service-ccm.html

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