We are having problems sending iMessages we have reset but still having problems. Also Icalls cutting off.

We are having problems sending IMessages they are not sending have reset but still having problems. Also calls are cutting out or not connecting

This is a known issue with Apple. I can't sent iMessages either...It' doesn't matter how many times I power down my phone, delete messages or disconnect from wifi...Very frustrating.

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IPad keeps saying needs to cool down after using for only 5 mins. Have reset but still happening

iPad keeps saying needs to cool down after only 5 mins use. Have reset but still the same. Any suggestions?

You need to have a computer that is running iTunes in order to restore the iOS software. Read this carefully and completely. If you have never used your iPad with iTunes in the past, it becomes a little more complicated.
Use iTunes to restore your iOS device to factory settings

IPhone5 working only on speaker phone. I have reset but still not working

iPhone5 working only on speaker phone. I have reset but still not working

Restore the phone, first from backup, then as new device. If those don't work, bring the phone to Apple

On starting FF, get error 'the update cld nt be installed.Make sure no other copies running' even from cold. Have reset but still persists.

On starting Firefox (Windows 7), even from a cold boot I get a dialogue box with the message 'The update could not be installed. Please make sure there are no other copies of Firefox running on your computer and then restart Firefox to try again'
I have checked task manager and there are no other copies.
I have downloaded the latest version 29 Firefox but the error persists.
I have reset Firefox to default state but the error still persists.
Help please!

There are a few old methods for troubleshooting this but no longer maintained:
[https://support.mozilla.org/en-US/kb/update-failed-error-message-when-updating]
Sometimes there are other programs that might be preventing the update, as well as a need for a clean reinstall. However it is odd that this has happened two versions in a row. Does your firewall or antivirus allow updates to Firefox? [http://kb.mozillazine.org/Firewalls]
If you restart the computer does the error message still happen when you try to update from the About Firefox page?
A manual installation can always be done [https://support.mozilla.org/en-US/kb/how-download-and-install-firefox-windows]

HT1386 my screen crack on my ipad they are going to send me a new one but i need to save a video(my wedding) thats on the one i have now....i'm not very computer savy.....the lady said i can save ,sync, something all my info then put in on my new one....H

my screen cracked on my ipad they are going to send me a new one but i need to save a video(my wedding) thats on the one i have now....i'm not very computer savy.....the lady said i can save ,sync, something all my info then put in on my new one....Help me

You have to import the video to your computer by connecting the iPad with cable and then using iPhoto if you have a Mac or Windows Explorer or any other camera application that will import photos and videos. Read this for instructions.
iOS: Importing personal photos and videos from ... - Support - Apple
Make sure that you backup and sync with iTunes as well, if You have never synced with iTunes before, it might just be easier for you to backup with iCloud. You can restore from the backup when you get the replacement iPad.
How to backup and restore from a backup
http://support.apple.com/kb/HT1766

I have a ipad and a I phone 4. When i send imessages back and forth to a friend who also has a ipad and i phone 4 i am rcving it on ipad as imess but not on my phone as a imess. When it comes to my phone it comes as a text message and a imess.

I have a ipad and a I phone 4. When i send imessages back and forth to a friend who also has a ipad and i phone 4 i am rcving it on ipad as imess but not on my phone as a imess. When it comes to my phone it comes as a text message and a then it gets sent again as a imess. its very frustrating. I need help!

and also i have tried to go int my mess settings to remove my email account where it says "recieve at" and it wont let me delete my email. This is so frustrating!

Have recently purchased an iphone4 have set up using phone but cannot send iMessage ? Have checked iMessage is on ,any ideas please ,shop said to go online and reset ?

Have recently purchased an iphone4 have set up using phone but cannot send iMessage ? Have checked iMessage is on ,any ideas please ,shop said to go online and reset ?

contact your phone carrier.

Any ideas why I can't text my friend my iPhone 5s to her Samsung galaxy s4 mini? I have turned on my SMS when iMessage is in available but still nothing

Any ideas why I can't text my friend my iPhone 5s to her Samsung galaxy s4 mini? I have turned on my SMS when iMessage is in available but still nothing

Ask your friend if they use to have an iPhone and used iMessage. If so, they probably didn't unregister their phone number with iMessage before changing phones and your iPhone is still trying to send iMessages to their number. If that's the case, they need to contact Apple support and request that their mobile number be unregistered for iMessage.

Ever since i updated to ios 8.3, my imessage has been on "Waiting for Activation" Please who can assist? i have reset the network settings and also have restarted the phone.

ever since i updated to ios 8.3, my imessage has been on "Waiting for Activation" Please who can assist? i have reset the network settings and also have restarted the phone.

same problem here

I have apple iPhone 4S upgraded to iOS 6.0.1 and everything was working fine suddenly my Wifi was not connecting and found the wifi on/off button is greyed out and to enable it I tried all resets but still my problem have not solved, still wifi is off

I have apple iPhone 4S upgraded to iOS 6.0.1 and everything was working fine suddenly my Wifi was not connecting and found the wifi on/off button is greyed out and to enable it I tried all resets but still my problem have not solved, still wifi is off

Same here.... No fix. Replacing is the option apparently and if you're out of warranty, you're SOL. That was as per the "Genius" at Apple.

My phone is being a real pain! Time doesn't work, can't sign into iMessage and only some apps work! It also kicks me off the wifi! This is not my connections problem, it happens everywhere! Apple is terrible! Phone also freezes a lot!

My phone is being a real pain! Time doesn't work, can't sign into iMessage and only some apps work! It also kicks me off the wifi! This is not my connections problem, it happens everywhere! Apple is terrible! Phone also freezes! What should I do!?

Did you try the basics from the manual?
Restart, reset, restore

Cookie settings are correct;history,cookies and cache have been cleared.Still some sites say I need to enable cookies

Cookie settings are correct;history,cookies and cache have been cleared.Still some sites say I need to enable cookies.

You need to enable third-party cookies if you want to logout from Hotmail. If you do not want to enable third-party cookies (I don't) then you need to remove the live.login and passport.net cookies yourself.
See also [[Disabling third party cookies]]

I have a library of nearly 2000 songs and all of which were purchased/downloaded in their entirety. It seems that after one of the iTunes updates- many (not all, but plenty) of those songs were "cut off" after playing about 2/3 through them- I haven't gon

I have a library of nearly 2000 songs and all of which were purchased/downloaded in their entirety. It seems that after one of the iTunes updates… many (not all, but plenty) of those songs were “cut off” after playing about 2/3 through them… I haven’t gone through the entire library to see which are complete and which were cut off, but hoped this is “known problem” and hopefully with a known “fix”… Make sense?
Please advise…
Thx,
Johnny

I have a library of nearly 2000 songs and all of which were purchased/downloaded in their entirety. It seems that after one of the iTunes updates… many (not all, but plenty) of those songs were “cut off” after playing about 2/3 through them… I haven’t gone through the entire library to see which are complete and which were cut off, but hoped this is “known problem” and hopefully with a known “fix”… Make sense?
Please advise…
Thx,
Johnny

I keep getting a error message when I open iTunes asking me to reinstall the 64 bit version. I have reinstalled but still get the message.

When I open iTunes I keep getting a error message asking me to reinstall iTunes 64 bit version. I have reinstalled but still get the message. Does anyone know a fix for this?

This is obviously a problem apple! Please look at your community boards and see that a number of people have issues with the latest update and sort out.
I have tried a number of times to install the update and have failed getting the same message as you. Tried with the 32 bit instead & no luck. Ive come on here to see if anyone else has a solution & found we all have the same problem. Someone else tried the old uninstall reinstall trick to no avail. Please sort this out apple!!

My grandsons new Apple refurbed 35g ipad keeps locking up with a black screen amd nothing else. I have reset it many times pressing the home and off buttons together but uit keeps locking up. Help,please!

My grandsons new Apple refurbed 35g ipad keeps locking up with a black screen amd nothing else. I have reset it many times pressing the home and off buttons together but it keeps locking up. Help,please!

Thank you for trying to help. I followed your instructions, it took 6 hours to download, and then said it could not solve the problem (something to do with error 9?). It will have to go back to Apple - its only 3 days since it came out of the package and its very disappointing for him. Looks like I have to hang around in the Apple store in Plymouth all tomorrow until they can fix it, or will change it. Thanks for your help.

We are having problems sending iMessages we have reset but still having problems. Also Icalls cutting off.

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