We are having to restart our laptop each time we attempt to access Firefox. This has occurred since the latest update.

Recently there was an update to Firefox. Since that time we have to reboot our laptop each time we attempt to access Firefox. We do not use any other browser so this takes time and is very aggravating. Please help.. Thanks a bunch!

have you use latest version of nvidia driver, you have a compatibility issue here.

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Hi I've purchased music but itunes won't let me transfer it to my iphone. This has happened since the last update and is happening to my brothers iphone also on his laptop. any suggestions?

HI there,
my laptop recenty went kaput and needed a new hardrive which was installed. When I got it back I downloaded itunes again and then bought some music. I connected my iphone and it would not allow me to transfer the music over to the iphone at all. It allowed me to pull all the music on my phone over to the itunes list which I realised at that point did have my usual music list on it. I can't seem to transfer any music purchased over to my iphone for love or money. This is happening to my brother on his itunes account also and he said it's happened since the last update on his. Any suggestions - I'm quite desperate as this is driving me nuts.
Many thanks,
Sarah

Plug in phone to computer.
in iTunes click on your device and then Music Tab.
Deselect the playlist in question, and click sync
Try your sync again

I am having problems with the Google Internet access on my iPhone 5 since the latest update

I Am having problems connecting to the internet and this started after my latest installation of updates for my iPhone. It is an iPhone 5, version 8.1.2.
I force a shutdown and reboot which corrects the problem for awhile. Is there something else I can do?

Try the following steps and please check after each one to see if the problem has been corrected -
1. "Forget" the network and then reset and add it again
2. Reboot your router - unplug - wait for 60 seconds and plug it back in
3. Temporarily remove security from your router - see if the device connects and then put the security back on again

I have my daughters Ipod, my iphone, my wife's Iphone and Ipad on the one Apple ID. Since the latest update we are receiving Imessages from our daughter's Ipod with my wife's caller ID on the one message strand. Can I fix this problem?

I have my daughters Ipod, my iphone, my wife's Iphone and Ipad on the one Apple ID. Since the latest update we are receiving Imessages from our daughter's Ipod with my wife's caller ID on the one message strand.
Is it possible to differentiate between all the devices?Can I fix this problem?

I recommend that you
Create a NEW account/ID for her using these instructions. Make sure you follow the instructions. Many do not and if you do not you will not get the None option. You must use an email address that you have not used with Apple before.
Creating an iTunes Store, App Store, iBookstore, and Mac App Store account without a credit card
Use the new ID on her iPod but only for:
Settings>Messages>Send and Receive
Settings>FaceTime
and Settings>iCloud if you want her to have separate Contacts Calendar and some other things.
Continue to use the same/common Apple ID for Settings>iTunes and App stores so you can share purchases.

I can't print an item,and each time I attempt to do so a message reads that the item is either spam

I can't print an item,and each time I attempt to do so a message reads that the item is either spam or contains a virus.
What gives?

What is the format of the item you are attempting to print (via ePrint?)? Is it a supported format? See an updated list here.
Although I am an HP employee, I am speaking for myself and not for HP

I just updated to 10.8 Mountain Lion. Now I must enter my admin password each time I attempt to access my main hard drive. How do I reverse the need for the password. It's a real PAIN!

I just updated to 10.8 Mountain Lion from 10.7.5. Now I must enter my admin password each time I attempt to access my main hard drive. How do I reverse the need for the password? It's a real PAIN!

I'd think you have a Keychain problem (Keychain storing passwords and the likes).
When you are being asked, are you offered the checkbox, "Remember this password in my Keychain"? If so, check and see if it stops asking.

Ever since the latest update, my task bar (if it's called that - it's the one with "file,edit,view, etc") will "grey out" and I won't be able to type into any websites I visit. Only way to fix:either restart Firefox or reduce the window and open it again.

Ever since the latest update, my task bar (if it's called that - it's the one with "file,edit,view, etc") will "grey out" and I won't be able to type into any websites I visit. Only way I can proceed is if either restart Firefox (very annoying) or reduce the window and open it again. Please help!

Start Firefox in [[Safe Mode]] to check if one of the extensions or if hardware acceleration is causing the problem (switch to the DEFAULT theme: Firefox (Tools) > Add-ons > Appearance/Themes).
*Don't make any changes on the Safe mode start window.
*https://support.mozilla.org/kb/Safe+Mode
See also:
*https://support.mozilla.org/kb/Troubleshooting+extensions+and+themes
*http://kb.mozillazine.org/Corrupt_localstore.rdf

Just updated to Mac OS 10.7.3 and each time I attempt to open Firefox I receive the message; "Firefox quit unexpectedly". Can't use FF!

Just updated to Mac OS 10.7.3 and each time I attempt to open Firefox I receive the message; "Firefox quit unexpectedly". Can't use FF! Repeated attempts to open FF result in the same message.
Downloaded FF again and the same message occurs.
Safari, of course, works but that is not my choice.

Hey b00m3r,
Have you tried starting Firefox in Safe Mode? Hold down "shift" while Firefox is starting up. If the crash doesn't happen in Safe Mode, you should read [[Troubleshooting extensions and themes]].
There is also a lot of useful stuff in the [[Firefox crashes]] Knowledge Base article. If you've recently upgraded, you might want to check out [https://support.mozilla.com/en-US/kb/latest-firefox-issues#w_firefox-crashes-when-i-start-it this article] as well.
Hopefully this helps!

My iPhone's notes are gone. I noticed this after I did the latest update. What happened to them?

My iPhone's notes are gone. I noticed this afte rI did the latest update. What happened to them? I think I back up my phone before I did the update, but I'm not sure to where or how. How do I get to them? I had so many important notes.

Unresolved.

The "+" sign which opens NEW TAB has stopped working. I have to open a new window each time. I tried uninstalling firefox and installing again but the problem still persists. Somebody guide me on this.

The "+" sign which opens NEW TAB has stopped working suddenly. I have to open a new window each time. I tried uninstalling firefox and installing again but the problem still persists. Somebody guide me on this.

Uninstall the Ask toolbar and it should work again. There is a compatibility issue with the Ask toolbar and Firefox that prevents new tabs from being opened.

Since the latest update to OX I have been unable to download the contents of some emails because pages does not support the font they are created in. Is there a fix for this?

Hi, since I installed the latest update on my Mac I have been unable to open the contents of some emails because it is saying that pages does not recognise the font. For example it is saying 'some features aren't supported, the font Calibri isn't available on OS X. It was replaced with TrebuchetMS' This means that I cannot open letters from my daughters school. Is there any way round this other than getting rid of this nightmare MAC and going back to Windows!?

http://www.mozilla.com/en-US/firefox/3.6.13/releasenotes/
Had the same problem; would have been nice if they had told s that we need an intel processor on our older Macs! I am up and running again.

Are other people having trouble with Firefox "hanging" and crashing after the latest update on February 17?

I am using a Mac desktop, OS 10.8.5. I have to "force quit" Firefox after about 10 to 15 minutes online. I did not have this problem before this latest update. I'm actually using Safari to post this question.

As a direct reply to your question.
YES many thousands will have that sort of symptom. Not surprising with a user base approaching 1/2 Billion Firefox users.
As for your own problem try these suggestions in this order and checking after each step.
# Try Firefox in its own safemode. e.g. hold the shift key whilst starting
#* [[Troubleshoot Firefox issues using Safe Mode]]
# Disable all plugins, and restart in safe mode again.
# Try the firefox reset but read the article first. Bookmark any important open tabs, and the home websites of any Firefox extensons you have installed
#* [[Reset Firefox preferences to troubleshoot and fix problems]]

I can't open firefox - I've tried restarting the computer several times - I'm using Microsoft Essentials and this has happened since the last virus scan.

The last virus scan brought up no problems. I can't find anything in Essentials that suggests Firefox is being blocked but I've tried opening it by clicking and right clicking but no luck. I found a suggestion on Firefox support that said I should create a new profile but I can't find the relevant exe -p program despite doing a full Search. This problem is on my desktop which is using XP (I'm sending this from my laptop where there is no problem - and I'm also using Essentials on this.) Hope someone can help as all my links are now gone.

Open your firewall program. First check the settings. Make sure that the
program is set to tell you if a new program wants access to the web. Then
go to the list of programs the firewall has. Make sure that all the programs
you want to access the web are set to '''ALLOW'''. If it is set to '''AUTO''', the
firewall may not allow access.
=================================================
'''Try Firefox Safe Mode''' to see if the problem goes away. [[Troubleshoot Firefox issues using Safe Mode|Firefox Safe Mode]] is a troubleshooting mode that turns off some settings and disables most add-ons (extensions and themes).
''(If you're using an added theme, switch to the Default theme.)''
If Firefox is open, you can restart in Firefox Safe Mode from the Help menu by clicking on the '''Restart with Add-ons Disabled...''' menu item: 
[[Image:FirefoxSafeMode|width=520]] 
If Firefox is not running, you can start Firefox in Safe Mode as follows:
* On Windows: Hold the '''Shift''' key when you open the Firefox desktop or Start menu shortcut.
* On Mac: Hold the '''option''' key while starting Firefox.
* On Linux: Quit Firefox, go to your Terminal and run ''firefox -safe-mode'' (you may need to specify the Firefox installation path e.g. /usr/lib/firefox)
''Once you get the pop-up, just select "'Start in Safe Mode"''
[[Image:Safe Mode Fx 15 - Win]]
'''''If the issue is not present in Firefox Safe Mode''''', your problem is probably caused by an extension, and you need to figure out which one. Please follow the [[Troubleshoot extensions, themes and hardware acceleration issues to solve common Firefox problems]] article to find the cause.
''To exit Firefox Safe Mode, just close Firefox and wait a few seconds before opening Firefox for normal use again.''
When you figure out what's causing your issues, please let us know. It might help others with the same problem.
Thank you.

It keeps trying to update Firefox altough it just continually sits on download and never actually finishes and I keep having to shut it down each time??? why could this be?

Firefox keeps trying to upgrade to 5 but every time it does it just get stuck trying to download and I end up closing it down with out upgrading???

Hello Chris,
Thank you for your suggestion. I downloaded and ran all 3 of the scans from Malwarebytes; and although it did find and I did delete items from my computer, (so it was still helpful) it did not fix the problem I'm having with Flash.
I have run malware, spyware and anti-virus scans. I've cleared my cache's and checked for anything in my programs as well as checked my Applications list in Firefox.
I'm completely at a loss for what to do!
Thank you anyhow,
Lauren.

Since the latest update of Firefox my bookmarks are further apart from each other. Can i change that?

Before the update the bookmarks (in the column at the left) fitted nicely in my screen, now they do not anymore.

hello rovani, this was an intended change in the new version in preparation for the redesign of firefox codenamed [http://getaustralis.com australis] that is going to land in the browser in the course of next year.
in case you want to revert that, please refer to jscher2000's solution at
https://support.mozilla.org/en-US/questions/975714.

We are having to restart our laptop each time we attempt to access Firefox. This has occurred since the latest update.

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