We are unable to start your subscription for adobe photoshop cs5.1 extended subscription edition

below this error message it says: "our servers are currently offline for scheduled maintenance. we appolagise for the delay. please try again later". i have tried it a few times over about 45 minutes. does it actually take a really long time or is there something wrong with my computer. running windows 7 with pretty good internet speed. please help

AcowanSF2 you have the subscription edition of Illustrator as well?  If so are you utilizing a firewall or making modifications to your host file which might be preventing the software from checking in to make sure your subscription is still valid?

Similar Messages

  • Subscription for Adobe Photoshop CS5 Extended Subscription Edition

    Why does it say "We can not start subscription for Adobe Photoshop CS5 Extended Subscription Edition"?
    I have closed it and restarted it, but it constantly comes up after I have pressed the serial number and my e-mail.
    What's wrong?

    contact adobe support:  http://helpx.adobe.com/contact.html

  • I get this error..TRY AGAIN.we are unable to start your subscription for adobe photoshop cs5 extended subscription edition,

    i bought photoshop cs5 with serial numbers.it was working and never ask for subscription...now it is asking for subscription....why it want it and how to do it

    uninstall cs5, clean cs5 and cc (Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6) and then reinstall cs5 using your serial number.

  • Serial number incorrect for Adobe Photoshop CS5 extended education edition

    I received a serial number for my Adobe Photoshop CS5 extended education edition, but I get the message: this serial number is not valid for this product.
    Apparently it's not possible to send an email to Adobe NL, so I hope someone can help me out.
    Thanks in advance!

    Hi there
    I've checked your record and it looks like you've been provided with a CS6 serial number instead of CS5.
    Please provide the details from the bar code label on the box & I'll arrange for the correct serial number to be sent to you.
    Kind regards
    Bev

  • How do i overcome the error"we are unable to start your subscription for Adobe Photoshop CS5.1 Exten

    hi.
                   how do i overcome the error"we are unable to start your subscription for Adobe Photoshop CS5.1 Extended Subscription Edition"?????????

    If this is your first time launching the software while receiving this error message I would recommend contacting our support team.  For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6.  Our chat representatives can provide a personalized experience to resolve the issue you have described.

  • How to fix "We are unable to start your subscriptions for adobe Photoshop CS5.1 Extended. Subscript

    how to fix "We are unable to start your subscriptions for adobe Photoshop CS5.1 Extended. Subscriptions edition" please heelp

    Hi migliii,
    I found a few solutions mentioned in this discussion thread Adobe photoshop cs5 extended installation error (Mac); Inconsistency in installer database. If you are unable to resolve your problem still, I'd suggest that you contact Customer Support (http://www.adobe.com/aboutadobe/contact.html). Use any of the options on this page to get in touch with a customer support person.
    Thanks,
    Preran

  • We are unable to start your subscription for adobe photoshop cs5.1 extended subscription edition for

    we are unable to start your subscription for adobe photoshop cs5.1 extended subscription edition for mac

    For the best assistance, I recommend our chat support at http://adobe.ly/yxj0t6. Our chat representatives can provide a personalized experience to resolve the issue you have described.

  • Does my computer meet the system requirements for Adobe Photoshop CS5 Extended?

    I am planning to buy Adobe Photoshop CS5 Extended but I have tried to understand if my computer 's system is enough for the software. Please help me, the Adobe requirements I am unsure of are in bold and my system is in italics (My laptop is an Acer Aspire 5715Z):
    Windows
    Intel® Pentium® 4 or AMD Athlon® 64 processor - Intel Pentium Dual CPU T2330  (Should be higher than Pentium 4???)
    1024x768 display (1280x800 recommended) with qualified hardware-accelerated OpenGL graphics card, 16-bit color, and 256MB of VRAM - display is no problem, Mobile Intel GL960 Express Chipset with Integrated 3D graphics, featuring Intel Graphics Media Accelerator X3100 with up to 358 MB of Intel Dynamic Video Memory Technology 4.0)
    Some GPU-accelerated features require graphics support for Shader Model 3.0 and OpenGL 2.0 - I haven't got a clue what to look for.
    Thank you for all help!
    Jen

    Brand:
    Acer
    Mfr Part Number:
    Aspire 5715Z
    RAM Size:
    2 GB
    Processor Brand:
    Intel
    Processor Speed:
    1.6 GHz
    Processor Type:
    Pentium
    Hard Drive Size:
    80 GB
    Operating System:
    Windows Vista Home Premium
    Screen Size:
    15.4 inches
    That's from the Acer website.
    It IS a pentium processor, but I see nothing to indicate if it's 64bit. I'm guessing it's 32. CS5 works best in a 64 bit environment, that's my personal opinion. I've used it in both and 64 outperforms 32.
    2Gb of Ram will cause some performance issues too. If your aspire can be bumped up to 4Gb do that first.
    80Gb of HD with Vista and I don;t kow how much other software and files you have, but it isn't a lot these days. I had a Toshiba with an 80Gb drive and I lasted about three months before I HAD to put a 250Gb in it. Once I had Vista Ultimate, CS4 Master Collection, Office 2007, Roxio Creator 10 and about 4 Gb of websites. I had to connect an external drive for my Photoshop files because I had about 6Gb left on the drive.
    It will run (in 32bit mode) but with the "factory" specs, it will run slower and you may experience issues with it freezing up on large files (2Gb or bigger).

  • We are unable to start your subscription for adobe photoshop cs5

    Why this happened?

    Hi!
    We need more details to be able to help you: do you use subscription, or a demo, or a regular purchased version of CS5?
    What sub version (12.1, 12.04?) If not, update!
    What OS?
    The licensing sub forum: http://forums.adobe.com/community/licensing might be a good place to seek help too, but the header states that you should contact Adobe customer support: http://www.adobe.com/support/contact.

  • Unable to start subscription service for Adobe Photoshop CS5

    Hi there.
    I'm trying to install Adobe Photoshop CS5 on my laptop and every time, after installing the product and entering the serial number, the process fails and tells me 'We are unable to start your subscription for Adobe Photoshop CS5 Subscription Edition.'
    It then asks me to relaunch the product and do the installation process again. I have tried this numerous times and it keeps saying the same thing.
    Please help!

    Best contact Adobe Customer Support; start from http://helpx.adobe.com/contact.html
    [topic moved to Downloading, Installing, Setting Up forum]

  • We are unable to start your subscription for adobe creative suite 5 master collection subsciption

    When i open after effects up i get this message: We are unable to start your subscription for adobe creative suite 5 master collection subsciption edition.
    Here is also the screen: http://www.shrani.si/?1F/Ia/3Yd3Mu1q/adobe1.png
    Please help!

    There is nothing we can do for you here. This is sales stuff that needs to be handled properly via the sales people - create a support case online or call phone support.
    Mylenium

  • I keep getting this message and PSCC will not open:Unable to start your subscription for Adobe Photoshop CC.  I keep trying again with no results.  I am on automatic pay system.  This should not happen.

    I keep getting this message and PSCC will not open:Unable to start your subscription for Adobe Photoshop CC.  I keep trying again with no results.  I am on automatic pay system.  This should not happen.
    I had it open a few minutes ago.  Closed it and went to reopen to no avail. How can I open and continue to work?

    Does your Cloud subscription properly show on your account page?
    If you have more than one email, are you sure you are using the correct Adobe ID?
    https://www.adobe.com/account.html for subscriptions on your Adobe page
    If yes
    Some general information for a Cloud subscription
    Cloud programs do not use serial numbers... you log in to your paid Cloud account to download & install & activate... you MAY need to log out of the Cloud and restart your computer and log back in to the Cloud for things to work
    Log out of your Cloud account... Restart your computer... Log in to your paid Cloud account
    -Sign in help http://helpx.adobe.com/x-productkb/policy-pricing/account-password-sign-faq.html
    -http://helpx.adobe.com/creative-cloud/kb/sign-in-out-creative-cloud-desktop-app.html
    -http://helpx.adobe.com/x-productkb/policy-pricing/activation-network-issues.html
    -http://helpx.adobe.com/creative-suite/kb/trial--1-launch.html
    -ID help https://helpx.adobe.com/contact.html?step=ZNA_id-signing_stillNeedHelp
    If no
    This is an open forum, not Adobe support... you need Adobe staff to help
    Adobe contact information - http://helpx.adobe.com/contact.html
    -Select your product and what you need help with
    -Click on the blue box "Still need help? Contact us"

  • Unable to activate adobe photoshop cs5.1 subscription edition

    So i try to open photoshop and this window comes up saying that i have to activate adobe photoshop cs5.1 subscription edition but then it keeps say to "please connect to the internet, then press continue" even though my internet is working PERFECTLY, i click continue and then a few mintues later it says the same thing all over again?? help!

    d1235234 can you please confirm that you are still installing Photoshop CS5?  All point product subscriptions were converted over a year ago to Creative Cloud point product memberships.  You should be able to utilize the directions listed at Install and update apps - https://helpx.adobe.com/creative-cloud/help/install-apps.html if this is the case.

  • What are the optimal hardware specification requirements for Adobe Photoshop CS6?

    Greetings to the staff and users of this forum,
    As the title clearly stipulates, the question is "What are the optimal hardware specification requirements for Adobe Photoshop CS6?".
    Unfortunately, I am not satisfied with the specs specified on the website, as I believe they are far lesser than the specs needed to run the program at its full potential. This belief comes from my experience with the product Adobe Photoshop CS2 that I currently run on my computer. In effect, Ps CS2 cannot fully run without inducing time lags on my computer (i.e. when using 500 pix diameter smudge tool/ using liquify gallery), even though my specs are already higher than those specified for CS6 (mine are: Intel Core 2 Duo 6300 1.86 GHz, 3 GB RAM). I can assure you that I get those time lags even when almost in safe mode (only system main processes running) and that my computer is clean from any process/virus that could lower its performances.
    I've been through two chat rooms and four telephone operators to always get the same answer: the specs on the website.
    If any user here could provide me with proper higher specs, I would really be grateful.
    Thanks,
    phdwengr

    This document looks at different workflows and gives recommendations. It should give you an idea of what's needed.
    http://blogs.adobe.com/jnack/files/2012/07/CS6_hardware_recommendations.pdf

  • How to install TWAIN plug-in for Adobe Photoshop CS5

    Adobe Photoshop CS4 listed my Epson Perfection V500 scanner as a selection under “File-Import”. When I installed Adobe Photoshop CS5, I noticed that scanner selection is not there. I contacted Epson technical support and they said Adobe Photoshop CS5 does not automatically install the TWAIN plug-in that it needs to recognize the scanner and that I need to contact Adobe technical support to find out how to add it.
    How do I install the TWAIN plug-in for Adobe Photoshop CS5 so it will recognize my Epson Perfection V500 scanner as a selection under “File-Import”?
    Thanks to anyone who can help me out.

    Thanks for your response.
    I downloaded the "Photoshop CS5 Optional Plugins" file (PSCS5OptionalPlugins_Win_en_US.zip). I unzipped it and read the "ReadMeCS5_OptionalPlugin.pdf" file. In that file, the only section that discusses TWAIN is entitled "TWAIN (Mac only)". There is no section for how to install TWAIN for Windows.
    How do I install the TWAIN plug-in for Windows?
    On a side note: Before I posted the question to the form, I changed my Adobe account email from [email protected] to [email protected] I then logged in as [email protected] and posted the question. The notification email for your posting a response to my questions was sent to my old email address (not tye new one). My Abobe account and my forum profile both show my new email address. Where is the settings that controls the email notification for the posting responses?
    Wikipedia
    Wictionary
    Chambers (UK)
    Google images
    Google define
    The Free Dictionary
    Join example
    WordNet
    Google
    Urban Dictionary
    Answers.com
    rhymezone.com
    Merriam-Webster<>0
    wvcidfjoguarm

Maybe you are looking for