We do not recognize your sign in details

Help needed
I have version 6.3.73.105 It says it is the latest update, I have windows 7 and IE11
When I try to sign in using skype I get
Sorry we do not recognize your sign in details.
Please check your Skpe name and Password.
I can sign in through my Microsoft account but Skype still says I am not signed in
Solved!
Go to Solution.
Attachments:
Image1.jpg ‏61 KB

Skype 6.3 is more than 1½ years old version. All Skype versions older than 6.14 are now retired and can no longer be used. The currently latest Skype version is 6.21. You need to update your Skype.
http://www.skype.com/en/download-skype/

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Re: we do not recognize your sign in details

Few days ago I was kicked of my skype. Trying to log in again produced the same result: we do not recognize your sign in details. Meanwhile I created a new account, but lost important contacts. The problem is that I can not access registered email account anylonger in order to restore sign in details. I remember the registered email.
Please help.
Many thanks in advance

Skype 6.3 is more than 1½ years old version. All Skype versions older than 6.14 are now retired and can no longer be used. The currently latest Skype version is 6.21. You need to update your Skype.
http://www.skype.com/en/download-skype/

Sorry, we didn't recognize your sign in details HE...

Hello. I am using Skype since its launch and yesterday started showing this message everytime I try to log in. I tried logging in on the Skype website but that didn't work aswell. I have Avast! antivirus. I created another account to keep in touch with my friends and this one worked when I tried to enter the password and the login. Need help! I have a Windows 7 32 bits. My skype account is not linked with my Microsoft account, I tried "linking" them together but it happens the same message. In the Skype website, the message it shows is: "The connection has failed".
Regards,
[Removed for privacy] (this is my alternate account)

Hello,
same problem here. I've been using Skype with my Skype name for like more than 10 years.
Now, 5 minutes ago, it just disconnected and I cannot login with that Skype name anymore. Nor in Skype, nor on the web page. The message i get is :
Sorry, we didn’t recognize your sign-in details. Please check your Skype Name and password, then try again.
I have also tried another accounts and they work normally. My Skype name seems like just dissapeared.
Please solve this problem !
Kr,
T

Sorry, we didn't recognize your sign-in details

Hello! I have a microsoft account. To be honest, not sure whether I had a skype account too with this microsoft account. When I try to sign in to skype desktop, I get the error message "Sorry, we didn't recognize your sign-in details". I can sign in fairly using microsoft account on the www.skype.com website but not on desktop client. I am using windows xp sp3. Also when I try to recover password or username for skype, it only gives one of the microsoft account and prompt me to reset microsoft password if I try to reset password. Please help me out. I have tried reinstalling skype and reinstalling. I can sign in other skype accounts here. Those are not microsoft account but skype accounts.
Attachments:
skype.JPG ‏38 KB

Hi,
your Microsoft account (MSA) works as a your Skype account. Or rather: Your MSA is your Skype account So just make sure you click "Microsoft account" on the blue Skype sign in page and then enter your email and MSA password to sign in to Skype.
When you want to recover the password for this MSA you indeed need to take the recovery flow for your MSA and not a Skype one.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Sorry, we didn't recognize your sign-in details. Please....

Recently like a day ago, I was in a skype call with a couple of friends. Then I was in there for about 1 minute after that it kicked me out of the call and kicked me out of my account saying Sorry, we didn't recognize your sign-in details,Please check your skype name and password,then try again. when I tried to get in. I need help. I have let Skype support remote access my computer to remove skype and to reinstall it for me, Still not working. Help please. If someone knows a fix please let me know. -FroggyRecks

Try to reset all Skype settings. Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old. Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder. Restart Skype. N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

Skype didn't recognize your sign in details (Macbook Air) help please

My Skype is not working since a week now. When i tried to log on to Skype from my Macbook Air (Mid 2011) it says "Skype didn't recognize your sign in details please check your Skype name and password then try again". I have done the following steps but issue still persist
Operating System: Mevericks 10.9.4
Step No:1
I deleted the shared.xml file from library
Reinstalled Mevericks then formatted my Harddrive and downgraded to Mountain lion X
Issue is still there and I am hopeless because I have contacted the Skype support and searched the google for help, read different blogs but I haven't found any Solution.
Is there any one who can help me please?
Looking forward

OS X Mountain Lion (10.8.1)
While I'm doubtful this will fix your problems, you need to update.
OS X Mountain Lion Update v10.8.5 (Combo) 831.81 MB
http://support.apple.com/kb/DL1676
Log into the Skype Web site. http://www.skype.com
Click on the Sign in link.
It's possible you will need to reset your password.
Also verify that you are running the latest version (6.19.0.442) of Skype. http://www.skype.com/en/download-skype/skype-for-computer/

Sorry, we didn't recognize your sign-in details,Pl...

Hi,
Please help me, i have unistall and download latest skype version but it is not sign in. giving below error.
we can't open Skype. You are already signed on this computer. Please sign out and try again.
Please help me to solve this issue. i have no anyother account loged in on skype then why this error comes , even no window 8 skype is running i have unistall also window skype, and install fresh desktop skype but getting error please help me to solve . Thanks in advance.

Try to reset all Skype settings.
Quit Skype or use Windows Task Manager to kill any Skype.exe process. Go to Windows Start and in the Search/Run box type %appdata% and then press Enter or click the OK button. The Windows File Explorer will pop up. There locate a folder named “Skype”. Rename this folder to something different, e.g. Skype_old.
Next go to Windows Start and in the Search/Run box type %temp%\skype and then press Enter or click the OK button. Delete the DbTemp folder.
Restart Skype.
N.B. If needed, you will still be able to re-establish your call and chat history. All data is still saved in the Skype_old folder.

Sign in not working "We didn't recognize your sign...

Hello
Please help my mac cant log in any account on mya Mac, sorry, we didn't recognize your sign-in
details. please check your skype name and password then try again
[Topic title updated by moderator to be more descriptive. Original topic title was: "Mac"]

Hi,
your Microsoft account (MSA) works as a your Skype account. Or rather: Your MSA is your Skype account So just make sure you click "Microsoft account" on the blue Skype sign in page and then enter your email and MSA password to sign in to Skype.
When you want to recover the password for this MSA you indeed need to take the recovery flow for your MSA and not a Skype one.
Follow the latest Skype Community News
↓ Did my reply answer your question? Accept it as a solution to help others, Thanks. ↓

Error in iCal: The server did not recognize your user name or password for account "Gmail."

To keep my iCal up to date on two computers, I export an Archive in one and import it to the other. Yes, I know I should use the Cloud, but humour me.
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We don't recognize your skype login details

we don't recognize your skype login details every time i see this message on skype please give me some solution for this problem i am using new IE8 even i am using new skype help me

What version of Windows are you on (XP, Vista, Windows 7, Windows 8 )? Is it 32-bit or 64-bit?
http://support.microsoft.com/kb/827218

We do not recognize your sign in details

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