We have 3 iphones in my family. With the new upgrade 5.1 all the batteries last for just half day in normal use. The same problems happens to a lot fo friends after the upgrade! Is it possible to remove the problem?? Thanks. Mauro, Italy.

We have 3 iphones in my family. With the new upgrade 5.1 all the batteries last for just half day in normal use. The same problem happens t a lot of friends of mine after the upgrade. Is it possible to remove the problem??? Thanx!

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I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.

I have a 3G iphone. I just tried to download the new itunes and lost all my itunes I had. I tried to transfer them from my computer but can't. How can I and what do I do to get the ones I bought before and now have lost.

It has always been very basic to always maintain a backup copy of your computer.
Use your backup copy to put everything back.
If for some reason you have failed to maintain a backup ( not good), then you can transfer itunes purchases from an ipod/iphone/ipad: File>Transfer Purchases

I want to download the new software on my ipod touch on a different computer to what i normally use, but it keeps telling me i will loose all my downloads. Is it possible to make this computer the main computer to sync my ipod?

I want to download the new software on my ipod touch, on a different computer to what i usually sync my ipod to, and it keeps telling me i will lose all my downloads. i it possible to download the update on this computre, without deleting my information, and making this computer the main computer to sync my ipod to?

A manual backup will help in your situation.
Make sure your new computer is authorized in iTunes. Disable autosync in iTunes, connect your iPod, right click on it in the device list and choose backup.
This will save data, pictures and settings to itunes. See what's included in this backup here: http://support.apple.com/kb/HT4946
Transfer your purchases the same way to copy all apps and bought media from the Store to your computer.
Set up at least one contact and event on your computer to be able the merge your calendars and contacts after your iPod got wiped during the first sync.
The rest of the data can be restored from the backup you made.
Restoring: http://support.apple.com/kb/HT1414
Music is one way only, from the computer to your device, unless you bought the songs in iTunes and transferred your purchases.
There is 3rd party software out there, but not supported by Apple, see this thread: http://discussions.apple.com/thread.jspa?threadID=2013615&tstart=0
Apps can be downloaded again for free, in some countries music as well: Downloading past purchases from the App Store, iBookstore, and iTunes Store

How do I get my old iPhone 4g to work with a new computer without losing all data on it?

I bought a new MacBook Pro with Retna display to replace a dead gateway running Windows XP. My iPhone 4 was always connected to the old gateway and I synced to the iTunes on it. Now I have my new MacBook up and running and have logged into its new iTunes and synced my new iTunes to my Apple ID and to the apple store. Everything looks good in the new iTunes. Problem is now when I connect my old iPhone to the new computer it's iTunes warns of my iPhone data about to be erased. How can I prevent losing all my stuff. I don't want to lose all my text messages on the iPhone. What can I do to prevent losing everything from my phone?

Ok thanks again for your reply, link to Apple article, and concern for my questions. That is very refreshing to have people willing to share their knowledge like you.
So why do you suppose we get this awful warning when we connect our iPhone to a new computer that all data on the phone will be deleted if we continue? Furthermore why don't we get a further explanation as to what to do sat that point?
I can not stand warnings like this that make me feel like I have done something wrong, that somehow I may be violating my terms of service. All that legalize is not customer friendly. Apple has always impressed my more that any company with excellent personal customer service but this is not good the way they scare you when you honestly are trying to move to a new computer with your old iPhone.

HT4623 After updating my iPhone 4S with the new iOS7, I lost all my games and apps that I had downloaded to my phone. How do I get these apps back?

After updating my iPhone 4S with the new iOS7, I lost all my games and apps that I downloaded to my phone. How do I get them back?

Hello JeepJackie
Check out the article to download your past purchases to your iPhone.
Downloading past purchases from the iTunes Store, App Store, and iBooks Store
http://support.apple.com/kb/ht2519
Thanks for using Apple Support Communities.
Regards,
-Norm G.

HT1311 Have changed my Apple id to a new email address. its all working fine on my pc and also comes up with the new id on my icloud page on my iphone, but when i tryto buy something from i tunes on the phone the sign in box still has the old id. how do i

Have changed my apple Id to a new email address. its all working fine on my PC and also on come up with the new ID on my icloud page on my iphone but when i try to buy something from itunes etc on my phone, the log in box still contains the old id.
how do i change this?

The Apple Support Communities are an international user to user technical support forum. As a man from Mexico, Spanish is my native tongue. I do not speak English very well, however, I do write in English with the aid of the Mac OS X spelling and grammar checks. I also live in a culture perhaps very very different from your own. When offering advice in the ASC, my comments are not meant to be anything more than helpful and certainly not to be taken as insults.
It doesn't sound like you "changed" your Apple ID, sounds like you created a new one. Bad idea. All content bought with an Apple ID is forever tied to that ID. The ID that bought the content is the only ID that can update the content. Apple does not merge IDs not does Apple transfer content from one ID to another.

HT1296 Can't get my Music off of my iPhone 4. My computer died & had to get a new one, so now I cannot sync my iPhone 4 with the new computer, without losing all of my Music, because the only Music I have is on the iPhone 4 only, not on the computer. Help

Can't get my Music off of my iPhone 4...
My computer died & had to get a new one, so now I cannot sync my iPhone 4 with the new computer, without losing all of my Music, because the only Music I have is on the iPhone 4 only, not on the computer. No Backup anywhere : (
If I choose to sync it tells me all of the Content that does not match the iTunes library on the computer will be erased, do you want to proceed & I have to say no.
How do I replace the music library on my Computer with the Music on the iPhone?
I got my pictures off because you can access them when you connect the iPhone using Windows 7 but you cannot see any of the music so you cannot access it when using windows so don't know what to do...
Help...

The music sync is one way - computer to iphone. The only exception is itunes purchases. File>Transfer Purchases
It has always been very basic to always maintain a backup copy of your computer for just such an occasion. Use your backup copy to move everything to your new computer.

HT1386 The laptop I originally synch'd my iphone 4s with is broken and cannot retrieve any files. How can I sync the phone with a new laptop without losing all my downloaded music and apps already installed on my iphone?

The laptop I originally synch'd my iphone 4s with is broken and cannot retrieve any files. How can I sync the phone with a new laptop without losing all my downloaded music and apps already installed on my iphone?

If the answer to the above question is "yes", FIRST, set up a backup of your new computer before you do anything else so the next time your computer breaks you will not be in the same situation. Backup solutions are numerous and inexpensive, and there is absolutely no excuse in the Third Millennium not to have one.
Then see this tip: https://discussions.apple.com/docs/DOC-3141

My iphone calendar wont sync with my outlook calendar. My inbox seems to be syncing just fine, its just that my iphone calendar is not showing the same events i have in outlook.

my iphone calendar wont sync with my outlook calendar. My inbox seems to be syncing just fine, its just that my iphone calendar is not showing the same events i have in outlook.

Hi
I have the a similar problem - only I can't actually get the calendar to show up. I've added the account and it's showing Mail and Notes but not Calendar. But I'd like it to show the outlook calendar.
I'm going to
Go to settings > mail contacts calendar
select your account that's affected
But under that account there isn't a calendar showing and I can't see any options to add it?

Is possible to remove the extra that comes with firefox 12 "search google , search surf canyon, search duck duck go ,search wikipedia when a text is selected?

Hello !
Is possible to remove the feature (search google , search surf canyon, search duck duck go ,search wikipedia) when a text is selected?

I'm not sure exactly what you are referring to, but I know that surf canyon and duck duck go aren't included with Firefox by default. It is possible an add-on took over your Firefox.
Do this:
Update to Firefox 15. [[Update Firefox to the latest version]]
Then, Reset Firefox. [[Reset Firefox – easily fix most problems]]
Does that help?

I have just purchased a Macbook pro, but my iphone is currently synched to my old pc. How can I now synch it with my new mac without losing all the apps/music etc on my phone, Ta

Hi, I have just purchased a Macbook, but my iphone is currently synched to my old pc. How can I now synch it with my new mac without losing all the apps/music etc on my phone? Ta

The easiest way is to copy the iTunes folder from your old PC to your MB (put it in the Music folder as a subfolder), along with the other valuable data on the old PC. Or restore it from a backup of your old PC. Then authorize iTunes on the MB to the same account you had on the PC. When you sync it will warn you that your content will be deleted, but it will be replaced with the same content from the MB. Before syncing you should also make sure there is at least one entry in iCal and Address book on the MB (assuming you sync to Outlook or equivalent on the PC) to assure that your contacts and calendar entries will move over correctly.
Al alternative that is less effective is to connect the iPhone to the MB without syncing, and choose "Transfer Purchases" from the iTunes File menu. This willl copy purchases music, videos and apps, but not ripped tracks from the iPhone to the MB.

I don't have the original laptop my iphone was set up on. I have backed up all my data on icloud. If I sync with my new laptop and erase all my contents(restore to factory settings), can I then get it all from icloud?

I don't have the original laptop my iphone was set up on. I have backed up all my data on icloud. If I sync with my new laptop and erase all my contents(restore to factory settings), can I then get it all from icloud?

I have the same problem as the emails go to my iCloud account that I cannot access!!! I cannot answer the security questions as someone else must have set up my iCloud account. Nothing seems to work. It would be great if someone has some ideas as what can be done to recover the situation?

After I edited my contact list on my iphone I set up the icloud account. Now all of my old contacts have been added to the edited ones. If I delete the icould will I lose all of my contacts or just the ones brought in by icloud?

After I edited my contact list on my iphone I set up the icloud account. Now all of my old contacts have been added to the edited ones. If I delete the icould will I lose all of my contacts or just the ones brought in by icloud?

You cannot delete an Apple ID, you can just stop using it. If your photos are still on your phone now, then I suggest you do back them up. Transfer them from the phone into your iPhoto Library. iCloud only backs up your Camera Roll automatically. But the Camera Roll only contains new photos that were taken but not yet transferred using iTunes.

I had an iPad2 and use a PC with windows xp to synchronize iTunes. Now i have a Mackbook Pro. How do I synchronize my Ipad to the new macbook without losing all my data?

I had an iPad2 and use a PC with windows xp to synchronize iTunes. Now i have a Mackbook Pro. How do I synchronize my Ipad to the new macbook without losing all my data?

On the MacBook launch iTunes.
From the menu bar click Store / Authorize This Computer.
Now sync your iPhone.
Apple - Support - iPhone - Syncing

I no longer have access to the computer to which my iPod touch is synced. Can I de-sync it without accessing said computer and set up a sync with my new computer without losing all my purchases?

I no longer have access to the computer to which my iPod touch is synced. Can I de-sync it without accessing said computer and set up a sync with my new computer without losing all my purchases?

You can transfer Itunes purchases by:
iTunes Store: Transferring purchases from your iPhone, iPad, or iPod to a computer
You can transfer other stuff with the info provided in this previous discussion:
Best iPod to PC
You can also redownload apps at no additional cost:
How to redownload purchased apps from the App Store
Once you get the stuff in the iTunes library of you new computer let iTunes erase your iPod and replace its contents with what is now in your iTunes library.

We have 3 iphones in my family. With the new upgrade 5.1 all the batteries last for just half day in normal use. The same problems happens to a lot fo friends after the upgrade! Is it possible to remove the problem?? Thanks. Mauro, Italy.

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