We have a corporate iPad in our auto showroom to show guests how to use features on their vehicles. Someone locked it with their account. It was not an employee. How can I get in? I did a restore of the software already?

We have a corporate iPad in our auto showroom to show guests how to use features on their vehicles. Someone locked it with their account. It was not an employee. How can I get in? I did a restore of the software already?

Gather up the proof that the dealership is the original purchaser of the iPad,
and take the iPad & that proof to a physical Apple store for possible assistance.
It is highly suggested that you make a genius bar appointment to avoid delay
at the store:
Make a Genius Bar Reservation
http://www.apple.com/retail/geniusbar/
If no Apple store close by, get the information mentioned above and contact
Apple Contact Us for assistance.
Once the problem is resolved, you may wish it use Guided Access to limit
what customers can do with the iPad.
     iOS: About Guided Access - Apple Support

Similar Messages

Maybe you are looking for