We have a DVD in the super drive that will not eject. The DVD does not show up on the desktop. Have tried the keyboard eject button, and also restarting the computer. Any ideas on how to eject it?

We have a DVD in the super drive on our Macbook Pro that will not eject. The DVD does not show up on the desktop. Have tried the keyboard eject button, and also restarting the computer. Any ideas on how to eject it?

here is a troubleshooting article from Apple about this: http://support.apple.com/kb/ht2801. Hope this helps

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The Calendar app that came on my i4S Phone does not sync the correct time for items posted on my Yahoo Calendar. Actually, items post exactly 4 hours earlier than the correct time on my Yahoo Calendar. My i4S is in the correct New York time zone. Help?

I posted this question a while ago and didn't receive any responses but there are a lot of people who have viewed it and 10 have said they have the same question so I thought I would update you that I added my nanny to my exchange server account (created an email for her) and I send all invites to that email address and they work. So sending invites from an exchange server account to a non-exchange server account apparently is a bug so to solve it, get on an exchange server I guess.

IPhone 4-Caller can't hear my voice. Checked the mute button and had restart the phone. Still problem occurred. HELP ME PLS!

iPhone 4-Caller can't hear my voice. Checked the mute button and had restart the phone. Still problem occurred. HELP ME PLS!

I'm having same problem with my 3G. When I adjust my ringer volume it says headphone in parentheses. I can still hear thru headphones. Until u get it fixed maybe u could try this as a temp solution. Good luck.

I selected update option and it erased my ipod with all downloaded and paid materials...any ideas for how to restore?

I selected the update option and it erased my ipod with all downloads and other materials lost...any ideas on how to restore?

Everything should be on your computer. Just sync it back.
Did you fail to make sure that everything was on your computer before updating?

IOS7 on iPad mini. Now my keyboard locks up and won't type. Any ideas or help?

IOS7 on iPad mini and now keyboard locks up and won't type. Any help here?

thanks for the reply, brian, but unfortunately that is what i meant by the hard reboot. i've done that many, many times and it's still stuck. nothing is helping and i can't even get it to sync to iTunes to restore it.
thanks anyway!

After we installed a new airport extreme, the imac running snow leopard displays black box msgs saying to hold down the power button and or the reset button and then restart your computer. Can anyone provide info that can help resolve this issue?

Experiencing similar issues on both imac and power book: after replacing an original airport extreme with a new airport extreme both computers display a black box msgs that reads: "...turn off your computer by holding down the power button and or the reset button for a few seconds and then restart your computer."...
one of the printers are usb'd to the imac. The printer is not "seeing" the imac nor will it print wireless from the powerbook which was the norm prior to the upgrade on the airport extreme.
Upon restart, the imac does not "see" the wireless keyboard or the mouse until it is "found" again.
At this time the imac or the powerbook can get on line.

It sounds like your computer is getting Kernel Panics. Please look at About "You need to restart your computer" (kernel panic) messages and if the message seen on your display is like the one in the link then you have confirmed you had a KP. KP's can be tough to track down because they can be caused by software or hardware. The first place to start is to post the complete crash log so we can look at it, often there are clues in the log. You can find it at:
/Library/Logs/DiagnosticReports

I have an old apple ID that is associated with an email I can no longer access, but over half of my apps are associated with this Apple ID. Any idea on how to reset the apps to go with my newer Apple ID without completely wiping my iPhone?

I have an iPhone 4s. The email I need to use is completely locked because Windows believed someone else was trying to use my account (another reason Windows and I don't seem to get along). Anyway, I think my little sister may have accidentally clicked "Forgot my Password" while trying to download an app on my iPad that was under the same ID. So, an email was sent to my old hotmail account that is lockedried unlocking it, but the alternate email that was listed was an old one of my moms and she can't remember what her username was. I tried answering security questions on my Apple ID to maybe get my password to reset that way, but - since I made this account when I was about 12 or 13 - I can't even begin to remember what the answers to the security questions are. (And before anyone gets on a pedestal about how I was too young to be doing something like this, I did have parent supervision and wanted something like this of my own, so lets stick to the ACTUAL problem). So, main problem here. I now have about 30 app updates that are under an account I basically have no access to. I've deleted the apps from my home screen and tried downloading them with my new Apple ID, but it shows as if it's stored in the cloud and will only let me download it from the old Apple ID. Is there any possible way to dissociate my apps from my old ID and associate them with my newer one WITHOUT completely resetting my phone?

You can not merge accounts.
Apps are tied to the Apple ID used to download them, you can not transfer them.

My home button stopped working ....any ideas on how to fix??

I've had my Ipad 2 for less than a week and all of a sudden the home button stopped working. Any ideas on what I can do to fix it or should I try to bring back for a replacement?

See if you can do any of these - but you need the home button to try the first one - or you must have multitasking gestures enabled on the iPad in order to try the second one.
Reboot the iPad by holding down on the sleep and home buttons at the same time for about 10-15 seconds until the Apple Logo appears - ignore the red slider - let go of the buttons.
Quit all apps and restart the iPad. Go to the home screen first by tapping the home button. Double tap the home button and the task bar will appear with all of your recent/open apps displayed at the bottom. Tap and hold down on any app icon until it begins to wiggle. Tap the minus sign in the upper left corner of the app that you want to close. Tap the home button. Restart the iPad.
Restart the iPad by holding down on the sleep button until the red slider appears and then slide to shut off. To power up hold the sleep button until the Apple logo appears and let go of the button.
If you have multitasking gestures turned on - you can swipe up from the bottom of the screen with four fingers to get to the recents tray.

HT203216 When I try and open microsoft outlook it crashes and won't open . Any ideas on how ti fix this ?

Recently purchase office 365 home premium . Was working fine but now outlook wont open
Any ideas ?

1. Your question has nothing to do with an iPhone, which is what this forum is for.
2. Your question has nothing to do with an Apple product, so I suggest you post your question the Microsoft Mac forums: http://answers.microsoft.com/en-us/mac

OBIEE 11g install - is C drive the only drive that will work?

Anyone know if the installation needs to be done on the C drive only . i tried to specify the middleware home on the d drive and got stuck with an error at 98%
Invalid weblogic home specified: D:\app\OBIEE11g\wlserver_10.3
I havent encountered this when installing on the C drive . Oracle's documentation does not specify this requrement . does anyone know if this is a requirement? Any tips on a clean uninstall for the OBIEE 11g server ?

Hi Team,
While installing OBIEE11g with database 11g the installation getting successful at 98% and Post installation steps are executing and getting hanged.
after verifing the log the below message came across.
pls. suggest how to resolve this error.
[2010-10-06T17:18:13.558+05:30] [as] [NOTIFICATION] [] [oracle.as.install.bi] [tid: 15] [ecid: 0000Ii1FPUX1ZbS_UDk3yc1Cf5UQ000006,0] Validating node manager service arguments...
[2010-10-06T17:18:13.558+05:30] [as] [ERROR] [] [oracle.as.install.bi] [tid: 15] [ecid: 0000Ii1FPUX1ZbS_UDk3yc1Cf5UQ000006,0] Invalid weblogic home specified: D:\OBIEE11g\wlserver_10.3
[2010-10-06T17:18:13.558+05:30] [as] [ERROR] [] [oracle.as.install.engine.modules.install] [tid: 15] [ecid: 0000Ii1FPUX1ZbS_UDk3yc1Cf5UQ000006,0] Error occurred during OUI launch[[
java.lang.IllegalStateException: Invalid weblogic home specified: D:\OBIEE11g\wlserver_10.3
at oracle.as.install.bi.installaction.NodeManagerService._validate(NodeManagerService.java:64)
at oracle.as.install.bi.installaction.NodeManagerService.install(NodeManagerService.java:32)
at oracle.as.install.bi.installaction.BIInstallAction._installNodeManagerService(BIInstallAction.java:459)
at oracle.as.install.bi.installaction.BIInstallAction.executeAfterCopy(BIInstallAction.java:216)
at oracle.as.install.engine.modules.util.installaction.InstallActionProviderUtility.invokeExecuteAfterCopy(InstallActionProviderUtility.java:91)
at oracle.as.install.engine.modules.presentation.ui.common.wizard.ModifiedDWizard.executeEvent(ModifiedDWizard.java:2907)
at oracle.as.install.engine.modules.presentation.PresentationModule.processModuleEvent(PresentationModule.java:655)
at oracle.as.install.engine.modules.util.PartnerModuleImpl.processEvent(PartnerModuleImpl.java:118)
at oracle.as.install.engine.InstallEngine.notifyListeners(InstallEngine.java:626)
at oracle.as.install.engine.InstallEngine.processEvent(InstallEngine.java:584)
at oracle.as.install.engine.modules.util.PartnerModuleImpl.notifyAllEventListenersHelper(PartnerModuleImpl.java:227)
at oracle.as.install.engine.modules.util.PartnerModuleImpl.notifyListeners(PartnerModuleImpl.java:158)
at oracle.as.install.engine.modules.install.InstallModule.onSuccess(InstallModule.java:478)
at oracle.as.install.engine.modules.install.action.InstallManager.notifySuccess(InstallManager.java:321)
at oracle.as.install.engine.modules.install.command.InstallSuccessCommand.execute(InstallSuccessCommand.java:42)
at oracle.as.install.engine.modules.install.action.InstallManager.onInstallEvent(InstallManager.java:333)
at oracle.as.install.engine.modules.install.action.AbstractOUIHandler.fireInstallEvent(AbstractOUIHandler.java:145)
at oracle.as.install.engine.modules.install.action.OUIInstaller.succeed(OUIInstaller.java:524)
at oracle.as.install.engine.modules.install.action.OUIInstaller.start(OUIInstaller.java:469)
at oracle.as.install.engine.modules.install.action.InstallManager.launchOUI(InstallManager.java:211)
at oracle.as.install.engine.modules.install.InstallModule.launchOUI(InstallModule.java:155)
at oracle.as.install.engine.modules.install.InstallModule$1.run(InstallModule.java:246)
pls. let me know how to resolve this issue...
Thanks in advance
Regards,
VSR

Want to start PSE 12 in photo editor but it will only start in Orgaizer, can't get to welcome screen and the .exe file that Adobe said to look for does not exist on my files

Have tried to start PSE 12 in photo editor but it continues to start in Organizer. I do not want my pictures loaded in Organizer at all. Saw a page on the web that said to click on an .exe editor file but that is not on my files. Also cannot get a welcome screen to come up, only an organizer even though I checked it the first time to come up in photo editor. I'm now having Organizer crammed down my throat. Tried online chat but was cut off with the statement that no support is offered for v12 any longer.

Hi,
You failed to say which operating system you are running on so I'm assuming it is Windows of some type.
You should be able to find the following files, using explorer, depending on your system.
64bit system: "C:\Program Files (x86)\Adobe\Photoshop Elements 12\PhotoshopElementsEditor.exe"
32bit system: "C:\Program Files\Adobe\Photoshop Elements 12\PhotoshopElementsEditor.exe"
Double clicking on that should start the editor - suggest to create a shortcut to it.
If you can't find one of those files, then you either installed it somewhere else or you need to re-install elements.
Brian

So I am from U.S. Came to South America for Christmas and won't be back for a month. I lost my iPhone on the plane as we were gathering our belongings. It was in airplane mode so I tried to track it and it says off line any ideas on how I can get it?

Just curious why the phone tracer did not work when I recently left my phone on a plane in another country and the person who found it has used it and and took it off air plane mode

Ryan2280 wrote:
the person who found it has used it and and took it off air plane mode
I'm not sure how you know this, but if true, most likely they have since restored it which would remove the iCloud settings. The iPhone would now be in Activation Lock, though, and hence after restoring be useless to the person who found the iPhone. But as Tim said, contact the airline. It's possible they accessed it in an attempt to determine the owner.
Regards.

Have just downloaded the new iSO6 and now my facetime will not work. I have checked the settings and all looks fine. Any ideas on how to solve this problem?

Have just downloaded iSO6 to my ipad and now facetime will not work properly. It will take incoming but will not allow to make a call. Could anyone offer suggestions to the problem please?

Hi Deb,
Deauthorizing all is definitely the way to go. You will just need to authorize your computer again after, as well as your husband's.
Here's some additional information on deauthorizing all:
iTunes Store: About authorization and deauthorization
http://support.apple.com/kb/ht1420
I hope this helps!
- Ari

Found an iPhone 5s and cannot turn it on any ideas on how to get it working?

Trying to get it back to the original owner if possible if not it would be nice to use it myself

press and hold the home AND power buttons for 15 seconds.
If you dont see the apple symbol or "connect to iTunes" then sorry, it's faulty or the battery has failed.

My Ipod touch won't respond, it's stuck on lock. I have tried holding the middle button & the power button and also restoring the settings but it's still unresponsive. Please help?

I don't think it is sensing my 'touch/slide'. Warranty expired 2 months ago

try wipeing the screen with an baby wipe to see if any dirty finger prints are on the screen

We have a DVD in the super drive that will not eject. The DVD does not show up on the desktop. Have tried the keyboard eject button, and also restarting the computer. Any ideas on how to eject it?

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