We have a new iMac 27" LED computer.  We set it up, then plugged in our "original" iPad.  It prompted us to upgrade it to the OS5 and the message indicated our iPad contents would be transferred to our iTunes library. Now our iPad content has been lost.

Let me continue.  Now our contacts, calendar, books etc. on our iPad are gone.  We now look in our library on our PC and do not see anything either.  Is everything lost?  Is there anyway to restore our settings?

What was the iPad synced to before and were you using the same AppleID as you are on the new iMac? I suspect your content isn't lost, you just don't have  your account set up correctly. If you can't figure it out give AppleCare a ring and they will help your troubleshoot what you've done with the content.

Similar Messages

  • I transferred my entire itunes library, now how do i put it on my ipod?

    My old computer had my itunes on it, i no longer use it since my dad moved it to his office building, so i wanted to move my library to my new laptop. I have now uploaded all my cds and songs that was once on my ipod to my new computer. Yet when i plug up my ipod, nothing happpens. Any suggestions? I need HELP!!!
    4GB Mini    

    Basically, you need to assign this machine as the computer that will store your iPod's library. When you launch iTunes and connect your iPod, it should show up. I recommend restoring the iPod so it can sync with your new iTunes Library.
    How to restore your iPod:
    Make sure you've reinstalled the latest version of iTunes.
    Open iTunes, and then connect your iPod to your computer.
    After a few moments, it will appear in the Source list in iTunes.
    Select your iPod in the Source list and you will see information about it appear in the Settings tab of the main iTunes windows.
    Click the Restore button. You will be prompted with one or more restore options that may prompt iTunes to automatically download of the latest iPod Software. The 4 possible restore options are:
    Restore Option
    1: Restore - Restores with same iPod Software version already on iPod.
    Restore Option
    2: Use Same Version - Restores with same iPod Software version already on iPod even though a newer version is available.
    Restore Option
    3: Use Newest Version - Restores with the latest iPod Software on your computer.
    Restore Option
    4: Restore and Update - Restores with the latest iPod Software on your computer.
    A progress bar will appear on the computer screen indicating that the first stage of the restore process has started. When this stage is completed, iTunes will instruct you to leave iPod connected to your computer to complete restore.
    Restore Instruction
    1: Disconnect iPod and connect it to iPod Power Adapter (typically applies to older iPod models).
    Restore Instruction
    2: Leave iPod connected to computer to complete restore (typically applies newer iPod models).
    During the stage 2 of the restore process, the iPod will show an Apple logo as well as a progress bar at the bottom of the display. It is critical that the iPod remains connected to the computer or iPod Power adapter during this stage. Note: The progress bar may be difficult to see since the backlight on the iPod display may be off.
    After stage 2 of the restore process is complete and the iPod is connected to the computer, the iTunes Setup Assistant window will appear asking you to name your iPod and choose your syncing preferences similar to when you connected your iPod for the first time.
    I hope this helps!

  • HT4527 How can I transfer my iTunes library from my iPad to my new computer?

    My hard drive crashed without recent backup and I would like to transfer my iTunes library from my iPad to the new hard drive. Some tunes transferred and some didn't. Thanks.

    Non-iTunes purchases cannot be transferred from an iDevice to computer via iTunes.
    The simplest solution is to simply move the ENTIRE iTunes folder from the old computer to the new computer.  Why anyone would choose to make life more difficult by screwing around with transferring purchases from an iDevice and using 3rd party software to extract non-iTunes purchases is beyond me. 
    IF for some reason there is no backup of the old computer and/or the old computer is no longer accessible, then try google for solutions.
    Do yourself a favor going forward, backup your media and other important data.

  • I have a new iMac and want to use my HP 7300 All in One and to use the "Fax"feature I need a phone port on computer and of course, this computer does not have one.  Are there any aftermarket devices for USB to phone that would work in this case?

    I have a new iMac and want to use my HP 7300 "All in One and cannot use the fax feature because there is no phone port is there a solution for this?BACellli

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  • TS3999 I have a new imac and cannot get my ical to show up on the new imac via icloud.  Every time i go to system preferences and activate the calender it freezes.  I have restarted the computer mutiple times.

    I have a new imac and cannot get the ical to show all of my calenders.  I have gone to system prefrences and clicked the calendar setting and it freezes and i have to force quit.  I have restarted the computer multiple times.  Any suggestions?

    Hello JETaylor2015,
    Congratulations on your new iPod nano!  I would be concerned too if my iPod was not recognized by iTunes or my computer.  I recommend reviewing this article for steps to take when your iPod is not recognized:
    iPod not appearing in iTunes
    http://support.apple.com/kb/TS3716
    Thank you for using Apple Support Communities.
    Best,
    Sheila M.

  • Both myself and my wife have 2 separate iTunes accounts, I subscribe to iTunes Match. Music purchased on my wife's account appear on our computers iTunes library but my iPad cannot access the music she has purchased. Is there any way to overcome this

    Both myself and my wife have 2 separate iTunes accounts, I subscribe to iTunes Match. Music purchased on my wife's account appear on our computer iTunes library but my iPad cannot access the music she has purchased. Is there any way to overcome this

    The only way to do what you want is to log into your wife's iTunes Store account on your iPad. Doing this will lock you out of your account for 90 days.

  • I have a new iMac and would like to buy a cheap version of Photoshop to create a simple flyer.  If I look on ebay or similar, what version do I require?

    I have a new iMac and would like to buy a cheap legal version of Photoshop to create a simple flyer.  If I look on ebay or similar, what version do I require?
    I understand that Photoshop 5 is not compatible?
    I used to use CS5 at work which was very good, doing a little reserach it appears as if this suite has been replaced by a monthly 'cloud' charge which for me as a basic home user is unnecessary.
    Appreciate any help.

    Hello Simonlala;
    Anyone that buys an iMac should not have to buy "cheap".  it's like putting "retread tires" on a brand new Farrari! Ugh! 
    To find a cheap version of PS is to locate an obsolete version only?  Software surplus business may have some or check the obituary columns to see if any Photographers or Gaphic Designers have left some things behind?
    Some options...enroll in a community college Multimedia class and you will not only have access to Photoshop, you'll have access to much more software for the price of the course.  It will also qualify you as a student and you can get a discounted rate on the Adobe Creative Cloud subscription as well. 
    If you are only making "simple flyers" would not MS Word or OpenOffice software do the job for you?  There are applications for that purpose and Photoshop is not the only way to skin this cat!  Or you can always buy a box of Crayola's and make a pamphlet that way?
    And as a bonus, you may learn something from the course you enroll in.
    I am a student and subscribe to Adobe Creative Cloud...it's reasonable for my purposes for now.

  • I live in a home with two other people, and one housemate tried to sync up his content from iTunes and iCloud onto another housemate's new iPad. the iTunes library only contains my content. is there any way to retrieve the there person's iCloud?

    i live in a home with two other people, and one housemate tried to sync up his content from iTunes and iCloud onto another housemate's new iPad. the iTunes library only contains my content. is there any way to retrieve the other person's iCloud? Can they go out of my account? Their content is saved on their iPads, but can another iCloud be on the same home computer?

    The syncing of music is one way, computer to phone. See this helpful document from a fellow user. Credit goes to the author.
    https://discussions.apple.com/docs/DOC-3141

  • I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion.  I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air.  iTunes Help

    I have a new iMac running iTunes 10.4 in OS 10.6.8, and a new Mac Air running iTunes 10.4 in Lion.  I was able to transfer all my music etc. from the iMac onto the Air, but cannot figure out how to get the Playlists from the iMac to the Air.  iTunes Help says File >Library >Export playlist and choose XML, or to save a copy of all your playlists, File > Library > Export Library, "the Exported info is saved in XML format."  Then it says, "to import an iTunes playlist, File > Library > Import Playlist".  Now I am assuming I do that import part on the Air, but when I try it doesn't recognize anything that can be imported - what am I missing??? Aside from a clue...

    Thanks, Jim, for taking the time, but the reply is unfortunately vague in the exact area of my confusion!  "you need to copy that file to your new computer..."  Well, the Import/Export instructions make it seem as if the two computers should be able to communicate this file thru wifi, but that's the linkage I can't seem tocreate with Import/Export.  Should I instead email a copy to myself (thats what applecare suggested)?  Copy it to and from a thumb drive?  But then place the file where?  And the article was helpful, but should I be trying to move the Library file or the Library.xml file (as iTunes Help suggests)?  Sorry to be so clueless about it...I suppose I buy Apple in the hopes of not having to think about this stuff, which approach seems not to be serving me well. Thanks again for your time!

  • I have a new imac how do i connect my phone to this computer if its registered with another without deleting all my content

    i have a new imac how do i connect my phone to this computer if its registered with another without deleting all my content. when i go on itunes it says that i can sync but will erase all the content and replace it with whats on the mac.

    Read this and follow carefully:
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive

  • Recently I have switched out computers and had copied/ transferred my I ITunes library to the new computer and encountered problem.  Many of the songs in the library were purchased from my old email address of that I no longer use nor did I remember the o

    Recently I have switched out computers and had copied/ transferred my I ITunes library to the new computer and encountered problem.  Many of the songs in the library were purchased from my old email address of that I no longer use nor did I remember the old password in order to authorize playing from the new computer.   Request advice/assistance to where I am able to play songs acquired through lost password?

    This is a user to user tech support forum.  Posting questions and getting responses here is the extent of the support.
    If you want phone support, call Apple and pay for it.
    Posting your phone number of a public forum is not smart, I have asked the moderators to remove it.

  • Unable to sync iPad to iMac. Get message 'iPad can't be synced because not enough free space to hold items in iTunes Library'. Only major content is iTunes U stuff. Deleted this on iPad and unticked iTunes U from syncing on iMac but message remains

    Unable to sync iPad to iMac. Get message 'iPad can't be synced because not enough free space to hold items in iTunes Library'. Only major content is iTunes U stuff (lots of videos). Don't download any music or other videos to iPad.
    Deleted iTunesU content on iPad and unticked iTunes U from syncing on iMac but message remains.
    Very frustrating.

    No longer a problem. After leaving a while and trying again the iPad and iMac successfully synced.

  • I have a new iMac and i created two libraries on iTunes. how do i copy songs from one library to the other?

    I have a new imac. I created two libraries, one for me, one for my kids. how do I copy songs from one library to the other library?

    Not easy unless you're just content with adding some files to the other as new files but lose playlists for those files, and playcount, and ratings, etc.  If you're okay with that, you can drag the media folder from one library to the other. If you use default settings and want to duplicate the media, just drag it. If you want to add the media but leave it where it is currently located, hold down the option key while dragging to the library window.
    Otherwise:
    PowerTunes - http://www.fatcatsoftware.com/powertunes/ (commercial software)
    syncOtunes - http://homepage.mac.com/oligrob/syncOtunes/syncOtunes.html

  • HT1338 I am trying to upgrade my iPhone via my macbook but the messageThere are purchased items on the iPhone "Mark Price's iPhone" that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updati

    Good morning
    I am trying to upgrade my iPhone via my macbook but the following message keeps coming up and the download does not work
    "There are purchased items on the iPhone “Mark Price’s iPhone” that have not been transferred to your iTunes library. You should transfer these items to your iTunes library before updating this"
    Please advise how I can transfer these files, I am not sure what files are in question.
    I've only had the MacBook a couple of days, I am PC savvy but this is all new to me so please keep it as simple as possible. I am a brit based in Bahrain.
    Regards
    Mark Price

    okay I've done everything regarding the transfer process (via file>transfer purchases) and syncing, so everything on my iPhone device seems to have been transferred to my iMac... however, I still get that message ("There are purchased items on the iPhone..."), trying to upgrade the iOS Have tried several times the same process of hitting transfer purchases via file, but nothing seems to make that message go away! Would have been nice to know which files I actually do need to transfer, which I don't get any info on of course...
    Starting to get really annoying this thing.. Any smart suggestions what's going on?

  • How do I move my itunes library from an iPad to my new MacbookAir

    how do I move my itunes library from an iPad to my new MacbookAir

    Some of the information below has subsequently appeared in a document by turingtest2: Recovering your iTunes library from your iPod or iOS device - https://discussions.apple.com/docs/DOC-3991
    Your i-device was not designed for unique storage of your media. It is not a backup device and media transfer was designed for you maintaining a master copy of your media on a computer which is itself properly backed up against loss. Syncing is one way, computer to device, updating the device content to the content on the computer, not updating or restoring content on a computer. The exception is iTunes Store purchased content.
    iTunes Store: Transferring purchases from your iOS device or iPod to a computer - http://support.apple.com/kb/HT1848 - only media purchased from iTunes Store
    For transferring other items from an i-device to a computer you will have to use third party commercial software. Examples (check the web for others; this is not an exhaustive listing, nor do I have any idea if they are any good):
    - Senuti - http://www.fadingred.com/senuti/
    - Phoneview - http://www.ecamm.com/mac/phoneview/
    - MusicRescue - http://www.kennettnet.co.uk/products/musicrescue/
    - Sharepod (free) - http://download.cnet.com/SharePod/3000-2141_4-10794489.html?tag=mncol;2 - Windows
    - Snowfox/iMedia - http://www.mac-videoconverter.com/imedia-transfer-mac.html - Mac & PC
    - iexplorer (free) - http://www.macroplant.com/iexplorer/ - Mac&PC
    - Yamipod (free) - http://www.yamipod.com/main/modules/downloads/ - PC, Linux, Mac [Still updated for use on newer devices? No edits to site since 2010.]
    - 2010 Post by Zevoneer: iPod media recovery options - https://discussions.apple.com/message/11624224 - this is an older post and many of the links are also for old posts, so bear this in mind when reading them.
    Syncing to a "New" Computer or replacing a "crashed" Hard Drive - https://discussions.apple.com/docs/DOC-3141 - dates from 2008 and some outdated information now.
    Copying Content from your iPod to your Computer - The Definitive Guide - http://www.ilounge.com/index.php/articles/comments/copying-music-from-ipod-to-co mputer/ - Information about use in disk mode pertains only to older model iPods.
    Get Your Music Off of Your iPod - http://howto.wired.com/wiki/Get_Your_Music_Off_of_Your_iPod - I am not sure but this may only work with some models and not newer Touch, iPhone, or iPad.
    Additional information here https://discussions.apple.com/message/18324797

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