We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is: Cannot send mail. The user name or password for iCloud is incorrect.
We purchased a new iPad2 and registered it using a 'new' iCloud email/ID. We are unable to send email from the iPad and iPhone. The error is:>> Cannot send mail. The user name or password for iCloud is incorrect.
About ~20 hours later, this ended up solving itself. We can send email using the '.icloud' email from both the iPad and iPhone. Advise would be 'wait' before you start seeking alteranatives like yahoo, hotmail, etc. This definitely is a convenient way to keep all your 'cloud' information in a centralized place, including the common email...
Similar Messages
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Iphone 4 "cannot get mail" as user name or password incorrect.
I have an iphone 4 and it has stopped updating mail. Three days ago I incorrectly typed in my mobile me password and had to reset it. I have updated my mac account details for my mobile me account on my phone but I keep getting "cannot get mail" as user name or password for.mac account is incorrect. Im not sure what to do and this is very frustrating as Im sure it is something very simple! Any help gratefully appreciated.
Did you try to delete the MobileMe account on the phone and set it up again after that?
You can also try to replace the account info on the phone during the next sync, if you select this option in the info pane, Advanced Section, with your phone connected to iTunes. -
How do I stop the message "Cannot get mail. The user name or password for iCloud is incorrect" from popping up 2-4 times consecutively every time I choose MAIL on my iPhone 4, 7.1.1 I have to select "OK" 2-4 times each time before I can read other email accounts. I used to have an "@me.com" account which I think was automatically changed to an "@icloud.com account." I opened a new iCloud.com account yesterday because I could not figure out how to get in the old ones. I want to delete the original @me & original iCloud account. When I try to delete the account, they tell me my DOB is wrong. I just want those pop ups to stop. Thanks in advance for your help.
Hi Suzanne,
It sounds like you’re running into a password issue with an older Apple ID that’s setup on your iPhone, which is preventing you from removing an iCloud account from your device. Take a look at the article linked below, it outlines all of the possible ways to change an Apple ID password.
If you forgot your Apple ID password - Apple Support
After you enter your Apple ID, there are three ways you can change your password:
Answer your security questions. Use these steps if you know the answers to your security questions.
Use email authentication. We'll send you an email that you can use to change your password.
Use two-step verification. If you set up two-step verification, you can use it to change your password. You just need your recovery key and a trusted device.
So long,
-Jason -
gmail on iphone was working fine until yesterday when it prompted me with the message "cannot get mail user name or password for gmail is incorrect", i have tried deleting the account and re-created a new account, same problem, can anyone help?
paulcb, you're a genius, it worked, thank you so much, you don't know how much stress you have taken off my shoulders, I am constantly on my email in my iphone everyday. Thanks a million, take care. Robert.
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Keep getting error message "user name or password for aol is incorrect
". Have reset both and problem still exists. Problem appears to be in the evening hours only.reset the password to re confirm that that isn't the issue
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Why do I keep getting a message that states "the user name or password for icloud is incorrect.
Apple are currently trying to get less secure passwords updated. They require that your account passwords are at least eight characters long and contain both alpha and numeric characters and at least one upper case alpha character.
You might try changing your account password to match these requirements.
My Apple ID -
I had to change my apple id password and now I'm getting the user name or password for "icloud" is incorrect.
Hi Ed,
I experienced a similar problem too. It happened overnight a few weeks ago after 11/19.
I got a pop up message, saying that my password needed to be reset.
So I reset my password, and ever since, I have not been able to read/send email from my icould @me.com acct.
Now I get the error: "The user name or password for "icloud" is incorrect" on my iOS devices, though it is correct enough for access my iTunes account and to log into http://icloud.com.
Interestingly enough, the issue seems to be related to the email only, since I cannot access icould email from the website either. It instead creates an error dump. -
My iphone keeps coming up with "the user name or password for aol is incorrect" can you help pl?
I also have the same error message " incorrect paasword" for my email acct...when i updated my iphone 4 to IS0 7. I went to my carrier and was told to delete acct and then add it again. All that did was delete all of my contacts and notes for my email act. Since I have an I pad . The acct also was deleted from it. I backed up both on ICloud but now I can not do the restore because ICloud does not reconize my phone. ..... Please help.
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Why is my mail saying "cannot get mail - user name or password for Gmail is incorrect" but on the Gmail app there is no problem. I have checked the settings and everything seems to be ok
Go here and unlock your account... https://www.google.com/accounts/DisplayUnlockCaptcha
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my icloud account keeps telling me that my user name or password for icloud is incorrect but it works for downloading apps etc and joining this forum
Accessing the itunes store and joining this forum are different accounts than an icloud account, so it's not necessarily true that your ID for icloud is the same as for itunes.
Did you set up an icloud account?
To create a new icloud account, go to
http://www.apple.com/icloud/setup/ -
I am getting this message in my mail, user name or password for ICloud is incorrect
I am getting this message in my mail, user name or password for ICloud is incorrect
Apple are currently trying to get less secure passwords updated. They require that your account passwords are at least eight characters long and contain both alpha and numeric characters and at least one upper case alpha character.
You might try changing your account password to match these requirements.
My Apple ID -
Hi
I had a power failure 2 days ago, my computer is running again, but now I cannot send email from my iPad using Cox or my gmail account. I am receiving mail in my Cox account but not my gmail account.It was working fine until the power failure. It keeps telling me, the user name or password for Gmail is incorrect. I have not changed anything. I don't know what is wrong. Can anyone help me? ThanksI agree, unplug and replug your router, then reset your iPad by holding down the sleep and home buttons, ignore the red power down slider, and wait til you see the silver apple. let it reboot and then try your connection.
Chances are rebooting the router will help. You may also need to talk to cox. They may need to reset something on their end. -
Never had trouble before with my incoming mail but just now getting messege that says the user name or password for verizon is incorrect yet my home computer is fine only have this od my iPad
I experienced same problem tonight and called Verizon technical support and they walked me through the settings on iPad. Took about 5 minutes. Basically it involved changing incoming.verizon.net to pop.verizon.net and changing outgoing.verizon.net to smtp.verizon.net. But it's worth the call to ensure other settings are OK. Evidently, change at Verizon was effective today!
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I Can not open my email, Never had this problem... Message says: CAN NOT OPEN MAIL, The user name or password for "HOTMAIL" is incorrect.
What is going on???????Check your email settings (on your iPad) for that account and make sure the username and/or password are correct.
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TS3899 Cannot get mail the user name or password for Suddenlink is incorrect
I have not once had an issue with this. I have not changed my password or anything. I have the iPhone 4. All of a sudden, the message error pops up that says " Cannot get Mail" The User name or Password for Suddenlink is incorrect. Please help!!!!!!
All customers should now have the ability to send and receive email through Suddenlink’s email service, and the vast majority should have full service, including access to all mail, folders, contacts, and settings. We will continue working until the remainder of customers have full email service restored. I'm very sorry for the inconvenience and thank you for your patience as we continue to work to restore full email service for all customers.
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