Web Analysis 9.3.1: Error occured while opening document. Document ID = {0}

Hi Experts,
I am having an issue while opening a web analysis dashboard report. When I try opening it, web analysis runs for about 15 mins & then throws following error:
Error occured while opening document. Document ID = {0}
The report opens with its header having company log & two buttons, but data grid remains empty.
The source of Grid is Essbase. The tunning parameters in Essbase.cfg file are in place.
Could anyone please through more observation on this issue. Let me know if any further information is needed!.
Kindly suggest me any way to resolve it.
Thanks,
Krishan

The isapi (if you use one) timeout setting might be smaller than the time essbase needs to retrieve te information.
but most probably the analysis applicationserver jre heapsize is either to small or needs to much time to allocate it. Be sure to increase heapsize and set max equal to min (try 800mb, if your hardware has that resource)

Similar Messages

Error occurred while opening Web Analysis document.

Hi all,
I've a problem when i try to open some web analysisi report from work space that first worked fine.
The error is:
Error occurred while opening document.
Error while executing query and retrieving data.; nested exception is:
com.hyperion.ap.APException: [1033] Native: -2147219967 Error Reference Number: {3507FEFB-B38E-4B36-9399-5F3E6B5FAC6A} Num: 0x80040601;Type: 1;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: CHsvADMDriverACM2.cpp;Line: 2360;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 1491;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 707;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 804;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 1245;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 707;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 804;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 1203;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 707;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 804;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 1067;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 707;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 804;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 1390;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 707;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 804;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 1331;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 707;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 804;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 1292;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 707;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: HsvALEQueryClasses.cpp;Line: 603;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: CHsvADMDriverACM2.cpp;Line: 580;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPHFM;File: CHsvADMDriverACM2.cpp;Line: 785;Ver: 9.3.1.0.2042; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPWEB;File: CHsvDataQueryResults.cpp;Line: 209;Ver: 9.3.1.0.1502; Num: 0x80040601;Type: 0;DTime: 7/15/2009 10:38:35 AM;Svr: MIAK3HYPWEB;File: HsvADMDriverSessionInternal.cpp;Line: 4353;Ver: 9.3.1.0.1502;
Can someone help me on this?
Thanks
Best Regards
E. G.

Can anyone help me too?

WebAnalysis Error: Error occured while opening document. Document ID = {0}

Hi Experts,
I am having an issue while opening a web analysis dashboard report. When I try opening it, web analysis runs for about 15 mins & then throws following error:
Error occured while opening document. Document ID = {0}
The report opens with its header having company log & two buttons, but data grid remains empty.
Kindly suggest me any way to resolve it.
Thanks,
Krishan

Hi Natesh,
Thanks for your reply to my query posted in this forum. Please find my inline answers between asterisk to your questions:
Whatz the source of your Grid? Relational SQL Query (OR) A spreadsheet with Essbase database connection file?
* Yes, the source is Essbase.*
If source is Essbase, it seems- Outline might've got altered when you're trying to refresh the report.
* The outline was in tandem when we tried running this report in WebAnalysis. This outline & WebAnalysis report which is in Dev Server is a replica of the one in Test Server where it runs fine. *
If source is based on a Relational SQL query, chances are that- Query is no longer valid.
* NA as this statement is NOT applicable to our source.*
If it's Essbase, it's also likely that- It ran out of time while fetching the data from Essbase. You may try playing around with the parameters in Essbase.cfg file.
* This might be one of the causes, but I double checked the all the tunning parameters in Essbase.cfg file in place.*
Could you please through more observation on this issue. Let me know if any further information is needed!.
Thanks for your time.
Regards,
Krishan
Edited by: user10475612 on Nov 8, 2009 1:07 PM
Edited by: user10475612 on Nov 8, 2009 1:09 PM
Edited by: user10475612 on Nov 8, 2009 1:12 PM

The report terminated with error: REP-110: File test2. cannot be opened. REP-1070: An error occurred while opening or saving a document.

Hi,
I'm getting the below error for reports.
The report terminated with error:
REP-110: File test2. cannot be opened. REP-1070: An error occurred while opening or saving a document. REP-0110: File test2. cannot be opened. .
When checked Environment using url 'http://host:port/reports/rwservlet/showenv?server=your_repserver_name"
found below
==================================================
Reports Servlet Environment Variables 11.1.1.4.0
Security Mode Non-secure
HTTP Environment Variables 11.1.1.4.0
SERVER_NAME 09.14.4.41
SERVER_PORT 8888
SCRIPT_NAME /rwservlet
SERVER_PROTOCOL HTTP/1.1
SERVER_SOFTWARE undefined
GATEWAY_INTERFACE undefined
SERVER_PORT_SECURE undefined
ACCEPT image/jpeg, application/x-ms-application, image/gif, application/xaml+xml, image/pjpeg, application/x-ms-xbap, application/vnd.ms-excel, application/vnd.ms-powerpoint, application/msword, */*
REQUEST_METHOD GET
REMOTE_HOST test-wam-app
REMOTE_ADDR 09.14.4.41
REMOTE_USER undefined
AUTH_TYPE undefined
PATH_INFO showenv
QUERY_STRING server=RptSvr_test-wam-app_wamtest
PATH_TRANSLATED undefined
CONTENT_LENGTH undefined
CONTENT_TYPE undefined
AUTHORIZATION undefined
USER-AGENT Mozilla/4.0 (compatible; MSIE 7.0; Windows NT 6.2; Trident/6.0; .NET4.0E; .NET4.0C; .NET CLR 3.5.30729; .NET CLR 2.0.50727; .NET CLR 3.0.30729; InfoPath.3; MS-RTC LM 8)
REMOTE_IDENT undefined
REFERER undefined
Oracle Reports Services - Servlet Environment Variables Select to jump to the top of the page Return to Top
KeyMapFile /u03/apptest/FMW_11.1.1/user_projects/domains/WamTest/config/fmwconfig/servers/WLS_REPORTS/applications/reports_11.1.1.2.0/configuration/cgicmd.dat
DBAUTH /u03/apptest/FMW_11.1.1/apphome/reports/templates/rwdbauth.htm
SYSAUTH /u03/apptest/FMW_11.1.1/apphome/reports/templates/rwsysauth.htm
server rep_wls_reports_test-wam-app_wamtest1
DIAGNOSTIC yes
ERRORTEMPLATE /u03/apptest/FMW_11.1.1/apphome/reports/templates/rwerror.htm
SERVER_IN_PROCESS yes
COOKIEEXPIRE 30
ENCRYPTIONKEY reports9i
DIAGHEADTAGS undefined
DIAGBODYTAGS undefined
HELPURL undefined
RELOAD_KEYMAP undefined
IMAGEURL http://09.14.4.41:8888/reports/rwservlet
SINGLESIGNON no
Oracle Reports Services - Server and Engine Environment Variables Select to jump to the top of the page Return to Top
PATH /u01/wamtest/FMW_11.1.1/apphome/jdk/bin:/u01/wamtest/FMW_11.1.1/apphome/bin:/u01/wamtest/FMW_11.1.1/apphome/jdk/bin:/u01/wamtest/FMW_11.1.1/apphome/bin:/u01/wamtest/FMW_11.1.1/apphome/bin:/u01/wamtest/FMW_11.1.1/apphome/bin:/u01/java/jdk1.6.0_23/bin:/usr/kerberos/bin:/usr/local/bin:/bin:/usr/bin
DISPLAY
LD_LIBRARY_PATH /u01/wamtest/FMW_11.1.1/apphome/jdk/jre/lib/amd64/server:/u01/wamtest/FMW_11.1.1/apphome/jdk/jre/lib/amd64:/u01/wamtest/FMW_11.1.1/apphome/jdk/jre/../lib/amd64:/u01/wamtest/FMW_11.1.1/apphome/jdk/jre/lib/amd64/native_threads:/u01/wamtest/FMW_11.1.1/apphome/jdk/jre/lib/amd64:/u01/wamtest/FMW_11.1.1/apphome/lib:/u01/wamtest/FMW_11.1.1/apphome/jdk/jre/lib/amd64/server:/u01/wamtest/FMW_11.1.1/apphome/jdk/jre/lib/amd64/native_threads:/u01/wamtest/FMW_11.1.1/apphome/jdk/jre/lib/amd64:/u01/wamtest/FMW_11.1.1/apphome/lib:/u01/wamtest/FMW_11.1.1/apphome/jdk/jre/lib/amd64/server:/u01/wamtest/FMW_11.1.1/apphome/opmn/lib:/u01/wamtest/FMW_11.1.1/apphome/lib
ORACLE_HOME /u01/wamtest/FMW_11.1.1/apphome
TNS_ADMIN /u01/wamtest/FMW_11.1.1/instance1/config
NLS_LANG AMERICAN_AMERICA.WE8ISO8859P1
USER_NLS_LANG
RW /u01/wamtest/FMW_11.1.1/apphome/reports
REPORTS_PATH /u01/wamtest/FMW_11.1.1/apphome/reports/templates:/u01/wamtest/FMW_11.1.1/apphome/reports/samples/demo:/u01/wamtest/FMW_11.1.1/apphome/reports/integ:/u01/wamtest/FMW_11.1.1/apphome/reports/printers:/u01/wamtest/FMW_11.1.1/instance1/reports/fonts:/u01/wamtest/FMW_11.1.1/apphome/reports/templates:/u01/wamtest/FMW_11.1.1/apphome/reports/samples/demo:/u01/wamtest/FMW_11.1.1/apphome/reports/integ:/u01/wamtest/FMW_11.1.1/apphome/reports/printers:/u01/wamtest/FMW_11.1.1/instance1/reports/fonts:
REPORTS_TMP /tmp
REPORTS_TAGLIB_URI /WEB-INF/lib/reports_tld.jar
java.class.path /u01/wamtest/FMW_11.1.1/apphome/reports/jlib/rwrun.jar
sourceDir
tempDir
useDataCache
ignoreDataParameter
=========================================================================
ORACLE_HOME is on mount point u03, checked config.properties but no mention of mount point /u01.
Dont know from where /u01 came. Could you please help me re configuring the env pointing to /u03.
Reports server is up though without any issues.
Regards,
Djay

Ensure that the report name is correct. Also ensure that the report exist in REPORTS_PATH environment variable. Otherwise run the report including the reports path.
E.g.
report=<reports directory>/test2.rdf

A network error occurred while accessing this document on the internet

Dear all,
I am now facing a very unusual problem that, when I try to open a pdf file from internet, it says: "A network error occurred while accessing this document on the Internet. Would you like to close the document or reload it?". Here's my situation:
Browser: IE8 (or Chrome 35.0.1916.153)
Adobe Reader: 11.0.0
OS: Win7
1.Directly open from IE. Says: "A network error occurred while accessing this document on the Internet. Would you like to close the document or reload it?"
2.Try to download(Save AS). In IE, says: "The connection was reset The connection to the server was reset while the page was loading"; In Chrome, nothing happened, but still can't download.
3.Try to disable the "PDF Reader Addon" in IE8. First the browser needs to download the PDF file, but failed, see point 2.
1.I can open the same PDF file from another network, that is, out of my company.
2.I can open another PDF file in the network of my company, but the pdf is created by another scanner
3.All PDFs from both scanner can be opened locally.
So, here's the possible problem, the network settings, and(or) the PDF. Does anyone ever meet this situation, please help?
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Rave,
IE: 8 & 9
Adobe Acrobat Pro/Acrobat Reader 10.x & 11.x
Chrome: work fine
So the answer is to manually enable and disable websites based on whether the pdfs open within the browser. That doesn't seem like a great long-term solution to have have our users to manually enable / disable browser integration. We have web applications that work better with browser integration turned on. Is this something that Adobe will fix or is it an IIS/IE issue.
It appears the Adobe removed the #1 config option that you lised in the new 11.x versions of both products. The manage Add-ons does not disable the browser integration on the new Adobe versions.

An error occurred: Save document failed / An error occurred while saving the document: PATH (HDB 00055)

Hello Colleagues, I am creating an analysis in build 576, everything goes well, the algorithm calculates the needed values, but when I try to save the analysis, I receive the following error message: "An error occurred: Save document failed / An error occurred while saving the document: <PATH> (HDB 00055)".
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Sergey

Hi Henry,
I am using PA 1.0.11 and received this error; any update on this fix for SAP PA. Does this happen for a particular data source.
I am currently using Excel as source and whenever I try to use this data; I get this even if I move the data to a new file or rename a file. I tried to check the same issue with a different file and it works fine. This file worked fine a day back.
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Regards,
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An error occurred while opening the file, you can not open this file because it does not page???

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Thanks in advance for your response.
my rtf report:
<?call:header?>
<?if:count(PLAN_CODE)>0?>
<?for-each@section:G_PLAN_CODE?>
<?template:Header?>
<?for-each:G_PURPOSE?>
<?end for-each?>
<?end template?>
<?for-each:G_PLAN_SUBSQL2?>
<?end for-each?>
<?end for-each?>
<?end if?>
<?if:count(PLAN_CODE)=0?>
====================No Data Found ===================
<?end if?>
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if no data query back:
<?xml version="1.0"?>

<NARLGLR005>
<LIST_G_PLAN_CODE></LIST_G_PLAN_CODE>
<CF_START_DATE>102.3</CF_START_DATE>
<CF_END_DATE>102.3</CF_END_DATE>
<CF_TITLE_NAME>Company</CF_TITLE_NAME>
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<CF_SOURCE_CODE>N/A</CF_SOURCE_CODE>
<CF_PRINT_DATE>102.11.18 15:48:10</CF_PRINT_DATE>
</NARLGLR005>
if have data:
<?xml version="1.0"?>

<NARLGLR005>
<LIST_G_PLAN_CODE>
 <G_PLAN_CODE>
 <PLAN_CODE>03101C3003</PLAN_CODE>
 <PLAN_NAME>03101C3003_test</PLAN_NAME>
 <PLAN_EM>John</PLAN_EM>
 <PLAN_START_DATE>101.09.01</PLAN_START_DATE>
 <PLAN_END_DATE>102.08.31</PLAN_END_DATE>
 <PLAN_HOSTS>abc_super</PLAN_HOSTS>
 <LIST_G_PURPOSE>
 <G_PURPOSE>
 <PURPOSE_CODE>11600000</PURPOSE_CODE>
 <PURPOSE_NAME>Pre-Pay</PURPOSE_NAME>
 <LIST_G_PURPOSE_CODE>
 <G_PURPOSE_CODE>
 <BUDGET_AMOUNT>0</BUDGET_AMOUNT>
 <REAL_BUDGET_AMOUNT>0</REAL_BUDGET_AMOUNT>
 <TEMP_RECEIPT_AMOUNT>0</TEMP_RECEIPT_AMOUNT>
 <REAL_PAY_AMOUNT>0</REAL_PAY_AMOUNT>
 <TEMP_PAY_AMOUNT>-83006</TEMP_PAY_AMOUNT>
 <TEMP_PAY_FINAL_AMOUNT>83006</TEMP_PAY_FINAL_AMOUNT>
 <TOTAL_AMOUNT>83006</TOTAL_AMOUNT>
 </G_PURPOSE_CODE>
 </LIST_G_PURPOSE_CODE>
 <CS_BUDGET_AMOUNT>0</CS_BUDGET_AMOUNT>
 <CS_REAL_BUDGET_AMOUNT>0</CS_REAL_BUDGET_AMOUNT>
 <CS_TEMP_RECEIPT_AMOUNT>0</CS_TEMP_RECEIPT_AMOUNT>
 <CS_REAL_PAY_AMOUNT>0</CS_REAL_PAY_AMOUNT>
 <CS_TEMP_PAY_AMOUNT>0</CS_TEMP_PAY_AMOUNT>
 <CS_TEMP_PAY_FINAL_AMOUNT>0</CS_TEMP_PAY_FINAL_AMOUNT>
 <CS_TOTAL_AMOUNT>0</CS_TOTAL_AMOUNT>
 </G_PURPOSE>
 </LIST_G_PURPOSE>
 <LIST_G_PLAN_SUBSQL2>
 <G_PLAN_SUBSQL2>
 <GL_DATE>31-07-12</GL_DATE>
 <NARL_DOC_NUMBER>0310107311004</NARL_DOC_NUMBER>
 <AP_UNAPP></AP_UNAPP>
 <PLAN_NAME1>03101C3003_101-102</PLAN_NAME1>
 <PLAN_CODE1>03101C3003</PLAN_CODE1>
 <PLAN_EM1>Elly</PLAN_EM1>
 <PLAN_START_DATE1>2012/09/01 00:00:00</PLAN_START_DATE1>
 <PLAN_END_DATE1>2013/08/31 00:00:00</PLAN_END_DATE1>
 <PLAN_HOSTS1>KIC-Supp</PLAN_HOSTS1>
 <REAL_RECEIPT_AMOUNT>0</REAL_RECEIPT_AMOUNT>
 <DESCRIPTION>101 year</DESCRIPTION>
 <CF_GL_DATE>101.7.31</CF_GL_DATE>
 </G_PLAN_SUBSQL2>
 </LIST_G_PLAN_SUBSQL2>
 <CF_START_DATE1>99.1</CF_START_DATE1>
 <CF_END_DATE1>102.11</CF_END_DATE1>
 <CF_TITLE_NAME1>TCS Company</CF_TITLE_NAME1>
 <CF_OU_NAME1>IT Department</CF_OU_NAME1>
 <CF_SOURCE_CODE1>plan</CF_SOURCE_CODE1>
 <CF_PRINT_DATE1>102.11.19 17:12:19</CF_PRINT_DATE1>
 <CS_T_BUDGET_AMOUNT>517524</CS_T_BUDGET_AMOUNT>
 <CS_T_REAL_BUDGET_AMOUNT>517524</CS_T_REAL_BUDGET_AMOUNT>
 <CS_T_TEMP_RECEIPT_AMOUNT>289294</CS_T_TEMP_RECEIPT_AMOUNT>
 <CS_T_REAL_PAY_AMOUNT>289294</CS_T_REAL_PAY_AMOUNT>
 <CS_T_TEMP_PAY_AMOUNT>0</CS_T_TEMP_PAY_AMOUNT>
 <CS_T_TEMP_PAY_FINAL_AMOUNT>0</CS_T_TEMP_PAY_FINAL_AMOUNT>
 <CS_T_TOTAL_AMOUNT>228230</CS_T_TOTAL_AMOUNT>
 <CS_REAL_RECEIPT_AMOUNT>289294</CS_REAL_RECEIPT_AMOUNT>
 </G_PLAN_CODE>
</LIST_G_PLAN_CODE>
<CF_START_DATE>99.1</CF_START_DATE>
<CF_END_DATE>102.11</CF_END_DATE>
<CF_TITLE_NAME>Company</CF_TITLE_NAME>
<CF_OU_NAME>IT Department</CF_OU_NAME>
<CF_SOURCE_CODE>N/A</CF_SOURCE_CODE>
<CF_PRINT_DATE>102.11.18 15:48:10</CF_PRINT_DATE>
</NARLGLR005>

Hi,
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http://support.microsoft.com/kb/929135
Regards,
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On the Advanced tab, click Environment Variables.
Locate and select the __COMPAT_LAYER variable, and then click Edit.
Set the value of the __COMPAT_LAYER variable to EnableThemes. Or, delete the __COMPAT_LAYER variable.
If the issue persists, we can troubleshoot this problem in Clean Boot to determine whether background programs are interfering with PowerPoint:
http://support.microsoft.com/kb/929135
Regards,
Melon Chen
TechNet Community Support

Error : "A network error occurred while accessing this document on the internet"

When i try to open un large pdf file (120 Mo with many picture inside), an error appears : "A network error occurred while accessing this document on the internet. Would you like to close the document or reload it" . But if i try to "save as" the pdf on my disk, it's work.
I also try to change the option to open the pdf directly in the Adobe reader and it's work. But if i retry to open the pdf in the browser, the error reappears.
The file is located on a secure server (https) with a user and password.
Does anyone know how to fix it?
Thanks!

Ankit_Jain wrote:
Thanks for providing the information. Could you also let me know which browser is being used to access the PDF?
I try with Internet Explorer 6 and 8.
Ankit_Jain wrote:
Also, do smaller sized PDFs open successfully at your end?
Yes it does
I also tested with French and English versions. Acrobat Professional X seems to react the same way but Adobe Reader 9 works!

A network error occure while accessing this document

Hi,
I am getting the error "A network error occured while accessing this document on interntet. Would you like to close the document or reload it?".
I have tried re-installations etc.. but none helped.
Please let me know if anyone has encountered this problem and overcome it.
Using Adobe Reader 9.3.2 and opening from ESS/MSS application.
Thanks,
Raghavendra

I figured out what the problem is. There is a setting in the user's IE browser and Adobe program that is causing the PDF form to open in a browser window in IE instead of in Adobe Reader. The form we're using is too big to load in a browser and must be loaded in Adobe Reader instead. To fix the problem, the user needs to make the following changes to his/her settings:
1. In Adobe, go to the Edit menu and select Preferences. Under 'Internet', make sure the box for 'Display PDF in browser' is unchecked. Click OK to save your changes.
2. In IE, go to the Tools menu and click on 'Manage Add-ons'. Then, click on Adobe Reader and click the Disable button. I think this should disable the built-in Reader in IE, so PDFs will have to open in Reader instead of in the browser.
Once our users changed these settings they were able to access our form online.
Hope this helps!

"An Unexpected Error occured" While opening links from office 2010 Word document on windows 8.1

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We are on windows environment as below -
Server -
- Win2k8 Std R2,
- SQL 2008,
- SP 2010 Foundation SP2
Client -
- Win 8.1 64 Bit OS,
- Browser - IE 11
- MS Office - 2010 - 14.0.4763.1000
Problem -
While Opening links from word document(Ctrl+Click) , get error message "An Unexpected
Error had occured". And link is not opened.
We are using this client using remote desktop.
Any ideas on this?
Does Microsoft provided any fixes for this?
shwetank

Hi,
Have you tried the hyperlinks in other Office programs like Outlook and PowerPoint? Do they work well?
You may need to run the Fix it in this kb below:
http://support.microsoft.com/kb/310049/en-us
You can also try the steps in the section "Let me fix it myself". Although this kb is written for Outlook, it may help in your scenario as well.
I hope this is useful.
Regards,
Melon Chen
TechNet Community Support

Error occur while protecting the document using RMS sharing application

The set-up in which the error occurs has the following details,
Server name : hcdc1.ad.com
RMS SCP : adrms.ad.com
http:// adrms.ad.com /_wmcs/licensing/license.asmx
http:// adrms.ad.com /_wmcs/certification/certification.asmx
Unable to protect the document and error as "An internall error occured error code 0X8007054F"

Hi,
What Office Suite version you use? If Office 2010, I suggest you uninstall RMS Sharing App and install it once again using following command:
setup.exe /s /configureO2010Admin
After that, run one of the following commands, depending on you operating system:
For Windows 8 and Windows 8.1, 64-bit: x64\aadrmprep.exe /configureO2010 ; 32-bit: X86\aadrmprep.exe /configureO2010
For Windows 7, 64-bit: x64\win7\aadrmpep.exe /configureO2010
Did my post help you or make you laugh? Don't forget to click the Helpful vote :) If I answered your question please mark my post as an Answer.

Error Occurs When Opening PDF Documents Over Home Netrwork

Installation: XP/SP3; Adobe CS2 Premium (Acrobat Professional 7.1.0); Wireless Home Network with Cisco Router; shared My Documents folder stored on the Desktop PC.
Problem: PDF documents created locally with Adobe Acrobat and stored in the My Documents folder on the Desktop PC can not be opened by my laptop PC when they are accessed over the home network. The error message received from Adobe Acrobat is “There was an error opening this document. Access denied.” There is no error number. Click OK is the only option. However, the same PDF documents can be successfully accessed and opened using the Desktop PC.
PDF documents stored in the shared My Documents folder on the PC that have NOT been created locally using Adobe Acrobat can be successfully opened over the home network and by the Desktop PC. All other non-PDF files can be successfully access and opened over the home network.
Is there some setting within the Adobe installation that is blocking access to locally created PDF files over my home network?

John - in viewing Properties the key difference is under the PDF Tab. The
PDF documents that can't be accessed over my home network do not have any
entry for the application that created the document, and the PDF Producer
section is also blank. I also discovered a PDF document created on my
laptop and stored on my Desktop can be successfully accessed by the laptop
over my home network as well as the Desktop PC, and the PDF Tab has the
correct information. It would appear there is incorrect option or corrupted
application with the Adobe software on my Desktop.
Can you provide some additional guidance on how best to provide you all the
creation options in Acrobat?
Thank you.

Web Analysis 9.3.1: Error occured while opening document. Document ID = {0}

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