Web browsing and file downloads stops
Hi Guys,
I've been looking at a few posts but not seen the answer yet. I'd be grateful if someone could help me out or point me in the right direction.
I had BT Infinity 2 installed with the HH5 on Friday. I have problems with browsing web pages. When I click a link most of the time the page loads quickly without issue, but then occassionally the page wont load and the page will 'stick'. It sometimes take 30-60 seconds for the page to fully load, or there is a timeout. Usually, by reloading the page it resolves this and the page loads really quickly again but within a minute you will have the same issue.
Also, I have downloaded a few files, from 300mb to 1gb. Just like web browsing, the file download will stop and the only way to resume the download is to reboot the HH5. I had to reboot the HH5 five times to download the full 1gb file. I checked the connection and it's not dropping so I wonder why the connection just stops or sticks for a while.
I know it can take a while for the connection to settle down but it shouldn't stop working.
Am hoping someone could help me out with this as i need this for my business.
With thanks,
I would leave it alone for the next few days and do not keep restarting the Homehub. This will cause DLM (Dynamic Line Management) to kick in and lower your speeds because it will interpret the restarts as a fault. It is normal for the speeds to fluctuate during the training period. If things do not improve after the ten day training period post back for more advice.
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