Web player wont stream

I been watching the football then the web player just kills over error vc025 the faq is pointless and gives no help for that error code.
Closed browser and restarted nothing
rebooted pc and nothing.
why are they so rubbish at sorted out there own web player to make it work fully.

bt really need to drop the **bleep** that is microsoft silverlight.
would help if the status page told the truth
"We're aware of an intermittent problem that may be preventing some customers from logging into the BT Sport App and online browser.
If you are already logged in successfully you will not be affected.
Our engineers are working to fix the issue as quickly as possible"
as i was logged in and still got affected

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    [Thu Jan 15 14:16:57 2009] [error] [client 172.18.180.15] File does not exist: /Library/WebServer/Documents/error.html
    [Thu Jan 15 14:29:01 2009] [error] [client 172.18.180.15] File does not exist: /Library/WebServer/Documents/registrationSERPDC.html
    [Thu Jan 15 14:29:01 2009] [error] [client 172.18.180.15] File does not exist: /Library/WebServer/Documents/error.html
    [Thu Jan 15 14:33:12 2009] [error] [client 172.18.180.15] File does not exist: /Library/WebServer/Documents/favicon.ico
    [Thu Jan 15 14:33:12 2009] [error] [client 172.18.180.15] File does not exist: /Library/WebServer/Documents/error.html
    [Thu Jan 15 14:36:19 2009] [error] [client 172.18.180.15] File does not exist: /Library/WebServer/Documents/HNAP1/
    [Thu Jan 15 14:36:19 2009] [error] [client 172.18.180.15] File does not exist: /Library/WebServer/Documents/error.html
    [Thu Jan 15 14:36:22 2009] [error] [client 172.18.180.15] File does not exist: /Library/WebServer/Documents/TEADevInfo/
    [Thu Jan 15 14:36:22 2009] [error] [client 172.18.180.15] File does not exist: /Library/WebServer/Documents/error.html
    [Thu Jan 15 14:47:08 2009] [error] [client 172.18.180.15] File does not exist: /Library/WebServer/Documents/registrationSERPDC.html
    [Thu Jan 15 14:47:08 2009] [error] [client 172.18.180.15] File does not exist: /Library/WebServer/Documents/error.html
    [Thu Jan 15 14:47:27 2009] [error] [client 172.18.180.15] File does not exist: /Library/WebServer/Documents/registrationSERPDC.html
    [Thu Jan 15 14:47:27 2009] [error] [client 172.18.180.15] File does not exist: /Library/WebServer/Documents/error.html
    So im at a loss and any ideas would be much appricated. I know that earlier in the day one of our web people updated our website to add a calender using dreamweaver but dont know much about exactly what was done.
    Thanks again
    Troy Smith

    Thanks for the responce. So it looks to me like the content of the webpage is all there , minus the error.html file. Its all located in Library/webserver/documents. I have gone there and am even able to bring up our webpage by launching index.html and it appears to work perfectly with no broken links. you just cant access it from the outside world.
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    700] "GET / HTTP/1.0" 200 11110
    172.18.70.21 - - [15/Jan/2009:12:42:13 -0700] "GET / HTTP/1.1" 304 -
    172.18.70.21 - - [15/Jan/2009:12:42:13 -0700] "GET /mm_travel2.css HTTP/1.1" 304 -
    172.18.70.21 - - [15/Jan/2009:12:42:13 -0700] "GET /BOCES_logo.jpg HTTP/1.1" 304 -
    172.18.180.150 - - [15/Jan/2009:12:55:45 -0700] "GET /HNAP1/ HTTP/1.1" 404 -
    172.18.180.150 - - [15/Jan/2009:12:55:48 -0700] "GET /TEADevInfo/ HTTP/1.1" 404 -
    172.18.180.150 - - [15/Jan/2009:12:55:51 -0700] "GET / HTTP/1.0" 200 11110
    172.18.21.33 - - [15/Jan/2009:12:59:44 -0700] "GET / HTTP/1.1" 304 -
    172.18.21.33 - - [15/Jan/2009:12:59:44 -0700] "GET /mm_travel2.css HTTP/1.1" 304 -
    172.18.21.33 - - [15/Jan/2009:12:59:44 -0700] "GET /BOCES_logo.jpg HTTP/1.1" 304 -
    172.18.21.33 - - [15/Jan/2009:12:59:44 -0700] "GET /mm_spacer.gif HTTP/1.1" 304 -
    172.18.21.33 - - [15/Jan/2009:12:59:44 -0700] "GET /mm_arrow.gif HTTP/1.1" 304 -
    66.249.71.204 - - [15/Jan/2009:13:00:04 -0700] "GET /Distance%20Learning/2ndSem.png HTTP/1.1" 304 -
    66.210.76.252 - - [15/Jan/2009:13:04:42 -0700] "GET / HTTP/1.1" 200 11110
    66.210.76.252 - - [15/Jan/2009:13:04:42 -0700] "GET /mm_travel2.css HTTP/1.1" 200 2084
    66.210.76.252 - - [15/Jan/2009:13:04:43 -0700] "GET /BOCES_logo.jpg HTTP/1.1" 200 39819
    66.210.76.252 - - [15/Jan/2009:13:04:43 -0700] "GET /mm_spacer.gif HTTP/1.1" 200 43
    66.210.76.252 - - [15/Jan/2009:13:04:44 -0700] "GET /mm_arrow.gif HTTP/1.1" 200 74
    66.210.76.252 - - [15/Jan/2009:13:04:47 -0700] "GET /favicon.ico HTTP/1.1" 404 -
    172.18.180.150 - - [15/Jan/2009:13:15:52 -0700] "GET /HNAP1/ HTTP/1.1" 404 -
    172.18.180.150 - - [15/Jan/2009:13:15:55 -0700] "GET /TEADevInfo/ HTTP/1.1" 404 -
    172.18.180.150 - - [15/Jan/2009:13:15:58 -0700] "GET / HTTP/1.0" 200 11110
    207.119.148.113 - - [15/Jan/2009:13:25:37 -0700] "GET / HTTP/1.1" 304 -
    207.119.148.113 - - [15/Jan/2009:13:25:37 -0700] "GET /mm_travel2.css HTTP/1.1" 304 -
    172.18.10.22 - - [15/Jan/2009:13:26:28 -0700] "GET / HTTP/1.1" 304 -
    172.18.10.22 - - [15/Jan/2009:13:26:28 -0700] "GET /mm_travel2.css HTTP/1.1" 304 -
    66.249.71.203 - - [15/Jan/2009:13:30:25 -0700] "GET /Distance%20Learning/2007-08%201st%20Semester.pdf HTTP/1.1" 304 -
    172.18.180.150 - - [15/Jan/2009:13:35:58 -0700] "GET /HNAP1/ HTTP/1.1" 404 -
    172.18.180.150 - - [15/Jan/2009:13:36:01 -0700] "GET /TEADevInfo/ HTTP/1.1" 404 -
    172.18.180.150 - - [15/Jan/2009:13:36:04 -0700] "GET / HTTP/1.0" 200 11110
    172.18.10.22 - - [15/Jan/2009:13:40:32 -0700] "GET / HTTP/1.1" 304 -
    172.18.10.22 - - [15/Jan/2009:13:40:32 -0700] "GET /mm_travel2.css HTTP/1.1" 304 -
    172.18.10.247 - - [15/Jan/2009:13:45:41 -0700] "GET / HTTP/1.1" 304 -
    172.18.10.247 - - [15/Jan/2009:13:45:41 -0700] "GET /mm_travel2.css HTTP/1.1" 304 -
    172.18.80.172 - - [15/Jan/2009:13:52:34 -0700] "GET / HTTP/1.1" 304 -
    172.18.80.172 - - [15/Jan/2009:13:52:34 -0700] "GET /mm_travel2.css HTTP/1.1" 304 -
    172.18.80.172 - - [15/Jan/2009:13:52:37 -0700] "GET /cgi-bin/htmlos.cgi/Library/login.html HTTP/1.1" 200 5337
    172.18.80.172 - - [15/Jan/2009:13:52:37 -0700] "GET /Library/BOCESlogo.jpg HTTP/1.1" 404 -
    172.18.80.172 - - [15/Jan/2009:13:52:51 -0700] "POST /cgi-bin/htmlos.cgi/00196.1.091587960413596865 HTTP/1.1" 200 6906
    172.18.80.172 - - [15/Jan/2009:13:52:51 -0700] "GET /Library/logo.gif HTTP/1.1" 304 -
    172.18.80.172 - - [15/Jan/2009:13:53:12 -0700] "POST /cgi-bin/htmlos.cgi/00196.2.398028895013596865 HTTP/1.1" 200 6954
    172.18.80.172 - - [15/Jan/2009:13:53:34 -0700] "POST /cgi-bin/htmlos.cgi/00196.3.379763596813596865 HTTP/1.1" 200 7631
    172.18.80.172 - - [15/Jan/2009:13:53:41 -0700] "GET /cgi-bin/htmlos.cgi/00196.4.979421102013596865 HTTP/1.1" 200 5707
    172.18.80.172 - - [15/Jan/2009:13:54:05 -0700] "POST /cgi-bin/htmlos.cgi/00196.4.653012131313596865 HTTP/1.1" 200 5009
    172.18.80.172 - - [15/Jan/2009:13:54:05 -0700] "GET /Library/cartcompanion/images/trash.gif HTTP/1.1" 304 -
    172.18.80.172 - - [15/Jan/2009:13:54:09 -0700] "GET /cgi-bin/htmlos.cgi/00196.6.067052834713596865 HTTP/1.1" 200 7631
    172.18.80.172 - - [15/Jan/2009:13:54:18 -0700] "POST /cgi-bin/htmlos.cgi/00196.7.340537939813596865 HTTP/1.1" 200 8416
    172.18.80.172 - - [15/Jan/2009:13:54:30 -0700] "GET /cgi-bin/htmlos.cgi/00196.8.1081705853513596865 HTTP/1.1" 200 6036
    172.18.80.172 - - [15/Jan/2009:13:54:46 -0700] "POST /cgi-bin/htmlos.cgi/00196.8.680478888813596865 HTTP/1.1" 200 5489
    172.18.80.172 - - [15/Jan/2009:13:54:48 -0700] "GET /cgi-bin/htmlos.cgi/00196.10.067088757713596865 HTTP/1.1" 200 8430
    172.18.80.172 - - [15/Jan/2009:13:54:59 -0700] "POST /cgi-bin/htmlos.cgi/00196.11.383185021613596865 HTTP/1.1" 200 6953
    172.18.80.172 - - [15/Jan/2009:13:55:04 -0700] "GET /cgi-bin/htmlos.cgi/00196.12.186489933813596865 HTTP/1.1" 200 5489
    172.18.80.172 - - [15/Jan/2009:13:55:07 -0700] "POST /cgi-bin/htmlos.cgi/00196.13.316198235313596865 HTTP/1.1" 200 4484
    172.18.180.150 - - [15/Jan/2009:13:56:06 -0700] "GET /HNAP1/ HTTP/1.1" 404 -
    172.18.180.150 - - [15/Jan/2009:13:56:09 -0700] "GET /TEADevInfo/ HTTP/1.1" 404 -
    172.18.180.150 - - [15/Jan/2009:13:56:12 -0700] "GET / HTTP/1.0" 200 11110
    172.19.62.94 - - [15/Jan/2009:14:05:22 -0700] "GET / HTTP/1.1" 304 -
    172.19.62.94 - - [15/Jan/2009:14:05:22 -0700] "GET /mm_travel2.css HTTP/1.1" 304 -
    172.19.62.94 - - [15/Jan/2009:14:05:23 -0700] "GET /BOCES_logo.jpg HTTP/1.1" 304 -
    172.19.62.94 - - [15/Jan/2009:14:05:23 -0700] "GET /mm_spacer.gif HTTP/1.1" 304 -
    172.19.62.94 - - [15/Jan/2009:14:05:23 -0700] "GET /mm_arrow.gif HTTP/1.1" 304 -
    172.19.62.94 - - [15/Jan/2009:14:05:37 -0700] "GET /ExcepStuServ.html HTTP/1.1" 304 -
    172.19.62.94 - - [15/Jan/2009:14:05:37 -0700] "GET /Scripts/AC_RunActiveContent.js HTTP/1.1" 304 -
    172.19.62.94 - - [15/Jan/2009:14:05:39 -0700] "GET /EngSafeguards.swf HTTP/1.1" 304 -
    172.19.62.94 - - [15/Jan/2009:14:05:39 -0700] "GET /SafeguardsSpanish.swf HTTP/1.1" 304 -
    172.19.62.94 - - [15/Jan/2009:14:05:39 -0700] "GET /ChildFind.swf HTTP/1.1" 304 -
    172.19.62.94 - - [15/Jan/2009:14:05:39 -0700] "GET /CSAPA.swf HTTP/1.1" 304 -
    172.19.62.94 - - [15/Jan/2009:14:05:39 -0700] "GET /CDE.swf HTTP/1.1" 304 -
    172.19.62.94 - - [15/Jan/2009:14:05:39 -0700] "GET /EarlyCh.swf HTTP/1.1" 304 -
    172.19.62.94 - - [15/Jan/2009:14:05:39 -0700] "GET /SEAS.swf HTTP/1.1" 304 -
    172.18.71.229 - - [15/Jan/2009:14:12:16 -0700] "GET / HTTP/1.1" 200 11110
    172.18.71.229 - - [15/Jan/2009:14:12:16 -0700] "GET /mm_travel2.css HTTP/1.1" 200 2084
    172.18.71.229 - - [15/Jan/2009:14:12:16 -0700] "GET /mm_spacer.gif HTTP/1.1" 200 43
    172.18.71.229 - - [15/Jan/2009:14:12:16 -0700] "GET /BOCES_logo.jpg HTTP/1.1" 200 39819
    172.18.71.229 - - [15/Jan/2009:14:12:16 -0700] "GET /mm_arrow.gif HTTP/1.1" 200 74
    172.18.71.229 - - [15/Jan/2009:14:12:16 -0700] "GET /favicon.ico HTTP/1.1" 404 -
    172.18.71.229 - - [15/Jan/2009:14:15:06 -0700] "GET / HTTP/1.1" 304 -
    172.18.71.229 - - [15/Jan/2009:14:15:06 -0700] "GET /mm_travel2.css HTTP/1.1" 304 -
    172.18.180.150 - - [15/Jan/2009:14:16:12 -0700] "GET /HNAP1/ HTTP/1.1" 404 -
    172.18.180.150 - - [15/Jan/2009:14:16:15 -0700] "GET /TEADevInfo/ HTTP/1.1" 404 -
    172.18.180.150 - - [15/Jan/2009:14:16:18 -0700] "GET / HTTP/1.0" 200 11110
    10.136.34.40 - - [15/Jan/2009:14:16:56 -0700] "GET / HTTP/1.1" 200 11110
    10.136.34.40 - - [15/Jan/2009:14:16:56 -0700] "GET /mm_travel2.css HTTP/1.1" 200 2084
    10.136.34.40 - - [15/Jan/2009:14:16:57 -0700] "GET /favicon.ico HTTP/1.1" 404 -
    172.18.71.164 - - [15/Jan/2009:14:18:59 -0700] "GET / HTTP/1.1" 304 -
    172.18.71.164 - - [15/Jan/2009:14:19:00 -0700] "GET /mm_travel2.css HTTP/1.1" 304 -
    204.132.102.1 - - [15/Jan/2009:14:29:01 -0700] "GET /registrationSERPDC.html HTTP/1.1" 404 -
    199.2.43.225 - - [15/Jan/2009:14:33:10 -0700] "GET / HTTP/1.1" 200 11110
    199.2.43.225 - - [15/Jan/2009:14:33:11 -0700] "GET /mm_travel2.css HTTP/1.1" 200 2084
    199.2.43.225 - - [15/Jan/2009:14:33:12 -0700] "GET /favicon.ico HTTP/1.1" 404 -
    172.18.10.22 - - [15/Jan/2009:14:34:55 -0700] "GET / HTTP/1.1" 304 -
    172.18.10.22 - - [15/Jan/2009:14:34:55 -0700] "GET /mm_travel2.css HTTP/1.1" 304 -
    172.18.180.150 - - [15/Jan/2009:14:36:19 -0700] "GET /HNAP1/ HTTP/1.1" 404 -
    172.18.180.150 - - [15/Jan/2009:14:36:22 -0700] "GET /TEADevInfo/ HTTP/1.1" 404 -
    172.18.180.150 - - [15/Jan/2009:14:36:25 -0700] "GET / HTTP/1.0" 200 11110
    70.90.115.161 - - [15/Jan/2009:14:36:53 -0700] "GET / HTTP/1.1" 200 11110
    70.90.115.161 - - [15/Jan/2009:14:36:54 -0700] "GET /mm_travel2.css HTTP/1.1" 200 2084
    70.90.115.161 - - [15/Jan/2009:14:37:11 -0700] "GET /HumRes.html HTTP/1.1" 200 19117
    70.90.115.161 - - [15/Jan/2009:14:37:12 -0700] "GET /Scripts/AC_RunActiveContent.js HTTP/1.1" 200 8321
    70.90.115.161 - - [15/Jan/2009:14:37:12 -0700] "GET /AmFidelity.swf HTTP/1.1" 200 1520
    70.90.115.161 - - [15/Jan/2009:14:37:12 -0700] "GET /CDE2.swf HTTP/1.1" 200 1165
    70.90.115.161 - - [15/Jan/2009:14:37:12 -0700] "GET /CEBT.swf HTTP/1.1" 200 1241
    70.90.115.161 - - [15/Jan/2009:14:37:12 -0700] "GET /jobapp.swf HTTP/1.1" 200 2360
    70.90.115.161 - - [15/Jan/2009:14:37:13 -0700] "GET /PERA.swf HTTP/1.1" 200 1169
    70.90.115.161 - - [15/Jan/2009:14:37:13 -0700] "GET /VSP.swf HTTP/1.1" 200 1162
    70.90.115.161 - - [15/Jan/2009:14:38:07 -0700] "GET /AdmStaff.html HTTP/1.1" 200 16561
    70.90.115.161 - - [15/Jan/2009:14:38:07 -0700] "GET /mm_travel2.css HTTP/1.1" 304 -
    70.90.115.161 - - [15/Jan/2009:14:41:07 -0700] "GET /CDE2.swf HTTP/1.1" 304 -
    70.90.115.161 - - [15/Jan/2009:14:41:08 -0700] "GET /CEBT.swf HTTP/1.1" 304 -
    70.90.115.161 - - [15/Jan/2009:14:41:08 -0700] "GET /jobapp.swf HTTP/1.1" 304 -
    70.90.115.161 - - [15/Jan/2009:14:41:08 -0700] "GET /PERA.swf HTTP/1.1" 304 -
    70.90.115.161 - - [15/Jan/2009:14:41:08 -0700] "GET /VSP.swf HTTP/1.1" 304 -
    70.90.115.161 - - [15/Jan/2009:14:41:10 -0700] "GET /AmFidelity.swf HTTP/1.1" 304 -
    172.18.10.22 - - [15/Jan/2009:14:41:26 -0700] "GET / HTTP/1.1" 304 -
    172.18.10.22 - - [15/Jan/2009:14:41:27 -0700] "GET /mm_travel2.css HTTP/1.1" 304 -
    172.17.35.11 - - [15/Jan/2009:14:47:08 -0700] "GET /registrationSERPDC.html HTTP/1.1" 404 -
    172.17.35.11 - - [15/Jan/2009:14:47:27 -0700] "GET /registrationSERPDC.html HTTP/1.1" 404 -
    and here is the output of the apache test command:
    Last login: Fri Jan 16 08:36:31 on ttyp1
    Welcome to Darwin!
    MultiServer:~ admin$ apachectl configtest
    Processing config directory: /etc/httpd/sites/*.conf
    Processing config file: /etc/httpd/sites/+entropy-php.conf
    Syntax error on line 8 of /etc/httpd/sites/+entropy-php.conf:
    Cannot load /usr/local/php5/libphp5.so into server: (reason unknown)
    MultiServer:~ admin$
    if i read this correctly looks like there is a syntax errror in the -php.conf file. So where do i go to see that file?
    thanks again for your help
    Troy

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