Webex Connect "An unknown error ocurred connecting the server" Error Message

Hi,
We have the latest Cisco Webex Connect Clients (7.1.1 Build 16597) in use in our company. With no obvious reason one of our employees now can't connect to Webex Connect getting the Error Message "An unknown error ocurred while connecting to the server." We tried to close and re open the client and to re-enter the password, both with no succes. Using another Jabber/XMPP capable IM Client works but not using Cisco Webex Connect.
Can anyone help?
Cheers,
Patrick

You may face this issue if your IE is working in offline mode.
To resolve:
Try going to google.com on internet explorer.
Click on connect when prompted.
Once google.com opens fine then try logging in to the WebEx Connect again.
It should work now.

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              from /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /rails/activerecord/lib/active_record/connection_adapters/abstract/connection_po ol.rb:98:in `connection'
              from /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /rails/activerecord/lib/active_record/connection_adapters/abstract/connection_po ol.rb:326:in `retrieve_connection'
              from /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /rails/activerecord/lib/active_record/connection_adapters/abstract/connection_sp ecification.rb:123:in `retrieve_connection'
              from /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /rails/activerecord/lib/active_record/connection_adapters/abstract/connection_sp ecification.rb:115:in `connection'
              from /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /rails/activerecord/lib/active_record/base.rb:1299:in `table_exists?'
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              from /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /rails/activesupport/lib/active_support/dependencies.rb:173:in `load'
              from /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/script /../config/../vendor/rails/railties/lib/initializer.rb:622:in `load_application_initializers'
              from /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/script /../config/../vendor/rails/railties/lib/initializer.rb:621:in `each'
              from /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/script /../config/../vendor/rails/railties/lib/initializer.rb:621:in `load_application_initializers'
              from /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/script /../config/../vendor/rails/railties/lib/initializer.rb:176:in `process'
              from /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/script /../config/../vendor/rails/railties/lib/initializer.rb:113:in `send'
              from /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/script /../config/../vendor/rails/railties/lib/initializer.rb:113:in `run'
              from /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/config /environment.rb:55
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              from /System/Library/Frameworks/Ruby.framework/Versions/1.8/usr/lib/ruby/1.8/rubygem s/custom_require.rb:31:in `require'
              from /Applications/Server.app/Contents/ServerRoot/usr/share/devicemgr/backend/vendor /rails/railties/lib/commands/runner.rb:39
              from /System/Library/Frameworks/Ruby.framework/Versions/1.8/usr/lib/ruby/1.8/rubygem s/custom_require.rb:31:in `gem_original_require'
              from /System/Library/Frameworks/Ruby.framework/Versions/1.8/usr/lib/ruby/1.8/rubygem s/custom_require.rb:31:in `require'
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    Do anyone can help me ? I will appriciate it so much.
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    Thanks a lot.
    I

    You were right!! After macboo reboot the issue was solved the Profile Manager started again without problems!!
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  • Moving files to another directory got an error message [File System Task] Error: An error occurred with the following error message: "Could not find a part of the path.".

    Hi all,
    I am having a list of files in a folder named datafiles and I am processing them one by one when I finish each one I want to move the file into a folder archive.
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    archivefilename=replace( @[User::filename],"datafiles","archive")
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    sohairzaki

    there may be 2 problem...
    1> specify a target directory only, not with the file name. 
    OR
    2> Try using the unc,path format \\computername\sharename\
    let us know your observation...
    Let us TRY this | Mail me
    My Blog :: http://quest4gen.blogspot.com/

  • Security Error when starting the server - WPLS 7.0

    Security Error when starting the server - WPLS 7.0
    what may be the reason ...
    console :
    BUILD SUCCESSFUL
    Total time: 3 seconds
    Starting WebLogic Server...
    <May 30, 2005 4:22:15 PM IST> <Notice> <Management> <140005> <Loading configuration C:\cpDomain\.\config.xml>
    <May 30, 2005 4:22:18 PM IST> <Info> <Logging> <000000> <FileLogger Opened at C:\cpDomain\portalServer\weblogi
    c.portalServer.log>
    <May 30, 2005 4:22:21 PM IST> <Info> <Security> <090516> <The RoleMapper provider has preexisting LDAP data.>
    <May 30, 2005 4:22:21 PM IST> <Info> <Security> <090516> <The Authorizer provider has preexisting LDAP data.>
    <May 30, 2005 4:22:21 PM IST> <Info> <Security> <090143> <The weblogic keystore provider DefaultKeyStore in re
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    <May 30, 2005 4:22:21 PM IST> <Info> <Security> <090142> <The weblogic keystore provider DefaultKeyStore in re
    alm cprealm cannot be used for trusted (root) CAs because its trusted (root) CA keystore was not configured.>
    <May 30, 2005 4:22:21 PM IST> <Notice> <Security> <090082> <Security initializing using realm cprealm.>
    <May 30, 2005 4:22:21 PM IST> <Critical> <WebLogicServer> <000364> <Server failed during initialization. Excep
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    java.lang.SecurityException: Authentication for user weblogic denied
    at weblogic.security.service.SecurityServiceManagerDelegateImpl.doBootAuthorization(SecurityServiceMan
    agerDelegateImpl.java:411)
    at weblogic.security.service.SecurityServiceManagerDelegateImpl.initialize(SecurityServiceManagerDeleg
    ateImpl.java:539)
    at weblogic.security.service.SecurityServiceManager.initialize(SecurityServiceManager.java:917)
    at weblogic.t3.srvr.T3Srvr.initialize1(T3Srvr.java:723)
    at weblogic.t3.srvr.T3Srvr.initialize(T3Srvr.java:594)
    at weblogic.t3.srvr.T3Srvr.run(T3Srvr.java:282)
    at weblogic.Server.main(Server.java:32)
    >
    <May 30, 2005 4:22:21 PM IST> <Emergency> <WebLogicServer> <000342> <Unable to initialize the server: Fatal in
    itialization exception
    Throwable: java.lang.SecurityException: Authentication for user weblogic denied
    java.lang.SecurityException: Authentication for user weblogic denied
    at weblogic.security.service.SecurityServiceManagerDelegateImpl.doBootAuthorization(SecurityServiceMan
    agerDelegateImpl.java:411)
    at weblogic.security.service.SecurityServiceManagerDelegateImpl.initialize(SecurityServiceManagerDeleg
    ateImpl.java:539)
    at weblogic.security.service.SecurityServiceManager.initialize(SecurityServiceManager.java:917)
    at weblogic.t3.srvr.T3Srvr.initialize1(T3Srvr.java:723)
    at weblogic.t3.srvr.T3Srvr.initialize(T3Srvr.java:594)
    at weblogic.t3.srvr.T3Srvr.run(T3Srvr.java:282)
    at weblogic.Server.main(Server.java:32)
    >
    The WebLogic Server did not start up properly.
    Exception raised:
    java.lang.SecurityException: Authentication for user weblogic denied
    at weblogic.security.service.SecurityServiceManagerDelegateImpl.doBootAuthorization(SecurityServiceMan
    agerDelegateImpl.java:411)
    at weblogic.security.service.SecurityServiceManagerDelegateImpl.initialize(SecurityServiceManagerDeleg
    ateImpl.java:539)
    at weblogic.security.service.SecurityServiceManager.initialize(SecurityServiceManager.java:917)
    at weblogic.t3.srvr.T3Srvr.initialize1(T3Srvr.java:723)
    at weblogic.t3.srvr.T3Srvr.initialize(T3Srvr.java:594)
    at weblogic.t3.srvr.T3Srvr.run(T3Srvr.java:282)
    at weblogic.Server.main(Server.java:32)
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    java.lang.SecurityException: Authentication for user weblogic denied
    at weblogic.security.service.SecurityServiceManagerDelegateImpl.doBootAuthorization(SecurityServiceMan
    agerDelegateImpl.java:411)
    at weblogic.security.service.SecurityServiceManagerDelegateImpl.initialize(SecurityServiceManagerDeleg
    ateImpl.java:539)
    at weblogic.security.service.SecurityServiceManager.initialize(SecurityServiceManager.java:917)
    at weblogic.t3.srvr.T3Srvr.initialize1(T3Srvr.java:723)
    at weblogic.t3.srvr.T3Srvr.initialize(T3Srvr.java:594)
    at weblogic.t3.srvr.T3Srvr.run(T3Srvr.java:282)
    at weblogic.Server.main(Server.java:32)
    C:\cpDomain\bin>
    Thanks
    Thanks & Regards,
    Siva VP,
    [email protected]

    Looks like you cannot connect to LDAP. Are you configured correctly?

  • I frequently get the "Firefox can't find the server" error message.

    I frequently get the "Firefox can't find the server" error message. Refreshing the page normally causes the page to load, although sometimes it takes more than one try.
    I have checked my connection settings. IPv6 and DNS prefetching are disabled, as recommended by this article: https://support.mozilla.com/en-US/kb/Firefox%20cannot%20load%20websites%20but%20other%20programs%20can?s=Firefox+can%27t+find+the+server+at&r=1&as=s

    A possible cause is security software (firewall) that blocks or restricts Firefox or the plugin-container process without informing you, possibly after detecting changes (update) to the Firefox program.
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    *https://support.mozilla.com/kb/Server+not+found
    *https://support.mozilla.com/kb/Firewalls

  • "error occurred setting the server application active"

    Hi All,
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    try this:
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    4) If the environment is windows then:
    a)Open the Registry
    b)Navigate to Local Machine\System\CurrentControlSet\Services\TCPIP\Parameters
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    d)Add new DWORD Value named MaxUserPort, right click and select Modify. Select decimal radio button, type in 65534. (The default value is 5000. This determines the highest port number TCP can assign when an application requests an available user port from the system).
    e)Add new DWORD Value named MaxFreeTcbs, right click and select Modify. Select decimal radio button, type in 6250. (The default value is 2000. This determines the number of TCP control blocks (TCBs) the system creates to support active connections. Because each connection requires a control block, this value determines how many active connections TCP can support simultaneously. If all control blocks are used and more connection requests arrive, TCP can prematurely release connections in the TIME_WAIT state in order to free a control block for a new connection).
    f) Reboot the server.
    5) On application side, look at the cache settings, If they are very high then try lowering them and check.
    Cheers!!
    HA:-)
    Edited by: user9513506 on Sep 2, 2008 5:03 AM

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