Webi Rich client - unable to connect to BO 4.0 Server.

Hello All,
we have a same issue while connecting to a BO4.0 server.from WEBI Rich client .
We are able to connect to infoview from browser,and able to open WEBI from browser.
but when tried from WEBI Rich client, we get error : Logon failure due to an internal error.
We have updated the hosts file but did not help.
Please help.
Thanks and regards,
Vinay

What happens if you change your preferences in BILaunch pad, so that the Webi Rich Client is launched when you Modify webi report ?
This way WRC will be launched in 3-tier mode and if succesfull this will indicate that WRC in 2-tier mode can't connect to CMS and FRS due to either Firewall or other problems.
Also, from WRC machine - can you connect using Designer or IDT ?

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Which ports does Webi Rich CLient use to connect to Universe etc..

Hello together,
we have the problem that we cannot run Rich Client from computers outside our network - so which ports does webi Rich Client use to connect to BO Serverl?.
It will always say universe not found. Login to rich client and everything else is possible.
It's not an authorisations problem, inside the network people can run the programs fine.
Thank you

Hi,
i assume you have enable CMS port on the firewall, apart from this you need to enable IFRS and Connection Server port also.
Regards,
Ramu.
Edited by: Gowda Timma Ramu on Oct 14, 2010 4:06 PM

MOSS 2007 BOE Web Part is unable to connect to my Local BOE server.

Greetings
I have the following items installed but the web part is unable to connect to my BOE. Anyone knows how to resolve this?
1, Business Objects XIR3.1 RTM
2, Business Objects XIR3.1 PIK for Sharepoint 2007
3, MOSS 2007
Another question is how could I update the BOE connection info of the web part (like credential info) after installed BO PIK for Sharepoint 2007?
Here are the error messages
Document List
Signon required in Crystal Report View before information is displayed
Document View
Signon required in Crystal Report View before information is displayed
DocumentForYou
Signon required in Crystal Report View before information is displayed
DocumentsForYou
Signon required in Crystal Report View before information is displayed
Crystal Report View
Unable to access the BusinessObjects Enterprise infrastructure at for user: . Contact your reporting administrator for assistance
Thanks very much in advance
Edited by: Chapman Wong on Jul 22, 2008 3:15 AM

Not sure if this helps as I have CRSXIR2 not BOE (though the web parts are probably the same thing). I had to edit the web.config for the MOSS web application to pass through the relevant credentials, but it seems only able to pass a userid - the password must be blank so I also had to create a user on CRS with no password. I expect it depends what type of authentication you need to use for BOE.

Connection error in Webi Rich Client Bobj 4.1 sp1

Hello Experts,
I am getting an error while connecting Bobj server(4.1 sp2) through Webi rich client (4.1 Sp1).
When i am trying to connect to CMC, i am able to connect it.
Please help on this.
Thanks in Advance
Bhasin

Hello Bhasin,
I have few questions ans steps for you.
1. Are you able to login into any other BO client tool?
2. Do you have multiple Network Cards [NICs] on BO Server box?
If YES, we need to prioritize it as below. Once donw bind primary IP with CMS. as mentioned below.
Change Network Binding Order:
Click Start, click Network, click Network and Sharing Center, and then click Change Adapter Settings.
Press the ALT key, click Advanced, and then click Advanced Settings. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
Click the Adapters and Bindings tab, and then, under Connections, click the connection you want to modify.
Under Bindings for <connection name>, select the protocol that you want to move up or down in the list, click the up or down arrow button, and then click OK.
Bind Primary IP with CMS:
Log onto Central Management Console (CMC).
Open Central Management Server (CMS) properties page, under
Host Identifiers: change from Auto assign to IP Address
Then input CMS server local IP address beside (IPv4).
Do this for each CMS.
Restart the CMS.
Good Luck
Regards,
Mahesh

Problem in connecting to efashion in web rich client

Hi Gurus,
I have a problem when connecing to efashion universe in web rich client. following is the error message
ava.lang.NullPointerException: No business layer sent back from server
at com.sap.sl.sdk.parser.xml.datasource.DataSourceParser.parse(DataSourceParser.java:160)
at com.sap.sl.sdk.parser.xml.OutputParser.parseOutput(OutputParser.java:186)
at com.sap.sl.sdk.parser.xml.OutputParser.parse(OutputParser.java:147)
at com.sap.sl.sdk.parser.xml.OutputParser.parseOutputs(OutputParser.java:99)
at com.sap.sl.sdk.parser.responses.ServerResponseHelper.parseOutputResponses(ServerResponseHelper.java:54)
at com.sap.sl.sdk.workspace.service.internal.WorkspaceLoadingService.processWorkspaceRequest(WorkspaceLoadingService.java:102)
at com.sap.sl.sdk.datasource.service.internal.DataSourceLoadingService.loadDataSourceFromServer(DataSourceLoadingService.java:221)
at com.sap.sl.sdk.dataprovider.service.DataProviderServiceImpl.loadDataSource(DataProviderServiceImpl.java:103)
at com.sap.sl.sdk.dataprovider.service.DataProviderServiceImpl.getDataSource(DataProviderServiceImpl.java:77)
at com.sap.webi.ui.context.managers.DataManager.addDataProviderFromDataSourceInfo(DataManager.java:499)
at com.sap.webi.ui.tasks.workflows.AddDataProviderUITask.doIt(AddDataProviderUITask.java:106)
at com.sap.webi.ui.tasks.workflows.AddDataProviderUITask.doIt(AddDataProviderUITask.java:19)
at com.sap.webi.toolkit.ui.tasks.WebITask$PrivateWorker.doInBackground(WebITask.java:348)
at javax.swing.SwingWorker$1.call(Unknown Source)
at java.util.concurrent.FutureTask$Sync.innerRun(Unknown Source)
at java.util.concurrent.FutureTask.run(Unknown Source)
at javax.swing.SwingWorker.run(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.runTask(Unknown Source)
at java.util.concurrent.ThreadPoolExecutor$Worker.run(Unknown Source)
at java.lang.Thread.run(Unknown Source)
It used to work fine. Now i have a problem. Can anyone help me.
Thanks
Sri

Hi Sri,
Check this SAP Note:
SAP Note 1622652 - Error 'java.lang.NullPointerException: No business layer sent back from server' when importing a migrated Qaaws in Dashboard Design
Regards,
V Srinivasan

BO XI 3.1 SP3 SSO with CMC and Webi Rich Client

Hello,
Is it possible in BO XI 3.1 SP3 to use SSO with CMC and Webi Rich Client ?
It works fine with InfoView, Designer and Desktop Intelligence.
Regards

Hi,
What kind of SSO authentication are you trying to set up? (AD, LDAP,...)
I think it's AD regarding your command line.
But be aware that in SSO, you don't need to configure the command line to run the client.
Have a look at the following guide.
[Configuring Manual Kerberos Authentication and-or SSO in Distributed Environments with XI 3.1 SP3.pdf|https://bosap-support.wdf.sap.corp/sap/support/sapnotes/public/services/attachment.htm?iv_key=002007204200000183782010&iv_version=0005&alt=2BCE4CB10DF674B172F4F3F7B32A284F49333135358877720E883731B332AF34CACD2AB52C0A2C8DCACA09084EF4CB494E4E0F2ECE8E2F89772908C9CE70CD2DF77675F7F2D1750C09514BCECFCFCE4C8DCF4BCC4DB5F575F4F4F3F57771F571F6F70B01B25D83D4120B0A722092A599504EB16D715E3E00&iv_guid=DF838310BFAAE8F1B486001A64C54696]
Regarding accessing CMC with SSO, it's not recomended at all as if you break this access, than you can't connect anymore to the CMC and modify settings.
Regards,
Philippe
Edited by: Philippe Tavares on Feb 15, 2011 4:11 PM

Webi rich Client Drivers Issue

Hi,
I am facing errors when i try to run the query in WEBI Rich client whereas when I run these queries directly on the server I am not getting any error messages. Based on the error messages, I think I might need to install some drivers. Can anyone tell me the drivers that we need for Oracle & Microsoft?
When i try to run a Query on the webi rich Client for the Universe that was connecting to oracle, i am getting the following error message:
Below shown are the errors that I am facing with 2 universes which are connecting to SQL Server.
1. When i try to run a query for the Universe that is built on Cube, I am getting the following error:
2. When i try to run a query for the Universe that is built on Datamart, I am getting the following error:
Please help me out here if anyone knows the solution.
Thanks & Regards.

Hi,
short answer to your question : it depends on what your consuming.
you need to find out the exact version of these sources (i.e. ORA 11.1? MSAS 2008 SP2? etc)
then identify the middleware from that vendor which is supported by our SAP applications. For that, you need to cross-reference the 'product availability matrix ' (pam) for your specific Service Pack of the BO BIPlatform . www.service.sap.com/pam
then, you need to look at the connectivity of your universes to see which driver they are using (ODBC, JDBC or OLEDB for example) and then download the right file from the DB vendor's site.
then make sure that you install 32 bit MW on your client tools machine, and 64 bit on your server.
You will then need to administer the ODBC data source names (DSN) everywhere .
Good luck!
regards,
H

Web Rich Client Login

Hi,
I'm having problems accessing BO Web Intelligence Rich Client. Here is our setup:
- SAP BO 4.1 SP2
- Two SAP BW backends
- Authentication for the 2 BW backends configured, users and roles imported
- Two OLAP connections configured, one for each BW backend.
My problem is configuring access to our 2 backends from the WebI Rich Client. I cannot choose what backend system i want to login to.
Therefore, the system automatically logs in to one of the backends, and I cannot open objects belonging to the other backend.
What I want is something like BI Launch PAD:
It has input fields for SAP system, and therefore I can choose what backend I want to login.
I tried to deactivate the "Default System" authentication option, hoping that some popup asking for system info would show up:
CMC Home -> Authentication -> SAP -> Options
But no system popup appears, and login failed.
Any help?
Thanks

Your reply was indeed very helpful, and I've already configured my systems, and its working fine.
However its not completely what I wanted, because for one system there will be a generic backend authentication, not user specific. Maybe what I want is not possible.
I will wait to see if anyone can dig further into this, but I will definitely give points.
Thanks

Webi Rich Client

Hello,
Can we access a universe that is on file server and run reports of it using webi rich client two tier ? If it is possible, how can we implement that?
Thanks

Hi Sumanta,
Our requirement is to store a universe on any shared location and all the users can access this universe and build reports using webi Rich client two tier. We are trying implement this by following steps.
There is an option in rich client to change the default universe location to save. When you login to Webi Rich Client and go to Tools-->Options, there you can give the shared location where the universe is saved. By doing this users can access the universe that is in shared drive, but all users must have a local ODBC connection to run the reports using Rich Client in Two tier.

Change the Default Page Size for WebI Rich Client 4.0

Hi:
I am trying to change the default paper size for Webi Rich Client 4.0.
In 3.x you made the changes to the defaultconfig.xml located in the path C:\Program Files\Business Objects\BusinessObjects Enterprise 12.0\classes\AppletConfig.
In 4.0 I canu2019t seem to locate the file, can you advise if the file is the same name and where the file located.
Thanks
Brad

Hi,
Please check out the User Guide - see section Web Intelligence Cascading Style Sheets (CSS)
http://help.sap.com/businessobject/product_guides/boexir4/en/xi4_ia_en.pdf
Regards
H

Report Developed in Webi Rich Client Consuming more time in Data Retrieval

Dear All,
I am a BO Consultant, recently in my project I have developed one report in Webi Rich Client., at the time of development and subsequent days the report was working fine (taking Data Retrieval time less than 1 minute), but after some days its taking much time (increasing day by day and now its taking more than 11 minutes).
Can anybody point out what could be the reason?????
We are using,
1. SAP BI 7.0
2. SAP BO XI 3.1 Edge
3. Webi Rich Client Version :12.3.0 and Build 601
This report is made on a Multiprovider (Sales).
What are the important points that should be considered so that we can improve the performance of Webi Reports????
Waiting for a suitable solution.....................
Regards,
Arun Krishnan.G
SAP BO Consultant
Edited by: ArunKG on Oct 11, 2011 3:50 PM

Hi,
Please come back here with a copy/paste of the 2 MDX statements from the MDA.log to compare the good/bad runtimes.
& the 2 equivalent DPCOMMANDS clauses (good and bad) from the WebI trace logs.
Can u explain what u really mean in the bold text above..................Actually I didn't get you..........
Pardon, I have only 3 months experience in BO.
Regards,
Arun
Edited by: ArunKG on Oct 11, 2011 4:28 PM

Webi rich client and Infoview difference

I am quite new to BO. Plz tell me what is difference between webi Rich client and Webi (i.e infoview?)
Thanks and regards.

Ashok Babu
Muiz: Already shared the thread, Diference Between Web Intelligence and Web Intelligence Rich Client?
Why you copied it. Without any new info.
WRC:
>>Windows based
>> Work Online Mode
>> Offline Mode
>> Universes
>> Personal Data Providers
WebI:
>>Web Based(resides in Infoview Portal)
>> Online mode only
>> Universe only data source.
I'm Back

Date Format is different in WebI Rich Client and Infoview

Hi All,
Iam facing problem with date format , but i need the date format as like dd-mm-yyyy.
WEBI Rich Client is displaying the format dd-mm-yyyy.
but in infoview it is displaying like mm/dd/yyyy
Can i have any solution for this ..
Thanks
Mahesh

Hi
Did you sort this out?
I am new to BO reporting, and now encountering this issue as I start publishing WEBI reports via INFOVIEW on the portal.
Cheers,
Andrew

Query about Webi Rich client Install through Infoview in XI 3.1

When we Install Webi Rich client through Infoview on a client box ,It Install all language packages .
Is this a default behavior (So that we can log it in Enhancement request) or It is Potential bug with Product.
If this is a default behavior ?Is there a way we can Install only one package(Say English ).
Edited by: Ovais Ali on Feb 2, 2009 9:32 PM

When we Install Webi Rich client through Infoview on a client box I didnt get this point why you install WebI rich cliet through Infoview?
When you intially Start Igeneral BO3.1 Client nstallation It will show you the various languages the BO can be installed in among those by default it will be in English.Please select that or any other language you wish and go next you will get your Installation done.

Bank row was added in webi rich client when using excel as data provider

reproduding steps:
1.open webi rich client.
2.Create a new webi report,then select "local data source"
3.select an excel file as data source.
4.run query.
For example,there are 5rows in excel,but in webi report there are 6 rows,and the last row is bank which is added by webi.
question
1. mcro has been defined in the excel file,is there any impact by using macro?
2.I want to know why this happens,

>could you please test the following solution if you have multiple data providers in the report.
>We need to manually link the dimensions then in the resulting crosstab/table we are need to apply >filters and select only the values but not the #empty values.
I have only one data provider in the report.
And, I have do the following test,
test1:Delete the last row which is blank row of the excel file,refresh webi report, the last blank row is still there.
test2: press ALT+F8,delete marco in the excel file,refresh webi report, the last blank row is still there,then delete the last blank row in the excel file ,save excel file,refresh webi,the last blank row is disappear.

Webi Rich client - unable to connect to BO 4.0 Server.

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