Website says to update my software. The computer says I'm up to date.

Hi all.
A website is saying I need a Java update to continue on the site. But when I click Software Update, it tells me I'm up to date. When I look at technial help on the website, it says to contact Apple Support. What's going on here?

You need to upgrade not update. The upgrade would be Snow Leopard 10.6. You can order a Snow Leopard 10.6 install disk for $29 from the Apple Store as long as you have at least 1gb of RAM and 5gb of free space on your hard drive. http://store.apple.com/us/product/MC573Z/A?mco=MTY3ODQ5OTY
To upgrade your iLife and iWork. If you only want iPhoto or other single apps from iLife '11 you can get them from the App Store after you've upgraded to 10.6.6. iPhoto, iMovie or Garage Band for $15 each and Pages, Keynote or Numbers from iWork '09 for $20 each.

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If it is any consolation this started happening to me today. I am in Toronto. I am wondering if there is a copyright issue here. I have done nothing to solve it - mostly because I suspect this has nothing to do with my computer.
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I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed.

I got a new laptop and installed iTunes and plugged in my iPod but it won't get recognized on iTunes or in my computer, the computer says unknown device found and that the software was not successfully installed. What shall I do ? I tried reinstalling so many times and everything else I could find. Please help!

Hello MArk.wijesinghe,
Thanks for using Apple Support Communities.
For more information on this, take a look at this article:
iOS: Device not recognized in iTunes for Windows
http://support.apple.com/kb/TS1538
Best of luck,
Mario

My MacBook Pro that is running on 10.6.8 won't update software so that iTunes connects to my iphone 6. Problem is that when I go to update, it restarts the computer but never updates any of the software.

My MacBook Pro that is running on Mac OS X 10.6.8 won't update software that I need in order to download the newest iTunes software to connect to my iPhone 6. Problem is that when I go to update, it restarts the computer but never updates any of the software.

In addition to Stedman's spot-on reply --
When you buy an upgrade disk, all updates in that OS can be found on Software Update.
For instance, I bought Snow Leopard at 10.6.
All other updates have been free and downloadable. So I'm not a 10.6.7.
10.4 (Tiger) went to 10.4.11.
10.5 (Leopard) went to 1.5.8
10.6(Snow Leopard) is currently at 10.6.7.
Now, when Lion come out (the next major upgrade of OSX), I will have to pay to go to 10.7.
After that, updates are free til 10.8 comes out.

I downloaded news Keynote version but when I try to open it the compute says I need to update it. Any ideas what could be going on?

I downloaded news Keynote version but when I try to open it the compute says I need to update it. Any ideas what could be going on?

Delete Keynote then download.

Why does the App store say 'download' to OSX Mavericks when i have already downloaded the update, and restarted the computer? I can't find Mavericks icon on the dashboard or launchpad either! Help!

Why does the App store say 'download' to OSX Mavericks when i have already downloaded the update, and restarted the computer?
I can't find Mavericks icon on the dashboard or launchpad either! Help!

It sounds like you've installed Mavericks. You can confirm this by clicking on the Apple located at the top left of the screen and choosing "About This Mac" from the menu. You should see a window appear with the text "Version 10.9.1" near the middle.
If it says "Version 10.9.1", then you've installed Mavericks. It still says "Download" in the App Store because you can still download the operating system after installing it. This is useful if you want to download it for a friend, or create a USB boot drive.
Morgan

The computer says that my flash players is out of date, so I tried to update,   The download starts by stops at 25% and will not continue.

the computer says that my flash players is out of date so I tried to update. The download starts by stops at 25% and will not continue.

Had the same problem (stalling at 25% or 30%).
This worked for me:
1.     Reboot computer or use Activity Monitor to force quit any prior Adobe Flash installation process that may be still running
2.     Download Adobe Flash update using this link (assuming you are using Safari or Firefox): Flash Player for Safari and Firefox - NPAPI
3.     Mount flash player by clicking on flash drive icon on desktop
4.     Right click on Flash file
5.     Choose 'Show Package Contents'
6.     Open 'Contents' then 'Resources'
7.     Run file 'Adobe Flash Player.pkg'
8.     Reboot computer.

I can't install Firefox 5. It downloads & starts the wizard. I follow the prompts till it says it needs to restart the computer 'to complete a previous upgrade of firefox' . I say yes and it restarts and there is no sign of firefox and no error message.

The very first time I tried this there was a red message that flashed on the screen too fast to read it. I have Windows 7 and AVG. My son's computer also has Windows 7 and AVG and his upgrade went without a hitch. It deleted my old version of firefox (3.6.12) so now I'm using IE. Windows installed a lot of updates just before I tried upgrading firefox. I have tried turning my firewall down. I have gone to the file in downloads and double clicked it and it does the same thing. It always says it needs to restart the computer even though I have closed all other applications. Should I just give up and try reinstalling an older version of Firefox? Thanks

It is probably because you are not properly closing Firefox. Restarting your system would make sure that Firefox had terminated, but you do not have to do that.
To properly close Firefox on Windows systems, use
:File > Exit or "Firefox:" button > Exit
When you get the message "Firefox is already running" it is too late, and you must force termination of Firefox through the Windows Task Manager before restarting Firefox. Windows 7 has a keyboard shortcut to save you a step "Ctrl+Shift+Esc" then on "Processes" tab, select "firefox.exe" and use the "End Process" button. More thorough would be to right-click on the "firefox.exec" and choose "End Process Tree".
You would find firefox.exe in a Mozilla folder in your program files, but y0u would not want to delete it there, you would need to use the Control Panel which you have already identified and do it from there -- but generally you would not need to do that, and there is nothing in what you have posted to indicate that you should. But if you did do that, then don't let the install start Firefox for you as you would want to use you existing desktop icon or method of starting Firefox, and should decline having Firefox install start Firefox for you. When the install starts then invoke Firefox in your normal manner. This should eliminate problems of creating a new profile rather than using your old profile.

Hi. I've tryed to install Os X Mavericks, and the computer says "no"!

Hi. I've tryed to install Os X Mavericks, and the computer says "no can do". Tell me to contact administrator, and i can't go out from the screen. I need my Mac book to work, and i can't manage to enter! Can you help me, please?

MacBook pro 13 inch,
Processor 2.7 GHz Intel Core i7
Memory 4 GB 1333 MHz DDR3
Graphics Intel HD Graphics 3000 384 MB
Software Mac OS X Lion 10.7.5 (11G63b)
91gb free space
0.68 mbps /:

I have a Iphone and I want to downloa a game but it's over 50MG or MB so it says you must connect to wifi or download from a computer so I downloaded it from the computer and the computer says the downloads done but the app bar is empty and says waiting..

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Need to Resume download to complete the ongoing Process.
Last Resort, put the iPhone in DFU mode (Google How to do that). Connect in iTunes. Follow on-screen prompts to Restore. All Data would be lost, if not backed up earlier.
To save the photographs you may have to use third party software. Google is your friend.

When trying to open iPhoto the computer says: 'The photo library needs to be upgraded to work with this version of iPhoto.' So I click 'upgrade' Then it says: 'You can't open your current photo library using this version of iPhoto.' Etcetera...

When trying to open iPhoto the computer says:
‘The photo library needs to be upgraded to work with this version of iPhoto.’
So I click ‘upgrade’
Then it says: ‘You can’t open your current photo library using this version of iPhoto.’
Etcetera...
What to do??
Theo

Is your Apple Intel-based, poppelmacbook? If not, you should consider treating yourself to a new Mac. Last December I gave up my old because it just could not update...anything because it was not Intel-based. Updating everything on this OS to 10.9 has been confusing for me, but I just could not work with that old Mac because the updates were too smart? for my 10.6. It is upstairs now...for visiting family: games, garage band, etc.--things I never did use. Apple refurbished and purchase the extended warranty. Apple loyalist since late 1980's.

When i update my ipod the computer no longer recognizes it

i have a 30 4 button click wheel and i have tried to update it and the computer no longer recognizes it. i then have to restore the ipod and software and everything works fine, but i would like to find the way to have it updated.

i am trying to update the ipod software with the ipod updater, and to fix this i have to restore the ipod to the factory settings. There is not so much a problem running the older version, but i liked the updates on the ipod very much until i tried to plug it back into my computer.

I have a macbook circa 2007 and am trying to update my software and it says its up to date but it only has mac os x 10.5.8. please help?

i have a macbook circa 2007 and am trying to update my software and it says its up to date but it only has mac os x 10.5.8. please help?

The first step in Upgrading... is to Snow Leopard = OS X 10.6.x
It is Not available as a download... It is a Paid Upgrade.
Do this first...
Check that your Mac meets the System Requirements for Snow Leopard...
Snow Leopard Tech Specs
http://support.apple.com/kb/SP575
If so Contact Apple in your Country to Purchase a Snow Leopard Disc...
http://support.apple.com/kb/HE57
In the US...
1-800-MY-APPLE or 1-800-676-2775
After the Successful Install, run Software Update to get the latest updates for Snow Leopard.
Be sure to make a Backup of your Current System Before Upgrading...

When i plug my 3rd generation ipod touch into my computer, itunes doesn't notice it, and the computer says it is just a digital camera. i can only see the images on it. Can anyone help?

When i plug my 3rd generation ipod touch into my computer, itunes doesn't notice it, and the computer says it is just a digital camera. i can only see the images on it. Can anyone help?

Try
iOS: Device not recognized in iTunes for Windows
I would start with
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
or
Removing and reinstalling iTunes and other software components for Windows Vista, Windows 7, or Windows 8
Before you reinstall the Apple software, also remove iCloud vi Control Panel Remove programs. The reinstall the Apple programs
New cable and different USB port?
Runs this and see if the results help with determine the cause
iTunes for Windows: Device Sync Tests
Try on another computer to help determine if computer or iPod problem

How do i fix my ipod if the computer says itunes cannot connecet to the ipod with out entering your password?but i turn on my ipod and it says disabled connect to itunes?

how do i fix my ipod if the computer says itunes cannot connecet to the ipod with out entering your password?but i turn on my ipod and it says disabled connect to itunes?

See Here > http://support.apple.com/kb/HT1808
You may need to try this More than Once...

I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off

I plugged my iphone in to my laptop to update it and the computer shut down right at the end. My phone now has the itunes symbol and an arrow asking me to plug my phone into itunes (I assume the laptop). It's frozen like that even when switched off. If I plug the connection into the laptop it's not recognising it now. HELP!

Hello there, xkatiex255.
The following Knowledge Base article should provide the steps for you to resolve your issue:
iOS: Unable to update or restore
http://support.apple.com/kb/HT1808
Thanks for reaching out to Apple Support Communities.
Cheers,
Pedro.

Website says to update my software. The computer says I'm up to date.

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