What am i supposed to do when my mac says it's in the not charging state and says that the battery is holding a significantly lower charge than normal?

what am i supposed to do when my mac says it's in the not charging state and says that the battery is holding a significantly lower charge than normal?

Go to the Apple in the upper left corner and select About This Mac, then click on More Info (and then System Report if you are running 10.7 Lion or 10.8 Mountain Lion), then select Power from the left hand column of the System Profiler. Copy and paste the Battery Information from the top of the page back here.

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Hello when i try to down load itunes if says "This installation package can not be opened. Verify that the package exist and that can access it. or contact provider" what do i do LOST

ello when i try to down load itunes if says "This installation package can not be opened. Verify that the package exist and that can access it. or contact provider" what do i do LOST

Hi MrJavonte15,
If you are having issues installing iTunes on your Windows machine, you may want to take a look at the following article:
Apple Support: Trouble installing iTunes or QuickTime for Windows
http://support.apple.com/kb/ht1926
If you have previously installed iTunes and continue to have issues, you may want to remove and reinstall iTunes:
Removing and Reinstalling iTunes, QuickTime, and other software components for Windows XP
http://support.apple.com/kb/ht1925
Cheers,
- Brenden

I have a iphone 5 and I can login with my apple id to purchase music. However, when I try to login into icloud using the very same username and password that I use in the apple store it does not work to enter icloud, so what what gives???

I have a iphone 5 and I can login with my apple id to purchase music. However, when I try to login into icloud using the very same username and password that I use in the apple store it does not work to enter icloud, so what what gives???

I could do that, however when I select the icloud button (or whatever the heck it is) I am asked to enter the apple id and password. So if you are suppose to create another one for icloud you'd think it would give you the option at this point which would be logical.

Some times when I press the home button to read my finger the screen becomes black and it shows the Apple logo, this take a few seconds to get back the screen and this has been happening even 3 or 4 times in a row! What should I do?

Some times when I press the home button to read my finger the screen becomes black and it shows the Apple logo, this take a few seconds to get back the screen and this has been happening even 3 or 4 times in a row!
What should I do?

Basic troubleshooting from the User's Guide is reset, restart, restore (first from backup then as new). Try each of these in order until the issue is resolved.

I am having problems with creating my apple id. On the phone it is advising me that the ID is not created and then when i do it online it says that it has been created. Can you advise me on what to do please?

I am having problems with creating my apple id. On the phone it is advising me that the ID is not created and then when i do it online it says that it has been created. Can you advise me on what to do please?

Apple ID FAQ http://support.apple.com/kb/HE37

I dropped my iphone 5 in the water, its dead and when I try to charge it the apple logo comes and goes, thats my only sign of life, I've done many after market repairs but what I want to know is if I should replace the ligntning port or the battery

I dropped my iphone 5 in the water, its dead and when I try to charge it the apple logo comes and goes, thats my only sign of life, I've done many after market repairs but what I want to know is if I should replace the ligntning port or the battery... or just buy a galaxy s5?

If you dropped it in water, and then plugged it in, you may very well have destroyed the battery and/or the logic board. Charging/plugging in to a power source is very damaging to wet electronic devices. There is not much you can do but replace the entire iPhone...and since you did repairs yourself Apple will not do an out-of-warranty replacement.
You can try replacing the battery, the lightning port is another issue, but I would not expect that iPhone to work again.

When I click on a picture or a link, to take a closer look, I get a blank screen and it says at the top search bookmarks and history, at the bottom it says 'stopped' - what is this problem and why is it happening

when I click on a link to complete a form, or a link to take a closer look at a picture, I get a blank screen and it says at the top 'search bookmarks and history', at the bottom it says 'stopped' - what is this problem and why is it happening ?

Start Firefox in [[Safe Mode]] to check if one of the add-ons is causing the problem (switch to the DEFAULT theme: Tools > Add-ons > Themes).
* Don't make any changes on the Safe mode start window.
See:
* [[Troubleshooting extensions and themes]]

We purchased photoshop elements thru amazon.ca.when we try to install it wants a 24 digit serial # and none of the #s we have matches what is asked for can anyone help?

we purchased photoshop elements thru amazon.ca.when we try to install it wants a 24 digit serial # and none of the #s we have matches what is asked for can anyone help?

Find your serial number quickly

I have downloaded firefox but when I open it I get the following message 'Firefox has detected that the server is redirecting the request for this address in a way that will never complete'. What do I do?

I have downloaded firefox but when I open it I get the following message 'Firefox has detected that the server is redirecting the request for this address in a way that will never complete'. What do I do?

See:
* http://kb.mozillazine.org/The_page_is_not_redirecting_properly
Clear the cache and the cookies from sites that cause problems.
* "Clear the Cache": Tools > Options > Advanced > Network > Offline Storage (Cache): "Clear Now"
* "Remove the Cookies" from sites causing problems: Tools > Options > Privacy > Cookies: "Show Cookies"

FCP7 HELP - Exported quicktime mov plays differently than what I edited on the timeline. The playback shows the clips with ins and outs that are different than what I set in the clips when I edited - some are too early and the clips don't playback

Please help ASAP.
Specs: IOS 10.6.8
Processor 2.4GHz Intel Core i5
Memory 4GB 1333 MHz DDR3 -- Everything is edited, sourced, and stored on an 2TB external hard drive to make things go faster.
Editing with FCP 7
When I export the sequence I edited with quicktime, the playback video is very different from what I edited on the timeline. The playback has the clips with ins and outs that are way off than what I cut, and some of the clips don't show at all or have changed transitions. However when I play in the timeline in FCP, the sequence is fine, just the way I cut it.
The source of the clips was one long .mov that I cut into clips for the timeline. Everything has gone smoothly but the exported .mov is just so different.
How can I get the time codes of the clips to be the same in the exported .movs? I just want the quicktime .mov to represent my edit exactly.
This video is due tomorrow - if the solution is too time consuming, can I play within the FCP player window and Log and Capture?
Thanks,
MV

What is your source material? Is it H.264? FCP does not work correctly with that material.
Click on a source clip in the FCP Browser, and once selected, type Command + 9 to see the item properties for the clip. Either report those properties, or take a screen shot of the item properties, and post that here.
Next, click anywhere in your timeline, and then type Command + 0 {zero} to see your Sequence Settings. Either report those Sequence Settings, or take a screen shot of the Sequence Settings and post that here.
MtD

When I try to send multiple photo from my photo albums and hit share, the email box doesn't show up. Whats going on?

When I try to send multiple photo from my photo albums and hit share, the email box option doesn't show up. The only options are facebook, message, It was there last evening and I used it. Whats going on?

There is a limit on the number of photos that you can send in one email from the photos app, but I thought it was five. In any event, you know that you can send mutiple photos from the mail app itself and you can send more than 5.
When you are typing an email - Tap and hold down in the body of the message area and select "Insert Photo or Video" from the black pop up options bar. Select the photos that you want to include from the photos app window that appears. Then hit return on the keyboard and start the process all over again.
You can insert photos, type text, enter more photos .... any way that you would like to do it.

What does it mean when the ipod is diabled and says connect to iTunes

what does it mean when the ipod is diabled and says connect to iTunes

It means...
Connect to iTunes on the computer you usually Sync with and “ Restore “...
http://support.apple.com/kb/HT1414
If necessary Place the Device into Recovery mode...
http://support.apple.com/kb/HT1808

HT2736 I'm trying to send my sister who lives in the UK, a birding app, but when she tries to load it onto her iPhone, it complains and says it was purchased in the US, and cannot be loaded in the UK. What kind of nonsense is this? What's the solution?

I"m trying to gift my sister who lives in the UK a birding app, but when she tries to load it onto her iPhone, it complains and says a US purchased app cannot be loaded into a UK iPhone account. What kind of nonsense is this? what's the solution?

You can currently only gift content (apps, music, gift certificates) to people whose account is based in the same country as yourself - so if you and your account are not UK-based then you can't gift to a UK account holder. You can either try resending it to somebody who is in the US with a US account (resending) or try contacting iTunes support and see if they will refund or credit you : http://www.apple.com/support/itunes/contact/ - click on Contact iTunes Store Support on the right-hand side of the page, then Purchases, Billing & Redemption

My ipods screen says connect to itunes, so i connect it and nothing happens the same screen stays on, it will not get off that screen. I know my cord works because when i plug it in it says charging. What do i do?

My ipods screen says connect to itunes, so i connect it and nothing happens the same screen stays on, it will not get off that screen. I know my cord works because when i plug it in it says charging. What do i do?

Restore your ipod

Work when I tried to update to your iPad a message appeared telling me that the existence of an error in the update and back Aahtaatih of the device is still a pending iPad What should I do

when I tried to update to your iPad a message appeared telling me that the existence of an error in the update and back Aahtaatih of the device is still a pending iPad What should I do
Thank you

Thank goodness for this thread!
I installed iOS5 last night and was having the same problems described above with my iPad 1 32 GB + 3G. Unknown Error (1) and was unable to restore.
I took my ipad to the local Apple Store today and was told by the genius that it was a hardware issue, and because the warranty had expired, there was nothing the Store could do. He suggested that I try calling AppleCare. Then I asked to speak with a manager. He apologized again and said there was just nothing the Store could do. I was close to leaving, when I asked a second time if it would be possible to see a Manager.
After asking a second time, he called a manager. After explaining my issue to her, she immediately authorized him to give me a new iPad ! Anyone with this problem should definitely go to the store and be polite but adamant. You should get a new iPad.

What am i supposed to do when my mac says it's in the not charging state and says that the battery is holding a significantly lower charge than normal?

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