What can I do if I have a new iTunes card, but still money left on an iTunes card from another country? The money I have left isn't enough to buy anything and iTunes won't let me change country until I have used all the money!
What can I do if I have got a new iTunes card, but still have got money left on an iTunes card from another country?
The money I have got left isn't enough to buy anything, but iTunes won't let me change country until I have used all the money!
Please help!!!!
Contact iTunes Customer Service and request assistance...
Apple - Support - iTunes Store - Contact Us
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I am trying to authorise my new macbook air for i-tunes and it won't let me. I try to de-authorise all the other computers and it says I can only do this once a year and have to wait until the 7th Feb. It does not give me an option to authorise this computer
Always remember to 'de-authorize' you computer when selling or sending for service. If sending for repairs you might not get the same mother board or HD back and some how this counts as an authorized computer against your count.
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I wanna change the Questions, but the support will call me in a wrong number and it won't let me change the number unless i change the country, and i can't change the country because i have a money in my account.. what should i do??
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I've moved countries and wanting to update this in my profile. It won't let me change countries until I cancel my itunes Match Subscription - how do I do that?
You need to reset the password for the "old" account, and then use that to turn off iCloud. Then you will be able to sign in with your new ID.
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If you don't know the answers to the security questions, you will need to start there.
http://support.apple.com/kb/HT5312
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-If you are not in the US, click http://support.apple.com/kb/HT5699 - Apple ID: Contacting Apple for help with Apple ID account security
HTH -
My iPhone and iPad are on my moms icloud account and i just got a macbook air and i want all my devices on my own iCloud account - i went to all of my settings and it won't let me change my iCloud account on my phone and iPad. can i change this?
You will have to do more than simply changing settings in your moms account. To set up everything in your own account, go to Settings > iCloud > scroll down and press sign out. From this, check out this link for how to setup iCloud on all of your devices after making a new icloud account on your phone: https://www.apple.com/icloud/setup/
Before you set that up, you will have to make a new iCould account which you can simply do after you sign out of your mom's account on your devices.
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My husband changed the Apple ID on our computer. For some reason, iCloud has the old Apple ID and it won't let me change it. I've been locked out of my iPad twice and had to restore it because of iCloud. How do I change the Apple ID (not the password)?
In order to change your Apple ID or password for your iCloud account on your iOS device, you need to delete the account from your iOS device first, then add it back using your updated details. (Settings > iCloud, scroll down and hit "Delete Account")
Providing you are simply updating your existing details and not changing to another account, when you delete your account, all the data that is synced with iCloud will also be deleted from the device (but not from iCloud), but will be synced back to your device when you login again.
In order to change your Apple ID or password for your iCloud account on your computer, you need to sign out of the account from your computer first, then sign back in using your updated details. (System Preferences > iCloud, click the sign out button)
In order to change your Apple ID or password for your iTunes account on your iOS device, you need to sign out from your iOS device first, then sign back in using your updated details. (Settings > iTunes & App store, scroll down and tap your ID)
If you are using iMessages or FaceTime, you will also need to log out and into your ID there too. -
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Camera works. Now gotta find out about this mic thing
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Ok look these solutions are super complicated and I tried all of them and they don't work I just wanna buy a song ok just one song and it won't let me cause I don't have my questions and a answer from a robot is not going to help me so a real person plz
There are no robots here. Everyone here is a "real person", a user just like you. How about telling us what the problem is that you are experiencing when you try to buy a song? If you mean that you have forgotten your security questions, go to:
https://appleid.apple.com/
Click "Manage My Account", sign in, and go to the Password and Security section. If you've forgotten your answers, there should be a link just under the security questions fields where you can have a reset email sent to your Rescue email address. If the link for the email doesn't appear, as can happen if you didn't set a rescue email address or (apparently) have a .Mac email address, see the user tip created by Kappy, another user here, on how to proceed:
https://discussions.apple.com/docs/DOC-4551
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I downloaded the OS X on my air and I can't use my keyboard and it won't let me restart my computer because it says that the application assistant canceled the shut down, I don't know what to do
When all else fails (it sounds like it has) hold the power button for about 10 seconds. This shuts down the computer. Then tap it to restart. Since it sounds like the OS upgrade began but then failed to perform a restart you may find that the Install Mavericks file is still in the Applications folder and you can try again. Or you might find that you have to redownload. I don't think the installation is going to proceed as if the computer had successfully restarted but I could be wrong (and in this case gladly so for your sake.)
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I changed my Apple ID to an Australian acc but I'm back in New Zealand now and it won't let me change back
Contact iTunes Customer Service and request assistance
Use this Link > Apple Support iTunes Store Contact -
I can't change the country of the billing address. Now I'm living in another country and I cancelled the account I had registered. Now I can't update anything and they don't let me change the data. What could I do?
Of course you can update now. BTW, how exactly did you cancel this, did you contact AST or what?
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I made my account but on the App Store it still won't let me change it
Try change it here
https://appleid.apple.com -
HT1918 My credit card was replaced and it won't let me change my CC info
I had to have my credit card replaced and my itunes account won't let me change my payment info for my debit card. When I finish typing all the numbers in, selecting the expiration date, and the security number I have tried to click done and it says "Please enter a valid security code". I have tried several times and it won't work time after time. How do I use my new debit card to pay on my itunes account? I can't download anything because it wants me to verify this information, which is now different, but it won't work. Can anyone help? Please and thank you!
Why won't it let you? Is there an error? More information is needed to assist you.
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HI,I am trying to update the apps on my phone.on doing so it tells me my account isn't verified and that an email to verify it has been sent to my email address.on looking at the email address there is a mistake and It will not let me change the email address.meaning I cannot verify my phone please help I'm so frustrated
Hello Charliedock,
The article linked below details a number of tips that can help locate the verification e-mail.
If you didn't receive your Apple ID verification or reset email
http://support.apple.com/kb/TS5404
Cheers,
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