What can I do if my CD or DVD drive doesn't work properly in Windows8?

my computer is toshiba sattelite pro l300. It can not read CD, thought it can read DVD ok

See this Microsoft article - http://support.microsoft.com/kb/314060/en-us  For ways to fix manually
and/or use the proper microsoft fixit 8.1 and 8 or the other one for Windows 7, Vista, and XP listed below.
(these are from the Microsoft article)
Resolution 2: Use the CD/DVD Fix it troubleshooter
To automatically fix common issues with CD or DVD drives, click Run now, and then follow the on-screen instructions. Windows 8.1 and Windows 8   
The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
                                This troubleshooter fixes many problems. learn more
Run now
Windows 7, Windows Vista and Windows XP
The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
                                This troubleshooter fixes many problems. learn more
Run now
If your problem is not solved, try the next
S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

Similar Messages

  • What can I do if my CD or DVD drive doesn't work properly in Windows 8?

    QuestionWhat can I do when if my laptop CD or DVD drive doesn't work properly in Windows 8?
    AnswerNote: For help with this issue in Windows 7, please see this article.
    To get your CD or DVD drive working correctly, try these suggestions in the order listed.
    Reinstall the Driver
    Hold the Windows key and press the 'x' key to open a menu in the lower-left. In this menu, select "Device Manager." Expand "DVD/CD-ROM drives." Right-click the entry for the CD/DVD drive nested under "DVD/CD-ROM drives," then select "Uninstall." Finally, restart the computer. The computer will reinstall the drivers for the drive.
    Power Cycle
    Even when your laptop is off and unplugged, residual power can still be held in some components. While this is normal, clearing it can help with some hardware problems. Perform these steps to complete what’s called a power cycle.
    Ensure the laptop is turned off.
    Unplug the laptop's AC power cable.
    Unplug all wires and peripherals. This includes CDs, DVDs, USB sticks, mice, printers, and any other accessories.
    Remove the battery (if the model has a removable battery). If the model does not have a removable battery, check your user's guide to determine if you have a pinhole reset on the bottom. If you do, press this.
    Hold down the power button for thirty seconds.
    Reattach the battery if removed.
    Connect the AC adaptor to the power socket that was confirmed to be working in the first step.
    Connect the other end of the AC adaptor to your computer.
    Start the computer and test the drive
    Microsoft Fix-it
    Your computer may exhibit one or more of the following symptoms:
    Your CD or DVD drive no longer appears in Windows
    Your CD or DVD drive does not read or write and is shown as disabled
    The media in your CD or DVD drive cannot be read
    The media cannot be written to a CD or DVD inserted into the drive
    You receive an error message about your CD or DVD drive
    If any of these symptoms apply to your computer, use Microsoft Fix-it troubleshooter available here.
    System Restore
    Try using System Restore to restore to the most restore point from before the problem arose.
    How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video
    System Recovery
    If the System Restore doesn't solve the issue, you could try a System Reset. Resetting your laptop to its original, out-of-the-box state is a great way to eliminate software as a possible cause of the problem. Note that doing a system reset will return the laptop to its default conditions, completely wiping your data. Information on how to perform a system recovery can be found in your user's guide.
    For more information on performing a recovery, see the following article:
    How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video
    Contact Customer Support
    If the drive doesn't work after performing a recovery, it may be due to hardware failure. Please call customer support or seek servicing.

    See this Microsoft article - http://support.microsoft.com/kb/314060/en-us  For ways to fix manually
    and/or use the proper microsoft fixit 8.1 and 8 or the other one for Windows 7, Vista, and XP listed below.
    (these are from the Microsoft article)
    Resolution 2: Use the CD/DVD Fix it troubleshooter
    To automatically fix common issues with CD or DVD drives, click Run now, and then follow the on-screen instructions. Windows 8.1 and Windows 8   
    The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
                                    This troubleshooter fixes many problems. learn more
    Run now
    Windows 7, Windows Vista and Windows XP
    The Automatically diagnose and fix common problems with CD or DVD drives troubleshooter may automatically fix the problem described in this article.
                                    This troubleshooter fixes many problems. learn more
    Run now
    If your problem is not solved, try the next
    S70-ABT2N22 Windows 7 Pro & 8.1Pro, C55-A5180 Windows 8.1****Click on White “Kudos” STAR to say thanks!****

  • What can I do about this message -"Toshiba DVD Player has stopped working"

    Hi
    My DVD Player used to work fine . . . and then I installed iTunes.
    It then worked for a while, but only by using 'Run as Administrator'.
    After a couple of weeks I started to get the message "Toshiba DVD Player has stopped working".
    I have uninstalled iTunes - and uninstalled and then re-installed the DVD Player - but it still will not work!!
    Any solutions please?
    Thanks in advance for your help.
    Ms Q_reeus

    My solution to this is to remove Toshiba DVD player and install VLC player. You can get it for free.
    It can read all video formats and you don't need some additional codecs.

  • My DVD drive doesn't work.  It stopped working after I upgrade to the new OS.  What can I do to fix this?, My DVD drive doesn't work.  It stopped working after I upgrade to the new OS.  What can I do to fix this?

    Is there a way I can fix this problem without going to the store?  It seems that my macbook pro was okay untl I upgraded.  It doesn't read DVD nor any CD.

    I've not heard of any updates that caused optical drives to fail. Best thing you can do is to make an appointment at the Apple Store. They will run diagnostics on your computer free - you only pay if you choose to have it repaired.
    If it does turn out to be a bad SuperDrive and the price to replace from Apple seems high, you can always replace the drive yourself. Try OWC for listings of replaceable drives and the toolkit and instructions on how to replace the drive.
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  • How can I format Satellite A10 PSA10C - CD/DVD drive is not working

    How can I format my laptop?
    The problem is that my CD-ROM is not working or it can't read any CDs.
    Help me guys and btw, is it possible to format it using USB Flash Disk?
    Tnx in advance
    Model: PSA10C-035WM

    I successfully restored my Toshiba 1110 with no CD Rom. The CD Rom on the Toshiba is not robust. Many of them fail. You need a copy of Windows 98 and a Copy of Windows XP. The XP you loaded on your desktop will work because the Windows Production Key should be on the bottom of your computer. You also need to buy an adapter from 40 pin to 44 pin for the EIDE cable. This will cost about $10 and will let you install the laptop HD in your desktop computer.
    The problem is that you cannot Windows XP Setup unless you are in windows. You can, however, boot a Dos floppy disk. Windows XP will not run in the Toshiba unless it is set-up from inside the computer. My system involves creating a small partition on the hard drive and loading the contents of the CD into the partition then loading Windows from the partition.
    1) Use windows XP in your Desktop to create a large partition C: with the HPFS and a small partition D: (10 GB) FAT. You can pull the data cable on your desktop Hard Drive so that you don't format it in error.
    2) Copy the contents of the win98 directory on the Windows 98 disk to the same directory on the small partition. Copy the contents of the I386 directory on the XP disk to the same directory on the small partition. Copy the two Setup files from the root of the XP disk to the root of the small directory.
    3) Reinstall the Hard drive in your laptop.
    4) Boot the laptop with windows 98 or XP boot disk.
    5) Setup windows 98 from D:\win98\setup
    6) Boot window98 from D: and install Windows XP from D:\setup.
    7) Download the Lan driver from the internet then install all other drivers from the internet.

  • What can i do if one song from iTunes Store is not working?

    What can i do if one song from iTunes Store doesn´t work?
    The song starts normally but it ends after 7 seconds.
    It is the new song from Kid Ink (Show me feat. Chris Brown).
    I bought the whole album and one song doesn´t work. I am a little bit upset.
    Thank you for your help
    Patrick

    Delete and redownload it if doing so is free in your country.
    (99523)

  • HT5628 When I install Windows 8 on my MacBook Pro(13-inch,Early2011),the Super DVD Drive doesn't appear in Windows 8 and installing Boot Camp 5 drivers doesn't solve my problem,what can I do?

    When I install Windows 8 on my MacBook Pro(13-inch,Early2011),the Super DVD Drive doesn't appear in Windows 8 and installing Boot Camp 5 drivers doesn't solve my problem,what can I do?

    Go into your system preferences and click the startup disk icon then select your Mac HD. 

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    I currently have Max OS X 10.5.8. What can I upgrade to that will still allow my programs to work (iWork '08 mainly)?

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  • I can't sign into iCloud because my Apple ID doesn't work there.  For some reason it gave me a .mac email and I don't remember the password.  When it gives me the option to reset my password, it's my Apple ID password which I don't want to do.

    I can't sign into iCloud because my Apple ID doesn't work there.  For some reason it gave me a .mac email and I don't remember the password.  When it gives me the option to reset my password, it's my Apple ID password which I don't want to do.  I have ended up chaning my Apple ID 3 times lately and I still can't get to my cloud management.  What do I do?

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    Isolating an issue by using another user account - Apple Support
    Mac OS X: How to troubleshoot a software issue - Apple Support
    Is this issue also appearing in safe mode: OS X: What is Safe Boot, Safe Mode? - Apple Support

  • HT5628 After running bootcamp, DVD drive is detected by Windows 8. But after installing drivers, no longer can detect. Device Manager shows that DVD drive is unplugged! Drivers in Bootcamp "removed" the DVD drive!

    After running bootcamp, DVD drive is detected by Windows 8. But after installing drivers, no longer can detect. Device Manager shows that DVD drive is unplugged! Drivers in Bootcamp “removed” the DVD drive. I think there is an issue because I reinstalled Windows 8. If I don't install driver, then I have reduced functionality (no Apple keyboard, no sound etc), but once I install driver, I lose my DVD drive.

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