What can I do if my function keys don't work correctly?

QuestionWhat can I do if my function keys don't work correctly?
AnswerFunction keys can mean a few different things. You might be having a problem with the F-keys near the top of your keyboard (F1, F2, etc.), the secondary functions of the F-keys (toggling the wireless or touchpad, for example), or special media keys on your laptop.
There are a few steps you can take to try to resolve these issues. Try the suggestions listed below in the order presented. If a step fixes the problem, you're done! If a step doesn't fix your problem, continue to the next step.
Understand the FN key
First, ensure you understand how to use the FN key. In most newer models, the special utilities of the F-keys are used when you press the F-keys. To use the F-keys, you need to hold FN first. In older models, this was reversed. pressing the F-keys activated the F-keys. The special utilities of the F-keys are used while holding FN. If you're having trouble using your F-keys, try both with and without the FN key.
Reinstall TVAP or Toshiba Flash Cards Utility
Some models may use the Toshiba Value Added Package or the Toshiba Flash Cards Utility. Check the support site to see if these utilities are available for your model. If you see either listed, download and install it. Some models don't use these utilities; it's okay if you don't see either of them.
How To: Identifying and locating the correct driver for your device
Perform a power cycle
Perform a power cycle on your laptop.
How To: Proper Power Cycle Procedure for Laptops
Perform a System Restore
Restore your computer to a previous point when the keys were working correctly.
How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video
How To: Perform a system restore in Windows 7
Perform a System Reset
If the previous suggestions don't help, you may want to try a System Reset (also known as a System Recovery). This returns the laptop to factory default conditions. Note that this means any data or application you added will be gone.
How To: Understanding System Restore, Refresh, Reset, and, Recovery options in Windows 8 + Video
How To: Perform system recovery - Windows 7
Seek servicing
If the System Reset didn't fix the problem, your computer could require servicing. Please call customer support.

Contact Apple Support to get it serviced or visit an Apple Store or Authorized Apple Service Provider next to your place.
iPhone - Contact Support - Apple Support

Similar Messages

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  • Function keys are not working correctly

    I've been looking all over the various threads and I can't find an answer that solves my problem.
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    I had the computer with me at the genius bar so, yes, the apple employee saw exactly what I have.
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    Hendry
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    Hi,
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    Just tried that. It didn't make any difference. I know it's not the keyboard; I went back to the Mac store and they tested it on a current computer and it worked exactly like it should.
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  • Wireless keyboard function keys don't work even though updated

    Hi,
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    wrote this in another thread, but it is relevant here, too.
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    wrote this in another thread, but it is relevant here, too.
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  • Why sometimes all the Function keys don't work?

    It always happens in a sudden, randomly.
    keys like F8-12 sometimes just don't function like wt they're supposed to do. But it'd be fine if I simply restart the system.
    does anyone have idea wt's wrong with it?
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    I agree with Akuma.
    The Toshiba VAP provides a lot of features and they are required for other Toshiba utilities.
    On my Satellite notebook I have VAP installed and FN keys are working.
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