What can I try next?  Adobe Reader on Mac not working. Repair installation/"shut down running..."

I am trying to fill out a form online which will not open and it says that I should install the latest version of Adobe Reader. 
I have downloaded and tried to install Adobe Reader 9.4 on my Mac Book Pro.  (computer software including Safari have been updated)
The form still does not appear on the screen, so I tried have been looking into what is wrong with Reader.  One issue is when I select "about Adobe Plug-Ins" it seems that most of them have not been loaded.  i.e. "Acrobat Accessibility"
Not sure what to do so I selected to "Repair Adobe Reader Installation" and this is what comes up:
"Select the optional components you would like to repair..."
This is what comes up:
"Adobe PDFViewer Safari Plugin View, fill-in and collaborate on Adobe PDFs within Safari"
I select that and then this message appears:
"Please shut down running applications
Adobe Reader requires Safari to be closed before it can install or remove the selected components. If you are running Safari, please close the application and then click OK to install selected components or remove unselected components. You may also press Cancel to install the selected components at a later time."
I have closed all running applications that I can think of and the message will not go away after I press "ok".
What can I try next?

I tried this:
Manually uninstalling a plugin
If you can't use an uninstaller program to remove a plugin, you can remove it manually:
In the Location bar, type about:config and press Return.
The about:config "This might void your warranty!" warning page may appear. Click I'll be careful, I promise!, to continue to the about:config page.
Search for the preference: plugin.expose_full_path.
Double-click on the plugin.expose_full_path preference in the list to change the value to true.
''''''''''' '''''Enter about:plugins into the Location bar to display the About Plugins page.
Each entry in the About Plugins page will have "File name:" followed by a path. Navigate to the folder shown for the plugin you want to remove.
Rename the file to something other than its normal name - e.g. npswf32 becomes Xnpswf32''''''''''''''''
Double-click on the plugin.expose_full_path preference in the list on the about:config page to change the value back to false to avoid exposing the plugin path to websites.
The plugin will be removed.
I can't select the file name to change it. It's just a list.

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