What do I need to do to fix a problem such as an error message stating "iTunes has stopped working"?

Hello westerboy,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows XP: Troubleshooting unexpected quits, freezes, or launch issues
http://support.apple.com/kb/ts1421
Best of luck,
Mario

Similar Messages

TS1717 Error message received "iTunes has stopped working" when plug my classic ipod to laptop running window 7. It was fine before. Any idea what might be the problem and how to get it fixed? thanks!

I have received window error message "iTunes has stopped working" everytime I plug my classic ipod to the laptop which running window 7. iTunes was working fine with the same ipod, but starts to receive the error msg. after the second plug to update the music files this morning. All the music files were removed from the ipod. Any idea what might cause the problem and how to get it fixed? thanks!

Thanks! i finished to run Check your iPod with Diagnostics Mode. here is results:
Retract:15
Reallocs: 0
Pending Sectors:0
Poweron Hours:556
Start/Stop:5071
Right now, i am runing Check iPod hard-drive for errors and will let you know if it gets ipod fixed or not

Itunes wont open and gives me a message saying "Itunes has stopped working". What can I do to fix this?

I use windows vista and I have upgraded my itunes. Now when I open it, it gives me a message saying "itunes has stopped working" and then gives me a message saying it will notify me for a solution. What can I do to fix this so it can open and not give me any more problems???

First you can try;
Try restarting PC and run itunes again!
If error again than perform clean instal of itunes (uninstal first and than instal again)!

I tried to start my itunes and I recieved the message that itunes has stopped working what can I do to fix it?

When I try to open up itunes I am getting the message that itunes has stopped working and then microsoft sends an error message to find a solution. What can I do to fix my itunes?

First you can try;
Try restarting PC and run itunes again!
If error again than perform clean instal of itunes (uninstal first and than instal again)!

While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. it get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this

While syncing my I phone it gets to step six "optimizing " and gets almost to the end and I get a message that itunes has stopped working and has to close. It get to like 1074 of 1138 items to optimize when iTunes quits. Any suggestions on how to fix this?

Same problem here! Moreover, for some reason, the pictures in my iPhone 3GS somehow have been divided into 2 folders, Photos and Medialibrary. And when I open iPhone as a folder through the explorer I can see only the Photos folder, but cannot see the Medialibrary folder which stores the photos taken before updating/upgrading the iPhone and getting separated folders!!! What the hack with all of this?!!! When I connect iPhone to PC it automatically opens iTunes and starts syncronizing it, but at the process of OPTIMIZING the photos (and according to the number of photos it shows, I see that it tries to syncronize that invisible Medialibrary folder) the process suddenly stops and error message pops out Tried the sync test, tried the button DEBUG in that pop out message, but NOTHING HELPS!!! Also, when I open the Medialibrary in my iPhone, the screen get sblack all through scrolling it down, only the video clips are shown there... >.<
So, could you, apple developers, please, explain WHAT THIS PROBLEM IS ABOUT?!!!!!! FIX IT! I am getting ****** of to spend hours at the computer and reading those lame advises which do not help at all! I have my own things to do except reading your support websites. And I payed for the product ready to use, but not a halfproduct which problems should further be solved somehow by users..

Everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed

everytime I try to launch the iTunes store I get a message that iTunes has stopped working and that windows is searchning for a solution to the problem, but nothing gets fixed

Hello mcgivnma,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario

When I open iTunes, I get a message that "iTunes has stopped working". I've tried reinstalling itunes, creating a new user file, changing the startup programs, and am having no success in getting iTunes to stay open. Any "fixes" for this problem?

When I open ITunes, I get a message that "iTunes has stopped working". I have tried reinstalling iTunes, creating a new user file, changing the startup programs in accordance with articles in iTunes troubleshooting, but am having no success in getting iTunes to stay open. Any fixes for this problem?

The top power button on my iPod touch doesnt work anymore. What do I need to do to fix it or figure out why it all of a sudden stopped working??

The power button on the top of my iPod touch no longer works. I cannot turn my iPod on or off. How do I fix this problem or figure out what caused this to happen?

- When you depress the button does it feel like it is working? Could something gotten in the space and jammed the button?
- Can you reset the iPod:
Reset iPod touch: Press and hold the On/Off Sleep/Wake button and the Home
button at the same time for at least ten seconds, until the Apple logo appears.
- Have you tried restoring the iPod from backup via iTunes on your computer.
- Next would be to restore the iPod to factory defaults/new iPod
- Last, make an appointment at the Genius Bar of an Apple store.

TS1368 When I am looking at iTunes on my PC, running Windows 7 (updates are complete), and click on the iTunes Store block in the upper left hand corner, I get the message that "iTunes has stopped working". What can you suggest?

iTunes crashes when I click the iTunes Store block. What can I do to get the iTunes Store to open on my computer running Window 7 (all updates installed)? It used to work last fall but some update must have reset something or the newer version of iTunes omitted something that would allow access to the Store from a PC.

Look here.
http://support.apple.com/kb/index?page=answerlink&url=http%3A%2F%2Fsupport.apple .com%2Fkb%2FHT1495&answerid=16777216&src=support_site.home.search

TS3694 HELP! what is error message: "YSloader.exe has stopped working"   - how can i solve this?

i already removed i tunes and all related from my computer and re-install but this message just can't let go off...
Problem signature:
Problem Event Name:          APPCRASH
Application Name:          AppleMobileDeviceHelper.exe
Application Version:          17.921.1.37
Application Timestamp:          52a2a11f
Fault Module Name:          KERNELBASE.dll
Fault Module Version:          6.1.7601.18229
Fault Module Timestamp:          51fb10c6
Exception Code:          e06d7363
Exception Offset:          0000812f
OS Version:          6.1.7601.2.1.0.256.1
Locale ID:          1037
Additional Information 1:          0a9e
Additional Information 2:          0a9e372d3b4ad19135b953a78882e789
Additional Information 3:          0a9e
Additional Information 4:          0a9e372d3b4ad19135b953a78882e789

well thanks alot apple....

What happened? Tried to open Elements 8 and error message says "Photoshop has stopped working."

The Welcome screen somes up but then fades and error message says "Photoshop has stopped working." Then Windows closes the program.
I shut down the computer, waited, then did restart, clicked on PSE, and the same message came up again. That was last night, thought I might get a message this morning, but same thing happened again. I'm trying to not panic - this is all new to me.
Any help welcome!

If you have not updated to the most current version, you might try that.

"itunes has stopped working".what do i do. i need help. happens after i click on a different program

every time i open itunes and plug in my phone a update box comes to upgrade to 5.5.1 but then seconds after i get a box stating "itunes has stopped working" .... this also happens when i click out of itunes to go to a different program and i looked in control pannel and bonjuor is not working and quicktime is also not working...all 3 itunes,bonjuor, and quick have repair next to them ..when i click on it my computer doesnt repair te situtuation at all

Hello neverusemegym,
Thanks for using Apple Support Communities.
For more information on this, take a look at:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Best of luck,
Mario

My iTunes has stopped working out of nowhere. When iTunes is opened it displays "iTunes has stopped working" and windoes automatically closes it saying it will look for a soluton. What do I do? I have un-installed it and re-installed multiple times.

My itunes has stopped working out of nowhere. When I open iTunes a message appears stating "iTunes has stopped working." and windows closes iTunes sayng it will look for a solution. I have Windows 8.1 64-Bit and have been using iTunes 11.1 (or the newest one out there). I have un-installed and re-installed multiple times. The same message continues to pop up.

Hi biazonmg,
Thanks for using Apple Support Communities. If iTunes is unexpectedly quitting when you open it, this article has steps to isolate and troubleshoot that:
iTunes for Windows Vista, Windows 7, or Windows 8: Fix unexpected quits or launch issues
http://support.apple.com/kb/ts1717
Cheers,
- Ari

My Itune match doesn't work. When it tries to update, it stalls on step 3. If I don't cancel it, I get a window saying "Itunes has stopped working" and the program shuts down. How can I fix this???

When my Itunes Match tries to update, it stalls every time on the third step "Uploading remaining songs and artwork". If I don't cancel it, very shortly I get a message saying "Itunes has stopped working" and then Itunes shuts down completely. Is there a fix for this? I have the most recent version of Itunes. HELP!

Hi The Funkster,
The resource below will provide some initial troubleshooting for the issue you are having uploading songs and artwork to iTunes Match.
How to troubleshoot iTunes Match - Apple Support
http://support.apple.com/en-us/TS4054
I hope this information helps ....
- Judy

I've only had my iphone 5s for a week. I keep getting an error message of "Server has stopped responding." I need the server to work. Does anyone know if there is a "fix" for the problem? Other wise, I probably best return for a refund and get a Samsung.

I've only had my iphone 5s for a week. I keep getting an error message of "Server has stopped responding." I need the server to work. Does anyone know if there is a "fix" for the problem? Other wise, I probably best return for a refund and get a Samsung. Thanks

sandyzotz wrote:
Other wise, I probably best return for a refund and get a Samsung.
Unlikely. Based on the complete lack of detail of the issue provided it is entirely possible the same issue would occur.
Unless and until the user provides some actual details of the problem, there is nothing the indicate that the issue is with the iPhone.

What do I need to do to fix a problem such as an error message stating "iTunes has stopped working"?

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