What do you do about a paper jam when you have removed paper and followed all steps?

I followed all the procedures, but when I was done the printer still is stuck in paper jam mode. I tried shutting it down and rebooting, but to no avail.

Please read this post then provide some details.  What printer model? What operating system? How is the printer connected - USB, wired LAN, Wireless LAN, bluetooth? Are there any error messages on the printer or computer screen?
Bob Headrick,  HP Expert
I am not an employee of HP, I am a volunteer posting here on my own time.
If your problem is solved please click the "Accept as Solution" button ------------V
If my answer was helpful please click the "Thumbs Up" to say "Thank You"--V

Similar Messages

  • HT4902 If you have 2 devices and not all the contacts are on both devices, will the 2 lists be merged upon moving or will one source dominate in the cloud? Same with iTunes lists. Due to a loss when moving to Lion, I haven't synched for fear of losing con

    If one has 2 devices that are ready for the move to the cloud and they don't share an identical contact list, iTunes collection, or calendar items, which device will dominate with respect to that info?
    Will all contacts from both devices merge into one big list? Is there a way to do it? This is what I'm hoping for because in the move to Lion, my hard drive needed to be wiped and much was lost but which remains on the iPhone. In past synchings of the iPhone to the  Mac Pro, I always seem to lose something in iTunes, Calendars and Contacts. I've checked settings and cannot find a reason that the two devices arrange to do this but if anyone has any ideas, I'd very much appreciate your suggestions.
    Thanks.

    Welcome to the Apple community.
    Your profile states that you are using OS X 10.6.8, whereas you will require OS X10.7.2 or better in order to use iCloud. You will need to update to lion in order to use iCloud with your Mac.
    To begin with, I would like to try to explain Apple's confusing nomenclature in regard to iCloud.
    Apple have called the whole cloud thing iCloud, there are a number of features under the iCloud umbrella, some of which require their own login. iTunes is one of these, another is what Apple have unfortunately also called iCloud.
    You can use the same Apple ID (account) to login to both iCloud and iTunes, but you don't need to and often users will login to each service using a different ID.
    The part that you need to remember is that the services available when you log into iCloud are completely different and unrelated to those when you log in to iTunes. Your iCloud login enables mail, contacts, calendars, find my phone, Back to My Mac, Documents & Data sharing and photosstream, it does not affect any of your iTunes services.
    To avoid confusion when discussing your problem, when I mention iCloud, I am referring to the services under the iCloud login, Whereas I will refer to the whole cloud thing as The Cloud.
    In respect of contacts and calendars, when you enable synchronisation from your settings, you will be offered the opportunity to merge your information.

  • I have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?

    i have read up on all about crashes and i cant even open it in safe mode :( i have tried deleting it and reinstalling it but the problem still persists. What would you suggest i do and is there any way i canget hold of firefox 6 for mac?

    Does the regular Firefox 8 release version work or does the version crash as well?
    *Firefox 8.0.x: http://www.mozilla.com/en-US/firefox/all.html
    Create a new profile as a test to check if your current profile is causing the problems.
    See "Basic Troubleshooting: Make a new profile":
    *https://support.mozilla.com/kb/Basic+Troubleshooting#w_8-make-a-new-profile
    There may be extensions and plugins installed by default in a new profile, so check that in "Tools > Add-ons > Extensions & Plugins" in case there are still problems.
    If that new profile works then you can transfer some files from the old profile to that new profile, but be careful not to copy corrupted files.
    See:
    *http://kb.mozillazine.org/Transferring_data_to_a_new_profile_-_Firefox

  • Tell me about PCH , PAP and PNPCE database using in HR reports

    Hi SAP-HR Experts .
    May anybody tell me about PCH , PAP and PNPCE database using in HR reports .
    Does anybody have any ABAP report code about using thses LDB's .
    I always used PNP database in my reports , i never come across in which i should use  PCH , PAP and PNPCE database .
    may some body tell me the practical use these LDB's  .
    My Best Regards to ALL : Rajneesh .

         minimize the amount of programming required, it often makes sense to use logical databases when generating reports. Reports are special programs that provide selection screens and access databases.  The logical database PNP consists of the database driver SAPDBPNP and is activated using the report attributes. It fulfils three main functions:
         Data retrieval:
    HR data is written for each employee to the main memory, where it can be processed.
         Screening: A selection screen enables you to select employees in accordance with organizational criteria. For example, you can select all of the hourly wage earners of a particular personnel subarea.
         Authorization check: The implicit authorization check is another advantage of the logical database. Personnel data is frequently confidential and it does not make sense to allow all programs carry out the authorization check.

  • What to do next if you follow all steps and still can't the iPad out of recovery mode?

    I followed all steps by ensuring I downloaded the latest version of iTunes but to no avail, my iPad 2 is still in recovery mode. I refused to give greedy arse  Apple anymore money which I know is their ultimate goal...What to do??? I know there was a tech person on here, Techmadness I think was his/her screen name and he/she mentioned something about "firmware"...Please help somebody, anybody, someone, anyone

    I think that you want to try DFU mode whcih is Device Firmware Upgrade.
    http://www.imore.com/tip-put-iphone-ipad-dfu-mode

  • Which IPod to buy my wife please? What do you have?

    Hey Kids,,
    Last Ipod I bought was the 5th Gen Vid, around 2006...my wife wants a new one as the dial isn't responding well. Most of her use is audiobooks, like 90% of why she owns one..I know nothing about the "touch" or Nano, also GB must be fairly high as most E-books have as much data as a feature length film. I'm not worried about saving, I'm a tech Geek and never go cheap on my electronics..based on that info, can you offer suggestions which I should look at please? What do you have? Do you like it? The drawbacks?
    Thanks so much for your valuable time..
    Wyattspoppa

    That all depends on how much she is willing to learn. The iPod touch would be a great option capability-wise, but it might be a steeper learning curve coming from an iPod video. So really, no one knows your wife as well as you do, so the best thing to do is to visit an Apple Store or another authorized reseller and let her spend some time with each iPod hands-on.

  • Where in gods name is the homesharing button, I see a little cloud that you cannot click on and tells you what account you have but thats is. There's an option for turning on and off homesharing, but no button to access the actual library of the other PC

    Where in god’s name is the homesharing button, I see a little cloud that you cannot click on and tells you what account you have but that's it. There's an option for turning on and off homesharing, but no button to access the actual library of the other PC. On either PCs. Both are logged in and both are registered for homesharing. however because apple keeps updating and moving things around for no reason there appears to be no way of accessing the homsharing button in the latest version of itunes. the website refers to " Once set up, all the libraries from your computers you've enabled Home Sharing on will show up in the SHARED area of iTunes:" well I have searched all over in the recent itunes versions and there is no "shared area" to be found.
    Please find the attachment of a screen cap of my itunes.
    If anyone can help by telling me where it has been moved to or if it even still exists that would be much appreciated.

    Welcome to the Apple Community.

  • What do I do about Error Code 0x80070057 when I attempt to upload a mpg 4 file into MobileMe?

    What do I do about Error Code 0x80070057 when I attempt to upload a mpg 4 file into MobileMe?

    MobileMe is in the process of being shutdown. Perhaps the error is related to MobileMe going away.

  • HT204088 What do you have to do if you have been incorrectly charged ?

    What do you have to do if you have been incorrectly charged ?

    Contact Apple Support and select Billing & Sales.

  • WOW! what do you have to do to get a simple customer support answer?

    Error 213:19

    Thank you for the response, Pat.
       I'm not very good with computer chatting. the replys' didn't really
    help. II have resolved the issue on my own. I needed to change to
    administrator privileges, even though I was logged in as one. Once
    again, thank you for the response. Jason
    Pat Willener http://forums.adobe.com/people/pwillener created the
    discussion
    "Re: WOW! what do you have to do to get a simple customer support answer?"
    To view the discussion, visit:
    http://forums.adobe.com/message/5789766#5789766

  • HT5312 What if you have two security questions but you remember your apple ID password? It doesn't give me the option to change my security questions/answers.

    What if you have two questions but you remember your apple ID password? It doesn't give me the option to change my security questions/answers.

    You need to contact Apple. Click here, phone them, and ask for the Account Security team.
    (87140)

  • ONLINE POLL - WHAT DEGREE YOU HAVE IN JAVA? & YOUR INCOME EVERY YEAR

    ONLINE POLL - WHAT DEGREE YOU HAVE IN JAVA? & YOUR INCOME EVERY YEAR?
    Degree:
    Income:
    Thanks for voting!

    Degree: Third degree Java black belt - black just like I like my java.
    Income: Barely enough to cover my expenses. It is strange, but the more you make, the more you seem to spend.
    fitz

  • HT1212 Ummm.. I have a question what if you have NOT previously synced with i tunes?

    Umm.. I have a question what if you have not previously synced with iTunes?

    Disabled
    Place the iOS device in Recovery Mode and then connect to your computer and restore via iTunes. The iPod will be erased.
    iOS: Wrong passcode results in red disabled screen                         
    If recovery mode does not work try DFU mode.                        
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings        
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: Back up and restore your iOS device with iCloud or iTunes
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store        
    If problem what happens or does not happen and when in the instructions? When you successfully get the iPod in recovery mode and connect to computer iTunes should say it found an iPod in recovery mode.

  • What if you locked your ipod and you cant remember?

    What if you locked your ipod and you cant remember your password?

    Forgotten Screen-Lock Passcode
    Connect the iOS device to your computer and try to make a backup
    iOS: How to back up
    Then restore via iTunes. The iPod will be erased. Place the iOS device in Recovery Mode if necessary to allow the restore.
    If recovery mode does not work try DFU mode.
    How to put iPod touch / iPhone into DFU mode « Karthik's scribblings
    For how to restore:
    iTunes: Restoring iOS software
    To restore from backup see:
    iOS: How to back up    
    If you restore from iCloud backup the apps will be automatically downloaded. If you restore from iTunes backup the apps and music have to be in the iTunes library since synced media like apps and music are not included in the backup of the iOS device that iTunes makes.
    You can redownload most iTunes purchases by:
    Downloading past purchases from the App Store, iBookstore, and iTunes Store    

  • What if you lock your ipod and plug it in your computer and it oesnt do anything ?

    what if you lock your ipod and plug it in your computer and it oesnt do anything ?

    Does iTunes see the iPod? If not then
    iPhone, iPad, iPod touch: Device not recognized in iTunes for Mac OS X
    Does the iPod work normally?
    Does it charge?

Maybe you are looking for

  • HP Pavilion dv6-6c53cl Notebook - Internal Hard Drive Options

    Greetings, I just purchased an HP Pavilion dv6-6c53cl Entertainment Notebook PC (at Costco), and so far it's been a great deal. Everything seems to be working just fine. Because I do a lot of development work in Virtual Images, I have been running a

  • Query Correction and Please Explan

    Dear Experts I have created a query to Sales Order ORDR and its Data from RDR1 and RDR1 and Connected it to Delievery ODLN. I want all the Sales Order irrespective of the Delievery is made or not. I some documents I am getting cartesian product. Plea

  • How to create Oppertunity doc automatically after lead in CRM SALES

    Hi, how to create oppertunity doc automatically after creating lead in crm sales Thanks7regards kishor kumar

  • RME 4.3.1 not showing EoX or PSIRT Reports

    i ran some reports (EoX/PSIRT) from the rme report generator and the job finished successful but the reports are empty, for both EoX and PSIRT we have catalyst switche 3560,4500,6500 at least our 6506 chassis should be in the EoX report... the cisco

  • How to check Java engine message port

    i need to configure nwds for that i need J2EE message port number i tried with 36<nr> which is not working plese guide me.