What does it take

Hey guys
I have iCaht AV 2.1 and a Powerbook g4 etc etc and I am trying to set up a chat with my Dad in Australia on an IBM thinkpad running Windows XP and AIM Trillion or whatever it is.
What does it take to ACTUALLY have a 2-way Video chat coz NOTHING we are doing is working.... I have read REAMS of stuff on this forum - Ralph has established my computer can actually recieve and send both video and audio... but it just will NOT work. What is the BEST modem and broadband provider here in the UK and in Australia???
What does it take to actually make it work???
If nothing works - I want my money back from buying a completely USELESS iSight to do this..... It would be easier to book satellite time and use a flyaway kit complete with crews either end than to try to use this to have 2-ways......
AAARRRRRGGGGGHHHHHHHHHH!!!!!!!!!!!
G4 PowerBook 1.25gHz Mac OS X (10.3.9)

Among the reams, have you looked at Mac Video Chat with PCs?
Both of you should test with others. You can find some robot ("Autoresponder") and human Buddy Names for iChat Test here if you need them. Testing will help you find whose system needs the most attention.
Since you have now apparently connected with Ralph, it seems your computer can connect. Has your Dad tried others? Perhaps the problem is at Dad's end. If so, the list of things for the PC to check in my link above should be helpful.
Check your Broadband Speed. Some Australian broadband can be on the slow side. Therefore, if your Dad already subscribes to the maximum bandwidth that is available from his Australian ISP, he should be particularly careful that his AIM "Video Quality" is not set too high (as explained in the "Mac Video Chat with PCs" link.)

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ladydee wrote:
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Okay, I went ahead and changed my plan to, surprisingly, a reduced price. Had to call in to get it, since the website suggested I take the great deal of nothing much extra except the $20 increase in my monthly charge. I was on the site trying to figure out how to REDUCE the charge!! Anyway, a customer service rep helped me out by phone and I am happy with that. Didn't need unlimited data anyway, but got 500MB which is good for my wife and I. Don't need unlimited voice and SMS either, but this ended up being the cheapest (wouldn't mind a smaller, less costly Share All package...)
Now I am trying to get the military discount as a retired army type person. I went to the nearest Verizon with my DD214 and ID card, was greeted a the door and put on a waiting list.3 hours later I was still number 3. I don't have time for that.
So I went home and tired on line. Verizon doesn't make it easy for a retired military person to get the discount. The discount page, which mentions the discount, is set up for corporate discounts. So I put in the information asked for along with my AKO email address. Got a message with a link that didn't work. So I call to customer service.
The guy I talked to had me go through the whole process again, even though I repeatedly told him that this pathway was the exact same dead end. He "knowingly" told me to keep going. Well, guess what happened. "Surprisingly" I got a message with a link that didn't work.
He directed me to another link that asked for a pay stub. SUPPOSEDLY a DD 214 was good enough to get my discount!!! I asked about that and he told me I needed a pay stub. I know better, or at least I think I do. Anyway, I uploaded by DD 214 instead.
Now I have been told that my PAY STUB was not valid for a discount. My next question is pretty simple... Did ANYONE READ the document? Next question... WHAT are the requirements? IS A DD 214 SUFFICIENT? According to the lady at the store it IS.
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Would it be possible for a webmaster to simplify the maze for military discounts?
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Hey there alfromcolorado,
I want to start off by thanking you for your continued support to our country. Verizon Wireless and I appreciate all that you and your fellow service men and women do. Keep up the great work. I absolutely want to make sure that you are receiving the proper discounts.
The DD 214 is a valid document and I apologize that you have had some troubles uploading it. If the website is giving you issues I would recommend taking your DD 214 into one of our corporate store locations. I know that 3 hours is a long time to wait, but I can assure you that is not the normal wait time at a store location. Visit http://bit.ly/3SdsA to find the closest store location to you.
I am confident that we can get your discount added and continue our relationship for years to come. Thanks again for all that you do.
NicholasB_VZW
Follow us on Twitter @VZWSupport

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