What does this message mean Charging is not supported with this device?

You've gotten 2 good answers already, but there's a key assumption in both that you got the message when connecting the iPhone to some other device. If this is the case you can get an adapter in the Apple online store that will allow charging from older devices.
If, however, this message appears when you are not connected to anything the problem is dirt or moisture in the dock connector at the bottom of the phone. Clean it with a dry toothbrush or air blast.

Similar Messages

I keep getting the error message that "charging is not supported with this accessory" when I plug my ipod touch in to my macbook.

Neither the macbook nor ipod touch are new, and I'm using the cable provided with the ipod touch as normal and so was just hoping someone could explain what might be causing this? thanks!

Hi,
Thanks for your suggestions, tried all those but no luck until I tried another cable. Also found another thread on here with a similar complaint that suggested cleaning the cable/ipod connection which I've now done which seems to have done the trick-thanks again!

My iPod touch 4G suddenly pops up with 'charging is not supported with this accessory' no matter what cord or source I use. It worked fine for months before this. What can I do?

This is crazy!  I love my iPod but it suddenly has a charging issue. Please HELP! I had absolutely no problem charging it for 7 or 8 months. Then last week I started getting an error message every time I try to charge it. I used to be able to charge it through my PC, PS3, wall adapter or car adapter. Now I get this message no matter where I try to charge it or with what cord! It says, 'charging is not supported with this accessory'. It happens after about 3-5 min of charging. Then I have to unplug it and plug it back in to keep charging it!  How or why did this happen and how do I fix it?

If you did not do a reset of your iPod please try that (you will not lose any data)
Reset iPod touch: Press and hold the On/Off button and the Home button at the same time for at least ten seconds, until the Apple logo appears.
If this does not work inspect the opening in your iPod where the cable connects. Look for any debris and clean it (a magnifying glass may be required).

'Charging is not supported with this accessory' HELP!

So here it goes...
i got an iphone 3gs for christmas and it went fantastic, i jailbroke it and got everything i needed. in february, i came home from college and saw a message saying charging is not supported with this accessory when i tried to charge it with the charger i have been using for a month! so i still had my warranty on it and i sent it off. i recently got a new one (refurbished) on friday so i have had it exactly a week now. all was well once again and just a second ago i got the message again! but this time it wasnt permentant, i unplugged it and plugged it back it and it was fine for around 5 mins and did it again!
i am using the mains to charge it and it is a USB plugged into a plug which goes in the mains, i am using 5.0.1
what could be the problem? at first i thought it was a dead battery but its happened again so im thinking the voltage in my room? Please help me!!!

8ooth wrote:
i jailbroke it
Discussing hacked and jailbroken devices is a violation of the Terms of Service here. Jailbreaking voids your warranty and forfeits your right to support from Apple or on these forums.
That said, try cleaning the dock connector with a dry toothbrush.

!Charging is not supported with this device! When using original charger.

My iPhone4 suddenly won't take a charge. Because I carry it in my pocket, I suspected there was a lack of conductivity. I used air to clean the slot and a small plastic pick. Some dust bunnies came out of the slot and I plugged it in to charge. I got the message, "!Charging is not supported with this device!" This didn't make sense, because I was using the same original charger that I've been using for 2 years.
Any suggestions?

The dock connector may be damaged or the cable may be damaged, try a different cable.

Error message charging is not supported with this accessory

I have an iPhone 3GS from Jul 2009. Fully updated. I normally charge it using a USB port on my MacBook Pro so it also syncs at the same time. This week began getting an alert on my phone which said "charging is not supported with this accessory". I resolved initially by unplugging/replugging the cord. In all cases the phone had been charging for some time before the alert appeared. In most cases the phone was sitting on the same surface as the macbook and had not been moved since beginning charge.
The only support document I can find refers to firewire and does not apply to my device.
Since starting this week it is happening more frequently and may require being re-connected several times.
It is still intermittent issue but I depend on my phone.
Thank you for your assistance

I just found some on eBay for about 1.99 each with free shipping and ordered about 6 of them from the seller, I think they came from China so it takes a couple weeks. So far I never got a bad cable, but if you do use eBay please check their feedback to make sure they have a history of delivering quality cables and working cables. Always pay using PayPal if possible so you don't lose your money. There are online sites like Meritline and such that have cheaper cables for direct sales with PayPal checkout and free shipping.
I use the 6' cable in the car, so I don't have figure where to put the iPhone or iPod when plugged into the stereo and it is helpful to have them when trying to charge when the plug is being a dresser or something when I travel.
I also like the retractable cables ($0.99)
I also have the Scosche FlipSYNC Keychain cable too, a bit expensive, but you always have a cable with you just in case.
Message was edited by: cls24

Why does my iPod(3rd gen) say charging is not supported with this accessory even though its not plugged in?

I was eating breakfast one morning playing a game on my iPod and it slipped out of my hand and into my cereal bowl. So immediately I took off the case and put in a bag of rice for a day and a half to let it dry out. Then when it started working again (thankfully) a notification popped up saying charging is not supported with this accessory after I unplugged it from the wall. So I thought nothing of it and pressed dismiss. Now when ever I wake it up, instead of my wallpaper popping up in the lock screen that stupid notification does. How can I get rid of it? Also my home button doesn't work anymore so I have to use asisstive touch instead. How do I take a screen shot without the assisting touch menu in the way? Thank you.

- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Reset all settings
Go to Settings > General > Reset and tap Reset All Settings.
All your preferences and settings are reset. Information (such as contacts and calendars) and media (such as songs and videos) aren’t affected.
- Restore from backup. See:
iOS: How to back up
- Restore to factory settings/new iOS device.
If still problem, make an appointment at the Genius Bar of an Apple store since it appears you have a hardware problem.
Apple Retail Store - Genius Bar
Apple will exchange your iPod for a refurbished one for this price. They do not fix yours.
Apple - iPod Repair price

'Charging is Not Supported With This Accessory - Dismiss' message ..!!!

Hi. ..tried looking for an anwer to this - lots of questions about it and no solutions!! yet...
Infuriating little problem.. got a Belkin ipod car connector a while back for my Honda, hard wired thru car stereo. Worked great on previous iphones and ipod touche etc...tunes on the move without one of those awful cassette adaptor things... anyway get my new iPhone4 and now all I get is the message
'Charging is Not Supported With This Accessory - Dismiss' every few seconds which interrupts the music playback.. maddening! so cant play music in car .... very occasionally it stays away long enough for one song but usually it happens every few seconds. Anyone come up with fixes for this? Or yet another example of us being persuaded to buy more accessories? I dont want it to charge I just want it not to stop playing.... please help .... Im a pro musician and the tune-less car is killing me. KB

I had the same issue and the only solution I found was to buy a higher amp charger. I got an incase wall/car charger that works great and runs at 2A. I'm guessing the iPhone 4 requires more power to charge. I would not only get the message you describe but the phone wasn't charging either.
The incase charge looks great too.

Suddenly when trying to charge my iPhone i see the message 'charging is not supported with this accessory' - please help!

Iphone reads Charging is not supported with this accessory?! why has this suddenly appeared when attempting to charge?

Check your dock connector for crud or lint...it doesn't take much to create a short, thus producing that message. Use canned air & a soft toothbrush.

My iPad 5 will not charge, I get the message " CHARGING IS NOT SUPPORTED WITH THIS DEVICE

I get the message " CHARGING IS NOT SUPPORTED WITH THIS DEVICE. I've checked different cables and chargers ( from our other iPad 5, and cleaned the port, but it won't charge plugged into the computer or ghargers.

If charging will not work with valid cables and chargers and the Lightning port is clear, there is likely a hardware issue. Take the iPad to an Apple store genius bar and have it tested by the techs.

HELP!!! "Charging is not supported with this accessory" suddenly happening CONSTANTLY with iphone 4

Suddenly without warning my IPhone 4 has been giving me a "charging is not supported with this accessory error" every time I plug it into ANY charging device. That means my car charger, USB to the PC... USB to a macbook pro... Directly to the wall with the included charger, etc. It doesn't matter. I guess I'm past the 1 year warranty so Apple is not any help. Essentially I'm supposed to accept that my $200 (with a contract) phone has a 1 year life span and that I should be completely fine with it becoming useless out of nowhere. Here's some facts.
#1 - It has nothing to do with 3rd party accessories. One day it was working... one day it wasn't.
#2 - I cleaned lint out of the charging port on the phone. That was the first thing I tried. I used compressed air to blow it out, I used a soft bristle tooth brush... It's lint free. It has nothing to do with lint. I understand this is the most likely cause of the problem.
#3 - When I plug it into a PC or macbook via USB, I'm able to access the IPhone 4 like I ALWAYS have. In other words, I can see pictures, I can back up the phone, I can restore the phone, I can transfer music, sync, etc. So this would presumably rule out the idea that it's the dock connector, right? Why would USB work, but the charging function will NOT work?
#4 - On that note, I was able to update the software to the latest version 5.1.1. That was one of the first things I tried. No dice. I still get the "charging not supported with this accessory" error literally every time I plug it in with a yellow triangle icon... Seen here for example: http://tapatalk.com/mu/4c5f44af-af20-d86c.jpg .
#5 - So since it's not charging, the phone inevitably dies. Here's the weird part... if I leave it plugged into the wall/pc/mac/car when it's dead... eventually it will charge enough to turn back on. But once it's back on... that **** error will pop back up, it will stop charging... and inevitably die again. So then... that would suggest that it actually IS capable of taking a charge... it's just that something in the software is preventing it from charging when the software is active, no? Am I off base here?
#6 - So I decided I'd take it to the genius bar to have them look at it. Right before I did that, I got the brilliant idea to try using an alcohol swab on the dock connector just to make sure it was super duper extra clean. Oddly enough, it suddenly started working without the error. It was working on every charger I tried. Wow. I thought I had fixed it. A day later it started happening again, though. Bizarre. I've tried the alcohol swab thing again and it didn't make a difference... maybe it was just a fluke.... the one day I take it to the Apple genius bar and it works. Go figure, right?
#7 - The only helpful thing the tech at the Apple Genius Bar was able to tell me was that the phone did NOT have any kind of water damage. That rules that out. No water damage in the charging dock OR the headphone jack. So there's that.
#8 - Since it's no longer under warranty... I took it upon myself to buy a replacement battery via Amazon.com and installed it myself. Didn't make a difference... still the same error.
What, if anything, can I try? Could it really be the dock connector? Should I try replacing the dock connector? Is there any software-related thing I can try? Has this happened to anyone else? Apple has essentially told me it's my problem. From my perspective... any product that randomly stops working a little over a year is a faulty product. I'm not pleased at all.

Tried at least 6 different cables. It isn't the cable. All of them worked one day... then stopped working the next day. My girlfriend has an identical Iphone 4 and all of the cables still work for her.
Interesting point on the data and power using different pins. So your suggestion would be to replace the dock connector? Found this on Amazon: http://www.amazon.com/Apple-iPhone-dock-connector-cable/dp/B003UGVOO2/ref=sr_1_1 ?ie=UTF8&qid=1338277549&sr=8-1 ... and found a tutorial online: http://www.ifixit.com/Guide/Installing-iPhone-4-Dock-Connector/3147/1#.T8SG_sXWu -o ... Sounds like that might be my best bet here.
It's just odd to me that the phone gives me that error and refuses to charge... then inevitably dies. But once the phone is dead, it starts charging enough to actually turn back on. Isn't that slightly odd?

IPod Touch 4G "charging is not supported with this accessory"

My iPod Touch 4g has been getting the message "charging is not supported with this accessory" ever since iOS 5, and I just recently updated to iOS 6.
I currently use an Apple brand charging cord and a 3rd party charging cord, and none of them work.
I've been looking around in forums and there have been several temporary fixes that haven't worked for me, such as:
- closed all apps
- purchased a new cord
- did a hard reset
- updated USB drivers
- updated iPod Touch driver
- updated iTunes( just covering all bases here)
- plugged my iPod in several other computers
- tried putting it in airplane mode, then turning the iPod off, and then plugging it into the computer
- and cleaning out the dock with compressed air as well as the USB ports on my computer
Does anyone with a permanent solution? Because this is starting to get very irritating...

Not Charge
- See:
iPod touch: Hardware troubleshooting
iPhone and iPod touch: Charging the battery
- Try another cable.
- Try another charging source
- Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
- Make an appointment at the Genius Bar of an Apple store.
Apple Retail Store - Genius Bar

IPhone 3GS - "Charging is not supported with this accessory"

Hi everyone,
I'm hoping someone can help me with this. Basically we have a non-Apple docking station at work, and we all take turns to plug in our iPods and iPhones to listen to our music. The moment I plug my iPhone in there, a message pops up saying that "Charging is not supported with this accessory"
This honestly doesn't bother me at all - the message pops up on everyone's device when they plug it in.
The thing that really bothers me is that now when charge my iPhone at home, with the official cables, etc., the same message pops up. Most of the time, if I remove the cable and re-insert it, the message doesn't appear and my phone charges normally again.
This problem only started after I plugged my phone into that docking station at work, and now it just won't stop. I've restarted my phone and everything, but I can't believe that the problem's just not going away. I'm not even using the docking station anymore... No one else at work is experiencing the same problem.
Is there anything I can do about this, or will that message never stop appearing when I try to charge my iPhone?
Thanks in advance!

OK, so just an easy check - reset your phone and see if it makes any difference - hold down the Home and Sleep/Wake buttons at the same time and continue to hold them down until the Silver Apple appears. Then, once the Home screen comes back up, plug 'er in, and see what you get.
If you get the same message, then you need to take a trip to your nearest Apple store or Authorized Apple Service Provider with the iPhone, cable, and adaptor so they can check it out. Or, you can simply purchase a new adaptor and cable (it sounds like the adaptor itself may have an issue at this point....)
Cheers and good luck!
GB

Charging Is Not Supported With This Accessory...Yeah...Right...Whatever...Liars!

I have been up, down and all over and keep seeing the same replies although I don't believe it's dust or moisture in the connector or that the USB is going bad. I have had my ipad 1 for two years. No issues. I purchased an iPhone 4 mid-summer this year. All of a sudden within a week or so of using the original cable I began to get the following message "charging is not supported with this accessory".
Now, I used the cord that came with it which should not have gone bad within a week or so.
Since then, and only since then, I am beginning to have the same issue with my iPad which I NEVER had issues with before.
Also, I have purchased at least ten USB cords and adaptors.
DOES ANYONE HAVE ANY REAL IDEA ABOUT THIS ISSUE??
I've always been a PC person and I was considering switching over to MAC until this. I know Apple knows about this especially with all of the posts on APPLES's forum regarding this issue. I'm really...really ****** that Apple would take advantage of its customers this way. I'm not crazy. Every reply offers the same suggestions yet, with the issues I have and in the order in which I've experienced them, the suggestions don't fit.
Some manufacturers consider the deaths their product will cause as a cost of doing business. They figure settlements for the deaths are very small compared to the profit margin. Apple has figured in this "possible" loss of customers as a cost of doing business. Since this issue doesn't happen to everyone, or at least not enough people, a bandwagon can't get going. So they figure there will be a few (thousands) of issues regarding the error "charging is not supported with this accessory," although it's Apple's accessory. But not enough to make Apple pay attention! Classic capitalism!
My freakin’ expensive iPad is one large glorified coaster! Can you believe it?! An $800 coaster!

Thanks for response. Do you work for Apple? For months I've been on the board searching for answers and this is the very first time I've ever come upon such a response that offers something new, as well as previous suggestions.
"It does this when is senses abnormal input to device or the Chip itself is faulty."
I would consider this if my iPad hadn't started this once I brought the iPhone home. If the chip is faulty or the port is dirty...iPad two years old...could be...iPhone brand new...I don't think so.
"...as stated "accessory is not supported or faulty""
Brand new cord(s)...Apple cords...how is it Apple cords don't support Apple products?
"The USB Cable connecting the devices is faulty..."
Again, brand new cord(s)
"...or the device charging port is shorting either due to dirt or damage."
Too much of a coincidence. Two year old iPad, without any previous issues, and a brand new iPhone...???
"Dirt can be cleaned..."
Too much of a coincidence. How much dirt can a new iPhone have?
"...replacement of charging dock assembly...Power Management Chip is faulty..."
Again, no previous issues with iPad until iPhone. Same issue on two different devices, one older and one new. Doesn't make sense.
"Replacement of the chip requires microsoldering skills."
"I shouldn't need them."

IPhone 4 "Charging is not supported with this accessory"

I am using the IPhone 4 IOS 6.1.3 and receiving the warning "Charging is not supported with this accessory".
I changed the cords and cleaned the ports with a wire, then compressed air.
Brought it intro the Genius Bar and still having an issue, Apple thinks it may be a damaged port.
I refuse to believe that since it will still accept a charge and will data transfer to my laptop.
Any ideas on fixes?

Does this message appear when anything is plugged into the dock connector or a specific device?
If the former, the port is damaged.
If the later, the device causing the message is the problem.

What does this message mean Charging is not supported with this device?

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