What happen to the principle or policy that the customer is always right or does this not apply to Verizon?

My credit card was charged the $35 restocking fee but the manager in the store never returned the handset, I took my credit card statement showing the date and store information, when I contact acted Verizon Corporate office, I was told after 3 months it was an accessory I purchased, however the transaction was an electronic transaction done over the phone, so now instead of investigating the theft of the handset in their store Verizon is trying to bill me for an early termination on the phone? What a Shame, Corporate Greed!!

Every time I see  a story such as this, I simply shake my head.
Why go thru Verizon? Contact your CC company. They are there to protect you. Once you report the transaction to them, the charge will be IMMEDIATELY removed from your card while the CC company investigates the incident. They have much more pull with Verizon than you EVER will.

Similar Messages

  • HT2736 What happens if you gift an album that the recipient has already purchased?

    What happens if you receive an album as a gift that you've already purchased yourself?  

    You get two copies of the album. You can't use the gift code to get a different album. You get what the purchaser chose for you.

  • What happens if I gift apps/music that the recipient already has?

    I've seen others that asked the same question but they haven't been answered. If the recipient already has a song or app that I gifted them, can they redeem the gift for something else?
    Thanks!

    You get two copies of the album. You can't use the gift code to get a different album. You get what the purchaser chose for you.

  • HT4134 what happened to my clear cache button that used to be under the safari drop down menu?

    what happened to my clear cache button that used to be under the safari drop down menu?

    Thanks for the help apm60  It seemed to work.

  • I bought a HD and the Itunes Stores say that the movie (Pretty Women) has Itunes Extras. Why I can not find it? It is a mistake from Apple? What happen if I buy the movie because the Extras and now I can not watch it? I have an Ipad last generation.

    I bought a HD and the Itunes Stores say that the movie (Pretty Women) has Itunes Extras. Why I can not find it? It is a mistake from Apple? What happen if I buy the movie because the Extras and now I can not watch it? I have an Ipad last generation.

    What version of iOS do you have on your iPad (Settings > General > About > Version), and is it connected to wifi ?
    From Buy and play movies with iTunes Extras - Apple Support :
    Here’s what you need to stream the new iTunes Extras:
    Mac using OS X Mavericks v10.9.3 or later and iTunes 11.3 or later
    PC using iTunes 11.3 or later
    Apple TV (2nd and 3rd generation or later) using Apple TV software 6.2 or later
    iPhone, iPad, or iPod touch using iOS 8 or later (You need to connect to Wi-Fi. Extras won't appear if you're connected to a cellular network.)
    An active Internet connection
    You can use the steps below on your Apple TV, Mac, PC, or iOS device for any purchased, HD movie that features Extras:
    On your Apple TV, select Movies, then select your movie to see the Extras menu. Extras aren't available from the Computer tile on Apple TV (Home Sharing).
    On your Mac or PC, open iTunes and go to the Movies section in your iTunes library. Double-click your movie. If there's no Internet connection, the Extras menu will be skipped. The movie will immediately play if you already downloaded it.
    On your iPhone, iPad, or iPod touch, tap the Videos app, then tap your movie. If you're connected to the Internet via Wi-Fi, the Extras menu will appear.

  • What happens if it takes some hours after the phone alerts that it has been charged?

    What happens if it takes some hours after the phone alerts that it has been charged?
    I mean is it harmful for the phone to be pluged into the outlet for some hours after the battery percentage has been 100%?

    roohollahtaherifard wrote:
    I mean is it harmful for the phone to be pluged into the outlet for some hours after the battery percentage has been 100%?
    No. You cannot Over-charge.
    About iPhone Batteries  =  http://www.apple.com/batteries/iphone.html

  • How to rename in batch.  What happens when I follow instructions is that I get 8909808001.jpg  for 1.  All I want is 1.

    How to rename in batch.  What happens when I follow instructions is that I get 8909808001.jpg  for 1.  All I want is 1.

    Provide the name of the program you are using so a Moderator may move this message to the correct program forum
    This Cloud forum is not about help with program problems... a program would be Photoshop or Lighroom or Muse or ???

  • HT201250 What happened if a new backup has erased the previous one, can I still recover my files?

    What happened if a new backup has erased the previous one, can I still recover my files?

    Welcome to the Apple Support Communities
    Time Machine doesn't erase old backups. That's only done when your Time Machine disk or Time Capsule gets full.
    If you want to mean that you have connected the Time Capsule to another Mac to create another Time Machine backup, you should know that the old backup isn't modified, and you can still restore files from that old backup > http://pondini.org/TM/E3.html

  • My Firefox updated this morning. What happened to my In-Private browsing in the Menu Bar? it's gone!

    My Firefox updated this morning. What happened to my In-Private browsing in the Menu Bar? it's gone!

    Yes, they made it able to start a "private Window"...
    But does it WORK?
    I noticed that in v20, Firefox send cookies that were set before the "private Window" was opened.
    This means NO PRIVACY !!!
    A site you visit in your "New Private Window" will ID you by the cookies it has set in the past.
    Privacy is gone... bye bye ...
    Of course one can manually delete the cookies for a certain domain.... but why would i want to go through all this work...
    I hope it's fixed.
    And if it's not fixed.. it will be bye bye Firefox ... terrible choice.

  • HT204150 I have synced an iPhone 4S with iCloud - I now have a 5C to replace it. What happens to my data when I retire the 4S - does it need the original device to save my data?

    I have synced an iPhone 4S with iCloud - I now have a 5C to replace it. What happens to my data when I retire the 4S - does it need the original device to save my data?

    Welcome to the Apple community.
    Once you have restored your new phone from the backup of your old phone and ensured that everything is working correctly, you should first turn off "find my phone" on the old phone and then erase it, before you get rid of it.

  • Help!  I transferred the data from my old Macbook pro with some success, but now my new Macbook Air contents think they are the remote disc and that the old Mac Pro is the hard drive.  What did I do and how do I fix it?

    I transferred the data from my old 2006 MacBook Pro 17".  Thanks for the help on that.  I thought that I was doing it right.  Used a backup hard drive and time machine.  Problem:  Now my new macbook air thinks it is the old machine and that the remote disc is the mb air.  Clicks want to take things to mobile me instead of iCloud, old applications launch instead of the new ones.  How do I fix the mess I have made?  Like I said before,  I am a software user and don't really know what I am doing when I start into the guts of the software, but I am able to learn.  Thanks for any help.

    iTunes- How to move the library to an EHD
    After you move the library you need to open iTunes by first depressing the OPTION key then launching iTunes. You will be given a choice of which library to use. This can then be made a permanent change, if you wish, in the Advanced section of iTunes preferences.

  • I am unable to sync all my selected songs to my iphone.  The error message is that the computer is not authorized.  However, I have authorized the computer and iTunes confirms that.  Any ideas what can be done to fix this.  My phone is an iPhone 4S.

    I am unable to sync all my selected songs to my iphone.  The error message is that the computer is not authorized.  However, I have authorized the computer and iTunes confirms that.  Any ideas what can be done to fix this.  My phone is an iPhone 4S.

    Were some of the songs purchased from a different itunes account?

  • What does that mean when your iPod only charges when you battery dies? (meaning: when my battery isn't dead it wont charge but when the battery is dead thats the only time it will charge)

    What does that mean when your iPod only charges when you battery dies? (meaning: when my battery isn't dead it wont charge but when the battery is dead thats the only time it will charge)

    - See:      
    iPod touch: Hardware troubleshooting
    - Try another cable. Some 5G iPods were shipped with Lightning cable that were either initially defective or failed after short use.
    - Try another charging source
    - Inspect the dock connector on the iPod for bent or missing contacts, foreign material, corroded contacts, broken, missing or cracked plastic.
    - Make an appointment at the Genius Bar of an Apple store.
    Apple Retail Store - Genius Bar      

  • What happened to sidebar view? Ever hear the concept if it's not broke, don't fix it?

    What happened to sidebar view? Ever hear the concept if it's not broke, don't fix it?

    There are many topics like this one. Why open a new one?

  • What does the v3 WRE54G do that the v2 does not?

    Does anyone know what the difference is between the WRE54Gv2 and WRE54Gv3?
    I know that the first model, which I'll call "v1" for now, did not have a wired network socket at all. Without the RJ-45 socket, the v1 was unable to create a wired WDS extension. Without a wired extension, WDS extenders such as the WRE54G must chop wireless throughput in half.
    The RJ-45 network socket on the v2 makes the extender far more versatile. It can be used as a wireless bridge or a wired WDS extension, which does not chop your wireless throughput in half. My complaint is the position of the RJ-45 network socket. When the expander is mounted on the wall or plugged into a wall socket directly, it would be most convenient for the network socket to be at the bottom.
    Could someone let me know if the placement of the RJ-45 socket is something that has changed with the v3?
    I see the FAQ as a "sticky" post at the top of the message board mentions that the WRE54G "does not support WPA encryption at this time." I believe that this was simply a copy-paste from an old FAQ regarding the v1, but I cannot say for sure.
    Does anyone know if the v2 or v3 support WPA with current firmwares? WPA support is an absolute must-have feature for me.
    Also, it appears that GPL code is available on the support page for the v2 and for the v3.
    Are all versions really Linux-based? ...or did Linksys simply place links to the v1 GPL code on the support page for every hardware version?
    Thanks, all!Message Edited by Ichinisan on 05-20-200709:05 AM

    It's incorrect to say that the socket is only for initial configuration. WRE54G v2+ supports a wireless bridge mode, which has the device connected directly to another device over cat5 ethernet.
    Also, without the ethernet cable, wireless throughput is cut in half for all wireless devices (even the ones that are closer to the source AP/router). This is true of all WDS-compliant range expanders because all LAN traffic on one AP must be re-transmitted to the other. With a wired ethernet cord going from the source AP/router, the two APs can talk to each other through the wired connection and it's not necessary to cut the wireless bandwidth in half. It's not clear if the Linksys products will take advantage of the wired connection in this way.

Maybe you are looking for

  • Garage Band displays error message in Safe Boot

    The old issue. When booting into Safe Mode, on launching Garage Band an alert pops up notifying me that "selected driver (~10200) was not found". My Mac came with Lion pre-installed, however since I upgraded to Mavericks after a week of owning it, I

  • Saving as PDF: fonts look crappy?

    I have a small test .psd image with just one piece of text. When I save this as .pdf from Photoshop CS4 (using Save As and choose Photoshop PDF format) and open the .pdf with Acrobat 9, the font looks pretty messed up. Here's an example of what I mea

  • Anyone else having they're notifications repeated?

    So far I've noticed it happening with Instagram, Mailbox and Facebook. 90% of them come form IG, and only once has it happened with the others. It's only been going on for about 3 weeks. All my apps are up-to date. With Instagram, a single 'like' or

  • XMLReader throws "Invalid UTF8 encoding." - Need parser for ISO-8859-1 chrs

    Hi, We are facing an issue when we try to send data which is encoded in "ISO-8859-1" charset (german chars) via the EMDClient (agent), which tries to parse it using the oracle.xml.parser.v2.XMLParser . The parser, while trying to read it, is unable t

  • How do I change my brush opacity in Photoshop CC 2014

    I can't change my brush opacity. I have the change brush hardness with HUD picker unchecked on my settings, but when I Alt+Right Click+Drag up or down, left or right, it only changes my brush size. How do I change my brush opacity?