What happened to the Back up to Disc feature in iTunes 10.4?

I just bought myself a new external DVD disc drive and plugged it in. When I launched iTunes and inserted a disc into my new drive, I noticed that the Back up to Disc option was missing. When I contacted apple tech support, they won't even talk to me without paying for the service even though I only have a question about iTunes. Anyone else experience the same problem? Is there a third party application that will back up my iTunes library to a disc? If so where can I get it?

I wrote Apple a letter to explain my frustration with the iTunes data disc back-up feature being removed... anyone who has tried to do a basic back-up now knows what I'm writing about... it's now a nightmare situation for those of us who are not computer savvy, nor interested in experimenting with consolidating files ( good luck if you don't have enough room left on your computer to consolidate )  I have no iTunes purchased music so am not interested in giving Apple more money to back-up my music. This basic feature needs to be returned... please write Apple too at http://www.apple.com/feedback/itunesapp.html

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