What is a memory alert and how do I shut down background apps?

What is a memory alert and how do I shut down background apps?

It's when the internal memory doesn't have enough space to operate apps or the phone.  You should do two things.
1)  Double-tap your Home button.  You should see a row of apps at the bottom of the screen.  Tap on one and hold down until it wiggles.  Hit the red x in the upper right of the icon.  Do this for all icons.  Don't worry - you're not deleting the Apps, you're just shutting them down from multitasking
2)  Do a hard reset of your iPhone.  Hold down the Home button and Sleep button.  Keep both held down until you see an Apple logo.
This should clear the memory.
Good luck!

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