What is procedure to recover music after ipod hardware failure

My uncle's ipod had a hardware failure and died. Apple genius bar gave him an estimate for repair. But he has not repaired it yet. At that time, his music was still playable within iTunes. Then my uncle's tried to transfer music library to his daughter's PC. I do not know exactly what he did but, itunes produced a file called library.XML containing a list of his music titles along with the file paths to each item. At this point, all his music is not playable on his PC nor his daughers's PC. What was can be done with the Library.xml file? What is the purpose of library.xml. After iTunes generates library.xml, what should be done with it? My uncle wants to recover is music library. What should he do? Please help. Thank you.

columbus new boy wrote:
Hi,
Just got my new Macbook Pro, and I'm a little lost, I too don't understand how to post a new question even after reading your reply. Can you please help clarify it?
Thanks.
On the main Apple Discussions page, select MacBook Pro under Computing Hardware. There you'll find 12 individual forums each with a name and description, e.g.
Using your MacBook Pro (Late 2008 and 2009)
If your question doesn't fit in other categories.
Choose the forum where the description suits the type of question you want to ask. Just above the list of threads will be a link to *Post New Topic*, click this to proceed.
Use the subject line to give a concise description of your issue rather than something like "Help me!" as there are plenty of users who have experience with specific topics who will scan the subject lines and may ignore anything they don't immediately recognise as an area they can help with.
tt2

Similar Messages

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  • *** Need help recovering music on iPod/iTunes ***

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    Message was edited by: weblizard

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    bump
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