What is the difference between action and workflow? How do I decide that I need an action in a transaction and not a workflow and vice versa?

Dear Experts,
I have few doubts and request your expert inputs to clarify my doubts.
What is the difference between action and workflow? How do I decide that I need an action in a transaction and not a workflow and vice versa?
Your earliest response is highly appreciated.
Thanks,
SMTP

Hi SMTP,
First of all, as I mentioned action is nothing but an executable work item which is designed in the workflow itself. In other words, Workflow is like your OOPS class. At run time, workflow instances are created just like objects of classes. Now, the steps designed in the workflow are called TASKS and the instances of tasks are called WORKITEMS. Now, the work items where any user action is required are called executable work items. ANd the work items where no user action is required (for example, sending an email in background) are called non-executable work items.
Whether to go with development of workflow or not depends upon your business scenario. If your requirement is only to send an email and you find any BAdi or exit where in you can write your logic then there is no need of creating a workflow. If there is a defined business process with defined users and time lines, then you can go with the development of workflows.
Rest, the below link will help you in understanding basic concepts of workflow :
Why use SAP Workflow? | Insight Consulting Partners
Regards,
Richa

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