What is the difference from the creative cloud and having the lightroom and Photoshop?
what is the difference from the creative cloud and having the lightroom and Photoshop? I thought i was purchasing the lightroom and photoshop, but now I'm not sure that i got the right product because it only says i have creative cloud. Is there a way to change products without penalty
Hi Jessica,
The creative cloud complete plan has all the applications including Lightroom and Photoshop and there is a Photography plan which only includes Photoshop and Lightroom.
Creative Cloud pricing and membership plans | Adobe Creative Cloud
For switching the plan, please contact the support through call/chat:
Contact Customer Care
Regards,
Sheena
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Hi all, i am missing the output to web and pdf in Bridge , any option to get it in the bridge from adobe creative cloud
@bridgeHave a look at Install Adobe Output Module
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What happens to my files on creative cloud folder after the end of my subscription?
What happens to my files on creative cloud folder after the end of my subscription?
Creative Cloud Help | Creative Cloud / Common Questions
"What happens to my files in the cloud if I cancel or downgrade my membership?
Your Creative Cloud files are stored on your desktop as well as on the Creative Cloud servers. If you cancel or downgrade your paid membership, you will still have access to all of the files in the Creative Cloud folder on your computer and via the Creative Cloud website.
Your account will be downgraded to a free membership, which includes 2GB of storage. If you’re using more than 2GB of storage, you will not be able to upload any new files to the cloud until the amount of online space used in your account drops below your allotted amount.
If you are over your storage limit, you have 90 days to reduce your online usage or you may lose access to some or all of your files saved on the Creative Cloud servers." -
What is the application I need to continue all the applications from my creative cloud account?
Creative Cloud partial download, continue download,
Hi Jimm -
I'm not sure I understand your situation. Do you currently have a creative cloud membership? If you do, are you having problems installing the software? The Adobe Application manager is the program that installs the desktop applications for Creative Cloud Members - is that what you are using?
If you can provide some more details we'll be able ot help you.
Thanks,
Todd -
can anyone help?
Unfortunately, only Adobe customer service can assist you with your issue. These are user forums; you are not addressing Adobe here.
Click on the link below, and after that click on "Still need Help? Contact us."
Then on the next page, click Chat
There is also a phone option.
http://helpx.adobe.com/contact.html?step=PHXS_downloading-installing-setting-up_licensing- activation
© 2014 R_Kelly -
I installed the trial version of Creative Cloud and when I open it's blank. How can I sort this??
I have tried a few times now to install the trail version of Creative Cloud to get the new PS2014 - but it's blank as below. I'm on Windows 7 and this is the first time it's happened (have used this software on this PC before to install other trials)
Hi Fayet16,
Please quit the Creative Cloud desktop application by clicking the settings options and select Quit. Then please follow the following steps:
Go to C:\Users\[UserName]\AppData\Local\Adobe and rename the folders "AAMUpdater" and "OOBE",
Then go to C:\Program Files (x86)\Common Files\Adobe and rename "OOBE" folder.
Make sure that the files and not hidden as AppData is hidden by default. Then relaunch Creative Cloud desktop application. Let me know for further help.
Thanks,
Ratandeep Arora -
Error code 50 while trying to download a font from adobe creative cloud
I received a error code 50 while trying to download a font from adobe creative cloud saying that the "Creative Cloud desktop failed to update" and that I should contact customer service. How should I resolve this issue?
Read here.
http://support.apple.com/kb/TS1279 -
I try to install LR CC in Creativ Cloud (10 times) on Mac and as propose I logout from iCloud and login again. The Start Icon shows for short time an that is all.....is a deinstallation from the old LR necessary?? Or what is to do. Daniel Berne
Reboot the computer once.
Sign out from Creative Cloud and Sign in .
Important : Try to launch Lightroom CC apps from Apps tab menu. :
Still same issue ? let me know . -
What is the difference between Creative Cloud ENT "SN EDFUL V15" and "SN EDFUL N15"?
What is the difference between Creative Cloud ENT "SN EDFUL V15" and "SN EDFUL N15"?
Moving this discussion to the Adobe Creative Cloud forum.
Esi valladolid please contact our support team directly at Contact Customer Care for additional details regarding the Creative Cloud plans available to your organization. -
The dropdown menu from the Creative Cloud icon on the menu bar keeps giving me the following message: "Download Error" I quit and restarted the creative cloud app to no avail. Running Mavericks on a mid 2011 iMac.
Try below steps once
click Gear icon on the top Right corner and Quit Creative Cloud App
Click on Finder and then hold Command + Shift + G keys on your keypad
It will open Go to folder window, type exactly ~/Library and click on Go
Make sure to open ~/Library not /Library ( there will be two Library folders )
Then open Application Support > Adobe folders
Trash AAMUpdater and OOBE folders.
Then launch Creative Could and check. -
I have just upgraded from Lightroom 5 standalone to Lightroom 6 standalone. I appear to have been automatically enrolled for a 30 day free trial of Lightroom Mobile and Creative Cloud. Reading the FAQ, it appears that after the expiry of the free trial, if I do not sign up and pay, I will only be able to view my pictures on the desktop but not edit them - surely this cannot be true. How do I un-enroll for the 30 day free trial of Lightroom Mobile and CC?
When I was signed into Adobe (which was a requirement for installing the upgrade), Lightroom 6 told my at the top right corner that I had 30 days left of my free trial of Lightroom Mobile and Creative Cloud. In parallel with this forum posting, I am chatting with Adobe support. he is away to find out how to prevent any synching with Creative Cloud during the 30 day free trial. I do not think that Creative Cloud is an application that gets installed on your PC. I think Lightroom 6 has it built in, and can use it if if you are signed up to the Creative Cloud and Lightroom Mobile (which I am for 30 days)
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Why does the download button for creative cloud keep telling me to download it from a computer?
I have a dell all in one desktop and everytime I try to click the download button for creative cloud or photoshop, it says "Creative cloud/photoshop is a desktop app, download it from a computer." This doesn't make any sense.
Which browser are you using to download the application? Whatever browser you're using, it is recommended to clean the browser's cache and then quit the browser, relaunch it and login with your credentials again. If this does not work try another browser..
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When i try installing photoshop from adobe creative cloud it says: fail on update, try again, i try again and says the same, any help?
Try this link; follow the instructions carefully: Use the CC Cleaner Tool to solve installation problems | CC, CS3-CS6
And also a troubleshooting page: https://helpx.adobe.com/creative-suite/kb/troubleshoot-install-logs-cs5-cs5.html
Benjamin -
I want to change my plan from Photoshop to the student version of Creative Cloud - I can't get anyone through live chat and no way of contacting customer support. Does anyone know how to contact adobe?
Hi Beansy21,
Please refer to the link below to contact the customer support:
http://helpx.adobe.com/contact.html
Regards,
Sheena -
how can i change from my single app to creative cloud membership? the 'switch plan' doesn't appear in my account?
Locking this discussion. Please see my response at how can i get some help to cancel my single app month to month and/or upgrade to full creative cloud membership? please don't tell me to follow the guidelines because i've tried several times but the options to 'switch plan' or cancel plan' are not availa.
John T Smith please feel free to also reference this discussion. I believe it partly explains the frustration individuals face when attempting to cancel their membership.
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