What is the promper format of files using the Document step in UCCX 8

Question

Hello all,
I am working a script that is using the document steps in the script editor.
The script will allow the user to call in and turn a greeting on and off
I have a few sample scripts from version 5 and 7 and do this but I am on verions 8.0 and can't seem to figure out the document step
in the old verison of the script editor you put in the full windows path where the document is stored.
How is this done in the linux version?
I have tried the following
"filename.xml"
"filename"
"/filename.xml"
"filename"
/filename
/en_US/filename.xml
none seem to work.  when i do a debug on the script it says the file does not exist.
how do i need to list the filename in the create and write document steps.
if anyone has a script i could use that is version 8 that would be great as well!
thanks!
Ken

Answer 1

I assume you're referring to the Write Document step?
That step writes directly to the filesystem, in the appliance version (8.x+) you can only write to a specific directory on the file system, which you can get from:
System.getProperty(“uccx.customer.dir”)  
However, I believe these are deleted after some time and are not really suitable for long term storage. If you have a HA cluster this is certainly not going to work.
Assuming so, your next option is to use the Documents subsystem which works something like this:
User authUser
authUser = Get User (User ID: myUsersName)
- Success:
     Authenticate User Password (User: authUser, Password: myUsersPassword)
     - Success:
          Upload Document (Language: en_US, Name: fileName, Document: dataToWrite, User: authUser)
          - Success:
               /* document uploaded without issue */
You can then read from that file via
Document doc = DOC["en_US\" + fileName]
Something like that should work.