What is used in CRM 2007

hi Experts,
I need some clarifications regarding the CRM2007 UI Architecture.
Is Webdynpro ABAP or BSP is avilable in CRM 2007 or both avialable in 2007?
What is the UI stretegy in CRM2007? what is the Architecture of CRM2007?
We are planning to upgrading CRM 5.0 to CRM 7.0 ?
Is this CRM 2007 supports the ABAP Webdynpro or BSP or both?
Regards
Vijay

Hi,
CRM 2007 and the new WebClient UI is completely based on BSP. If you have been working with the IC Webclient in CRM before, it is the same technology.
WebDynpro can be called from the CRM WebClient as an external HTTP link.
The UI Strategy... maybe this is what you mean Customer Relationship Management (SAP CRM) Otherwise ask SAP for some nifty PowerPoint presentations, I suppose they will be happy to provide them to you.
The upgrage from CRM 5.0 to any version above will be considerable effort as nearly all UI parts need to be redone in BSP. However there is the mentioned possibility to call HTTP capable elements via hyperlink. As well there is the transaction launcher which can bring old GUI applications to the new UI (no, not convert them, just show the old application).
cheers Carsten

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Does CRM 2007 integrate into portal....?

Dear Experts,
Please clarify me in this.I am new to CRM 2007.
1)Does CRM 2007 functionality can be provide to customer through portal or CRM itself having the feature in 2007.
2) Does ERP integrate into the CRM Portal.
3)Does CRM Reports can be accessible thru internet with out portal.
4) What are all the futures of CRM 2007 related to Portal.
suggest me inthis.
Thanks in advance
Lohi.

Lohitha
1)Does CRM 2007 functionality can be provide to customer through portal or CRM itself having the feature in 2007.
Answer : Can be provided to Customer using Portal as well as CRM 2007 UI.
2) Does ERP integrate into the CRM Portal.
Answer : Not sure what you try to ask.
              With what i understand from Q, the answer is : CRM integrates with ERP.
              Portal is User Interface for Customer.
3)Does CRM Reports can be accessible thru internet with out portal.
Answer : Yes but Through CRM 2007 UI
4) What are all the futures of CRM 2007 related to Portal.
Answer : Portal is optional when used with CRM 2007.
              Basically it depends upon the Customer interest in using Portal with CRM 2007.
I hope this answers your questions.
Thanks
Allot points if this helps !

Partial display of large Alert message - SAP CRM 2007.

Hi,
I am using SAP CRM 2007.
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The alert gets displayed on the IC agent screen but he can only see partial message of the alert.
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Hi Antonio.
I'm wondering if/how you resolved this issue. I am currently facing the same problem on an upgrade to EHP1 for CRM 7.
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//Eric
Edited by: Eric Roholt on Sep 9, 2011 9:03 PM

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ftp://ftp.software.ibm.com/software/tivoli/whitepapers/wp-zseries.pdf
sap.sys-con.com/read/category/1639.htm - 103k
sap.sys-con.com/read/521435.htm - 60k
www.sap.com/solutions/business-suite/crm/pdf/Misc_Pathway_to_Profit.pdf
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PME Configuration SAP CRM 2007

Hi Gurus
Need your help,
Currently we are using SAP CRM 2007.We need to configure the variant configurable products,I think in CRM we need to use the PME to configure the variant products,Is the PCM is inbuilt in CRM? or we need to install any software,yes please give me downloadable path.
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Awaiting for ur response
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Satish

Hi,
for the majority of manufacturing customers doing make-to-order a re-use of their VC models defined in ERP is the better option. The AP Configurator (new name for the SCE part of the IPC) supports 95% of all of the product model as defined in VC. This re-use allows to conitnue to use the same product master data for high-volume make-to-order orders via CRM and at the same time for engineer-to-orders that are changed solely in ERP.
The typical process looks like this:
- Adjust VC product model to fit AP configurator if necessary (delta-list is described at help.sap.com > ERP > SAP ERP Central Component > Logistics > Variant Configuration > Product Configuration with the Configuration Engine > ERP Master Data and Configuration Engine)
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For a subset of customers that does not do manufacturing in ERP setting up a product model in CRM is the other possible option available since CRM 4.0. In CRM 2007 this was improved to allow for multi-level configurable products and also provides a maintenance enviroment for product models that integrates well with the rest of master data maintenance in CRM (pricing, catalog, cross-/upsells, bundles). This maintenance environment (some still call it PME) is available in the overview page of a configurable product within the assignement block called "Product Models".
Regards, Marcus

How to use custom defined Alerts of 5.0 system in CRM 2007

Hi there,
does any body know how to modify the custrom alerts that are there in CRM 5.0 version into CRM 2007 version. If so, please advice me.
Thanks,
Sreekanth
Edited by: Sreekantha Gorla on Feb 22, 2008 4:40 PM
Edited by: Sreekantha Gorla on Feb 22, 2008 4:45 PM

Hi
It appears that you are using winClient and based on what I read I figure you're almost there, but you must still update the CIC Framework accessed via the following transaction, CRMC_CIC_FW_MAINTAIN . In order to complete the settings you must add the alert modeler component ID to the Hidden Framework. Finally, since you create a custom class you must
assign that class to your defined meta model. Scroll all the way to the bottom under the Function section and add your class to this list. See example below.
</function>
<crbcomp>cl_crm_cic_crb_ia_scripting</crbcomp>
<crbcomp>cl_crm_cic_crb_am_test</crbcomp>
<crbcomp>cl_crm_cic_crb_wsm</crbcomp>
<crbcomp>cl_crm_cic_crb_1o_maintain</crbcomp>
<crbcomp>cl_crm_cic_crb_ib_nav</crbcomp>
<crbcomp>cl_crm_cic_crb_locator</crbcomp>
<crbcomp>ZCLASSNAME</crbcomp>
</content>
Regards
Manohar

What are the advantages of CRM 2007 version

Hi Experts,
Presently my client using CRM 4.0 version so the requirement is I want impress the client for upgrade the version into CRM 2007. Please give some brief interdiction and what are facilities are available in CRM 2007 or 5.o version compare with using version CRM 4.o
Please suggest
Points will be given
MVN

Hi MVN,
You can find the differences between CRM 4.0, CRM 5.0 to CRM 2007 in the release notes of them at the link provided below.
https://websmp204.sap-ag.de/~form/sapnet?SHORTKEY=01100035870000429833&SCENARIO=01100035870000000202&
But you need to have an OSS account for accessing this page. Incase if you don't have OSS account, you can create the same at the below link.
https://websmp109.sap-ag.de/~sapidp/002006825000100141192000E
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The specified item was not found.
For any other information, feel free to reply me.
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What's the difference between CRM 5.0 and CRM 2007?

Hello Experts:
I will join a CRM upgrade project(from 5.0 to 2007). Now I am using CRM5.0.
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Hi Bo Liu,
There are lot of functional changes to CRM 2007 from CRM 5.0.
You can check the functional differences for each scenario of CRM in the below link.
https://websmp106.sap-ag.de/CRM
For features and benefits of CRM 2007, you may refer the below link.
http://www.sap.com/solutions/business-suite/crm/CRM2007_features.epx_
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Pavan Kumar Gali.

What are the steps for adding a new field to the ST for CRM 2007?.

Yeah, I know it's a basic question. I'm fairly familiar with CRM 5.0 but 2007 is new to me and there a good few changes.
If I need to add a new field (probably with some processing to set its value) to the Service ticket what would be the steps I need to take to achieve this in CRM 2007?.
Your help would be much appreciated.
Jas.

Are we talking about the EEW Business objects displayed in the EEWB as there is no business object called 'CRM OPPORTUNITY', but there is one called 'OPPORTUNITY'. Just wanted to make sure I was on the right track.
So, as I need to change the service ticket it would mean that my transaction type will be service request,or whatever the shorted value is, is that correct?.
I can see the transaction types in table CRMC_PROC_TYPE_T, although it looks like I need to pick SRVO (Service order) at a guess, and if this is right I'm looking for the EEW Business object to match. But it feels like guesswork to me. For example, I could choose EEW Business object 'SERVICE_TRANSACTION' which has an Extension type of 'CUSTOMER_H', or I could choose EEW Business object 'SERVICE_CONTRACT' or 'SERVICE_CONFIRMATION', although the last is unlikely. But, my point is there is so much open to interpreatation, and I'm expecting it to be more exact. Perhaps I'm just missing something.
Jas.
Edited by: Jason Stratham on Sep 4, 2009 2:30 PM
Edited by: Jason Stratham on Sep 4, 2009 2:39 PM

How to login CRM 2007 BSP page use account domain of Microsoft AD

Dear friends,
I am finding solution to setup system with the requisite:
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- Users use only web browser, they didn't use SAPGUI and they must type username, password ( their username,password are managed in Microsoft AD, not in SAP system) in every login to BSP page, don't use solution like X.509 client certificate.
I used to configured using SNC and I could login to SAP System using SAPGUI without type SAP username and password when I log in my computer by account domain( my computer is joined in domain).
But my requisite is have to use account domain( username and password) and type them in web browser when I want to log in SAP system, could not configured to go to directly SAP application ( BSP page ) without type username/password of account domain.
After time looking for solution about authentication :
http://www.sdn.sap.com/irj/sdn/index?rid=/webcontent/uuid/8039306e-cea4-2a10-15b9-8e96d40c51ef [original link is broken]
I think may be I could login to java portal by used username/password of account domain to authenticate after login to portal I use SSO to switch to BSP page without type username password again. This solution may be accepted because I was login to SAP application from web browser and used account domain.
Could you show me, there are anymore solution or how could I do to to set up my above solution.
Thanks and Best Regards.

The normal way to do this is to configure the authentication stack required on a JAVA stack (e.g. portal or standalone Java instance of NetWeaver or dual stack) and then configure the BSP app in SICF transaction to redirect to Java stack when no SSO2 ticket is sent by browser (e.g. user has already authenticated). The redirect to Java stack will be done, such that after user has authenticated to Java stack they will be issued with an SSO2 ticket and redirected back to the BSP app URL. From end users perspective, they will access the BSP app URL and get authenticated using Active Directory, and they won't know about the redirection since they will be logged into the BSP app once they have authenticated.
The authentication using Active Directory can be done using two methods:
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Thanks,
Tim

Open ERP transaction within CRM 2007 using wizard for transaction launcher

Hello everybody,
I am trying to launch a SAP ERP transaction within SAP CRM 2007 using the transaction launcher wizard.
First I maintained all necessary setting for the RFC connections (in ERP and CRM) using for example transaction SM59 and BD87, e.g. the master data replication is working fine. Second I created a business object type based on the SAP Standard business object TSTC and set the u201CExecuteu201D method to u201CSynchronousu201D in SAP ERP.
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Thanks lot and kind regards,
Franziska

Hi,
The error you get is because the client you have mentioned for logical system mapping and the client in which you created the BOR object are not same.
Remember, for sucessfull transaction Launcher Configurations,
1) The client in which WEB UI Runs
2) The Logical System mapping and client mentioned in ITS url
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4) The client on which you are configuring transaction launcher wizard
ALL SHOULD BE THE SAME CLIENT, unless you are using the OWNLOGSYS concept for logical system mapping.
For example,
If my WEB UI is on client 200 of development system,
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In this approach, you cant transport the developments to other system and client ( like Quality and production system) , hence its advicible to create a logical system with name OWNLOGSYS. The name of logical system must be kept OWNLOGSYS in all the systems and clients so that then you can transport yout transaction launcher developments and the error you get now will not come. It its not possible to maintain the logical system with this name in all the system , then you will have to do as i mentioned in points 1 to 4.
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Thanks & Regards,
Suchita

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Hi All,
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regards,
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In CRM 2007 what is the code behind the Navigation bar?.

In CRM 2007 what is the code behind the Navigation bar?.
Jason

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What is used in CRM 2007

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